I ordered a moon jelly cat back in october! After never receiving my order that was sent to the "wrong adress" and having confirmation of being sent back to sender i was told multiple times to email t... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
My granddaughter loves the jelly cat toy. It arrived safely within the seven working days. My only concern that the link from the email confirmation to the website wouldn’t open and instead I got a wa... Ver mais
Courier was fast but coming from Shenzhen was not impressive, as people would misunderstand goods from Taobao instead. My order was placed from Hong Kong through the official site in Europe. If good... Ver mais
Came from china which was not expected delivery said 2 -9 days how it could get here in two days is impossible. Arrived on day 9 but in jelly cat bag with jelly cat labels however it is not a jelly ca... Ver mais
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
The peanut penguin snowboarding in bad condition
The product came in a bad condition. As soon as the product was opened a part of it fell apart and it also looks very dirty and felt very sticky.
Very happy with purchase
Very happy with purchase. A great gift. Lovely and soft ideal for baby.
Extremely Poor customer service
Extremely Poor customer service, never responded to email or chat bot communications, gave me a tracking link that doesnt exist..... Ignored any attempt to try to contact to ask how far along the shipping process was, it was all just terrible please dont waste your money here for something that probably wont even come!
Great delivery process and recipient…
Great delivery process and recipient really happy with the product.
Great service
Great service. Updated regularly and I was amazed how quick I received my order. Products I purchased were very good.
Fake Jellycats
Fake Jellycats - do not buy from here, I wish I had read reviews before purchasing. See photo compared to a real Jellycat, this is awful and so obviously fake.
Fake jelly cats… DO NOT BUY!
Fake jelly cats… DO NOT BUY!! So upset wasted £50
Fake product
Fake product. Poor quality. Refused to cancel/reverse order. No recourse, unless you want to return the item to China…
HORRIBLE
HORRIBLE. It was my daughter’s birthday and the malachy dragon was out of stock so obviously in a panic i bought the first one I saw. Arrived, FAKE. Imagine seeing your daughter open a present you hadn’t pre checked and it was STIFF. It also looks fake. I am so disappointed. Do not buy from here!
Looks like it could be a fake!
My “Christmas tree” arrived with a tag that said “birthday cake”. The top of the tree was folded over and it was stuffed into a shipping bag.
Sells fake items
Sent fake Jellycat toys. Refused to refund. Had to contact my bank to do a chargeback. The company actually had the cheek to dispute this when the items were clearly FAKE they had fake tags and random names on the tags.
Came from china which was not expected…
Came from china which was not expected delivery said 2 -9 days how it could get here in two days is impossible. Arrived on day 9 but in jelly cat bag with jelly cat labels however it is not a jelly cat ! Priced same as original jelly cat so feel scammed it is a fairly good imitation but… priced too high for a fake . Wish I’d have read reviews before ordering
The Jellycat was a fake
The Jellycat was a fake, awful, practically no customer service. Took them over a week to respond when I tried to cancel, awful, have sent back and set up a dispute with bank so hopefully okay!
Avoid like the plague! So bad
Great Experience
Bought Audrey Hootsoftly after weeks of looking for her and she came quickly with her little jellycat dust bag! Thank you!
SCAM!
SCAM!!
No confirmation email
No tracking number
No amusable jelly cat
No communication
Refunded via credit card after numerous attempts to company for updates.
Scam
What a scam. Refunded my money and kept the delivery fee despite no toy or request for refund.
Goods are genuine from official site.
Courier was fast but coming from Shenzhen was not impressive, as people would misunderstand goods from Taobao instead. My order was placed from Hong Kong through the official site in Europe. If goods coming from Hong Kong rather then Shenzhen,the feeling of genuine goods could be ascertained.
Fake toys with the messy label tag.
Fake toys with the messy label tag.
No reply for the return & refund required.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







