Exceptional After-Sales Experience with Golden Concept Sweden 🇸🇪 I rarely write reviews, but this experience truly deserves recognition. After reaching out to Golden Concept Sweden regar... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
This is my 3rd royal pop strap. After Green Eight strap bought Lan Ba and Ocho Negro. ( actually the reason , I bought last two watches because of Golden Concept qualty ) Again amazing straps ✨... Ver mais
I’ve been absolutely loving my Apple Watch case from Golden Concept, especially the Golden Concept RSTR 3 model. I wear it all the time — during work, when going out, and even while sleeping. It’s b... Ver mais
A empresa respondeu
Ik kocht 3 overhemden bij deze winkel bestelnummer L3004. Op 15 maart deed ik deze bestelling. 23 maart kreeg ik de bevestiging 20 april werd het pakketje bezorgt. Een klein pakketje waar de over... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Golden Concept creates the world's most luxurious and desirable iPhones- and accessories. Always free express shipping and door-to-door service.
Informações de contato
Baltzarsgatan 20, 21136, Malmö, Suécia
- +46700555666
- info@goldenconcept.com
- goldenconcept.com
4,4
Excelente
85 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Thank you for taking such good care of…
Thank you for taking such good care of me. The product is under warranty and the replacement and claim process was very quick. I am very impressed. Thank you.
15 de outubro de 2025
Avaliação não solicitada
Resposta da Golden Concept
Dear Win
Thank you so much for your kind words! 🌟
We’re truly happy to hear that you felt well taken care of and that the replacement process went smoothly. Our goal is always to make things as effortless and positive as possible for our customers.
We truly appreciate your trust in us and look forward to serving you again in the future. 💛
Warm regards,
The Golden Concept Team
Scam Scam Scam
In my experience this business is an absolute scam! I bought the iPhone Case / RST17 - Magnetic Shield Alligator Edition - Matte Orange. It looks good, but from functionality it is an absolute junk. The magnet does not hold and case can easily detach from the phone which renders the case useless. I had specifically had requested assurance that the case would fit snug and protect the phone, and customer service made misrepresented. I requested return, but customer service alleged item was in used condition, when in fact it was never used and was only tested on one phone, which confirmed this was a useless and overpriced iPhone case.
Update: As Golden Concept’s response indicates they will come up with every fabricated and false excuses to not honor a valid return. My advice DO NOT buy their overpriced junk. I have filed a credit card dispute as dealing with their customer service is a waste of time.
7 de outubro de 2025
Avaliação não solicitada
Resposta da Golden Concept
Dear Customer,
We are very sorry to hear that you were not satisfied with your experience. Our team has been in contact with you over the past few weeks, doing our best to assist and find a fair and transparent solution.
However, as clearly stated before the return, all items must be unused and in original condition. Unfortunately, the product was received back used and deeply scratched, which made it impossible for us to process a refund.
To ensure complete fairness, we even opened a formal investigation with DHL to verify whether any damage could have occurred during transit.
Please note that all our cases are individually tested before shipping, and when we received your item back, we re-tested its magnetic connectivity — it met Apple’s original standards exactly as described. The product therefore functions as advertised in both protection and performance.
We truly regret that this situation could not be resolved as you wished. Golden Concept has always aimed to provide exceptional service and premium craftsmanship, and we remain committed to treating every customer with respect, honesty, and fairness.
Kind regards,
Golden Concept Support Team
The very best in material quality and masterful design and craftsmanship.
I bought Apple Watch Case / RSCIII49 - Gold Carbon. This is a stunning piece of art, and I’m truly proud to be part of the Golden Concept culture. The design delicately captures every detail with remarkable attention, and the materials used are of exceptionally high quality. You can feel it the moment you take it out of the box—it’s substantial yet lightweight, with a solid and durable feel. I have absolutely no regrets about spending a single penny on this, and I’m already planning to buy another one for my wife.
10 de junho de 2025
Resposta da Golden Concept
Dear Phuwadit,
Thank you for such a thoughtful and inspiring message! 🙏 We're truly honored to hear how much you appreciate the RSCIII49 – Gold Carbon. ✨ Knowing that our craftsmanship and attention to detail resonated with you means the world to us. We’re thrilled to have you as part of the Golden Concept family 💛 and can’t wait to help you find something special for your wife too! 😊
The best of apple watch case.The detail…
The best of apple watch case.The detail of material and design are unique and premium equipment. We always use it.
Keep continuous to lunch new products of Golden Concept Brand.
31 de maio de 2025
Avaliação não solicitada
Resposta da Golden Concept
Thank you so much for your wonderful feedback! We're truly honored to hear that you enjoy our Apple Watch cases and use them regularly. Your support means everything to us, and we’re excited to keep bringing you more exceptional products from Golden Concept.
Great products and even greater customer service
Great products, very fast shipping and even greater customer service! Thank you!
15 de maio de 2025
Avaliação não solicitada
Resposta da Golden Concept
Dear Customer
Thank you so much for your kind words! 😊
We’re thrilled to hear you’re happy with the products, shipping, and service.
It truly means a lot to us — thank you for being a valued customer! 🙏
– Team Golden Concept
Great product
Great product
Best looking apple watch case out there the finishes of the case is amazing detailed the customer service is also excellent as well.
1 de abril de 2025
Avaliação não solicitada
Resposta da Golden Concept
Dear Thitiphan
Thank you so much for your wonderful feedback! 🙏
We’re thrilled to hear that you love the design and finish of the case — we take great pride in the details.
It also means a lot to know our customer service made a positive impression.
Thanks again for your support and for choosing Golden Concept!
– Team Golden Concept
Very professional and reliable company
Very professional and reliable company
I bought the first case in 2022 and it stayed for 3 years in a perfect condition but my apple watch stopped working
I got the new ultra 2 and i bought the black case
It kept opening on my wrist and sometimes falling
It was broken i sent a video to the customer care and immediately they shipped a new one
Thanks golden concept for being so professional and honest
I will always be your customer and recommend you for my circle of people
3 de maio de 2025
Avaliação não solicitada
Resposta da Golden Concept
Dear Mustafa,
Thank you so much for taking the time to share your experience, it truly means a lot to us.
We’re so happy to hear that your first case served you well for three years and that you chose Golden Concept again for your new Apple Watch Ultra 2. We're sorry to hear about the issue you experienced, but we’re glad our team could resolve it to your satisfaction.
Your kind words about us are deeply appreciated, and your continued loyalty and support inspire us to keep delivering the very best. It’s customers like you who make what we do so rewarding.
Thank you once again for your trust and for recommending us within your circle, we look forward to continuing this journey with you.
Warm regards,
The Golden Concept Team
Luxury and Speed
I recently purchased an Apple Watch case and an iPhone case from Golden Concept, and I couldn’t be happier! Both are crafted with premium materials, giving my devices a sleek, high-end look. The attention to detail is amazing, and they fit perfectly. On top of that, shipping was incredibly fast. I received my order in no time! Highly recommend for anyone looking to add a touch of luxury to their tech!
8 de janeiro de 2025
Avaliação não solicitada
Resposta da Golden Concept
Dear Customer,
Thank you so much for your kind words! It makes us really happy to hear that you love your Apple Watch and iPhone cases.
We put a lot of care into crafting them, so knowing that they’ve met your expectations means a lot to us. And we're glad the shipping was fast too! We truly appreciate your support and hope you continue to enjoy your new cases.
Thanks again for choosing Golden Concept – it really means the world to us!
Elegance & Protection in One
This premium leather case offers a perfect blend of sophistication, durability, and functionality. Made from genuine full-grain leather, it exudes elegance while providing superior protection with reinforced edges and a soft microfiber lining. The slim, ergonomic design ensures a comfortable grip, precise cutouts, and wireless charging compatibility. A must-have for those who value style and quality.
⭐ 5/5 – Highly Recommended!
28 de fevereiro de 2025
Avaliação não solicitada
Resposta da Golden Concept
Dea Maneli
Thank you for your wonderful review! We're thrilled to hear that you appreciate our premium leather case's elegance, durability, and functionality. Your kind words inspire us to keep delivering quality and style. Enjoy your case! 💫
I bought one of your cases and it’s…
I bought one of your cases and it’s really extraordinary, I totally enjoyed it.
21 de fevereiro de 2025
Avaliação não solicitada
Resposta da Golden Concept
Dear Mani
Thank you for your kind words! We're so glad you’re enjoying your case and that it exceeded your expectations. Your support means a lot to us! 🙌✨
Super Happy!
I recently purchased an Apple Watch case from Golden Concept, and I am thrilled with my purchase! The design is so cool, and the craftsmanship is top-notch. Really helpful staff and they really "go the extra mile" to ensure you are satisfied.
31 de janeiro de 2025
Avaliação não solicitada
Resposta da Golden Concept
Dear Alfred
Thank you for your amazing feedback! We're delighted to hear that you love your Apple Watch case and had a great experience with our team. Enjoy your new accessory! ✨⌚️
Amazing quality as always! :)
This was my second purchase and the quality is just amazing, even better IRL. Just the unboxing experience itself was really good, super luxurious. Very pleased with my experience.
26 de fevereiro de 2025
Avaliação não solicitada
Resposta da Golden Concept
Dear Ari
Thank you so much for your kind words! We're thrilled to hear that you loved the quality and unboxing experience. It means a lot to us that you're pleased with your purchase. We appreciate your support and look forward to serving you again! 😊✨
Warm Regards,
Golden Concept Team
Thank you!
My husband has been following them on social media, and often commented on their products. as his birthday was coming up, i decided to contact Golden Concept. I got in contact with a Richard, and he helped me out by showing multiple models depending on my (husbands) preferences. He was very helpful and as the package came, my husband received a handwritten note wishing him a happy birthday. He has been wearing his Onyx Stone every day since he got it from me, and is so happy with it. Thank you for helping me make a memorable birthday for my husband!!
14 de janeiro de 2025
Avaliação não solicitada
Resposta da Golden Concept
Dear Anna
Thank you for sharing this wonderful experience! We're so happy to hear that your husband loves his Onyx Stone and that Richard could assist you in finding the perfect gift. It’s moments like these that make what we do so special. We truly appreciate your support and wish your husband a very happy (belated) birthday! 🎉😊✨
Warm Regards,
Golden Concept Team
Golden concept is truly amazing me the…
Golden concept is truly amazing me the customer service is amazing the tracking and information sharing is speechless they are super friendly and really nice I had a logistics issue and they solved it and I have had 6 orders with them and so glad I ended up purchasing from them.
They have so many items well made and Iam really hopeful I can get my dream watch band the 49mm white daytona its currently expensive but I hope to buy it someday for my birthday and its on my wish list :) I love you guys and god bless you guys and keep rocking
12 de fevereiro de 2025
Avaliação não solicitada
Resposta da Golden Concept
Dear Navi,
Dear George,
We truly appreciate you taking the time to share your kind words and positive experience with us on Trustpilot. Your feedback means the world to us, and knowing that we met your expectations fills us with joy!
Your satisfaction is at the heart of everything we do, and your thoughtful review serves as a wonderful reminder of why we are so passionate about delivering excellence. We will continue to go above and beyond to provide you with the best possible service.
Should you ever need anything, or if you have any suggestions on how we can serve you even better, please don’t hesitate to reach out. We look forward to welcoming you back in the future!
Warmest regards,
The Golden Concept Team
The Quiet Lux
I have been using several Golden Concept products, including Apple Watch cases such as Mansory, RSC, RSTR, and Royal, as well as watch straps like RS and RO, and iPhone cases. These items represent my passion for Golden Concept, a brand that pays meticulous attention to every detail—from the design process to the selection of premium materials. This dedication sets Golden Concept apart and places it in a unique position, where only its owners can truly feel the pride of possessing such exceptional products.
23 de dezembro de 2024
Avaliação não solicitada
Resposta da Golden Concept
Dear ออร์แกน & อองตวน
Thank you so much for taking the time to share your kind words and positive experience with us on Trustpilot. We are thrilled to hear that we were able to meet your expectations.
Your satisfaction means the world to us, and your feedback serves as a great reminder of why we do what we do. We will continue to strive for excellence and provide the best service possible.
If there’s anything more we can do for you, or if you have any suggestions, please don’t hesitate to reach out. We look forward to serving you again in the future!
Warm Regards,
Golden Concept Team
Just … AMAIZING 😁
Just … AMAIZING !
Top quality, perfectly fitted, quality materials, exceptional design.
Very elegant and actually totaly exclusive! Everyone asks me "where did you bought your phone ?"
Shipping very fast (I’m located abroad)
And morever, the team is particularly friendly and responsive.
Absolutely worth knowing and highly recommended!
Thank’s you .
17 de dezembro de 2024
Avaliação não solicitada
Resposta da Golden Concept
Dear George!
Thank you so much for sharing your kind words and positive experience with us on Trustpilot. We are thrilled to hear that we were able to meet your expectations.
Your satisfaction means the world to us, and your feedback is an excellent reminder of why we do what we do. We will continue to strive for excellence and provide the best service possible.
If there’s anything more we can do for you, or if you have any suggestions, please don’t hesitate to reach out. We look forward to serving you again in the future!
Warm Regards,
Golden Concept Team
Generous respond from Golden Concept
I’ve bought quite a few items at one go few weeks back. Everything was awesome, as seen on their website or Facebook posts. I’ve bought an Apple Watch Amber Rose watch case, spare watch straps, the Golden Dragon IPhone 16 Max Pro magnetic back piece. Everything was great, then I realized there is an issue with the Dragon logo on the IPhone back piece. I sent Golden Concept a video clip on the issue. The 3D golden dragon logo was kind of loose. So I asked for advice from Golden Concept. None other than a couple of texts via WhatsApp, Golden Concept generously offered to send me a new one. Am really glad of the after sale service from them. All I can say, this is how a big brand respond. Cheers to Golden Concept! I’m sure to build my loyalty with the brand. Thank you, and may your business prosper!
Thanks and regards
Leonard
16 de dezembro de 2024
Avaliação não solicitada
Resposta da Golden Concept
Dear Leonard,
Thank you so much for your heartfelt review and for sharing your positive experience with us on Trustpilot. It truly makes our day to hear that we met your expectations!
Your kind words mean more than you know and serve as a wonderful reminder of why we love what we do. We are committed to providing you with excellent service and ensuring your satisfaction.
If there’s ever anything we can do for you, or if you have any suggestions, please don’t hesitate to let us know. We’re always here for you and look forward to serving you again soon!
Warmest Regards,
The Golden Concept Team
I bought watch case
I bought watch case. It was expensive but worth the money. I love it. Definitely would recommend.
9 de dezembro de 2024
Avaliação não solicitada
Resposta da Golden Concept
Dear Brenda,
Thank you for your kind words and for sharing your experience with us on Trustpilot. Your satisfaction means so much to us and inspires us to keep delivering our best.
If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to serving you again!
Warm Regards,
The Golden Concept Team
Oplichters pas op betalen en niet…
Oplichters pas op betalen en niet sturen pas op oplichters
2 de dezembro de 2024
Avaliação não solicitada
Resposta da Golden Concept
Beste Perry,
Hartelijk dank voor uw beoordeling.
Het lijkt erop dat uw bestelling is geplaatst bij een ander bedrijf genaamd “Golden Luxury Concept”, dat geen enkele relatie met ons heeft. Wij zijn Golden Concept uit Zweden en wij verkopen hoesjes en covers voor Apple-producten.
Uw beoordeling is helaas per ongeluk op onze Trustpilot-pagina geplaatst, wat onze reputatie schaadt. Daarom willen wij u vriendelijk vragen om uw beoordeling van onze pagina te verwijderen.
Als u een beoordeling wilt plaatsen over het bedrijf waar u daadwerkelijk heeft besteld, kunt u dat doen via de volgende link:
https://www.trustpilot.com/review/goldenluxuryconcept.com
Wij raden u ook aan om het probleem bij Shopify te melden via onderstaande link, zodat zij het kunnen onderzoeken en u kunnen helpen uw geld terug te krijgen:
https://www.shopify.com/legal/tools/report-an-issue/order-issue
Met vriendelijke groet,
Golden Concept
Dear Perry,
Thank you for your review.
It appears that your order was placed with another company called “Golden Luxury Concept”, which has no connection with us. We are Golden Concept from Sweden, and we sell Apple product covers and cases.
Unfortunately, your review seems to have been posted on our Trustpilot page by mistake, and it is harming our reputation. We kindly ask you to please remove your review from our page.
If you would like to leave a review about the company you actually ordered from, you can do so at the following link:
https://www.trustpilot.com/review/goldenluxuryconcept.com
We also recommend that you report the issue to Shopify using the link below, so they can investigate and help you recover your money:
https://www.shopify.com/legal/tools/report-an-issue/order-issue
Kind regards,
Golden Concept
"The watch is really beautiful
"The watch is really beautiful! Although it's quite expensive, I believe it's worth the price. There was a mishap during delivery, but the company resolved it very kindly and efficiently."
23 de fevereiro de 2024
Avaliação não solicitada
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