Seems they have GONE OUT OF BUSINESS yet still taking orders. My order that I paid for never ARRIVED (listed as in stock and arriving in 3 days), no reply to my emails, the contact form on their... Ver mais
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Veja o que dizem as avaliações
The package arrived before the delivery time, which was a nice surprise since its normal delivery was fast as it was. The products was just as described, in brand new condition and of good quality.... Ver mais
BRILLIANT! I'd never heard of this website but had best price for the game by a significant amount. Had various payment options. I was kept up to date by email from the order to dispatch to deli... Ver mais
Cannot fault, very competative pricing and free delivery, this was the cheapest option on the the internet i could find and I did spend a considerable amount of time searching for the best price. Be... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
G2G Limited is a high quality retailer of computer games, consoles and accessories. G2G are committed to providing the latest and greatest titles, as well as a wide ranging archive of fully refurbished releases. G2G is committed to unprecedented and personal customer service powered by our principles of highly competitive pricing, fast and effective service, and a genuine love for gaming on all platforms. Our relationships with distributors and publishers allow us to be a market leading specialist in getting the right games to you at the best possible prices. We are contactable at any time to service your needs on all issues regarding the highly competitive games retail market. https://s3-eu-west-1.amazonaws.com/tpd/screenshots/51010821000064000521468d/198x149.png?cache-bust=1549027717447
Informações de contato
4,3
Excelente
3 mil avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Ordered a game tuesday 16th and still…
Ordered a game tuesday 16th and still havent recieved it or even had a dispatch email. Was for my daughters birthday tomorrow so very dissapointed as delivery states 3-4 working days.
23 de fevereiro de 2021
Avaliação não solicitada
Resposta da Go2Games
Dear Sophie,
Deeply sorry to hear about this - I hope that this didn't completely ruin your daughter's big day. Things have been moving a lot slower recently because of the constraints of the pandemic and shortages of hands on deck due to people having to self-isolate due to contracting the virus or as a precaution.
That said, the time you have had to wait is unacceptable and I would like to see if we can get this issue resolved for you as immediately as we can. The absence of a dispatch email is particularly problematic, as this should go out to you automatically, as it does with all our customers and for that matter, customers across the online sector.
Because I can't see details such as order number etc on here, what I would like you to do is to email elena@go2games.com, stating your item and it's vital statistics (order number/product name) plus everything you've stated in your review, my colleague should be able to process your refund for you - and/or failing that, give you a reason as to why this hasn't happened yet.
Understandable as to why your frustration might rise slightly at the thought of having to send yet another email but I can assure your that my colleague will do her level best to bring this to a satisfactory close for all.
With thanks,
Niro
Go2Games.com
Excellent Game shop
Excellent shop, always buy from here and good to support high street retailers. Quick delivery as well.
22 de fevereiro de 2021
Resposta da Go2Games
Hey,
100% agree that supporting local, community-focused retailers is the way to go -and a huge thank you for your support!
Check us out on Instagram @go2gamesshop to stay abreast of all new developments in the G2G universe!
Cheers,
Niro
I'm am not happy at all I still haven't…
I'm am not happy at all I still haven't received the game I've ordered and paid for
22 de fevereiro de 2021
Resposta da Go2Games
Dear Agnes,
Have taken a look at where things are up to right now and I believe customer services have contacted you to set up the refund. Apologies for the inconvenience this has been causing you.
If things are still static, let us know through here and we will get back to you.
With thanks,
Niro
Amazing service,
Amazing service,
Fast delivery!
Can’t fault the place, my new go to gaming shop!!!!
21 de fevereiro de 2021
Resposta da Go2Games
Hey,
Glad to hear that we are your "go-to", one-stop shop for all things gaming related! If you haven't already done so, come check us out @go2gamesshop over on Instagram to stay connected and to hear about all the things we have planned for 2021!
Cheers,
Niro
Good price for a switch animal crossing…
Good price for a switch animal crossing new horizons edition. Better than elsewhere, fast delivery and arrived in good condition.
21 de fevereiro de 2021
Resposta da Go2Games
Hey Antony,
Glad you were satisfied with all stages of the service process and that you rate us that highly! Follow us @go2gamesshop on Instagram to stay connected regarding everything we have planned for the rest of 2021!
Thanks,
Niro
Got everything!
A website that’s got pretty much everything you need as a gamer and a service that delivers in around 2-3 days! Lots of stock and helpful pay methods!
Great all round gaming supplier!
21 de fevereiro de 2021
Resposta da Go2Games
Yes Darren!
Thanks so much for your review! Glad to hear you're enjoying the results so much. Check us out @go2amesshop on Instagram to stay connected regarding what we have planned for 2021!
Cheers,
Niro
Good service/products but delivery…
Good service/products but delivery don’t deliver in estimated time
20 de fevereiro de 2021
Resposta da Go2Games
Hey there,
Thanks for your review - and apologies for your product not making it to you in the time estimated.
Unfortunately, and due to the pandemic, slight delays in delivery times can occur and have been occurring across the online shopping/delivery sector - and is probably the reason why it took a little longer for you to receive what you paid for.
That said, we are glad that what you received made you happy and that you were happy also with out service.
Follow us over on Instagram @go2gamesshop to stay connected regarding all we have planned for this strange year of 2021!
Cheers,
Niro
Very pleased with it thank you.
18 de fevereiro de 2021
Resposta da Go2Games
Dear Wendy
Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!
We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:
https://bit.ly/32kfJln
Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.
Thanks again! :0)
The G2G Team
Everything about the service was great
Everything about the service was great. Highly recommend
PS5 straight to the door next day delivery
17 de fevereiro de 2021
Resposta da Go2Games
Dear Elaine
Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!
We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:
https://bit.ly/32kfJln
Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.
Thanks again! :0)
The G2G Team
Still waiting on £200+ refund for faulty item.
I recieved a faulty product and contacted go2games to arrange a refund which was accepted. I was sent official DPD return documents which I sorted and my package was collected and returned to go2games by DPD on the 3rd of February. DPD even attached a photo of it being recieved. Go2games have since been ignoring many of my emails regarding my refund as I still (today is the 17th of Feb) do not have my refund. This item cost over £200.
When I do get an email response it is entirely generic and no attempt is being made to assist in the refunding process despite having had the item for 14 days.
I of course will not be purchasing from them again and would urge anyone considering them to look elsewhere. This is still ongoing and I will be contacting the financial ombudsman this afternoon.
17 de fevereiro de 2021
Avaliação não solicitada
Resposta da Go2Games
Dear Jareth,
Our apologies for what you have unfortunately had to experience here. In the last six weeks, we have been compromised from time to time by colleagues either contracting Covid-19 and isolating at home, or colleagues isolating due to having been around others with the virus - all of which has at times limited what we are able to do/access.
That said, none of the above is a good enough reason for the delay you have experienced. Assuming at this point that your refund still hasn't come through yet, my colleague Elena, who is reachable via email at elena@go2games.com would b able to shed some immediate light on this matter. I understand that the last thing you want to do is to send another email but if the matter is still outstanding, she will be able to help bring it to a swift resolution.
With thanks,
Niro
after ps5 being sold for so long they…
after ps5 being sold for so long they finally came through Next Day Delivery Also 🔥🔥🔥🔥
16 de fevereiro de 2021
Resposta da Go2Games
Dear Denz
Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!
We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:
https://bit.ly/32kfJln
Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.
Thanks again! :0)
The G2G Team
Great service, Great price.
Great service, quick delivery and really good price.
16 de fevereiro de 2021
Resposta da Go2Games
Good morning
Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!
We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:
https://bit.ly/32kfJln
Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.
Thanks again! :0)
The G2G Team
Absolutely fantastic service from start to finish
Ordered two different products from Go2Games as different times. Seamless ordering process and very fast delivery. Customer service is fantastic and response time on social media is far above par compared to other company’s. Will be using Go2Games as my go to shop for anything in this category I need and would advise everyone to do the same as you won’t be disappointed.
15 de fevereiro de 2021
Resposta da Go2Games
Dear Kirsty
Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!
We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:
https://bit.ly/32kfJln
Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.
Thanks again! :0)
The G2G Team
Resposta da Go2Games
Good morning
Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!
We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:
https://bit.ly/32kfJln
Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.
Thanks again! :0)
The G2G Team
Easy to order of
Easy to order of. Fast delivery to I've orderd few games and all came on time would recommend
15 de fevereiro de 2021
Resposta da Go2Games
Dear Marc
Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!
We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:
https://bit.ly/32kfJln
Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.
Thanks again! :0)
The G2G Team
Arrived early pleasure doing business…
Arrived early pleasure doing business with them
14 de fevereiro de 2021
Resposta da Go2Games
Dear Dan
Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!
We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:
https://bit.ly/32kfJln
Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.
Thanks again! :0)
The G2G Team
Top delivery
PS5 headset arrived within 2 days and the company also contacted me to let me know about delivery.
14 de fevereiro de 2021
Resposta da Go2Games
Dear Danny
Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!
We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:
https://bit.ly/32kfJln
Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.
Thanks again! :0)
The G2G Team
Great service next day delivery was…
Great service next day delivery was free and the product is perfect and all I magined it to be!
14 de fevereiro de 2021
Resposta da Go2Games
Dear George
Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!
We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:
https://bit.ly/32kfJln
Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.
Thanks again! :0)
The G2G Team
Excellent service
Excellent service. I ordered the item for a birthday present and was concerned it may not arrive in time due to current pandemic, but it was delivered earlier than stated, well in time for birthday.
13 de fevereiro de 2021
Resposta da Go2Games
Dear Iain
Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!
We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:
https://bit.ly/32kfJln
Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.
Thanks again! :0)
The G2G Team
Resposta da Go2Games
Dear David
Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!
We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:
https://bit.ly/32kfJln
Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.
Thanks again! :0)
The G2G Team
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