German Engineering Car Sales  Avaliações 

118
•
O TrustScore é 2.5 de um total de 5

2,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Very poor service dropped my car into get scuff repainted had my car for 5 days collected it nothing done, now my driver door is catching on back door wasn’t like that why I left it there, Don’t re... Ver mais

Avaliado com 5 de um total de 5 estrelas

Sold a car to GEC - no hassle at all, paid immediately for a price much better than others offered. They then serviced my wifes car, far cheaper than Mercedes Cambridge quoted and just as good (have... Ver mais

Avaliado com 4 de um total de 5 estrelas

Viewed an Audi Q3, was clean and tidy, as was engine bay, 4 odd tyres but all legal. Easy to deal with, car had a long M.O.T. We went for a test drive and everything seemed fine, still no lights... Ver mais

Avaliado com 1 de um total de 5 estrelas

Unfortunately, can't be trusted. "Fully serviced" promised that they give is a lie - the car did not have brake fluid changed, adblue was half empty, dont even know if they bothered to change the oil,... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Concessionária
  2. também em
  3. Oficina de Automóveis

Escrito pela empresa

German Engineering Car Sales team have been specialising in German-engineered, low mileage, used cars for over 80 years. With years of experience, we can handpick the finest cars on the market and prepare them for sale in our workshop. Starting from the technicians that carry out full routine checks, service and adding a new year’s MOT before passing the car down to our valeting team that takes pride in making the car good as new. Our SMART bodywork team are always on hand to carry out any necessary smart repairs needed for the car to be ready for sale in the best condition possible. G E C Sales takes pride in being able to offer one of the most competitive prices on the market without having to compromise on the value of service being offered. Our cars are all sold with a standard warranty while having the option to extend with our third-party warranty for up to 3 years. By working with the finest motor warranty company in the car sales market our customers are covered for multiple claims with packages covering wear and tear items too! We also specialise in finding our customers the best finance packages in the market with one of the best rates. All of our services are available to our customers digitally, quickly and remotely so we can arrange your finance for you from the comfort of your home. Our customers are rewarded with a 20% discount on any maintenance services for life with our workshop! From servicing, tyres, repairs and SMART bodywork our workshop is equipped with a fully qualified team with years of experience under their belt. We also offer a delivery service to your doorstep anywhere in the UK. We accept all part exchanges, cars and vans. With over 150 cars in stock, we offer a wild selection to suit every customer's needs and desires. Whether it's an upgrade for your car or service to maintain, German Engineering Car Sales are here to offer the best service available for you.


Informações de contato

2,5

Ruim

O TrustScore é 2.5 de um total de 5

118 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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2,5

Todas as avaliações

(118)

4 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Awesome Experience

I bought my car in April 2021 with German Engineering Cars and I have to say that I was very impressed with their professional service. The car I got is in fantastic condition and at a great price I could afford. I was allowed to look it over properly without feeling any pressure to buy. Overall, it was a great experience and I would highly recommend GEC Cars.

9 de abril de 2021
Avaliação não solicitada
logotipo da German Engineering Car Sales

Resposta da German Engineering Car Sales

Hi Sean,
Thanks for the kind feedback. We appreciate you sharing your experience, as we also do everything we can to improve our services and provide even better experience to our customers.
Many thanks. GEC Team

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, treated us really good recommending us always the best options, overall a very positive experience!

4 de abril de 2021
Avaliação não solicitada
logotipo da German Engineering Car Sales

Resposta da German Engineering Car Sales

Hi Tiffany,
Many thanks for your kind remarks. We are happy you had a great experience with. We are working hard to make it even better.
Kind regards.
GEC team

Avaliado com 5 de um total de 5 estrelas

Brilliant customer service

Brilliant customer service, very helpful and welcoming

27 de fevereiro de 2021
Avaliação não solicitada
logotipo da German Engineering Car Sales

Resposta da German Engineering Car Sales

Hi Molly,
Thank you for the kind words. We appreciate it as we are always trying to improve our services.
Many thanks. GEC team.

Avaliado com 5 de um total de 5 estrelas

Satisfied customer

I bought my new car the last 26th of December. Yes Boxing Day! My old car needed to be replaced urgently and the workers at German Engineering Car Sales made the effort to show me the vehicle on such an special day.

The customer care was excellent and the worker who I dealt with, was professional and friendly. The process was quite straight forward and in a matter of minutes and after a test drive, I left with a new vehicle. Leaving my old car as a part exchange.

I would be happy to use this service again.

16 de janeiro de 2021
Avaliação não solicitada
logotipo da German Engineering Car Sales

Resposta da German Engineering Car Sales

Hi Serra,
We appreciate the kind words. Nothing gives us satisfaction than a happy customer. Thank you, and we will keep doing our best to offer even better services in future.
Kind Regards. GEC Team

Avaliado com 5 de um total de 5 estrelas

Best car dealer experience

I bought my car with German engineering January 2020 on a spur of the moment decision to view a car..took it out for a spin and bought it there and then on finance sorted out by Howard, he saved me just short of 3k on interest that I had been quotedby a differentcar dealers....Result!!.
I have had the best customer services with them, great prices for returning customers. I love my car soooooo much!! I highly recommend them.

6 de janeiro de 2021
Avaliação não solicitada
logotipo da German Engineering Car Sales

Resposta da German Engineering Car Sales

Hi,
Thank you for the kind words. We are always working to improve our services.
Many thanks. GEC team.

Avaliado com 1 de um total de 5 estrelas

AVOID AVOID AVOID!!!

Would leave 0 stars if possible.

Pretty pointless advising on my experience as they will come back with a made up story. So cut a long story short, I spent £6000 on a ‘used car in pristine condition’. On the same drive home the car was overheating, after a month back and forth, I got a courtesy car whilst they ‘fixed’ my car. The courtesy car did not even make it out the garage, overheated. (Coincidental!) 4 WEEKS without a car full stop whilst they ‘fixed’ the car I purchased from them, they returned the car in even worse condition. After disputing and even turning back up there, 3 male members of staff (manager, car sales man & mechanic) pushing, shoving, shouting in a 20 year old lady’s face telling me ‘fffff off away from us’. I was on the verge of contacting the police with the threatening and intimidating behaviour these people displayed.

This car has now been sold for spares and repairs and I am £6000 down. I also found out they had illegally set back the mileage clock prior to me purchasing the vehicle!

DO NOT TRUST THIS COMPANY, DO NOT GO NEAR THEM!! IT WILL COST YOU IN THE FUTURE. BIGGEST SCAMMERS OUT THERE!!

In reply to there ridiculously laughable response to confirm this was NOT on finance, when there solicitors supposedly contact me for proof I have recordings of there behaviour, by telephone and in person, confirmation of payment paid in full certainly not on finance, and the confirmation of sale for spares and repairs dated 7 months after I purchased the vehicle from these people. I also have all my documentation from the solicitors too to clarify my information, guys I don’t need to justify myself, simply warning others, I assume 90% of there reviews on here are fake, to see the real reviews please take a look at the on Facebook!! There the REAL REVIEWS!

I truly hope that my review leaves one less person putting money into these disgustingly vile scammers pockets, especially ‘Adam’s.

Look forward to hearing from your solicitor guys!

15 de dezembro de 2020
Avaliação não solicitada
logotipo da German Engineering Car Sales

Resposta da German Engineering Car Sales

Hi Rebecca,

Thank you for your feedback. We really do appreciate you taking your time.

The things that you forgot to mention on your review was that you purchased this car on finance so by law and by the finance company the car is all covered so there is no way anyone could of done you injustice.

Furthermore, when you first ever got the car down for an inspection as you was complaining about the engine over heating after few months of purchased this is nearly 3 years ago. We discovered that you have covered thousands of miles on the car, discovered some tampering that your friend did to the car that called himself a mechanic and admitted it as well which caused the oil/Coolant leak also we discovered no water in the coolant tank and to top it all up no engine oil... As a car driver it is your responsibility check at least once a months or every two weeks and honestly shocking and speechless as we was and frustrated at the same time, we gathered all the findings and supplied it to finance company and to our legal team at the time. We are not responsible for your careless actions and abuse that we have received because you realised that you are in the fault and you had no ground to stand legally you was in tears and apologising that you have no experience in cars etc. Finally remember when you signed a piece of paper before we released the car to you which had all the facts and now we are going to take legally actions against you for false information and trying to bring the company down.

Finally I am surprised that the car even lasted you that long, I bet you never ever even serviced the car... Honestly this shows even though we helped you with thousands of pound repairs and you are still ungrateful.

Many thanks,

Avaliado com 5 de um total de 5 estrelas

Just picked a car up a couple of days…

Just picked a car up a couple of days ago. Everything was spot on, car was immaculate,very efficient, great customer service. Definitely recommend

11 de dezembro de 2020
Avaliação não solicitada
logotipo da German Engineering Car Sales

Resposta da German Engineering Car Sales


Hi Miles,
Many thanks for your kind remarks. We are happy you had a great experience with. We are working hard to make it even better.
Kind regards.
GEC team

Avaliado com 5 de um total de 5 estrelas

Very Helpful people ,bought a car from…

Very Helpful people ,bought a car from them in June 2020. Had 5 months Mot remaining,and they offered me a free mot in December,which gladly my car passed .No advisories. They make you feel relaxed when your here,and no obligation or pushy to buy their cars. Also free Tea and Coffee was a plus. Thanks German Engineering.

11 de dezembro de 2020
Avaliação não solicitada
logotipo da German Engineering Car Sales

Resposta da German Engineering Car Sales

Hi Lee,
Thank you for the kind review. We take great pride in serving our customers well as we always do our best to improve our services and, ultimately, give them a much better experience.
Many thanks.
GEC Team

Avaliado com 5 de um total de 5 estrelas

Great customer service…

Very good people to buy from..plus yiu get look after after the sales too.excellent dealer.

3 de dezembro de 2020
Avaliação não solicitada
logotipo da German Engineering Car Sales

Resposta da German Engineering Car Sales

Hi MAH,
Thank you for the kind words. We appreciate it and hope to serve you better in future as we are working hard to improve our services.
Many thanks. GEC team.

Avaliado com 5 de um total de 5 estrelas

Bought a car from them and can safely…

Bought a car from them and can safely say they are really lovely people! So helpful and got a lot of time for every customer. Would highly recommend using them

20 de novembro de 2020
Avaliação não solicitada
logotipo da German Engineering Car Sales

Resposta da German Engineering Car Sales

Hi Murat,
We appreciate the kind words. Nothing gives us satisfaction than a happy customer. Thank you, and we will keep doing our best to offer even better services in future.
Kind Regards. GEC Team

Avaliado com 5 de um total de 5 estrelas

Really lovely people

Bought a car from them and can safely say they are really lovely people! So helpful and got a lot of time for every customer. Would highly recommend using them

15 de novembro de 2020
Avaliação não solicitada
logotipo da German Engineering Car Sales

Resposta da German Engineering Car Sales

Hi Heleana,
Thank you for the kind words. We appreciate it as we are always trying to improve our services.
Many thanks. GEC team.

Avaliado com 5 de um total de 5 estrelas

Indicators broke on my car (not bought…

Indicators broke on my car (not bought from them) and they fitted my new ones for me ready for an MOT retest promptly and were really helpful advising me what the issue was. Amazing service in an even more amazing time frame! Thanks guys!
-Kristian Peckham

11 de novembro de 2020
Avaliação não solicitada
logotipo da German Engineering Car Sales

Resposta da German Engineering Car Sales

Thank you for your great feedback! If we can be of any further assistance in the future then do get in touch. All the best The GEC Team

Avaliado com 5 de um total de 5 estrelas

Absolutely superb

Fantastic experience buying my first mini from the guys at German engineering, really genuine, friendly and helpful service, they literally go above and beyond, I couldn’t be happier, would definitely recommend to anyone looking to buy a great used car at a very fair price.

5 de novembro de 2020
Avaliação não solicitada
logotipo da German Engineering Car Sales

Resposta da German Engineering Car Sales

Thank you for your great feedback! If we can be of any further assistance in the future then do get in touch. All the best The GEC Team

Avaliado com 5 de um total de 5 estrelas

High quality cars

Great customer service, long drive for us but all worth. The car we wanted initially got sold mean while but the stuff advertised on another car and we are very happy with the purchase. Best warranty service too. Well done boys. Highly recommended!

30 de outubro de 2020
Avaliação não solicitada
logotipo da German Engineering Car Sales

Resposta da German Engineering Car Sales

Thank you and we look forward to seeing you again in the future :)

Avaliado com 1 de um total de 5 estrelas

AVOID!!!

AVOID!!!! Sold one of my family members a car that is not road worthy as was check by a garage a few days after sale with multiple things wrong with it!!!! They say it had MOT and service but cant have with the massive problems they had with it. Once told this the sales men was extensively aggressive!!!! Please dont be fall for the friendly sales tactic!!!

26 de outubro de 2020
Avaliação não solicitada
logotipo da German Engineering Car Sales

Resposta da German Engineering Car Sales

Thank you for your feedback.

Firstly this vehicle was taken to a garage that only provided her with an opinion and did not give her a valid mechanical report stating anything was wrong with the car. Baring this in mind that even tho she did not provide full proof of the claims of the car being unroadworthy our team still heard her concerns and as a goodwill gesture, they agreed to refund her and take the car back.

Upon doing so, the car was checked again and the car had no faults at all to deem the car "unroadworthy"

Secondly, she saw the car had 1 year new MOT with no advisory and this cannot be cheated as we do not do the MOT on our cars ourselves. All our cars are taken to a different local MOT Garge to do all our MOT's. No business would risk their trade and MOT license to pass a car that is unroadworthy or has any faults without advising it on the MOT.

Lastly, I would like to point out that when her father came to get the car documents to finalise the refund he stated: "I think the car is fine and drives well".

Nevertheless, we appreciate your feedback.


Avaliado com 5 de um total de 5 estrelas

Very polite staff and extremely…

Very polite staff and extremely accommodating catering to all my needs and concerns, upon purchase of the vehicle I realise there was a fault with the a/c and when I rang them to complain the second I said there is a fault with.... they told me without hesitation to bring it in and where happy to take a look they realised the fault was not their fault but my own but still happily took care of it for me and sorted it before the end of the day on them. I’d like to personally thank Mr Adam for his support and advice and all staff for their perfect customer service. I would not hesitate to return when I want another upgrade.

25 de outubro de 2020
Avaliação não solicitada
logotipo da German Engineering Car Sales

Resposta da German Engineering Car Sales

Thank you and we look forward to seeing you again in the future :)

Avaliado com 5 de um total de 5 estrelas

Great cars and service

Great cars and service. They are extremely helpful, they go beyond what is required to be of assistance.

19 de outubro de 2020
Avaliação não solicitada
logotipo da German Engineering Car Sales

Resposta da German Engineering Car Sales

Hi Noor,
Great feedback. We appreciate it. We look forward to serve you again in future. GEC team

Avaliado com 5 de um total de 5 estrelas

I cannot tell you enough how helpful…

I cannot tell you enough how helpful and professional these guys really are I would recommend this company to anyone. Great work great service.

14 de outubro de 2020
Avaliação não solicitada
logotipo da German Engineering Car Sales

Resposta da German Engineering Car Sales

Thank you for your great feedback Mr Thomas :) If we can be of any further assistance in the future then do get in touch. All the best The GEC Team

Avaliado com 5 de um total de 5 estrelas

Excellent and friendly customer service.

Thank you guys at German Engineering Car Sales for all your help and support.

Excellent and friendly customer service.

It was an absolute pleasure to do business with you.

13 de outubro de 2020
Avaliação não solicitada
logotipo da German Engineering Car Sales

Resposta da German Engineering Car Sales

Thank you for your great feedback!
If we can be of any further assistance in the future then do get in touch. All the best The GEC Team

Avaliado com 5 de um total de 5 estrelas

Best customer service

Best customer service. I bought my car from them and very happy. Definitely highly recommend!

13 de outubro de 2020
Avaliação não solicitada
logotipo da German Engineering Car Sales

Resposta da German Engineering Car Sales

Hi Noor,
Great feedback. We appreciate it. Thank you and We look forward to serve you again in future. Kind regards. GEC team

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