Global Luxury Group Avaliações 

23
•
O TrustScore é 3 de um total de 5

3,0

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Informações de contato

3,0

Bom

O TrustScore é 3 de um total de 5

23 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 75% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

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3,0

Todas as avaliações

(23)

6 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

It’s funny how they’re suddenly…

It’s funny how they’re suddenly responding to all these reviews and even trying to get some of them taken down. Maybe it’s because people are starting to lose trust in them. We’re not doing this to smear anyone’s name; we’re sharing our experiences to warn others and help them make informed decisions.

They’ll probably respond to everything and deny the allegations to protect their reputation. Honestly, if I were trying to save a business that was losing people’s trust, I’d probably be desperate to defend it, too.

We still have copies of all the work we completed. We were simply waiting to get paid before handing everything over. We also have plenty of evidence, including screenshots of our conversations and work, saved before we were removed from Slack.

Here’s what I’d really like to know: Why hire overseas workers if all your payment options are supposedly blocked? Can anyone confirm whether it’s actually possible for every payment method to become unavailable at the same time? And if that does happen, what could cause it? Because from the outside, it raises some serious questions.

If you know your payment methods aren’t working, shouldn’t you resolve that before hiring people you may not be able to pay? That’s only fair to the people putting in the time and effort.

We’re speaking up because we believe we have evidence to support our side of the story and because we don’t want others to go through the same experience.

Good luck, GLG. I hope anyone considering working with you takes the time to look into these concerns and make an informed decision.

27 de outubro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Professional Communication, but Unresolved Payment

I worked with Global Luxury Group on a HubSpot CRM setup project, completing the assigned work according to the instructions provided and maintaining professional communication throughout the engagement.

Although communication during the project was generally professional, my experience regarding payment was disappointing. Despite multiple follow-up emails and assurances that payment would be sent, I did not receive the agreed compensation for the work completed.

I value professional working relationships and believe timely payment is an important part of any business engagement. Unfortunately, the outstanding payment has left me with a negative overall experience. I hope Global Luxury Group will resolve this matter and fulfil its payment commitment.

21 de outubro de 2026
Avaliação não solicitada
logotipo da Global Luxury Group

Resposta da Global Luxury Group

Hi Manu, thank you for the kind words about working with Steve and Bruce. We’d like to add the facts so readers have the full picture.

You were hired through Upwork to build our HubSpot system, and you agreed to a firm completion deadline before starting. The system was not finished by that deadline. We continued to pay you 30 days past it, then 3 months past it, and then 6 months past it, while the project was still incomplete. At that point we let you know that the remaining payment would be made when the system was completed. Nine months past the deadline it still was not finished, and we ended the engagement.

In total, you were paid for six months beyond the agreed deadline, and the project was never delivered. In the end we had to abandon HubSpot and pay for a different CRM, which cost our company thousands of dollars. We paid in good faith well beyond what our agreement required. If you’d like to discuss this further, you’re welcome to contact us directly.

Avaliado com 1 de um total de 5 estrelas

Steve Cooper is a con-artist

Steve Cooper is a con-artist. This place is a total scam. Do not work with them. Do not invest your money with them!

21 de março de 2026
Avaliação não solicitada
logotipo da Global Luxury Group

Resposta da Global Luxury Group

Reply to this anonymous review with no record of any name, no genuine experience with Steve Cooper or this business at any time:

We take every review seriously, so we checked this one carefully. We have no record of this reviewer as a client, lender, realtor, investor or team member. The review describes no transaction, service, date or detail of any kind. We’ve asked Trustpilot to verify that this reviewer had a genuine experience with our company. Anyone with a real question about working with us is welcome to contact us directly, and we’ll answer it with full transparency.

Avaliado com 5 de um total de 5 estrelas

Global Luxury Group Realtors are THE Best!!!!

Global Luxury Group Realtors are THE best of THE BEST! If you want skilled, knowledgeable, dedicated, and loyal realtors, then GLG is your company! They deserve more than five stars… they deserve a PERFECT 10!!!

10 de novembro de 2025
Avaliação não solicitada
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Resposta da Global Luxury Group

We’re really grateful for all the amazing 5⭐ feedback—it means a lot to our team!

Avaliado com 5 de um total de 5 estrelas

Global Luxury Group

Global Luxury Group has been a such a blessing! This has been such an easy process, the staff has been the most helpful as well. If you want a dedicated team that also helps you in your next moves you should give them a try!

18 de novembro de 2025
Avaliação não solicitada
logotipo da Global Luxury Group

Resposta da Global Luxury Group

We truly appreciate the incredible 5-star review!

Avaliado com 5 de um total de 5 estrelas

GREAT LENDER REFERRAL!

Thank you Global Luxury Group and SteveCooper! Bill, loan officer that you referred to my son for his loan is absolutely outstanding! He is very excited about his home purchase and your help with a top realtor as well as introducing him to Bill has been a blessing! We will refer all of our friends to you in the future!

6 de outubro de 2025
Avaliação não solicitada
logotipo da Global Luxury Group

Resposta da Global Luxury Group

Your feedback made our day—thank you for the 5 stars! We look forward to serving you again.

Avaliado com 1 de um total de 5 estrelas

Overdue Salary Payment for Lead Generation Services

I worked as a Lead Generator for Steve together with Rodalyn Dimapilis as my admin.

The team had been working diligently on the project for over a month, with the initial agreement being payment for two weeks of work. Despite completing the project and continuing work for an additional week, we have yet to receive our compensation.

Throughout our communication, Steve have provided various reasons for the delay, including issues with his Western Union and Remitly accounts. However, after verifying with both services, we were informed that such issues typically take up to 72 hours to resolve. It's been over a month since we first discussed the payment, and we are still awaiting our salaries.

Rodalyn and the team have offered alternative payment options to facilitate the transaction, but the delay persists.

Steve then resorted to paying us in installments -- $400 per week. Note that there's 4 of us in a team. We tried to negotiate as we should given that we already waitied long enough for this salary. Steve mentioned that this was the only option available as he doesn't want to risk his financial accounts being at risk of getting blocked.

We waited for the $400 to be sent over the weekend -- we haven't received it.

The team tried to check reviews online about Steve and his company and found out that there are several reviews about him on the internet. One being on the same situation where Steve offered to pay in installment but was only able to pay until the second payment.

Rodalyn then tried to communicate with Steve again asking if is planning to pay us since he hasn't send the $400 yet.
The team was removed from Slack. Communication between Rodalyn and Steve continued on viber which later on, Steve said that the company doesn't have enough funds to pay for the team at this time and we will have to wait until the company can pay us in installments -- $400 a week with threats that if the team continues to "acuse him of being a liar" he won't be communicating with the team anymore.

Are we the liar? We aren't, Steve. You've been reasoning with Rodalyn and the team with why you can't pay yet later on you admit that the company cannit afford to pay us, tough times as you've said.

It's disappointing that you're turning this against Rodalyn whe she and the team has been so patience with you all this time trying to understand why you aren't paying us yet. We have all the screenshots of the conversations.

We aren't extorting money, we are simply asking for what we worked for.

Please beware of Steve Cooper and his company.

14 de abril de 2025
Avaliação não solicitada
logotipo da Global Luxury Group

Resposta da Global Luxury Group

This reviewer is part of the same four-person team as the reviewer “JR,” and this concerns the same payment dispute. Here is the full story.

This team of virtual assistants in the Philippines was hired for basic administrative work: looking up telephone numbers on Spokeo. Here is what happened, in order:

The team was paid in full, every month, for all of their previous work.
They then demanded double their pay. We declined and offered to continue at the standard rate, which they agreed to.
When we sent that payment, Remitly, Western Union and Payoneer each flagged the transfer and stopped it.
The team then deleted all of the work they had completed for us.
We asked them to replace the deleted work so payment could be completed. The work was never replaced.
They then threatened to post negative reviews unless we paid them. We said no, and these reviews followed.

We have documentation of every payment, every flagged transfer and every message, and we have shared it with Trustpilot. We honor every agreement we make, and we will never pay anyone to take down a review.

Avaliado com 5 de um total de 5 estrelas

Global Luxury Group

Steve Cooper and his Team have been solid to work with in relation to building client relationships and fostering the consumer experience in real estate transactions. Keep up the excellent work Team!

30 de março de 2025
Avaliação não solicitada
logotipo da Global Luxury Group

Resposta da Global Luxury Group

We really appreciate your support and your 5-star review! Thanks for choosing us—we’re here anytime you need us.

Avaliado com 5 de um total de 5 estrelas

A value driven company

This company is focused on communication and providing true value to the consumer. A unique team that truly delivers!

5 de fevereiro de 2025
Avaliação não solicitada
logotipo da Global Luxury Group

Resposta da Global Luxury Group

Your feedback made our day—thank you for the 5 stars!

Avaliado com 5 de um total de 5 estrelas

Solid communication

Working with Steve over the past few years has been a great overall experience. This industry is not an always easy one and many times there are some frustration points, but when you work with someone that communicates and owns the issues, you work through it and make it better. Thats what you get when you work with Global Luxury Group.

1 de março de 2025
Avaliação não solicitada
logotipo da Global Luxury Group

Resposta da Global Luxury Group

Thank you for the 5 star review!

Avaliado com 5 de um total de 5 estrelas

Steve is the best!

Steve is the best! He really knows his craft - and makes sure to take his time and measure once to cut once.

11 de março de 2025
Avaliação não solicitada
logotipo da Global Luxury Group

Resposta da Global Luxury Group

The team appreciates the kind words!

Avaliado com 5 de um total de 5 estrelas

Great experience connecting with Steve

Great experience connecting with Steve! He has a solid understanding of the high-end real estate market and brings a fresh approach. Looking forward to future opportunities.

14 de março de 2025
Avaliação não solicitada
logotipo da Global Luxury Group

Resposta da Global Luxury Group

We’re grateful for your kind words and 5-star rating! It means a lot to our team to know we’re meeting your expectations.

Avaliado com 5 de um total de 5 estrelas

Affiliate Lender

The relationship based system of Steve and GLG, I believe, is a great opportunity for its affiliates. I am very excited to generate loans and realtor relationships and I see this source of business as a great opportunity as they grow nationwide. Thank you Steve and GLG

10 de março de 2025
Avaliação não solicitada
logotipo da Global Luxury Group

Resposta da Global Luxury Group

Thank you so much for your 5-star review! We truly appreciate your support and are glad you had a great experience with us.

Avaliado com 5 de um total de 5 estrelas

Steve is a great guy to work with!

Steve is very transparent with his work and loves helping others with incredible opportunities!

9 de março de 2025
Avaliação não solicitada
logotipo da Global Luxury Group

Resposta da Global Luxury Group

Thank you for the 5 stars! We truly appreciate your kind words about transparency and dedication to helping others.

Avaliado com 1 de um total de 5 estrelas

Update - I own a mortgage company and entered a…

- I own a mortgage company and entered a marketing agreement on 7/24/24 with Steve Cooper and Global Luxury Group with a money back guarantee. The agreement gave them until 6/30/25 to make introductions. To date there has been zero activity , not a single introduction from Steve Cooper and Global Luxury Group to the terms of our agreement. When I approached them on 1/21/25 advising that I would like to exercise my money back guarantee and he promised me they would honor my request and communication by 1/31/25 regarding their timeframe for refunding me. My contract allows them until 6/30/2025 to provide introductions but Steve agreed on the phone and in email 1/31/25 and several emails later to refund the monies. On 2/17/25 I had heard nothing, on 2/19/25 they promised an update by 2/21/25 and now 2/27/25 there has still been no update. On March 10th Steve agreed that the company would honor the agreement and was upset about my review, requesting I remove it and promised another email that evening.. Later that day he emailed requesting more time and pointed out this line in the agreement: our agreement is a best efforts agreement which clearly states from a contractual standpoint that the company is not obligated or guaranteeing any business, assuring me the company is not walking away from their obligations under the agreement and requesting a chance to succeed. This is a complete departure from many emails and my 1/21/25 phone call promising me arrange the refund. On 3/17/25 I received another email pressing me to remove this review and asking to allow them until 6/30/25 to full fill this contract. I am updating this review accordingly so that all information remain accurate. In the event I receive legitimate opportunities, I will be happy to retract my review

25 de fevereiro de 2025
Avaliação não solicitada
logotipo da Global Luxury Group

Resposta da Global Luxury Group

Toni, thank you for the detailed update, and we’re sorry for the frustration this has caused. Our earlier reply should have been more direct. We’re reaching out to you personally to provide you with loan opportunities through our new lead program, and to make this right. We appreciate your patience and look forward to working with you directly.

Avaliado com 1 de um total de 5 estrelas

Waiting on refund from Global Luxury Group

Our mortgage company paid $15,000 to Stephen Cooper and Global Luxury Group in Oct of 2022 to procure loan leads and Realtor referrals for us. The contract included a 100% refund if no commission opportunities arose. To date, we have received no loan opportunities or Realtor referrals that have resulted in a commission. I know of two other mortgage brokers who also paid them $15,000.00 and they have not received any loan opportunities from Stephen Cooper and Global Luxury Group. We have not received the refund per our agreement.

Stephen Cooper, owner of Global Luxury Group, issued our company a check for $15,000 in June of 2023 that was "non-sufficient". He then entered into an agreement to repay the $15,000 in monthly installments of $500 in Nov of 2023, which he defaulted on after two payments.

25 de fevereiro de 2025
Avaliação não solicitada
logotipo da Global Luxury Group

Resposta da Global Luxury Group

Mr. Maher, we take this seriously, and our earlier reply did not reflect the tone we want. We apologize for that. We previously reached a monthly repayment agreement with you to resolve this, and we remain willing to resolve it directly rather than in a public forum. You have our contact information, and we welcome hearing from you so we can agree on a path forward.

Avaliado com 5 de um total de 5 estrelas

I have been working with Steve Cooper…

I have been working with Steve Cooper for over 2 years now and he has always lived up to his promises and I am receiving loan opportunities and got another one this week! He has always gotten back to me and so excited to build my business with the help of Steve Cooper and Global Luxury Group!

25 de janeiro de 2025
Avaliação não solicitada
logotipo da Global Luxury Group

Resposta da Global Luxury Group

Thank you for your 5-star review! We’re thrilled to hear that working with Steve and Global Luxury Group has helped you secure loan opportunities and grow your business. Your continued trust means a lot to us, and we look forward to supporting your success for many years to come!

Avaliado com 5 de um total de 5 estrelas

Top Notch Communication & Execution

Steve Cooper and I have been working together for years now and my experience with him and his team at GLG has been extraordinary. Their communication and processes that they have established are second to none and leave little to question as to why they have the success they have and reputation with their clients. I couldn't recommend GLG more highly to anyone looking to do anything real estate related!

24 de janeiro de 2025
Avaliação não solicitada
logotipo da Global Luxury Group

Resposta da Global Luxury Group

Thank you so much for your 5-star review! We’re thrilled to hear that your experience with Steve and the GLG team has been extraordinary. Your kind words about our communication and processes mean a lot, and we’re grateful for your trust and recommendation. We look forward to continuing to support your success in real estate!

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