GMS Mobility Avaliações 286

Struggling to see how to sell unwanted mobility scooter after my partner's death. Random googling led me to GMS Mobility. Couldn't be happier. Very prompt response to my initial enquiry, fair price offered, and very efficient arrangements with courier company. And very prompt payment. Would highly recommend. Couldn't have had a better experience.

Wherever could I start with the adjectives regarding the helpfulness of this company? Superb, caring, excellent service, polite...so much more. I have had one of my local charities looking after me for several years concerning the use of mobility scooters, but over the past few months I wasn't having a lot of luck. I had thought for a while about getting my own scooter but having no savings and my income going out on necessities, I thought I would go for getting one on credit. Whenever I am going to spend a lot of money, I check out on Trustpilot any company who I am thinking of buying from and GMS had a perfect review record, so I knew this was the one. They had a lovely medium sized scooter which would arrive within two working days, so no dragging days being housebound waiting for it to arrive, and they were kind enough to add mirrors to it for me too:) Even though it was weekend, whenever I messaged them, they got back to me speedily. Then out of the blue the charity brought me a great little and in good nick scooter. So...I cancelled the order with GMS!!?? I know...what!! Well as I said I have no money to speak of and being given a scooter to use over the years has been invaluable, as was this latest one from them. But GMS were lovely, just lovely. No bad feelings, no 'this is messing us about and inconvenient', no...just more understanding, caring attitude and a very quick refund in my credit account. God bless you GMS:)

Company was very good . Very efficent . Scooter picked up when expected. Money paid to me on time .

After finding this chair online we phoned and spoke to Joel, who could not have been more helpful. He arranged VAT exemption and next day delivery. Having this has now given my 99 year old father complete access to his whole bungalow. Excellent service and we are very pleased with maneuverability of the chair. Thanks so much.

I would just like to say a big thanku for helpin me after bein so worried u put my mind at ease Im really lookin forward now to getting out n about uve changed my life god bless u all n keep up the excellent work from freya

Great price for the mobility scooter
Fast delivery within a couple days it was here

Excellent service from the staff, ordered scooter Wednesday after lunch and arrived next morning.
Thrilled to bits with quality just need to test out.
Many thanks to Joel and online chat team. Would highly recommend

I contacted GMS to sell an as new little used scooter following an unexpected decline in my mobility from beginning to end I delt with Georgina she responded quickly and provide assurance of the seller process and everything went through smoothly from collection to payment with clear instructions through first class service well done

Very smooth transaction. Georgina a great communicator and an asset to the company

We ordered an electric wheelchair yesterday,as my brother in law is a double amputate his chair had broken at the frame and we needed a replacement ASAP we told the company this and they get the new chair to us in less than 24 hours, fantastic thank you Joel

We had an Electric wheelchair and needed an electric scooter spoke to Joel who arranged everything from supplying the new scooter to part exchanging the wheelchair excellent service and friendly telephone calls could not be better John

Just sold a mobility scooter to this company. Very easy transaction, efficient and friendly service. Everything sorted quickly and easily. Thanks.

Lovely professional company. Georgina was so helpful arranging collection and payment as soon as it was received. Happy she will help find someone who will make use of the scooter.
Communication was good even though it was over the festive period too.

I inquired about a scooter and got a answer straight away and every time I asked Joul was there with the answer nothing to much trouble 5*service from bigging to the end good luck for the future all at GMS. 😄👏

Communication with Georgina was excellent. She always answered questions promptly. We could probably have sold it privately for a bit more, however selling to this company took all the hassle out of it. Once price had been agreed collection happened quickly. Within a week, (over the Christmas period) we had received payment. Thank you

This is the second time I have sold my grandads mobility scooter to this company quick reliable and trustworthy georgina replied to every email very quickly to put my mind at rest would definitely recommend if looking for a quick sale

Great communication with Georgina no fuss fast collection of the scooter payment received as promised a good all round no fuss service would definitely recommend

Very good prices excellent service very friendly staff and are very helpful I had an item missing from my order they sent straight away without any fuss and even called me to tell me how to put it on my scooter would thoroughly recommend this company

Just really pleasant and helpful to deal with. And very prompt delivery