Glam Avaliações 12

I experienced some issues with my subscription, but customer support was extremely nice and helpful. They helped me with my charges and also guided my on the app performance so I'm thinking about giving Glam a second chance

Warning to anyone thinking of subscribing to Glam AI.

Please be very careful and document everything before paying this business.

In our experience, the plan we subscribed to was presented one way at the time of purchase, then later changed. The Creator plan was promoted with broader access, including access to all models and unlimited use at the time we relied on it. After that, limits were introduced, model access changed, and customers were pushed toward higher-priced plans to get features that were originally presented as included.

That means customers can subscribe to one offer and later end up with less, while being pressured to pay more.

Another serious concern: ask them for a proper tax invoice and ask support to provide the full legal tax and business details of the operating entity. In our experience, support ignored or refused to clearly provide those details. For any online business taking customer money, that lack of transparency should concern every customer.

We also questioned the business identity being presented to customers, including the claim of being US-based, and the lack of clear official business information only made those concerns more serious.

This post is based on our experience and our records, including:

- the plan description at the time of subscription
- later limits placed on the plan
- removal or restriction of model access
- upgrade prompts asking for more money
- support responses refusing to clearly identify the legal business details

Before you subscribe, protect yourself:

- take screenshots of the pricing page
- save the full plan description
- ask for a proper tax invoice
- ask for the full legal business name, address, and tax details
- keep every email, receipt, and support reply

And if you already purchased a plan, then the plan changed, you lost money, or you were pushed to pay more for what you believed was originally included, contact the payment provider that processed your transaction first and submit a formal complaint with your evidence. If your payment was processed through Square, contact Square and request a dispute review or refund assessment based on the service you were originally sold versus what was later provided.

Customers deserve transparency, consistent plan terms, and clear legal business details before handing over their money.

Please do your due diligence.

I purchased the Ultimate Annual Plan expecting access to "all models and features," including unlimited Nano Banana Pro, now it's no longer accessible; I have to upgrade to a $249/month subscription. Several models listed on the plan do not exist in my account. Image generation has slowed down dramatically, often timing out or taking hours to complete. The support help desk does not exist at all. The emails do not even go through. Be cautious before subscribing to Glam.AI, they need to fix their transparency and reliability.

Irresponsive customer support. Reached out 3 different times with very ample timeframe (WEEKS in between) to no avail. The renders are stuck for much of the day making it extremely difficult to attain a decent user experience. Furthermore, Glam AI stated fast generations that supposed to come with the subscriber plan however those are totally MIA. This morning the TWO SIMPLE IMAGE generations are STILL spinning and it is now almost 6:30 pm😳.. the 3rd item is a 10 sec video that has been spinning since YESTERDAY MORNING. I did not receive ANY FAST generations whatsoever, nor the images for these 3 prompt requests as of yet! They are also presenting very misleading advertising which is shady business. In the first month I came in after taking up their offer for a plan.. they abruptly switched up after just a couple weeks of having it. Ever since then there’s been ongoing diminished value. This in unethical and a turn off. I’m not a novice user and have tested many apps, but the one I let go for this was not worthwhile. I’m returning to that because Glam AI lacks effective communication and the tool is subpar in functionality. Do better.

glam.ai

This website is a scam. It claims unlimited model use, but after buying a one-year membership and waiting 25 days:

1. The Banana Pro feature stopped working.

2. Kling 3.0 also stopped working. I won't even go into the details of this garbage video model; it only produces blurry images, not even reaching 720p.

3. After generating about five task images, it immediately restricts access, with a cooldown period of 2-12 hours. WTF.

4. I consulted with AI experts about this marketing strategy; even the highest-level membership will likely have further restrictions and even additional inducements to purchase more. I hope friends will share this so more people can avoid falling into this scam. Websites like this should be eliminated.

The service looked very promising and worked for a while, but now features that were previously available are suddenly locked behind upgrade prompts, with no prior notice. Waiting times are also extremely high. This no longer matches what was originally advertised.

Be very careful with this company. they are selling unlimited AI video / Image gererations, but it is a lie. they restrict you to use the service after 3 or 4 generations. Don't bother to buy.

If I could give it a minus I would. They are scammers and you will have to call your bank to stop payments yet they continue to harass me. Do NOT use

It's 100% scam, this morning I just created a few images using Nano Banana 2 and Nano Banana 2 Pro Edit maybe 5x times. But then there’s this ridiculous limit and a cooldown 7-hour wait time.

I feel like I’ve been scammed by the promise of “unlimited generations,” but it turns out there’s a waiting period. And the wait is incredibly long. It’s even gone up to 15 hours before.

it doesn’t match the ads or what was offered. It’s a scam, don’t waste your money on Glam.AI

They first claim unlimited credit, but now they stop you every time you generate just an image, around 7 hours or 11 hours. That’s insane!