go-centric  Avaliações 

51
•
O TrustScore é 3.5 de um total de 5

3,6

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I can honestly say it was one of the worst experiences of my life. They make you think it’s all gonna be glorious with the training but you wait for going live on the phones! With the Warm Home Discou... Ver mais

Avaliado com 5 de um total de 5 estrelas

I joined the company in November 2021, I was able to work my first few weeks around the final part of my masters completion at university. My first role as an HR generalist has allowed me to mee... Ver mais

Avaliado com 5 de um total de 5 estrelas

We had the best experience from start to finish at the premises in Glasgow the staff were amazing from front desk, IT and management. Our guests were looked after from the moment the walked in to the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We recently had the pleasure of running a UKCCF networking event at the Go-centric offices in Glasgow. From the time we walked through the door the customer experience was 5 star. freshly made coffee... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa BPO

Escrito pela empresa

Improving Customer Experience through Service Excellence.


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

51 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,6

Todas as avaliações

(51)

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Avaliado com 5 de um total de 5 estrelas

I Love the team at Go Centric

I Love the team at Go Centric. They have helped me professionalize my business and given me the guidance to grow my company. Nothing is too difficult for them. They are based in Glasgow and have all the great people you would want talking to your customers!

5 de dezembro de 2019
Avaliação não solicitada
logotipo da go-centric

Resposta da go-centric

GlamourGranAnn, Thank you so much for your great comments - The team will really appreciate your kind words!

Kelly

Avaliado com 5 de um total de 5 estrelas

Invaluable

We find Go Centric invaluable in terms of the importance to work life balance for our own employees. In terms of service we have no complaints. Staff are always ready to help.

27 de novembro de 2019
Avaliação não solicitada
logotipo da go-centric

Resposta da go-centric

Thank you Chris, for this fantastic review. This is exactly what we strive to achieve with all our clients!

Sarah

Avaliado com 5 de um total de 5 estrelas

I went Centric.

I have been working with G-C personally since Feb 19 and they already feel like family.
They are very responsive and proactive which is a blessing in this fast paced environment.
Its a very natural service. Not your automated 'Tranformers' voice press 1 to speak to Optimus Prime Service.
Real people who know what they are doing and are prepared to learn what they don't already know.
you can't ask for more than that!
Go-Centric, never change!

27 de novembro de 2019
Avaliação não solicitada
logotipo da go-centric

Resposta da go-centric

It is amazing clients like you, who work in true partnership with go-centric, that allow us to ensure we deliver the best service we possibly can. Thank you so much for taking the time to leave us the review Joseph. We are so happy you are loving the quality of the service and it's a pleasure to work with you and we look forward to many more years of working together!

Sarah

Avaliado com 4 de um total de 5 estrelas

Friendly and professional service

Always prompt with dialogue and quick to help resolve the rare issues that do occur. Efficient service to our customers. Great partners to work with.

26 de novembro de 2019
Avaliação não solicitada
logotipo da go-centric

Resposta da go-centric

Hi Colin,

We really appreciate the nice comments. It's always great to hear such positive feedback from our long standing partners.

Sarah

Avaliado com 5 de um total de 5 estrelas

Having worked with go-centric for many…

Having worked with go-centric for many years. Always provide excellent customer service.

26 de novembro de 2019
Avaliação não solicitada
logotipo da go-centric

Resposta da go-centric

Thanks for taking the time to leave such a lovely review Angela, we will pass your feedback on to all the team.

Avaliado com 5 de um total de 5 estrelas

The Royal College of Midwives and Go-Centric

The RCM has worked closely with Go-Centric since it took over responsibility for RCM Connect. They are responsive to our needs, with innovative ideas to strengthen the relationship we have with our members.
They have been integral to our membership growth. It is a partnership.
Go- centric is currently providing expert support to our aspiration to deliver an exemplar communications strategy. They are also delivering a project to improve member retention in the first year of RCM membership.

25 de novembro de 2019
Avaliação não solicitada
logotipo da go-centric

Resposta da go-centric

Thanks Denise. We really appreciate you taking the time to leave us this review.

It is great to hear how happy you are with the service and our continued partnership. I will be sure to pass your kind words to everyone involved in working on your service.

Kelly

Avaliado com 5 de um total de 5 estrelas

We have worked with Go-Centric for a…

We have worked with Go-Centric for a few years now and can say the agents attention to detail, and response time with our customers is exceptional. The account managers are always working with us on ways to cut down costs and to improve the service.
Highly recommend.

20 de novembro de 2019
Avaliação não solicitada
logotipo da go-centric

Resposta da go-centric

Hi Sabrina,

Thank you so much for your fantastic comments - this is great to hear! I know our team love working alongside you and your amazing team.

Here's to many more years in partnership.

Thanks
Kelly

Avaliado com 4 de um total de 5 estrelas

Existing client - Housing Repairs

Fantastic team and always on hand to help resolve challenging situations. We would always recommend Go-Centric to other companies. They provide us with an excellent customer service and are always looking to improve relationships and develop processes.

20 de novembro de 2019
Avaliação não solicitada
logotipo da go-centric

Resposta da go-centric

Thanks Jonny.

We will pass the kinds words on to the team who will be thrilled with your feedback.

Look forward to many more years working together.

Kelly

Avaliado com 4 de um total de 5 estrelas

Go Centric really are customer centric.

Go Centric really are customer centric.
They have a team that consist of individuals from different backgrounds, who bring a variety of skills and experience to the table this all gets pulled together and packaged up to deliver the best service they can offer for us and our customers.

7 de outubro de 2019
Avaliação não solicitada
logotipo da go-centric

Resposta da go-centric

Thank you so much for taking the time to leave a lovely review. We are so pleased how well the service is working for you.

Thanks Gill

Avaliado com 4 de um total de 5 estrelas

Having a few issues using our CSI…

Having a few issues using our CSI system, however staff are responsive and very willing to help.

4 de outubro de 2019
Avaliação não solicitada
logotipo da go-centric

Resposta da go-centric

Hi Paul, Thank you so much for the kind words. Our development team are hard at work creating a solution for the CSI system so this will be resolved in no time! If you need anything else then just let me know.

Sarah

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