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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

The order and delivery went very smoothly. Communication with the supplier was also good. However, all the hinges are attached too low to the frame, and one of them is too close to the center of the d... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I purchased a lovely composite front door from Global Doors. The website was clear and easy to navigate. Ordering the dimensions was very straightforward forward and staff were also on hand to a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Bought a new composite front door with glass side and top panels. It was easy to order online but we were also able to speak to someone by phone to answer a question we had regarding thresholds. The... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic service from Global. Beautiful quality door. The fitting team were delightful. They were polite, friendly and professional. The door was perfectly fitted and left immaculately clean, inside... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Portas
  2. Fornecedor de Portas
  3. Loja de artigos para reforma residencial

Sobre Global Door

Escrito pela empresa

Global Door have been trading since 2008 in the home improvement industry, and are proud to have secured over 100,000 homes in that time.

Traditional Door Collection
Contemporary Door Collection
Cottage Door Collection
Aluminium Windows
Aluminium Bifolds Doors
Aluminium French Doors
Aluminium Sliding Patio Doors
Glazed Roofs

Our management team have over 80 years collective experience in the fenestration industry, and over the years have expanded our portfolio to offer a complete home renovation solution. We believe our continued growth and success is down to our transparent business model.

We do not employ dated sales tactics such as home sales visits or ’special offers'. We prefer to build relationships with our customers, advise the best options and deliver the the service we promise.

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service. Door is beautiful

31 de março de 2026
logotipo da Global Door

Resposta de Global Door

Good morning Francesca,

Thank you for taking the time to leave us a review and for sharing your experience.

We are thrilled to hear you are happy with your new door.

Best Wishes

Katie

Avaliado com 3 de um total de 5 estrelas

fast delivery, defectively made door

The order and delivery went very smoothly. Communication with the supplier was also good. However, all the hinges are attached too low to the frame, and one of them is too close to the center of the door. This prevents precise adjustments.

3 de abril de 2026
logotipo da Global Door

Resposta de Global Door

Good morning Jaro,

Thank you for taking the time to leave us a review and to share that delivery went well!

I'm sorry to hear there are some issues with your door; it looks as though this hasn't been reported to us.

If you could please contact support@globaldoor.co.uk, we'd be more than happy to look into this further for you.

Best Wishes,

Katie

Avaliado com 5 de um total de 5 estrelas

Great quality door

Great quality door, very fast manufacture and delivery.
Great service from start to finish.
Highly recomended.

3 de março de 2026
logotipo da Global Door

Resposta de Global Door

Hi Dean,

Thank you for taking the time to share your experience and for recommending Global Door.

We are absolutely thrilled that we could support you from start to finish with your new door!

Best Wishes

Katie

Avaliado com 5 de um total de 5 estrelas

Fantastic service from Global

Fantastic service from Global. Beautiful quality door. The fitting team were delightful. They were polite, friendly and professional. The door was perfectly fitted and left immaculately clean, inside and out. Very good experience all round. Thank you to Global and their fitters who I highly recommend.

17 de março de 2026
Avaliação não solicitada
logotipo da Global Door

Resposta de Global Door

Good morning,

Thank you for taking the time to share your experience and for recommending Global Door.

We are absolutely thrilled that we could support you from start to finish with your new door!

Best Wishes

Katie

Avaliado com 5 de um total de 5 estrelas

Great Value Composite Front Door

I purchased a lovely composite front door from Global Doors.

The website was clear and easy to navigate. Ordering the dimensions was very straightforward forward and staff were also on hand to assist if needed.
The door arrived in very quick time, extremely well wrapped and looks very sturdy indeed.

Very pleased with the entire experience and global doors are extremely great value for money. I would definitely recommend.

4 de março de 2026
Avaliação não solicitada
logotipo da Global Door

Resposta de Global Door

Hi Alistair,

Thank you for taking the time to share your experience and for recommending Global Door.

We are absolutely delighted that we could support you from start to finish with your new door!

Best Wishes

Katie

Avaliado com 5 de um total de 5 estrelas

Excellent door

Excellent door, great service from Global Door from ordering to delivery, very accommodating.

5 de março de 2026
logotipo da Global Door

Resposta de Global Door

Good morning Kirsty,

Thank you so much for taking the time to share your experience and for choosing Global Door.

Best Wishes,

Katie

Avaliado com 5 de um total de 5 estrelas

Absolutely delighted with the quality…

Absolutely delighted with the quality of my made to measure composite door. Smooth order process online, delivered within 3 weeks and the price paid was outstanding for the craftmanship of the door. Even the fitter who installed the door was astounded by the quality and price. Would highly recommend anyone looking for a new door to purchase from this company.

28 de fevereiro de 2026
Avaliação não solicitada
logotipo da Global Door

Resposta de Global Door

Good morning Kevin

Thank you so much for taking the time to share your experience and for choosing Global Door.

Best Wishes,

Katie

Avaliado com 5 de um total de 5 estrelas

Really pleased with the service…

Really pleased with the service provided from Global Doors. The website was well set up and I was able to configure the door I wanted and was given a quote valid for 30 days there and then. Once I’d ordered my new door, I received a call within 24 hours to arrange for a home visit, which was included in the price. This was arranged around my schedule and didn’t take long for the measurements to be taken. I then received an email for me to confirm I was happy with the report provided. As soon as I confirmed, my new door went into production. Around 5 weeks later, as scheduled and date agreed, 2 lads turned up in a branded van with the company logo on their uniforms. They removed my old door and frame, installed the new and removed all mess at the back of them. There’s been a notable difference in the outside noise and temperature since the install. Very pleased with the overall experience at a good price. Will definitely use Global Doors again in the future.

24 de fevereiro de 2026
Avaliação não solicitada
logotipo da Global Door

Resposta de Global Door

Good morning Gavin,

Thank you for taking the time to share your experience and for choosing Global Door.

Best Wishes

Katie

Avaliado com 4 de um total de 5 estrelas

Only disappointment was contact…

Only disappointment was contact delivery turned up at 8am no phone call as instructed would still use company again

19 de fevereiro de 2026
logotipo da Global Door

Resposta de Global Door

Good morning,

Thank you for taking the time to share your experience and for choosing Global Door.

We apologise that our driver was unable to call you before delivery. We always request a phonecall to be made prior; however, this cannot always be guaranteed.

If a drives feel it is unsafe to call whilst driving or the do not have hands-free in their vechile it may not always be possible for us to call prior to delivery.

We appreciate the feedback and truly hope you love your new door.

Best Wishes

Katie

Avaliado com 5 de um total de 5 estrelas

Bought a new composite front door with…

Bought a new composite front door with glass side and top panels. It was easy to order online but we were also able to speak to someone by phone to answer a question we had regarding thresholds. The quotation was much less than we had had from other companies and we are very happy with the door and whole purchase experience.

17 de fevereiro de 2026
logotipo da Global Door

Resposta de Global Door

Good morning,

Thank you for taking the time to share your experience and for choosing Global Door.

Best Wishes

Katie

Avaliado com 5 de um total de 5 estrelas

Great communication

Patiently responding to my queries, l was informed promptly every step.

18 de fevereiro de 2026
logotipo da Global Door

Resposta de Global Door

Good morning,

Thank you for taking the time to share your experience and for choosing Global Door.

Best Wishes

Katie

Avaliado com 5 de um total de 5 estrelas

Easy order process

Easy order process, delivery on time, good communication between order and delivery, and finally, the door and frame was of a really good quality. Overall very pleased, and would recommend to anyone.

17 de fevereiro de 2026
logotipo da Global Door

Resposta de Global Door

Good morning,

Thank you for taking the time to share your experience and for choosing Global Door.

Best Wishes

Katie

Avaliado com 5 de um total de 5 estrelas

Good Product

Quick response, always trying to help, very friendly, Good Product

13 de fevereiro de 2026
logotipo da Global Door

Resposta de Global Door

Hi Paul,

Thank you for taking the time to share your experience and for choosing Global Door.

Best Wishes

Katie

Avaliado com 5 de um total de 5 estrelas

Door was excellent quality

Door was excellent quality. No problems. Delivery on time. Web site ordering easy. Great service all round.

11 de fevereiro de 2026
logotipo da Global Door

Resposta de Global Door

Hi Debbie,

Thank you for taking the time to share your experience and for choosing Global Door.

Best Wishes

Katie

Avaliado com 5 de um total de 5 estrelas

Great value for money

Really impressed with the quality of the door. It was one of the cheaper ones I’d found online but it looks expensive in real life and was easy to fit (according to my builder). Very good value for money.

27 de janeiro de 2026
logotipo da Global Door

Resposta de Global Door

Hi Lucy,

Thank you for taking the time to share your experience and for choosing Global Door.

Best Wishes

Katie

Avaliado com 5 de um total de 5 estrelas

Survey completed

Survey completed, staff prompt, helpful, polite and job done professionally and quickly. Many thanks.

22 de janeiro de 2026
logotipo da Global Door

Resposta de Global Door

Hi Mark,

Thank you for taking the time to share your experience and for choosing Global Door.

Best Wishes

Katie

Avaliado com 4 de um total de 5 estrelas

Great with a problem.

The door ordering was quick and easy. After ordering the door it came on the day promised. The door was fitted easily and all was going well until the key on the outside would not turn in the lock fully when trying to lock the door. With a lot of head scratching I noticed the top and bottom claw locks where hitting the bottom of the receiver meaning they where not fully engaging into the frame. We had to move both of the steel receivers about 10mm and make the hole behind match the new position. This solved the issue and it is now working and lookin great. Please look at your manufacturing process to ensure this does not happen. It's a tiny error but its really difficult to find with the door closed.

10 de janeiro de 2026
logotipo da Global Door

Resposta de Global Door

Hi Michael,

Thank you for taking the time to share your experience and for choosing Global Door.

We are pleased to hear your door arrived on time as expected and to hear you are satisfied.

We also truly appreciate you sharing some feedback on the issues you experienced whilst fitting the door, for which we apologise for the oversight during manufacturing.

Please be assured I have passed your feedback on to the manufacturer this afternoon to pick up your issue with the production team to prevent this again in the future.

Best Wishes

Katie

Avaliado com 1 de um total de 5 estrelas

Poor customer service&communiation

Getting the door was nothing but hassle!
Order was supposed to come on the original delivery date. Took day off work to be home for the delivery - and the door never arrived. When I called (30 mins before close) they said that there was an issue with the delivery process and it won’t be coming until we get a new date.
We then got given a different date, again ensured I was home to be there for the delivery, and was told the Friday before that it was now going to be delivered the following day, and not on the Monday. So again another wasted day off.
When it was eventually delivered using a courier service, the driver assumed we were in a commercial building with a forklift… we are actually a residential address! The poor driver was under so much stress to get the door delivered as he was given false information by Global Door.
Poor service. Poor communication.
The door looks okay - but as we had to cancel the door fitting TWICE it hasn’t been fitted yet, so not sure how it fits.

29 de dezembro de 2025
logotipo da Global Door

Resposta de Global Door

Hi Aimee,

Thank you for taking the time to share your feedback. Please accept my sincere apologies for the dissatisfaction caused by the delivery issues with your order.

I have reviewed your order and liaised closely with the manufacturer to understand the cause of the delivery delays.

Initially, your order was delayed because it was not loaded in time for the scheduled delivery. I apologise for this oversight; this is an uncommon occurrence with our supplier, and we are still investigating why this occurred.

Given the proximity of your delivery date to Christmas and the limited time available, the manufacturer decided to use a pallet delivery service following the initial delay to ensure your order would arrive beforehand.

While pallet delivery can present challenges, such as the delivery date running on a 2-day service and the door arriving on a pallet, we chose this option to expedite the delivery.
Please be assured that this pallet service is not commonly used, and the details of this delivery method could have been communicated to you more clearly.

Typically, deliveries are made using the manufacturer’s own transport with a confirmed delivery date.

Once again, I sincerely apologise for the inconvenience caused. We hope you are now able to look forward to installing your new door.

Best regards,
Katie

Katie

Avaliado com 5 de um total de 5 estrelas

Good price good communication good…

Good price good communication good product, what’s not to like

24 de dezembro de 2025
logotipo da Global Door

Resposta de Global Door

Hi David,

Happy New Year!

Thank you for taking the time to share your experience and for choosing Global Door.

Best Wishes

Katie

Avaliado com 5 de um total de 5 estrelas

Great price and great quality

Great price and great quality
Would use again

11 de dezembro de 2025
logotipo da Global Door

Resposta de Global Door

Good morning,

Thank you for taking the time to share your experience and for choosing Global Door.

From all of the team, we hope you have a wonderful Christmas 🎄

Best Wishes

Katie

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