Seriously not worth the pain. Was keen to buy one of their ex-demo bikes at the start of the week. The owner said he would sent me photos of what he had tomorrow. Waited 2 day and I tried them again.... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Unacceptable experience. Bikes aren’t in stock as specified on the website. Requested a refund as I didn’t want to wait four weeks for the bike. Ended up still not having a refund three we... Ver mais
I ordered a pair of bib shorts from Global Bike which were "in stock" at the time of purchase. After a few weeks and then at week intervals following this, I contacted GB where someone repeatedly assu... Ver mais
Bought a bike on line & cancelled the order before it came as I found a better deal elsewhere. After numerous phone calls & emails about getting a refund my money wasn't refunded. Finally had to get B... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Hello and welcome to globlabike.co.uk Our family run business, Global Adventure Sport Ltd, started life in 2009 and has seen rapid growth. We are already one of the largest UK mainland dealer of Ghost, Nukeproof, Felt, Kona, Electra, Commencal and NS Bikes! We are very proud of the feed back our customers give us on www.trustpiolt.co.uk. They tell us that they really appreciate the support we provide, the communication and the speed of delivery. We started out as an online company but soon realised that some customers like to see the bikes and try before they buy. In response we've opened a 5,000ft2 showroom - one of the largest in the North West! There is plenty of free car parking and space to put the bikes through their paces before you make your decision. We have an extensive range of bikes built up ready to ride and many more that can be pulled off the shelf and assembled ready for dispatch. Our main priority is you, the customer! We strive to make your buying experience here at globalbike the very best in the industry. Your new bike will be fully assembled, checked and all accessories fitted before it is thoroughly packaged up ready for delivery. If you would prefer to come to see us in the showroom or call us on the phone, you'll find we have an absolute passion and real depth of knowledge for all types of bikes. Our staff are accomplished riders in road, mountain and down hill. We only sell top rated products, so that you can rest assured that what ever you buy from globalbike.co.uk will be of the absolute best quality. We are delighted to support Claire House children's hospice; No Bull Racin' - (current English Down Hill champions); Colin Lynch - TT World Champion, Velocity WD40 team and Deva Deva's - the ladies section of Chester Tri Club. Have fun browsing the site, we're sure you'll find the perfect product for your needs. If you need help or advice give us a call or better still pop in, we make a great cup of coffee!! Best wishes. Dave, Jim and the rest of the Global team.
Informações de contato
Unit 1B, Canalside, Tattenhall, CH3 9BD, Chester
- 01829770844
- hi@globalbike.co.uk
- globalbike.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent
Preordered a bike off globalbike in November knowing the bike wasn't available until February, as I paid for it in full they gave a huge discount. I was also rather iffy on ordering the bike as I live in South Wales thinking this could be a rip off but I took the risk and am so glad I did! Great people work there always willing to help even when I became a pest in February as I was like a kid at Christmas! Great excellent fantastic! Deffo would recommend to everyone!
Thanks guys at globalbike
The right product at a great price
Bought a Merino wool Buff for my husband. A great choice of colours, delivery was very prompt and item perfectly as described. Will definitely use again.
Ride Saviour!
A giant thank you to Alex for my quick link today. We were half way through the audlem reliability ride when my chain snapped 50 yards away from the Tatenhall shop. Great and quick service to get us back on the road! It was really fortunate that you were open on a Sunday. Merci beaucoup, Christine
Great service
Thanks Global Bike, the item was well packaged, a great price and arrived in 48hrs. Great service, keep it up.
Superb and very speedy service
From the moment I contacted Global Bike I was impressed by their knowledge, professionalism and great communication. I got an excellent deal and my bike was delivered exactly when it was supposed to be. All the staff I spoke to were a pleasure to deal with and I would definitely recommend this company if you are thinking its time to buy your next bike
Excellent service
Could not do enough for me as I wanted to change saddle and bar tape on the bike ,these were done as I asked.bike came well packaged and only needed handlebar fitting .would definitely buy from these guys again.Thanks rich for your help with everything.
No hassle and great price
Bike arrived safely and was well wrapped up... Great price, glad I searched around a bit! Shame about Parcelforce's poor performance (parcel tracker/call centre completely misleading/lying) but Global bike contacted me straight away to find out if I has sorted this issue which luckily I had.
Bad....but.....
hi,
I would of given 3.5 stars but it will not let me!
wrong item...but very rapid resolve!
excellent communications and refund was given as asked!
I will return to shop there again!
Highly recommended!
I ordered a bike helmet online. The one I had chosen ran out of stock before it could be dispatched so I was offered a free upgrade to a newer model. Dispatch and delivery were very quick. Overall I was extremely impressed with Global Bike's service.
Great!
Ordered on a monday, received my helmet on the Wednesday. Can't complain with that
Worst experience I've ever had dealing with a bike shop
If my experience is typical of this company's service then I'm very surprised they are still in business. Lack of communication in the status of my order, which after taking my deposit and being left to wait they couldn't supply. Then I was told that my finance had been cancelled and deposit refunded. Neither had been done and they required chasing to action.
do not order from this company!
The worst customer service I have ever experienced, returned an unwanted Christmas present in original condition and refusing to give me money back or even a replacement. They have my money and my goods! Absolutely terrible service and bad treatment towards a genuine customer. They have accused me of damaging the item when we only got it out of the box once on Christmas day, despite this they have continued to accuse me of damaging this item!

Resposta da Global Bike
excellent service, an outfit that's up there with the best.
I'm not sure why Globalbike doesn't come up immediately on Google searches, but it should for the right reasons.
I got my bike at the best price, I gave others the opportunity and they couldn't match this.
The delivery over xmas period was excellent considering the bike came from france I think, to be built up at Globalbike. it was delivered in an enormous box, I see why now as it came with the wheels on, probably the best way to give it the most protection against damage, it was well packed, just needed handlebars putting on the stem, 4x screws and I was ready to go.
I was well informed of progress and the delivery time, excellent service. thank you.
Cheapest price cycle helmet and fantastic free delivery
Impressed with the stock/selection and quick free tracked delivery that arrive within 48 hrs. Will use again for sure.
Excellent service
I telephoned the Chester office to clarify some details of items I wished to order and was dealt with very quickly and efficiently. Once the items were ordered, knee shields and elbow pads, they were received within 2 days of ordering. An excellent service.
How all bike shops should be
I was in the market for a new bike and had been phoning around a few of the local bike shops with lack lustre results. It had been a while since I last bought a mtb, so I was a little out of touch with what was good and what was to be avoided! Speaking to a very good friend he recommended Global Bikes in tattenhall! I called and had a lengthy discussion with Rich, he went through a few different options (after 5 mins, I decided I would be buying a bike from these guys). I wouldn't normally have blind bought a bike, but with many phone calls and emails, Rich had done some further investigations it became clear the Nukeproof Scout was the bike of choice, my main consideration was plenty of 'nut' clearance on a large frame! I collected the bike today, to say I'm blown away would be an understatement, everything I wanted in a bike and the handover by Jim and James was excellent, told me everything I needed to know and answered every question I had. I will, without doubt be using this company again, no pretentiousness like with other local bike shops!
Cancelled my order with no explanation
I still don't know why my gloves were never dispatched to me :(

Resposta da Global Bike
Easy to purchase and delivered quick
Easy to do buisness with , Great products , thanks for quick delivery
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







