Beware
I honestly don’t know whether this company is a scam or simply a completely non-functional and non-service-oriented business.
Opening an account was easy, and I received a U.S. shipping address. I sent a package there, and it was delivered successfully by USPS. However, from that point on, everything fell apart.
The website interface is broken. There is no way to see that my package arrived, no option to register it manually, and no way to complete or close an order. Things simply do not work, and there are no error messages or explanations.
I emailed two different support addresses I found, no response from either. I also opened a technical support ticket through the website, which has been completely ignored.
After I posted this they suddenly answered my requests but eventually, after multiple back and forth messages in which they admitted that the shoes are at their warehouse they told me they returned it to the sender via DHL since "the address is not theirs" which is really a very not smart lie. So - my money is gone, DHL confirmed no one returned the package, the original sender did not get it. I wouldn't say this besinees meest is a fruad it is just run by complete incapable amateurs - their customer service is so not professional they actually don't realize how everything in their website is broken. The worst experience you can expect from any service provider.
12 de janeiro de 2026
Avaliação não solicitada