Glossify Avaliações 

66
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Beautiful brand, beautiful products All my clients absolutely love glossify! Amazing retention & gel colour choices Even with the new hema free range! 5 stars from me always xx

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Delivery was very swift I have Apple Pay so payment was quick when ordering . I will definitely buy directly now as I found this brand few years ago from salon direct. But they don’t always have... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Do not buy these polishes. I bought “The Hills Collection”. First of all it was false advertisement as the pictures showed the polishes coming in a pink aesthetic box (half the reason I bought them) w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

After having such a hard time navigating the nail industry recently with the product changes, I switched to glossify, and what a difference I have found. My results are amazing and retention never fai... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Produtos de Beleza

Escrito pela empresa

Hi, we’re Glossify! Glossify was founded in 2019 by women with over twenty years of experience in the nail and beauty industry. Since then we have gone from strength to strength, paving the way for fresh ideas, products and services that are made for technicians by technicians. We pride ourselves on being relatable, reliable and transparent.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

66 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(66)

15 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Perfect

Perfect.

Amazing products! Definitely will look to stock more soon!

4 de julho de 2025
Avaliação não solicitada
logotipo da Glossify

Resposta da Glossify

Thank you for your review Karlie. We are so happy to hear you love our products as much as we do 🤍

Avaliado com 5 de um total de 5 estrelas

Had a problem with delivery

Had a problem with delivery, glossify resolve this very quickly, Custer service responded to emails quickly just an over all great experience

15 de maio de 2025
Avaliação não solicitada
logotipo da Glossify

Resposta da Glossify

Thank you for your feedback Natasha.

Avaliado com 5 de um total de 5 estrelas

Amazing packaging

Amazing packaging, great quality products, biab easy to apply 😍

2 de maio de 2025
Avaliação não solicitada
logotipo da Glossify

Resposta da Glossify

Thank you for your feedback!

Love Glossify x

Avaliado com 5 de um total de 5 estrelas

Absolutely loving these products so…

Absolutely loving these products so far. I bought a couple of their base coats and the colour grape. It's so far lasting really well! I'm a professional nail tech and have been looking at swapping products over for a long time and I may have found my new favorite products! The only problem is the scrub prep... As I'm mobile the top opened in my car when it was hot and it spilt everywhere. But I now know to keep it in a separate container upright. That's literally my only negative I have. So loving it so far. And will be buying more. I could do with a colour wheel of every colour they have though or what it looks like on hands as it's hard to tell what the colours look like on the website.

11 de abril de 2025
Avaliação não solicitada
logotipo da Glossify

Resposta da Glossify

Thank you for your feedback!

Love Glossify x

Avaliado com 5 de um total de 5 estrelas

Excel professional beauty show 2025

I was at the London beauty show and the assistance was very informative about their product and a good choice of colours to see. Well nice to see a nail stall as very limited this time at the show.

3 de março de 2025
Avaliação não solicitada
logotipo da Glossify

Resposta da Glossify

It was lovely to see you there Sarah!

Love,

Glossify x

Avaliado com 5 de um total de 5 estrelas

5* always

I have been using Glossify for a few years now and as a brand they are absolutely amazing. Their customer service is brilliant and they go above and beyond for customers. I highly recommend the brand!

20 de março de 2025
Avaliação não solicitada
logotipo da Glossify

Resposta da Glossify

Thank you Gina, we truly appreciate your support.

Love,

Glossify x

Avaliado com 5 de um total de 5 estrelas

Absolutely amazing customer service and…

Absolutely amazing customer service and products. Resolved straight away and sent an important order immediately for me. Couldn’t be more grateful xx thank you team Glossify x

30 de janeiro de 2025
Avaliação não solicitada
logotipo da Glossify

Resposta da Glossify

Hello Charlotte,

Thank you for your feedback! We are so happy to hear that we were able to get your products to you on time.

Love, Glossify x

Avaliado com 5 de um total de 5 estrelas

Faulty item resolved

Emailed regarding a fault and the next morning it was sorted

23 de janeiro de 2025
Avaliação não solicitada
logotipo da Glossify

Resposta da Glossify

Thank you for your feedback!

Love Glossify x

Avaliado com 5 de um total de 5 estrelas

No problems at all

No problems at all had confirmation from order to delivery. Well wrapped and product is as I expected top notch . Will defo buy from here again

6 de janeiro de 2025
Avaliação não solicitada
logotipo da Glossify

Resposta da Glossify

Hey Stacey!

Thank you for your review. We really appreciate your kind feedback, and hope you love your products!

Love, Glossify x

Avaliado com 1 de um total de 5 estrelas

Item has not arrived

Unfortunately I have received an email to review my purchase but have not yet received the item I ordered!

31 de dezembro de 2024
Avaliação não solicitada
logotipo da Glossify

Resposta da Glossify

Hello,

Thank you for your review.

We are very sorry to hear about your disappointment with this experience. Due to our closure over the festive period, all orders placed between 21st December - 1st January were processed from the 2nd January.

Please accept our sincerest apologies for any inconvenience this has caused for you. If you find any issues, please do not hesitate to contact us.

Love, Glossify x

Avaliado com 5 de um total de 5 estrelas

missing item issue was resolved in 24 hours

I had a issue with a missing item
In my order they apologised and had the missing item sent out in less than 24 hours great customer service appreciate the issue being resolved so fast .
Love this brand great quality product my favourite brand to work with.
Zoe Dawson

3 de dezembro de 2024
Avaliação não solicitada
logotipo da Glossify

Resposta da Glossify

Hey Zoe!

Thank you for your review. We really appreciate your kind feedback, and hope you love your products!

Love, Glossify x

Avaliado com 5 de um total de 5 estrelas

Customer services were very attentive …

Customer services were very attentive towards products query.

3 de dezembro de 2024
Avaliação não solicitada
logotipo da Glossify

Resposta da Glossify

Hey!

Thank you for your kind review. We are always on hand to help if you have any further questions.

Love, Glossify x

Avaliado com 1 de um total de 5 estrelas

Poor customer service

Poor customer service.
I raised an issue back in April on the Glossify Facebook page. Another person had mentioned that the quality of the Glossy Top had gone poor. Several other people confirmed they'd had similar issues with the Glossy Top and I'd mentioned I had been getting hard lumps in mine. Glossify did reply to me to say email with pictures. I've only just got around to emailing them, because I switched to a new top coat (after having 5 new bottles all be really poor) I gave up and switched brands. They've replied to my recent email with pictures of the barely used bottles and proof that I had originally reported the issue in April saying I've left it too long. I don't feel this is fair given I did originally report the issue in April and have provided proof. Won't be using the Glossy Top again as I refuse to pay for another bottle and it turn up unusable.

21 de novembro de 2024
Avaliação não solicitada
logotipo da Glossify

Resposta da Glossify

Hi Bobbi,

Thank you for your review. We are very sorry to hear about your disappointment with this experience.

We are always more than happy to provide customers with replacement products if we are notified of issues with evidence soon after arrival. Unfortunately, on this occasion, we are unable to provide compensation as 7 months have passed and we cannot be held liable for faults beyond this point.

We would like to issue a new Glossy Top for any inconvenience caused. Please email me at sarah@glossify.co.uk so we can arrange this for you ASAP.

Again, please accept our sincerest apologies for your disappointment. If you need anything please do not hesitate to contact me directly.

My very best,
Sarah

Avaliado com 5 de um total de 5 estrelas

5 stars, amazing customer care

Lovely customer service, case was thoroughly checked and approved of.
Made sure I was happy and got my products replaced quickly and with no fuss.
Love their products and knowing how much they care about their customers makes it more of a dream to use.

6 de novembro de 2024
Avaliação não solicitada
logotipo da Glossify

Resposta da Glossify

Hi Suranne,

Thank you for taking the time to write us a review. Your feedback is really nice to hear.

We hope you love your order!

Love, Glossify x

Avaliado com 5 de um total de 5 estrelas

The customer service was faultless the…

The customer service was faultless the response was quick and the situation resolved and I am very happy with the service received thank you

6 de novembro de 2024
Avaliação não solicitada
logotipo da Glossify

Resposta da Glossify

Hello,

Thank you for your kind review. We are glad to hear about your positive experience.

Love, Glossify x

Avaliado com 5 de um total de 5 estrelas

10/10

Placed an order on Thursday evening and it arrived by Saturday early afternoon. Products are beautiful and can’t wait to try out all the colours. Very happy😊

14 de setembro de 2024
Avaliação não solicitada
logotipo da Glossify

Resposta da Glossify

Thank you for your kind review Crystal, we are delighted to hear that you love the products you have received.

Love, Glossify x

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