I ordered this from the U.K for my son in Australia. It arrived quickly and he is happy with it and says it will be useful around the house. The only thing that would make shopping with you better is... Ver mais
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Veja o que dizem as avaliações
Customer service via online was good, no real people connection so not real customer service. Product easy to assemble. Not as sturdy as I was hoping, and still usable as it’s in a wardrobe.
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Even at night no need to turn on the the light just step on scale and hear how much I lost absolutely love it .grandchildren laugh at first when I got it but guess who else uses it thank you.
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I have ordered products previously through your company and just loved what I ordered. This time, the products I ordered are for gifs (Xmas shopping) early this year and once again love the produ... Ver mais
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Detalhes da empresa
Escrito pela empresa
At Gifts Hub Australia, we believe that every occasion deserves to be celebrated with something special. Since our inception, we have been committed to offering a thoughtfully curated selection of premium gifts designed to bring joy, appreciation, and lasting memories to every recipient. Based in Australia, our mission is simple: to make gifting effortless, meaningful, and truly personal. Whether you’re celebrating a birthday, anniversary, corporate milestone, or simply want to show someone you care, our extensive range of high-quality products ensures there’s something perfect for every moment. From luxury hampers and personalized keepsakes to elegant homewares and lifestyle accessories, each item in our collection has been handpicked for its quality, style, and ability to delight. We work closely with trusted suppliers and artisans, both locally and internationally, to deliver exceptional craftsmanship and value to our customers. At Gifts Hub Australia, we pride ourselves on our commitment to outstanding customer service, secure and efficient delivery, and a seamless online shopping experience. With a passion for excellence and an eye for detail, Gifts Hub Australia has quickly grown to become a trusted name in Australia’s online gift marketplace. We are honored to be part of your special moments and look forward to helping you create beautiful memories, one gift at a time.
Informações de contato
6/370 Stuart Hwy, 0820, Winnellie, Austrália
- 1300768603
- support@gifts-australia.com.au
- gifts-australia.com.au
4,2
Muito Bom
31 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 80% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Well i actually relieved the package so…
Well i actually relieved the package so thankyou will buy more soon
11 de agosto de 2026
Avaliação não solicitada
Resposta da Gifts Hub Australia
Kayla, so glad it landed safely — and sorry it took longer than it should have. Thank you for being patient with us and for still saying you'll be back. That means a lot. We'll look after you next time.
Timely delivery & great quality…
Timely delivery & great quality chessboard
5 de julho de 2026
Avaliação não solicitada
Resposta da Gifts Hub Australia
Thank you Max! The chess sets are genuinely one of our favourite pieces in the range, so it's lovely to hear this one arrived in perfect condition and lived up to expectations. Enjoy the games ahead.
I ordered this from the U.K for my son…
I ordered this from the U.K for my son in Australia. It arrived quickly and he is happy with it and says it will be useful around the house. The only thing that would make shopping with you better is having a wrapping option as I had to ask my daughter in law if she would do this for me.
1 de julho de 2026
Avaliação não solicitada
Resposta da Gifts Hub Australia
Deborah, what a thoughtful gift to send across the world — thank you for trusting us with it. We're so pleased it reached your son quickly and that he's already finding a use for it.
And thank you for the gift wrapping suggestion. You're absolutely right, and you shouldn't have needed to ask your daughter-in-law to step in. It's something we've been considering and hearing it from you has moved it up the list. Really appreciate you taking the time to tell us.
Resposta da Gifts Hub Australia
Thank you Graeme! Lovely to hear it arrived in good order and that it's been easy to use. We really appreciate you taking a moment to leave this.
Product faulty and I am sick of getting…
Product faulty and I am sick of getting Ai generated, automated replies. Do mot use this company.
29 de julho de 2026
Avaliação não solicitada
Resposta da Gifts Hub Australia
Hi Lynette,
Setting the record straight for anyone reading.
This review went up roughly 24 hours after you first contacted us — before we had a chance to do anything about it. Once we did, you received a full refund and were told to keep the item rather than return it. No cost to you, and the product is still yours.
We've since changed how fault enquiries are handled so they reach a person directly, which is a fair criticism and we've acted on it.
We're happy to help any customer who gives us the opportunity.
Sam
Customer Care
Even at night it brightens you up
Even at night no need to turn on the the light just step on scale and hear how much I lost absolutely love it .grandchildren laugh at first when I got it but guess who else uses it thank you.
16 de julho de 2026
Avaliação não solicitada
Resposta da Gifts Hub Australia
Gail, this absolutely made our day. The image of the grandchildren having a laugh and then quietly queuing up for their own turn is priceless. Thank you so much for sharing it — and we're delighted the light is doing its job at night.
Great Product
WEBSITE WAS EASY TO NAVIGATE AND ORDERING THE ITEM WAS EASY TOO
8 de julho de 2026
Avaliação não solicitada
Resposta da Gifts Hub Australia
Thank you Fred! We put a lot of work into keeping the site simple and the ordering straightforward, so it's really good to know that came through. Appreciate you letting us know.
Good quality magnetic glasses holder
Good quality magnetic glasses holder. It perfectly matched my car interior leather. Happy with this purchase!
17 de julho de 2026
Avaliação não solicitada
Resposta da Gifts Hub Australia
Thank you Tetyana! There's something very satisfying about a colour matching the interior perfectly — glad this one worked out so well for you. Enjoy it.
Easy ordering and prompt delivery made…
Easy ordering and prompt delivery made the whole experience a pleasure.
17 de julho de 2026
Avaliação não solicitada
Resposta da Gifts Hub Australia
Thank you Peta! Easy ordering and prompt delivery is exactly what we aim for every single time, so it's wonderful to hear the whole experience came together. Really appreciate you sharing it.
Great my daughter uses it all the time.
16 de junho de 2026
Avaliação não solicitada
Resposta da Gifts Hub Australia
Thank you Annette! Nothing better than hearing something gets used every day — that's the best outcome we could hope for. Lovely of you to let us know.
Great experience.
Staff were very informative and helpful in organising the process.
21 de julho de 2026
Avaliação não solicitada
Resposta da Gifts Hub Australia
Thank you David! I'll make sure the team hears this — they'll be really pleased. It's great to know they made the process clear and easy for you.
Customer service via online was good
Customer service via online was good, no real people connection so not real customer service.
Product easy to assemble.
Not as sturdy as I was hoping, and still usable as it’s in a wardrobe.
6 de julho de 2026
Avaliação não solicitada
Resposta da Gifts Hub Australia
Hi Debbie, thank you for taking the time to share your experience — we really appreciate the honest feedback. We're glad the ordering was smooth and the item was easy to assemble, and we've noted your comment about the sturdiness, which is genuinely helpful for us. You're also right that a friendly human should always be within reach — our Australian support team is here any time at support@gifts-australia.com.au and would love to help. Thanks for choosing Gifts Hub Australia. — The Gifts Hub Team
Arived in perfect condition and I'm…
Arived in perfect condition and I'm happy with the size
27 de junho de 2026
Avaliação não solicitada
Resposta da Gifts Hub Australia
Thanks so much, Michael! We're really glad it arrived in perfect condition and that the size was spot on. Enjoy it — and thank you for taking the time to leave a review. — The Gifts Hub Australia team
Excellent and Thanks
Excellent and Thanks. Flower in a dome. Most beautiful
14 de julho de 2026
Avaliação não solicitada
Resposta da Gifts Hub Australia
Thank you, Melelanie! The flower dome is one of our favourites too — "most beautiful" honestly made our day. We hope it brings a little joy every time you see it. Thanks for shopping with us. — The Gifts Hub Australia team
I purchased a great set of sharpening…
I purchased a great set of sharpening stones. Wet stones plus a course correction stone. Very happy thanks.
6 de julho de 2026
Avaliação não solicitada
Resposta da Gifts Hub Australia
Appreciate it, Derek! Great pick — the whetstone set with the coarse correction stone makes a real difference. So glad you're happy with it, and thanks for the kind words. Happy sharpening! — The Gifts Hub Australia team
Easy ordering and fast delivery
1 de julho de 2026
Avaliação não solicitada
Resposta da Gifts Hub Australia
Thank you so much, Kim! 🌟 We're thrilled the ordering was easy and your delivery arrived quickly — that's exactly the experience we hope to give every customer. We really appreciate you taking the time to share this, and we look forward to having you back soon!
Lovely treadmill
Lovely treadmill, nice and compact, doesn't take up too much space in the room so no need to fold it up.....can be accessible whenever I want to use it. Also has all the basic functions but does away with all the peripheral parts. It even has a slight slope (if you wanted to use it) for more effect. Arrived in a short amount of time and was easy to put order through. Thank you
13 de julho de 2026
Avaliação não solicitada
Resposta da Gifts Hub Australia
Hi Iris, thank you so much for the wonderful review! We're so glad the treadmill fits your space perfectly and that the ordering and delivery went smoothly. Enjoy your workouts — and thank you for choosing us! 🖤
Excellent quality product and great quick service…
Great quality product and great service,, Thank you ..
13 de junho de 2026
Avaliação não solicitada
Resposta da Gifts Hub Australia
Thanks so much, Bill! We really appreciate you taking the time to leave a review, and we're thrilled you're happy with both the product and the service. Hope to see you again soon!
They are reselling stuff from Etsy…
They are reselling stuff from Etsy doing triple the price. They get triple the money while small business on etsy do all the handwork. For example the hamper theyre selling was $120, reversed searched found the original item for $55.
1 de julho de 2026
Avaliação não solicitada
Resposta da Gifts Hub Australia
Hi Jen, thank you for taking the time to share your feedback — we always appreciate hearing from our customers. We understand price is an important consideration, and we respect that. What's shown elsewhere doesn't always reflect the full picture, including options, variations, and the service that comes with your order. We genuinely value the makers we work with and always aim to do right by both them and our customers. If you'd like us to look into your specific order, we'd be glad to help — just reach out to support@gifts-australia.com.au and we'll take care of you. 🖤
Resposta da Gifts Hub Australia
Thanks, Sarah! Fast delivery is something we work hard on, so it's great to hear it landed quickly. We appreciate the review and hope to see you again soon! 🖤
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