Go Walkabout Travel Insurance Avaliações 

104
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The information to book the level you need is spot on and have not found another insurer that is as clear yet as Go Walkabout. Have used them before and looked around before coming back but nothing co... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

After not being accepted by a well known travel Insurance company because of not having a return flight booked. Only due to wanting to take my time on The Portuguese Camino walk & not be rushed in... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was having trouble getting travel insurance just for my flight and they were really helpful in getting me exactly what I needed for my trip, so they succeeded where the others failed. And the price... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Used Go walkabout many times now ( as has my wife ) . Competitive prices and always great service ——-Informed and professional . Taken policies out both online and recently by phone . No nonsense quot... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Seguradora de Viagem
  2. Plano de Saúde
  3. Corretora de seguros
  4. Corretor de seguros
  5. Companhia de seguros

Sobre Go Walkabout Travel Insurance

Escrito pela empresa

Go Walkabout Travel insurance has offered great value travel insurance to UK residents sine 1999. We offer a wide range of single trip policies, as well as annual multi trip policies. We can also cover most pre-existing medical conditions.

We serve a niche in the travel insurance market. We offer policies to the independent traveller, whether you're looking for cover for a summer holiday, winter sun, sports and adventurous activities including skiing or a backpacking experience.

We are also able to offer cover for working or volunteering overseas including ski seasons, farmers, hospitality work, conservation projects, and manual labour.

We are leaders in ‘One Way’ cover for UK residents moving overseas or returning to their home country.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

104 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(104)

99 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I have used Go Walkabout for my trips…

I have used Go Walkabout for my trips to the USA. Reliable, affordable and friendly. On one occasion I had to apply for a payout. Obviously there is paperwork but they were true to their word. Ten out ten. 👍👍👍

22 de outubro de 2025
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Resposta da Go Walkabout Travel Insurance

Thank you for your feedback, both about our service and our claim handing. We hope to hear from you again in the future.

Avaliado com 4 de um total de 5 estrelas

Phone answered quicker and my travel…

Phone answered quicker and my travel insurance options laid out and it was easier to decide my needs.

2 de outubro de 2025
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Resposta da Go Walkabout Travel Insurance

Thanks very much for leaving your feedback and also for selecting our cover for your travel plans. We're glad that you found it such a straight-forward process.

Avaliado com 5 de um total de 5 estrelas

Good

Good service

14 de outubro de 2025
logotipo da Go Walkabout Travel Insurance

Resposta da Go Walkabout Travel Insurance

Thank you very much for taking the time to give us your feedback, and also for selecting us to provide your travel cover. We always try our best to be as informative as we can when speaking to customers.

Avaliado com 5 de um total de 5 estrelas

Very helpful and efficient

Very helpful and efficient, great service.

17 de outubro de 2025
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Resposta da Go Walkabout Travel Insurance

That's great to hear, thank you for replying with your feedback and for choosing Go Walkabout.

Avaliado com 5 de um total de 5 estrelas

I had a couple of administrative issues…

I had a couple of administrative issues after I had taken the insurance out but they were dealt with very promptly.

13 de outubro de 2025
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Resposta da Go Walkabout Travel Insurance

Thank you for taking the time to leave your service review. I'm glad that we were able to help and we wish you well for your trip.

Avaliado com 5 de um total de 5 estrelas

Always a real person (Mark) to talk to…

Always a real person (Mark) to talk to on the phone. An easy to navigate website with clear contact details. What’s not to like?

2 de outubro de 2025
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Resposta da Go Walkabout Travel Insurance

Thank you for your kind feedback and for being regular customers to Go Walkabout.

Avaliado com 5 de um total de 5 estrelas

Mark was super helpful both on the…

Mark was super helpful both on the phone and via email. I'm a happy returning customer for Go Walkabout Travel Insurance - simple, good price and great customer service.

8 de outubro de 2025
logotipo da Go Walkabout Travel Insurance

Resposta da Go Walkabout Travel Insurance

Many thanks for your feedback and for coming back to Go Walkabout for your travel insurance. We are always happy to hear from our customers and we do our best to make sure we can offer the right insurance cover for each customer.

Avaliado com 5 de um total de 5 estrelas

Offered cover for one way journey

Offered cover for one way journey. Customer support was excellent.

14 de outubro de 2025
logotipo da Go Walkabout Travel Insurance

Resposta da Go Walkabout Travel Insurance

Many thanks for your feedback. I'm glad that we were able to provide suitable travel insurance for you. We wish you well for your trip.

Avaliado com 5 de um total de 5 estrelas

Good value and great flexibility of cover

I have bought travel insurance through Go Walkabout a couple of times, as I love that you can tailor the policies to your needs, depending on what type of travelling/holiday you are doing. In this case, I needed to extend my cover, and it was so easy to do, and great value too! I will definitely choose to buy insurance through the company again.

15 de setembro de 2025
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Resposta da Go Walkabout Travel Insurance

That's great to hear. Thanks for replying with your feedback. We wish you well for your travel plans, and look forward to covering you again in the future.

Avaliado com 5 de um total de 5 estrelas

Great service at competitive prices

Used Go walkabout many times now ( as has my wife ) . Competitive prices and always great service ——-Informed and professional . Taken policies out both online and recently by phone . No nonsense quote for pre existing conditions which are bought prior to main policy which may be easier to be able to do with one agent . That said it’s only one extra call . Both agents were great !!! Also this company deducts the PTI charge if you don’t live in mainland UK , another bonus and obviously makes the final cost less . 10/10 yet again

7 de outubro de 2025
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Resposta da Go Walkabout Travel Insurance

Thanks very much for being a repeat customer of Go Walkabout and also, for taking the time to let us know how you found the purchase process - both online, and when you spoke to us over the phone. As you say, we can deduct the Insurance Premium Tax for residents of the Channel Islands and Isle of Man.

Avaliado com 4 de um total de 5 estrelas

It was the most reasonable insurance…satisfied customet

It was the most reasonable insurance that I came across which compared to the others was within my budget

14 de outubro de 2025
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Resposta da Go Walkabout Travel Insurance

Glad to know that you are happy with our policy and our competitive pricing. Thanks for buying your travel insurance from Go Walkabout.

Avaliado com 5 de um total de 5 estrelas

Personal Service

Talking to a real person rather than technology.

2 de outubro de 2025
logotipo da Go Walkabout Travel Insurance

Resposta da Go Walkabout Travel Insurance

Thanks for taking the time to leave your feedback! We always do our best to provide excellent customer service and agree that it can sometimes be better to talk to a real person, so it's always great to hear from happy customers :-) We hope that your trip goes well.

Avaliado com 5 de um total de 5 estrelas

I dealt with someone who knew what he…

I dealt with someone who knew what he was talking about and I felt very confident in taking out the insurance

7 de outubro de 2025
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Resposta da Go Walkabout Travel Insurance

Many thanks for taking out one of our policies and also for taking the time to leave your valuable and much appreciated feedback! I'm glad we could help.

Avaliado com 5 de um total de 5 estrelas

Easy to talk to someone on the phone

Easy to talk to someone on the phone. Easy to take out all my questions answered. Had to ring another number for the health insurance screening but that wasn't a problem.

3 de outubro de 2025
logotipo da Go Walkabout Travel Insurance

Resposta da Go Walkabout Travel Insurance

Thanks very much for your valuable feedback. We're glad that you found it such a straight-forward process and hope to hear from you again in the future.

Avaliado com 1 de um total de 5 estrelas

Go Walkabout use a company called…

Go Walkabout use a company called Millstream as underwriters BEWARE this company who are part of Gallagher Bassett You will have great difficulty in obtaining any payout Please read their reviews. They are horrendous

3 de abril de 2025
Avaliação não solicitada
logotipo da Go Walkabout Travel Insurance

Resposta da Go Walkabout Travel Insurance

I am sorry to hear that the claims process didn't go smoothly. The vast majority of claims are dealt with smoothly but appreciate that it can be frustrating when this is not the case. Please feel free to contact us if we can be of any further assistance.

Avaliado com 1 de um total de 5 estrelas

Awful Claims Service

I sadly cannot recommend this insurance company.
We were caught up in the 2024 Dubai floods and had flights delayed, cancelled, rescheduled, and missed due to the weather.

After finding our own way home, and paying for hotel rooms and flights to get back, the company decided to deny our claim over policy wording, dispite being covered for missed departures and travel disruption caused by "adverse weather conditions."

We found the claims process unnecessarily stressful, complicated, and drawn out. It took them months to get back to us with their decision.

We took our claim to the Financial Ombudsman Service who upheld our complaint and recommended this company accept and pay out for our original claim. They have not paid yet.

Throughout, it has taken weeks or even months for them to get back to us.
The underwriters behind the "Go Walkabout" front are AWP P&C SA.
I encourage you to research them before considering Go Walkabout to "cover" your travels.

I would recommend you look for cover elsewhere.

30 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Go Walkabout's Fantastic Customer Care

I had a great experience with Go Walkabout Travel Insurance. I was at the end of my tether trying to find a good insurance policy for my daughter who is going backpacking this week, all the trawling was getting confusing and no policy seemed to meet all of her needs. I saw an online review about GW call operators being really helpful so I called them myself asking for help. I spoke first to Andy and then to Mark and they were both brilliant. By the end of the first call to Andy he had given me a comparison of 3 of their policies and sent me the quotes by email to mull over with my daughter that evening. He had been very patient answering so many questions and listening to my many worries and put my mind at ease that one of their policies would be perfect for her. The email didn't come through so I called him back and he said he had sent it again and would call me back in 20 minutes to make sure it had arrived this time which was over and above my expectations. The next day I called again and Mark answered a few more questions and helped me to whittle the decision down to one policy which I then purchased. One of my biggest worries was that my daughter had someone to call and get advice from if she was worried about anything and knowing that she has Andy and Mark to call has put my mind at ease, as well as the 24 hour medical helpline which is yet to be tested but at least she has Andy and Mark to go to if she has any problems. The personal service I experienced was so rare and so refreshing that I had to write this review. Thank you both so much and GW for your fabulous customer service and care, it really does make a difference.

25 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent and thoughtful customer…

Excellent and thoughtful customer service. In difficult circumstances, Go Walkabout were very helpful and responded quickly to our needs. Would definitely recommend. Purchasing the original insurance from them online was also very efficient and straightforward.

6 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant Travel Insurance company for summer camp

Tried many travel insurance companies for summer camp cover in the USA with pre-existing medical conditions. I'd come to the end of the line then noticed this company. Whereas all other companies you were on hold for at least 20 minutes, they answered immediately, were very helpful, friendly and nothing was too much trouble. Priced the best too! I'm so happy I found them and would highly recommend them. Can't praise them enough. Thank you for putting my mind at ease knowing that my daughter will be fully covered on her trip. Well done.

6 de abril de 2022
Avaliação não solicitada

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