glistrr Avaliações 

746
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

In the blinck of an eye I got all my tickets, wow!! Also the customerservice (insta chat) is absolutely wonderfull, I had a few questions and within 1 minute i already got my answer! Keep up the good... Ver mais

Avaliado com 5 de um total de 5 estrelas

Amazing!!!! So much fun from start to finish, the interaction with the audience, the music and the entertainment from the crew was brilliant 👏 We would definitely recommend 💯 % and we cant wa... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Our group had a great time, up dancing from the get-go. Not knowing what to expect, made it even better (yes we watched their videos, but that still doesn’t prepare you for the show). My only p... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Easy navigated site and striaght forward payment. Only problem was that the 4 ticket offer was unavailable sold out apparently but as soon as purchased separately it was able to be purchased. Tickets... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Venda de Ingressos para Eventos
  2. também em
  3. Empresa de Organização de Eventos
  4. Empresa de Software
  5. Serviço de Soluções de Tecnologia para Eventos

Escrito pela empresa

glistrr provides an event management platform for event organisers in the UK, Ireland and beyond. We sell event tickets and manage guestlist registrations.


Informações de contato

  • 68-72 Newtownards Road, BT4 1GW, Belfast, Reino Unido

  • glistrr.com

4,6

Excelente

O TrustScore é 4.5 de um total de 5

746 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 58% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(746)

185 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Alan is a legend and puts on great…

Alan is a legend and puts on great comedy nights!

22 de dezembro de 2025
Avaliação não solicitada
logotipo da glistrr

Resposta da glistrr

Hi Chris,
Thank you for your review. We're glad that you had a great experience at the event and hope to help you with another ticket purchase soon!

Avaliado com 4 de um total de 5 estrelas

Easy to use but all the fees / charges…

Easy to order tickets but are all the fees / charges legit ? Seems a lot.

21 de dezembro de 2025
Avaliação não solicitada
logotipo da glistrr

Resposta da glistrr

Hi Frances,
Thank you for your review. We're glad that you found it easy to order your tickets.

Across the events industry, ticket service fees cover the total cost of processing a transaction. This includes the ticketing platform and the payment provider that handles the card payment. Some event organisers build this into the face value of the ticket, while others list the face value and add the fee separately.

When purchasing tickets with glistrr, any service fees that will be added to your transaction are highlighted up-front and transparently. After taking a look at your transaction, the service fees came out to 7.3% on top the ticket face value. For context, other platforms charge upwards of 12.5% in service fees.

We hope you enjoy your event!

Avaliado com 5 de um total de 5 estrelas

Easy to complete booking without the…

Easy to complete booking without the pointless Captcha blocks so favoured by the monopolistic American booking systems

17 de dezembro de 2025
Avaliação não solicitada
logotipo da glistrr

Resposta da glistrr

Hi Greg,
Thank you for your review. We're glad that you found the ticket booking process easy and appreciated that we didn't slow down your purchase checking to see if you were a robot! 🤖

We hope you enjoy your event!

Avaliado com 5 de um total de 5 estrelas

Very easy website to use

Very easy website to use. I was able to pay and download my tickets without any trouble. Very efficient.

15 de dezembro de 2025
Avaliação não solicitada
logotipo da glistrr

Resposta da glistrr

Hi Janeen,
Thank you for your review. We're happy to hear that you found our website very easy to use and that you were able to get your tickets without any trouble. We hope you enjoy your event!

Avaliado com 1 de um total de 5 estrelas

Something unexpected came up

Something unexpected came up, unfortunately there was no option to refund. Will not use again ☹️

15 de dezembro de 2025
Avaliação não solicitada
logotipo da glistrr

Resposta da glistrr

Hi Rhys,
Thank you for your review.

Sorry to hear that something unexpected came up and you were unable to attend your event. As our support team informed you, the tickets that you purchased were non-refundable and refunds are only available if the event is cancelled or rescheduled.

Refund policies are set by event organisers and are always clearly displayed on the event description before selecting tickets, throughout the checkout process and as a disclaimer before confirming payment.

Most events taking place in the UK do have the option of adding TicketPlan Booking Refund Insurance to your transaction, which protects against cancellation resulting from accidents, travel disruption and unexpected illnesses. Full details of the cover are available during checkout.

Avaliado com 5 de um total de 5 estrelas

The site was easy to navigate and had…

The site was easy to navigate and had excellent information

9 de dezembro de 2025
Avaliação não solicitada
logotipo da glistrr

Resposta da glistrr

Hi Anna,
Thank you for your review. We're happy to hear that you found our website easy to navigate and that plenty of information was available. Enjoy your event!

Avaliado com 5 de um total de 5 estrelas

Visit to George Best house, Belfast

We used Glister to book our visit to George Best house. The process was very easy and we would use them again

28 de novembro de 2025
Avaliação não solicitada
logotipo da glistrr

Resposta da glistrr

Hi Jan,
Thank you for your review. We're glad that you found the ticket purchase process easy and happy to hear that you would use glistrr again. We hope you enjoyed the George Best House tour!

Avaliado com 5 de um total de 5 estrelas

Glistrr app

I’ve used glisterr for some time now, easy to use - plenty of local entertainment available to buy tickets for.

5 de dezembro de 2025
Avaliação não solicitada
logotipo da glistrr

Resposta da glistrr

Hi there,
Thank you for your review. We're glad to hear that you regularly use glistrr to buy tickets for local events and that you find our app easy to use. We hope you enjoy your event!

Avaliado com 4 de um total de 5 estrelas

The website was a little slow but no…

The website was a little slow but no issues otherwise!

6 de dezembro de 2025
Avaliação não solicitada
logotipo da glistrr

Resposta da glistrr

Hi Laura,
Thank you for your review. We're sorry to hear that you experienced some speed issues during your purchase. We'll pass this on to our team to investigate. We hope you enjoy your event!

Avaliado com 3 de um total de 5 estrelas

Encouraged close friends to get…

Encouraged close friends to get tickets. Informed me that shutters were closed at 2200 despite having tickets. Absolutely shocking. Going to get a refund.

Update: Glistrr support was really helpful as evidenced below. Managed to sort out refunds. The error was on the venues part.

6 de dezembro de 2025
Avaliação não solicitada
logotipo da glistrr

Resposta da glistrr

Hi Jastej,
Thank you for your review. We would recommend asking your friends to contact our support team directly to look into this.

Updated reply after reviewer provided information about their own transaction:

The transaction information provided is for an event that took place from 5pm until 9pm on Saturday evening, so the event would have been over by the time you or your friends arrived at the venue at 10pm. This is likely why the venue was already closed - it's not clear whether the venue had another event after this one.

The event's start and end time is listed on the event page where you selected your tickets before purchase. You can find more information about the event on its page at https://www.glistrr.com/events/e/popaganda-world-christmas-party-alibi-belfast-1-2195.

Further update:

After checking your transaction confirmation email, we can see that the event end time for this event was updated by the event organiser after your ticket was purchased. The original event end time, which was set when you purchased your ticket, was 2am. This was updated later by the event organiser to 9pm.

We'll reach out to the event organiser regarding this and our support team will reach out to you directly to follow up.

Avaliado com 5 de um total de 5 estrelas

Easy to use system

Easy to use system

5 de dezembro de 2025
Avaliação não solicitada
logotipo da glistrr

Resposta da glistrr

Hi there,
Thank you for your review. We're happy to hear that you found glistrr easy to use for your ticket purchase. Enjoy your event!

Avaliado com 5 de um total de 5 estrelas

First time using

Got tickets very easily

30 de novembro de 2025
Avaliação não solicitada
logotipo da glistrr

Resposta da glistrr

Hi Susan,
Thank you for your review. We're happy to hear that you found it easy to get your tickets with glistrr and hope that you enjoy your event!

Avaliado com 4 de um total de 5 estrelas

Simple booking.

25 de novembro de 2025
Avaliação não solicitada
logotipo da glistrr

Resposta da glistrr

Hi John,
Thank you for your review. We're glad that your ticket booking was simple. We hope you enjoy the event!

Avaliado com 5 de um total de 5 estrelas

Easy to book

25 de novembro de 2025
Avaliação não solicitada
logotipo da glistrr

Resposta da glistrr

Hi Heather,
Thank you for your review. We're happy to hear that you found it easy to book your tickets with glistrr. We hope you enjoy the event!

Avaliado com 5 de um total de 5 estrelas

Quick and easy

Quick and easy , clear comms

25 de novembro de 2025
Avaliação não solicitada
logotipo da glistrr

Resposta da glistrr

Hi Shane,
Thank you for your review. We're glad that you found it quick and easy to get your tickets. Enjoy the event!

Avaliado com 5 de um total de 5 estrelas

Prompt replies

Prompt replies, lost tickets recovered and in my account within 10 mins

25 de novembro de 2025
Avaliação não solicitada
logotipo da glistrr

Resposta da glistrr

Hi Lisa,
Thank you for your review. We're happy to hear that our support team were able to help you to recover your lost tickets promptly. We hope you enjoy the event!

Avaliado com 5 de um total de 5 estrelas

I thought I had missed out on these…

I thought I had missed out on these tickets! I was delighted when I received the email saying they were available

22 de novembro de 2025
Avaliação não solicitada
logotipo da glistrr

Resposta da glistrr

Hi Christine,
Thank you for your review. We're glad to hear that you received a glistrr waitlist notification email and were able to get your tickets. Enjoy the event!

Avaliado com 4 de um total de 5 estrelas

The link to google wallet was a little…

The link to google wallet was a little outdated.

16 de novembro de 2025
Avaliação não solicitada
logotipo da glistrr

Resposta da glistrr

Hi Emma,
Thank you for your review.

We’re glad that you had a good experience with your transaction other than what you mentioned about the Google Wallet link.

We’d like to understand a bit more about your concerns about the Google Wallet link, so our support team will reach out to follow up directly with you.

Avaliado com 5 de um total de 5 estrelas

A fantastic show

A great local venue & show , it was a nice event to meet up with good friends. A very enjoyable evening out.

15 de novembro de 2025
Avaliação não solicitada
logotipo da glistrr

Resposta da glistrr

Hi Marie,
Thank you for your review. We’re glad to hear that you enjoyed the event and hope to help you with another ticket purchase soon!

Avaliado com 5 de um total de 5 estrelas

All was good

All was good

14 de novembro de 2025
Avaliação não solicitada
logotipo da glistrr

Resposta da glistrr

Hi Paul,
Thank you for your review. We’re glad to hear that had a smooth transaction and hope that you enjoy the event!

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