Go Car Finance Avaliações 

1.745
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

CSR Te Oka Offered one off deal @ 50% only valid for 2 weeks from today ending on the 28/02/25 due 2 looking into my account. Love his customer service listening skills was on point especially go... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Te Oka was an amazing specialist who helped us organise a plan. He listened to us and helped guide us with better alternative options. Previous conversations we've had with other specialist they didn'... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Te Oka explained to me 3 options I am able to select to help me with my overdue account as I have been struggling since paying for my warrant of fitness & registration. A huge total of over $1400 to c... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Aaron Fialho made me feel welcomed, heard and appreciated in terms of how easy he was to talk to and arranging my payments to help out in times of hardship. 5 star because he didn’t sound robotic a... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço financeiro não-bancário
  2. também em
  3. Consultor Financeiro

Sobre Go Car Finance

Escrito pela empresa

Finsol

We’re not your average car finance company (but we are a car finance company)


We’re specialists in getting you into the car you need - and making sure you stay in it. The way we do it? It’s more than our flexible finance - it’s our wraparound support packages that look after you, your finances, and your car. Once you’ve got your wheels, we’re by your side (and on your side) to make sure things stay on track.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(1.745)

2 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very Helpful

Aaron was Very Helpful

12 de fevereiro de 2025
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Resposta da Go Car Finance

Hey Perry,

Your satisfaction is our top priority, and we truly appreciate your trust in Go Car Finance. If there's ever anything more we can do for you or if you have any suggestions for how we can enhance your experience further, please feel free to reach out. We value your input and are here to assist you in any way we can.

Regards,
The Go Car Finance Team

Avaliado com 5 de um total de 5 estrelas

Pleasant to speak to

Spoke clearly
Was polite and friendly
Did exactly what I asked for and quickly
Asked if there was anything else I needed

11 de fevereiro de 2025
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Resposta da Go Car Finance

Hey Donna,

Your satisfaction is our top priority, and we truly appreciate your trust in Go Car Finance. If there's ever anything more we can do for you or if you have any suggestions for how we can enhance your experience further, please feel free to reach out. We value your input and are here to assist you in any way we can.

Regards,
The Go Car Finance Team

Avaliado com 5 de um total de 5 estrelas

Aaron was awesome clear communication…

Aaron was awesome clear communication and sorted my request quickly.

11 de fevereiro de 2025
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Resposta da Go Car Finance

Hey Te-Huki,

Your satisfaction is our top priority, and we truly appreciate your trust in Go Car Finance. If there's ever anything more we can do for you or if you have any suggestions for how we can enhance your experience further, please feel free to reach out. We value your input and are here to assist you in any way we can.

Regards,
The Go Car Finance Team

Avaliado com 5 de um total de 5 estrelas

I spoke with Aaron.

I spoke with Aaron, he was very clear, and soft spoken , understood every word , and very helpful.

11 de fevereiro de 2025
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Resposta da Go Car Finance

Hey Marama,

Your satisfaction is our top priority, and we truly appreciate your trust in Go Car Finance. If there's ever anything more we can do for you or if you have any suggestions for how we can enhance your experience further, please feel free to reach out. We value your input and are here to assist you in any way we can.

Regards,
The Go Car Finance Team

Avaliado com 5 de um total de 5 estrelas

Great presentation over the phone.

Te Oka - Great presentation over the phone and very polite. Explained everything cleared to me in a way I could understand.

11 de fevereiro de 2025
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Resposta da Go Car Finance

Hey Rhonda,

Your satisfaction is our top priority, and we truly appreciate your trust in Go Car Finance. If there's ever anything more we can do for you or if you have any suggestions for how we can enhance your experience further, please feel free to reach out. We value your input and are here to assist you in any way we can.

Regards,
The Go Car Finance Team

Avaliado com 5 de um total de 5 estrelas

Spoke to Yash this morning regarding my…

Spoke to Yash this morning regarding my vehicle payment arrears being paid in full tomorrow. He was helpful, kind, quick and very understanding. Apologies for my arrear situation too.
Thank you Yash! Thank you Go Car Finance.

10 de fevereiro de 2025
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Resposta da Go Car Finance

Hey Shannon,

Your satisfaction is our top priority, and we truly appreciate your trust in Go Car Finance. If there's ever anything more we can do for you or if you have any suggestions for how we can enhance your experience further, please feel free to reach out. We value your input and are here to assist you in any way we can.

Regards,
The Go Car Finance Team

Avaliado com 5 de um total de 5 estrelas

Awesome customer support

Awesome customer support

11 de fevereiro de 2025
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Resposta da Go Car Finance

Hey Eseta,

Your satisfaction is our top priority, and we truly appreciate your trust in Go Car Finance. If there's ever anything more we can do for you or if you have any suggestions for how we can enhance your experience further, please feel free to reach out. We value your input and are here to assist you in any way we can.

Regards,
The Go Car Finance Team

Avaliado com 5 de um total de 5 estrelas

Very helpful Service was good ,giving me a good…

Service was good ,giving me a good advice, good discount

10 de fevereiro de 2025
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Resposta da Go Car Finance

Hey Mathew,

Your satisfaction is our top priority, and we truly appreciate your trust in Go Car Finance. If there's ever anything more we can do for you or if you have any suggestions for how we can enhance your experience further, please feel free to reach out. We value your input and are here to assist you in any way we can.

Regards,
The Go Car Finance Team

Avaliado com 5 de um total de 5 estrelas

Edward was so helpful with my…

Edward was so helpful with my situation. So calm and professional thank you

9 de fevereiro de 2025
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Resposta da Go Car Finance

Hey Zara,

Your satisfaction is our top priority, and we truly appreciate your trust in Go Car Finance. If there's ever anything more we can do for you or if you have any suggestions for how we can enhance your experience further, please feel free to reach out. We value your input and are here to assist you in any way we can.

Regards,
The Go Car Finance Team

Avaliado com 5 de um total de 5 estrelas

Satish - Customer Service

Kia Ora,
I highly recommend Go Car Finance.

The customer service that I had received today from Satish was outstanding.

Satish was professional,understanding, and above all non judgemental, prior to me calling Go Car Finance I was stressed and unsure of my outcome, however after speaking with Satish he went above and beyond to accommodate my predicament and importantly came up with a solution plan to manage my vehicle's repayments, I so appreciate the assistance that Satish gave me, hence the reason for my 5 star rating.

Ngā Mihi

7 de fevereiro de 2025
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Resposta da Go Car Finance

Hi Maureen,

Thank you so much for taking the time to share your positive experience with Satish on Trustpilot. We are thrilled to hear about the outstanding service you received, and we truly appreciate your feedback.

At GCF, we take pride in our commitment to providing exceptional service, and it's wonderful to know that Satish has exceeded your expectations. I will make sure to pass along your kind words to Satish, as he will be delighted to hear about the positive impact he's had on your experience.

Thank you once again for choosing GCF. We look forward to continuing to provide you with exceptional service in the future.

Regards,
The Go Car Finance Team

Avaliado com 5 de um total de 5 estrelas

Very nice customer service

Very nice customer service, I didn't remember the stuff name,put he is the one look after my account loan,his a Indian, thanks brother 👍 God bless you.

5 de fevereiro de 2025
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Resposta da Go Car Finance

Hey Sam,

Your satisfaction is our top priority, and we truly appreciate your trust in Go Car Finance. If there's ever anything more we can do for you or if you have any suggestions for how we can enhance your experience further, please feel free to reach out. We value your input and are here to assist you in any way we can.

Regards,
The Go Car Finance Team

Avaliado com 3 de um total de 5 estrelas

Was helpful

Was helpful

5 de fevereiro de 2025
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Resposta da Go Car Finance

Hey Teevao,

Your satisfaction is our top priority, and we truly appreciate your trust in Go Car Finance. If there's ever anything more we can do for you or if you have any suggestions for how we can enhance your experience further, please feel free to reach out. We value your input and are here to assist you in any way we can.

Regards,
The Go Car Finance Team

Avaliado com 5 de um total de 5 estrelas

Kanishka was extremely helpful and…

Kanishka was extremely helpful and resolved my issues promptly, very friendly to me when I was so frustrated at how my account was looking, he corrected the issue with me and was so understanding, brilliant 5☆ service from Kanishka, thankyou so very much again

21 de janeiro de 2025
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Resposta da Go Car Finance

Hey Angela,

Your satisfaction is our top priority, and we truly appreciate your trust in Go Car Finance. If there's ever anything more we can do for you or if you have any suggestions for how we can enhance your experience further, please feel free to reach out. We value your input and are here to assist you in any way we can.

Regards,
The Go Car Finance Team

Avaliado com 5 de um total de 5 estrelas

The person I spoke to on the phone was…

The person I spoke to on the phone was really helpful in explaining what I needed to know and great service.

7 de janeiro de 2025
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Resposta da Go Car Finance

Hey Paulina,

Your satisfaction is our top priority, and we truly appreciate your trust in Go Car Finance. If there's ever anything more we can do for you or if you have any suggestions for how we can enhance your experience further, please feel free to reach out. We value your input and are here to assist you in any way we can.

Regards,
The Go Car Finance Team

Avaliado com 5 de um total de 5 estrelas

Very helpful

Very helpful, fast with what I was needing. Explained the process well.

13 de janeiro de 2025
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Resposta da Go Car Finance

Hey Noemin,

Your satisfaction is our top priority, and we truly appreciate your trust in Go Car Finance. If there's ever anything more we can do for you or if you have any suggestions for how we can enhance your experience further, please feel free to reach out. We value your input and are here to assist you in any way we can.

Regards,
The Go Car Finance Team

Avaliado com 5 de um total de 5 estrelas

Understanding and patient

Understanding and patient. Jai was very clear and professional and easy to talk to.

13 de dezembro de 2024
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Resposta da Go Car Finance

Hey Maria,

Your satisfaction is our top priority, and we truly appreciate your trust in Go Car Finance. If there's ever anything more we can do for you or if you have any suggestions for how we can enhance your experience further, please feel free to reach out. We value your input and are here to assist you in any way we can.

Regards,
The Go Car Finance Team

Avaliado com 1 de um total de 5 estrelas

CANCEL MY ROAD PLAN.

Kia Ora,
I am writing to review my road plan. My client number is 277303 ( Volvo QLS 978 ).
My registration expired 28. 08. 2024 and i just got my new registration 2 weeks ago.
I had 3 fines for driving an expired registration, so I have to pay $600.
I relied upon MY ROAD PLAN to send my registration on time before any one could go through what I have been through.
However, I'm asking to CANCEL MY ROAD PLAN as soon as possible.
Let me pay for my fines and ddo my registration on my own.

Kindly regards,
Vaka Loamanu.

1 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Go Car Finance is the worst finance…

Go Car Finance is the worst finance company ever. I have had 2 customer service representatives that have been helpful. They set you up for my on road plan and include all these “benefits” but make it almost impossible to access any of them. If I could go back in time I would’ve never used Go Car.

22 de novembro de 2024
Avaliado com 5 de um total de 5 estrelas

Helps me with options during…

Helps me with options during challenging times.

19 de novembro de 2024
logotipo da Go Car Finance

Resposta da Go Car Finance

Hey Patrick,

Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.

Regards,
The Go Car Finance Team

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