Golden Castle Caravans and Motorhomes Avaliações 

63
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Purchased a used Swift Elegance from Alex at the Malvern show. Excellent service from start to finish, a pleasure to deal with. Well recommend golden Castle.

Avaliado com 5 de um total de 5 estrelas

From Gary in sales to Nick and his team in servicing - absolutely 5 star service. Nothings too much trouble, genuine people who want to make sure you’re fully satisfied with the van and enjoy the cara... Ver mais

Avaliado com 5 de um total de 5 estrelas

We recently bought a new caravan from Golden Castle as our own dealer has stopped selling new caravans. The whole experience was seamless from start to finish. Gary took us through the most comprehens... Ver mais

Avaliado com 5 de um total de 5 estrelas

Golden Castle staff have come up trumps again. After 40 years of caravanning we finally decided to purchase our ninth caravan and the GC staff, Alex and Chris were both extremely helpful and obligi... Ver mais


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

63 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(63)

35 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

The Best Caravan Dealer you could ever want for your caravan purchase, servicing and accessories

We have been a customer of Golden Castle Caravans for 40 years having purchased a multitude of different new caravans including Swift, Abbey, and Coachman. This week we picked up our new Coachman VIP .
We have known many of the staff at GC for many years and all offer an exceptional customer experience in Sales, Service and the Accessory Shop. We can’t recommend GC enough. Whether you are looking to change your caravan or for your first caravan purchase you will find friendly expert advice without any pressure and always feel you have received a good deal. Likewise the Service Dept are very accommodating with friendly staff and a very high level of expertise, servicing and warranty work is always to the highest standard. The Accessory Shop staff are so pleasant to deal with, offer expert advice if needed with competitive pricing. Overall a great Co and team of people, highly recommended.

11 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Our First Caravan Purchase

My wife & I have been planning to purchase a caravan for a number of years as we will be retiring in a another 18 months and we wanted to start touring the UK before heading over to the Continent. This is our first caravan so we were new to the process, we visited Golden Castle Caravans and met with Chris Howell, right from the start we knew this is where we would purchase it from, Chris was very informative and did not pressure us at all, we were left to look around a couple of different tourers and although we had done some research on the model and layout we wanted, it transpired that a slightly smaller caravan would be a better option. On collection, Chris gave us a thorough tour of the caravan showing us the key points and recommending various items to help us with the set up. If you are thinking of purchasing a caravan then look no further, I would certainly recommend Chris and Golden Castle Caravans, you will not be disappointed!!

2 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Conqueror 560L Grande 2026

1st visited Golden Castle back in 2023 when we choose a ex-demo van with Chris selling us it,now we are back again as we decided on a change of layout suited us better.
This time a new caravan which was ordered with Alex at the NEC October show, we collected last week & the service we had was brilliant, Gary showed us around & settled us into the new caravan, the aftercare service is amazing to, nothing is to much trouble.
Thanks everyone at Golden Castle Caravans.

26 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thank you Gary & Staff

Thank you Gary, Alex and all the staff at Golden Castle. Our second caravan from you, could not have been better. Knowledge and friendly, could not do enough. We are looking forward to our new van and new adventures. Thanks again.

12 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Purchased a Coachman Acadia 575 on the…

Purchased a Coachman Acadia 575 on the 5th February 2026. Second caravan we have purchased from Golden Castle. Alex and Gary made the process very easy. Caravan on collection was immaculate and handover was very comprehensive. Would definitely recommend Golden Castle.

5 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

We purchased our 1st caravan (Bailey Unicorn Valencia) from Golden Castle. From the moment we set foot on site the service was tip top, no pushy sales pitches, made us feel very welcome from the outset.
Gary was amazing throughout the process and showed great knowledge and expertise in every area. When we arrived to collect the van, Gary went through every part of the caravan in detail which was very reassuring as we are caravan novices. Our minds were put at ease and the step by step demo given has now given us the tools to begin our caravanning journey.

Highly recomnend Golden Castle and if you are looking for a 5 star service, this is the place to go.

Thank you Gary & Team 😊

6 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Have just collected our 1st caravan

Have just collected our 1st caravan, a Basecamp 2, from Golden Castle - and the Team there have been outstanding since we 1st visited back in Oct 25 to 'just have a look'. A really friendly and professional experience throughout; with Gary guiding us on everything that we really needed to know. There was no hard pushy sales approach - just reassuring advice and knowledge. The hand-over we received was outstanding, with Gary walking us through everything we needed to know about the Basecamp, including some excellent advice on towing and getting the Basecamp up onto our drive at home. Just what 2 complete caravan novices needed! Will definitely be using Golden Castle to keep the Basecamp serviced. Many thanks to the Team.

31 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A great experience from start to finish

From the moment we stepped into Golden Castle Caravans, until vehicle collection. We had nothing but a real positive experience.
Chris was our sales person who had a fantastic knowledge of the caravan we were interested in buying. The caravan was presented in a very clean condition which show that every vehicle is looked after in the show areas.
Upon collection Chris also made sure car and vehicle were correctly attached and everything was working correctly. (as well as removing an adapter which I thought was the socket to connect to. Saving me embarrassment as I was looking to get the 7 pin connection changed to 13 pin 🤣)
I do have local caravan dealers which I could use, but after this experience, I am inclined to use Golden Castle Caravans for future purchases.
Highly recommend to anyone wanting good knowledgeable service.

17 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Purchased 2025 Coachman Laser xtra 845…

Purchased 2025 Coachman Laser xtra 845 from Golden Castle Caravans, collected on 14/12/25. Not used it yet, hopefully February time will be first outing looking forward to it. It has E&P levellers which I have got to get used to. Also had air con and WiFi. We have had awd motor movers fitted before collected. I can honestly say Gary and Alex were amazing no pressure sales. This is a good place to buy a caravan 1st class dealership a++++
Darren and Jill Hawkesworth

14 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommend Golden Castle…

Highly recommend Golden Castle Caravans. Professional, friendly and helpful team. Knowledgeable and informative and with patience to answer all my queries as a caravan beginner. The excellent handover of my lovely first caravan was a big boost to my confidence. Big thank you to Chris and the team.

24 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We purchased a new Coachman Caravan…

We purchased a new Coachman Caravan from Golden Castle. Excellent experience and our handover with Gary was fantastic. Outstanding customer service and a great experience.Highly recommend.

3 de dezembro de 2025
Avaliação não solicitada
logotipo da Golden Castle Caravans and Motorhomes

Resposta da Golden Castle Caravans and Motorhomes

Thanks, Sue. We’re really glad you had a great experience with us and that Gary made the handover spot on.

Enjoy every moment with your new Coachman and thanks again for the lovely review.

Avaliado com 5 de um total de 5 estrelas

After useing golden castle for over 30…

After useing golden castle for over 30 years we’ve had another first class motor home purchase
A first class hand over from Gary excellent advice and help from John ,Alex and Chris
Kevin in the shop
And excellent service and pdi from all in ther service dept
This is why customers come back to you and wouldn’t go any where else like us

First class friendly service which makes you feel like a customer should feel

14 de novembro de 2025
Avaliação não solicitada
logotipo da Golden Castle Caravans and Motorhomes

Resposta da Golden Castle Caravans and Motorhomes

Thank you so much — 30 years and still with us, that really says it all.

It means a lot to know the team made you feel looked after once again. We’ll pass your kind words on to Gary, John, Alex, Chris, Kevin and the service crew, they’ll be chuffed to bits.

Always a pleasure seeing you, and we’re truly grateful for your continued trust.

Avaliado com 5 de um total de 5 estrelas

Brilliant service from Golden Castle Caravans

We’ve recently bought a caravan and as it’s our first one, we’ve needed a lot of hand holding. Gary was really kind and patient and explained everything to us newbies. Thanks also to Phil who delivered the caravan. Would highly recommend, first class service.

18 de outubro de 2025
Avaliação não solicitada
logotipo da Golden Castle Caravans and Motorhomes

Resposta da Golden Castle Caravans and Motorhomes

Thanks, Rachel, that’s such a lovely review.

We’re really glad Gary and Phil helped make things feel easy and clear, especially with it being your first caravan. No such thing as too many questions when you’re just getting started!

Wishing you loads of happy memories ahead.

Avaliado com 5 de um total de 5 estrelas

Picked up our caravan today golden…

Picked up our caravan today golden castle have been excellent especially Gary and chris ,I cannot fault golden castle ,i highly recommend them if you need a new caravan ,they are very welcoming and friendly,gary even rang me to wish us luck as he couldn’t be there when we collected our caravan ,we also had a email from Chris asking if we had a safe journey home ,golden castle are 5*

13 de setembro de 2025
Avaliação não solicitada
logotipo da Golden Castle Caravans and Motorhomes

Resposta da Golden Castle Caravans and Motorhomes

Thanks so much, Melanie. We’re really glad you felt welcomed and looked after — even when Gary couldn’t be there, he still wanted to make sure you had a great send-off. Chris will be chuffed too. Thanks again for the lovely words and support!

Avaliado com 5 de um total de 5 estrelas

Great advice and service

We bought a new coachman caravan through golden castle this year. Gary was really helpful, gave us honest views and wasn’t at all pushy when we were choosing the ‘van and considering added extras.
The collection process was thorough and particularly useful for two newbies to caravanning.
We had an issue with the van and golden castle were excellent. Investigated it straight away and fortunately were able to rectify there and then.
Would happily recommend Golden Castle to others

7 de julho de 2025
Avaliação não solicitada
logotipo da Golden Castle Caravans and Motorhomes

Resposta da Golden Castle Caravans and Motorhomes

Thanks, Alexandra. Great to hear Gary made the process clear and relaxed, especially with it being your first time caravanning. We’re glad the issue was sorted quickly too. Appreciate the recommendation and hope you’re loving your Coachman!

Avaliado com 5 de um total de 5 estrelas

five star service all round

five star service all round, the team are all helpful and welcoming. We dealt with Chris who was super helpful, really friendly and couldn't help enough.
great set up everything you need on site.
Follow up care also great, cannot recommend Golden Castle enough.thank you all

1 de setembro de 2025
Avaliação não solicitada
logotipo da Golden Castle Caravans and Motorhomes

Resposta da Golden Castle Caravans and Motorhomes

Thanks, Vicky, we really appreciate that.

Chris will be really pleased to hear your kind words. Great to know you felt supported from start to finish, and that the follow-up care made a difference too.

You’re always welcome back at Golden Castle.

Avaliado com 5 de um total de 5 estrelas

Another new van

As usual, a great service from the team, hand over of our new van was great & helpful.
This is van number 5 over 20 years & we have never had any complaints about there service.

9 de agosto de 2025
Avaliação não solicitada
logotipo da Golden Castle Caravans and Motorhomes

Resposta da Golden Castle Caravans and Motorhomes

Thanks, Duncan. Five vans over twenty years is some record, we really appreciate your trust and loyalty. Always a pleasure helping you, and great to hear the team delivered again

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