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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

I have been with Income for nearly two years now and overall my experience has been very good. I'm getting a great level of return on my investment and the process of adding funds has been extremely e... Ver mais

Avaliado com 4 de um total de 5 estrelas

An und für sich bin ich mit der Plattform insgesamt zufrieden. Die angebotenen Funktionen sowie die Auswahl an Anlagemöglichkeiten sind grundsätzlich überzeugend. Ein wesentlicher Kritikpunkt i... Ver mais

Avaliado com 5 de um total de 5 estrelas

Investing more and more with Income since last year. One of my favorite platforms, as I use over 20 different ones for risk mitigation. Good yields, no cash drag.

Avaliado com 2 de um total de 5 estrelas

They offer many loans, but I still experience a huge cash drag. The app is terrible, forgets my auto invest strategies and you cannot view or sort by remaining term (which is the most important featur... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviços de Investimentos

Escrito pela empresa

Income is a marketplace that enables investors to invest in loans from around the world. We are disrupting the market of investing in loans by novel use of technology and by implementing security features successfully used by institutional investors, which have not been available to retail investors. Safety of investments is the key to exponential growth and mass adoption of loans as the leading alternative asset class. Register now at getincome.com and start earning interest up to 14% p.a. on your investments. We encourage you to contact our Customer Service at hello@getincome.com before leaving a negative review. We’d love to help!


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

59 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

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Avaliado com 5 de um total de 5 estrelas

Fast replies, good service

I‘ve been investing with income for years and so far my experience has been good. The support is quick to answer when emailing them. The only weakness has been the availability of loans, which is sometimes limited, but better a little Cashdrag than bad loans in my opinion.

10 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Transparent communication within…

Transparent communication within telegram group, relatively high interests, broadening LO and loan availability.

Working on 2FA, timeline is unclear. But as there is no 2ndary market, it's not as critical as other platforms.

7 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Active for a year

I've been actively investing on Income Marketplace for a year now. I haven’t needed support yet, but I’ve noticed that the information on the website and app has been outdated for quite some time. This seems intentional, possibly to create a misleading image. While the interest rates are high, the platform still has areas to improve in terms of professionalism."

15 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Three years in and Income Marketplace…

Three years in and Income Marketplace has not disappointed so far. I was first very skeptical when I started my P2P journey three years ago. So I did what everyone would do: I watched YouTubers talking about their experience with Income and signed up using one of those affiliate bonus codes. I started with a hundred bucks. Slowly but steadily I kept earning interest (some cents) and I also received the bonus as promised. When I discovered the Telegram group, I immediately joined and was positively surprised how pleasent the chat and how in-depth the discussion topic were. I have since added more money and received a whole lot more interest. Usually the Auto Invest functionality works fine for me. But from time to time I like to manually invest, too.
Overall I am really happy I found this platform. I greatly appreciate the direct and transparent communication to the support and even the CEO of Income and some of the LOs.

13 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fast

Fast, team is responsive, easy to use

5 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

After 1 year with Income

Using the Income platform for around a year. Despite small flaws like from time to time slow system everything goes well.

Looking forwrd to increase the portfolio. Please bring more LOs :)

6 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Proper interest rates, respectful interaction with investors

Iam registered at Income Marketplace since February 2022. What should i say, iam really happy. Its my biggest used P2P platform, reasons: Proper and reliable interest payments, Telegram chat with direct contact to CEO and other investors. Android app is also fine to make an "investment on the go", if required (not often). Yes, sometimes the app (and via browser) is slow. Tuesday and friday are buyback-Days (if i remember correctly), there its a bit slower. I check balance weekly, all fine. Thanks income, i will stay 😊

7 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

"Buyback initiated", lost money

"Buyback initiated" defaulted loans for 2+ years, my whole portfolio consisting of over 25 loans have been supposedly buyback initiated for over 2 years, these "secured" loans are supposed to be protected though buyback protection though income company but haven't seen any money returned from these loans for years, very misleading

30 de janeiro de 2025
Avaliação não solicitada
logotipo da Income Marketplace

Resposta da Income Marketplace

Hi Michale! Please contact us at hello@getincome.com, and we’ll look into the issue. We really wish you’d contacted us first - we are always happy to help whenever it’s possible.

Avaliado com 1 de um total de 5 estrelas

Terrible platform

Terrible platform - total nightmare with support and account issues! Joined with a referral link but never got my bonus. Support kept feeding me excuses about IT being "too busy" for 2+ months. Then they actually took away interest they already paid me and completely ignored my messages about it.

Sure, the support people are nice, but they're useless at fixing anything. Can't even handle basic stuff like bonuses, so what happens when real problems come up? Clearly can't trust them with my money. Look elsewhere unless you enjoy being ignored and having your earnings disappear!

20 de novembro de 2024
Avaliação não solicitada
logotipo da Income Marketplace

Resposta da Income Marketplace

Hi Philippe, thank you for your feedback!
We are sorry you've had an unpleasant experience with us. Currently, there are no pending requests about bonuses. We'd like to make it right with you, but we don't seem to see your emails about this matter.
Please get in touch with us at hello@getincome.com and we'll investigate this issue.

Avaliado com 1 de um total de 5 estrelas

Sehr schlechter Aufbau des Autoinvest

Ich muss hier leider mein für mich besonders schlechtes Ereignis von heute wiedergeben:
Thema Autoinvest:
Ich freute mich heute darauf meine eingezahlten 10K in kurz laufende Kredite zu investieren und dazu den Autoinvest über mein Mobilphone einzurichten.....da man aber diverse Einstellungskriterien (z.b. Kreditgeber, Zinsen, Laufzeiten etc.) nicht sofort im Menü des Autoinvest findet, sondern dort direkt nur wenige Eingaben möglich waren bestätigte ich den Autoinvest, in der Annahme, dass ich dann in die nächste Einstellungsmöglichkeit wie Laufzeit, Zinsen, Kreditgeber etc.gelangen würde. Falsche Annahme. Der Autoinvest war sofort uneingeschränkt aktiv und innerhalb von maximal 10 Sekunden waren die gesamten 10K in z.b. in bis zu sagenhaften 5 Jahre und 11 Monate laufenden Car rent Krediten investiert. Das war niemals mein Ziel! Warum versteckt income Marketplace die genauen Filterkriterien so, dass diese Kaum sichtbar sind???? Warum stehen diese Auswahlmöglichkeiten nicht direkt alle untereinander wenn man den Autoinvest öffnet und einrichten möchte???? Also Warnung an alle bei der Einrichtung!!!! Es wurden nur lang laufende bis zu 6 Jahre laufenden 9% Kredite von beispielsweise Autovermietungen investiert! Es war kein einziger z.b kurzlaufender höher verzinster Kredit von z.b.14% dabei. Die Performance dieser Plattform ist somit sehr sehr schlecht. Man ist nun in langlaufenden schlecht verzinsten Krediten von Laufzeit bis zu knapp 6 Jahren investiert!!! Das hätte ich nie bewusst gemacht. Also Warnung an alle.

20 de novembro de 2024
Avaliação não solicitada
logotipo da Income Marketplace

Resposta da Income Marketplace

Hi Ralf, thank you for your feedback.
When you’ve contacted Customer Service, we’ve explained to you that the mentioned 6 year loans have the Early Buyback feature according to which they should be bought back automatically sooner (time set in the loan term filter of your strategy). The investments have been made in accordance with the filters in your auto invest.
Pre-defined strategies are the fastest and easiest way to invest: you can start investing by making 2 clicks only. When investing through a pre-defined strategy, you can see the description of each pre-defined strategy in the overview and then if you choose to invest through it, you click Start investing button. Once the button has been pressed, the system starts investing immediately. The function of this button is self-explanatory. If you are unsure what the button does, it’s better not to click it and contact Customer Support for more information.
Please note when creating an auto invest strategy yourself, you can see all the filters and set them up as you like them to be.
Hope this helps!
Best regards,
Income team

Avaliado com 5 de um total de 5 estrelas

The platform is growing

The platform is growing, and so are my assets. The support is very responsive, and the Telegram chat is the best I’ve encountered in the industry. Transparency and a strong appetite for growth are what set Income apart from its competitors. I'm committed for the long term, and I hope you will be too.

7 de novembro de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Unclear Bonus explaination

Unclear Bonus explaination
I expected to receive as Bonus the 1% of my invested amount during the First 30 days.
But I received only half of what expected (+/-) due to the very unclear rule of weighted average.

On the positive note- the support lady is kind and honest.

10 de outubro de 2024
Avaliação não solicitada
logotipo da Income Marketplace

Resposta da Income Marketplace

Hi Giuseppe!
Thank you for your feedback! The bonus calculation method is explained on the page with the Refer a Friend campaign rules: https://getincome.com/invite

You’ve also been provided with a explanation of your bonus calculation via email. The bonus has been paid out in full in line with the campaign rules.

Avaliado com 4 de um total de 5 estrelas

Momentan noch eine meiner Lieblingsplattformen

Gute Sicherheiten, transparent, sehr bemüht, freundlich, gute Zinsen, innovativ, mittlerweile sehr guter AI.

Nicht alles klappt gut. Aufbauzeiten der Seiten oft extrem lang (bis über 2 Minuten), da ist manuelles Invest unmöglich. Einzahlbestätigung hat nie funktioniert, Statistik ist nicht aktuell, Diversifikation kaum möglich und leider akzeptiert die neue Bank (anders als die vorherige) keine Direktüberweisungen, anders als fast alle anderen Mitbewerber. So kann eine Überweisung schon mal eine Woche ohne Zinsen dauern...fast überall geht das am selben Tag...sehr ärgerlich. 15% gibt es auch nicht mehr...und ich fürchte, auch die max.14% werden mittelfristig nach unten korrigiert.
Alles ist im Wandel... momentan meine Lieblingsplattform!

Nachtrag 12/2024:
Ab sofort Zinsen Danarupiah max. 13%. Sollen jährlich sinken.
Nachtrag 02/2025:
Zinsen nur noch selten 12 %. Es geht abwärts. Die Kreditgeber testen den kleinsten noch akzeptierten Gewinn...ich reduziere mein Investment, wir haben es in der Hand.

15 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The best rates

The best rates, all works well. Support are very helpful and prompt. I'm a happy investor. there is no 2FA with the default signup method so would recommend using google auth.

Great app, could do with showing accrued interest amount also like the web page. Speaking of webpage from time to time it gets overloaded and prompts to retry - not an issue so far and has only held me up by 20 mins from accessing my account.

As to security of funds, only time will tell. They did have a loan originator that went bust which is concerning and I don't think they recouped 100%

10 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Tolle Plattform mit viel Potenzial

Ich bin mit der Plattform sehr zufrieden. Sie bietet gute Zinssätze und hat bisher eine tolle Entwicklung hingelegt.

Income wirkt außerdem sehr sympathisch und nahbar durch die Art der öffentlichen Kommunikation.

Eine interessante Kombi aus bewährten und neuen Maßnahmen soll die Sicherheit für die Investoren erhöhen - mir gibt das zusätzliches Vertrauen in die Plattform.

Ich würde mir für eine bessere Diversifikation zwar eine noch größere Auswahl an verschiedenen Kreditgebern und Ländern wünschen, aber hier soll wohl auch noch mehr kommen.

27 de junho de 2024
Avaliado com 4 de um total de 5 estrelas

Gute Plattform mit Luft nach oben

Ich bin auf Income Marketplace seit 2021 investiert und halte aktuell ein Portfolio von ca. 12.000 EUR. Meine Rendite liegt bei nachweislich 12,85% (nachlesbar unter passives-einkommen-mit-p2p.de).

Income Marketplace ist mit dem Versprechen am Markt gestartet, das Investment sicherer zu machen, indem man die Kreditgeber in eine Sicherheitsstruktur zwingt. Dennoch gab es bei 3 Kreditgebern Zahlungsstörungen in meiner Zeit, wo die Sicherheitsmechanismen aus erkennbaren Gründen nicht gezogen wurden.

Zudem kämpft die Plattform darum, qualitativ hochwertige und volumenstarke Kreditgeber auf die Plattform zu bekommen, was nicht so einfach scheint. Die aktuelle Diversifikation lässt also zu wünschen übrig.

Zusammengefasst: Income Marketplace hat Potenzial nach oben, aber es wird noch dauern, bis wir sie zu den Top-Plattformen zählen können.

5 de março de 2024
Avaliação não solicitada
logotipo da Income Marketplace

Resposta da Income Marketplace

Dear Lars,

Thank you for your positive review!
We agree that there is a room for improvement and we are working on it!

Indeed, until recently, there has been a long period of time when we didn’t introduce new Loan Originators due to our rigorous due diligence process. However, last month we finally announced the new lender joining the platform. We’re looking forward to sharing more great news very soon!

Finally and respectfully, we’d like to correct your statement about 3 defaults. Officially, to this date, 1 Loan Originator has defaulted on Income marketplace: the official statement and the recovery plan can be found on Income blog. The other 2 cases you’ve mentioned were not defaults, but temporary delays, which investors have been regularly updated about. It’s important to mention that the payments have been fully covered by the said Loan Originators, including the interest for the extra days the money has been delayed.

Thank you for your trust.
We hope to positively surprise you in the future!

Best regards,
Income team

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