Globalflightcatchers Avaliações 

509
•
O TrustScore é 3.5 de um total de 5

3,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Stay away from Global Flight Catchers (Skyline Global Solutions). They quoted and charged me $379 on their website, only to hold my ticket issuance hostage afterward. They then pressured me over the p... Ver mais

Avaliado com 5 de um total de 5 estrelas

Alex, was very helpful in booking our tickets. We had a multi city booking with certain commitments and he understood them and worked with us patiently to make that happen. Alex went above and beyond... Ver mais

Avaliado com 4 de um total de 5 estrelas

They are accomodating , kind to talk too and given you a good deal, the only thing I wasn’t impress is that informing the client that the ticket has been issued which is not, they make you feel that y... Ver mais

Avaliado com 5 de um total de 5 estrelas

The communication was prompt throughout. Just one amendment to payment after initial booking, but still alot better price than other sites. The documentation and flight info came through quickly and w... Ver mais

Detalhes da empresa

  1. Agência de Viagens

Informação fornecida por fontes externas variadas

Global Flight Catchers is a trading brand of Al Hajj Travel & Tours Ltd. Global Flight Catchers is a travel agency and dedicated to creating and facilitating travel experiences that expand awareness and give each traveler a true experience and sense of the country and culture they are visiting. We guarantee that we always have plenty of great ideas for travel to different parts of the UK & all over worldwide destinations. We are committed to offering travel services of the highest quality, combining our energy and enthusiasm, with our years of experience. Our greatest satisfaction comes in serving large numbers of satisfied clients who have experienced the joys and inspiration of travel.


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

509 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 17% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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3,5

Todas as avaliações

(509)

48 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Would use again

A few hiccups with the flights not being available and I had to pay £389 more for different flights, but the team worked hard to get me alternative flights to suit my needs and kept me updated.

26 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Be Aware.

This is my experience of dealing with this company, went on website price n fly looking for a flight LHR to luxor return for 2026, on the 21.7.25, noted they were the most competitive.
Paid £1938.34 and received a confirmation e-mail with an invoice attached confirming the flight with my E tickets arriving between 24/48 hours later.
The following day 22.7.25, I received an email asking me to ring them which I did as there was an issue with my booking and a delayed response could have an impact on the cost and availability.
I did and an employee A rang advised that the flights had not been confirmed and the true cost was now £2400 which I refused to pay.
I have had previous with this company years before, they use the ruse or con whichever way you wish to describe their methods to attempt to extort more cash from you.
They offered a refund which you had to ask for but my bank had already stopped the payment.
Another company to avoid is Crystal Travel same thing quoted under 2k, then on confirmation the total for the flights was now £2,211.
Avoid both companies, book with the airline direct it's safer and legitimate.

21 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

MAKE SURE WHAT YOU'RE BUYING ACTUALLY EXISTS!

On July 11th 2025, I purchased two KLM plane tickets for a return flight from Los Angeles in January 2026. They were advertised at a very good price - hence the purchase. I paid at the point of booking and received confirmation, advising me that I would receive my e-tickets within 24 hours. As it was a Friday, I did not expect that commitment to be achieved, but did expect the tickets to be in my in-box on Monday.
Monday came and went - no tickets. Tuesday I phoned. "There's a delay with KLM as the booking is so far ahead. You'll have the tickets within 24 hours" (That would actually make it 120 hours since I booked and paid). Nobody from the Company ever phoned ME - I had to phone every day. 5 days, 5 phonecalls, 5 promises made ("You'll have them tomorrow") and never met.
On Friday 18th, my last phonecall, I found out the truth. GFC did not have the tickets to sell me. GFC having 'sold' tickets to me at the amazing price, KLM refused to accept the GFC booking (their own website was selling at +£200 for each ticket).
So GFC were actually selling a product they didn't have, (I believe that is Illegal?). It was extremely frustrating and immensely disappointing.
Customer Service was dreadful. Every promise made was broken. Each time I as promised my tickets 'in 24 hours', that was a lie.

I read GFC's reviews before I used them and was reassured by their excellence. I am content that so many previous clients had received what they have sought.

I hope that my very poor experience is simply a "one-off" but I would warn future customers to ensure that the product you are buying actually exists before you pay for it and are ultimately disappointed.

11 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I had a great experience

I had a great experience with GLOBALFLIGHTCATCHERS. Their team was professional, very responsive, and incredibly helpful throughout the entire booking process. They found me a great deal and made everything so easy and stress-free. We booked our initial flight but because the tickets had run out (we booked after 12), they changed our ticket for us easily and free of charge. Highly recommended for anyone looking for reliable travel services!

26 de julho de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

I previously wrote a review for…

I previously wrote a review for Globalflightcatchers in which I gave a Three Star Review. I can't edit the previous review as I have tried. I have spoken to a member of staff and they have explained what happened. I have agreed to give them a 4star review but advised them they need to keep customers informed.

25 de julho de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

We upgraded Economy Classic to Economy…

We upgraded Economy Classic to Economy Delight. Up until this point I would of give five out of five. However since the upgrade on 21.07.25 it has taken five days and numerous calls to gain E-Tickets and confirmation. I would also say the representatives from the company has always been polite and courteous.

25 de julho de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Easy procedure with immediate…

Easy procedure with immediate confirmation number sent via email. You then enter this number on the specific airlines your flying with to obtain the tickets. I was initially sceptical as to wether this was a genuine booking agency but as per the above all was good, quick and hassle free

30 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The company with helpful staff

The company is an excellent place to do your booking either for holiday or business trips.
The company staff are always helpful and all very friendly and happy to assist.

21 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good experience

Great travel agent. Booked an initial flight for November but had to change the date. George was extremely helpful with this process. Thank you once again

18 de julho de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Communication Issues

Communication is slow and can be frustrating at times. Sometimes comes across as rude. That’s all. Otherwise they were helpful.

18 de julho de 2025
Avaliação não solicitada

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