GoldSell Avaliações 169

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Didn't get the value off gold that was said but couldn't be bothered waiting for them to return as it took more time than what they said just a bad company to deal with

Avaliado com 5 de um total de 5 estrelas

This was my first time selling gold and I was a little wary as to whether I would hear back after sending off the gold or if I'd get a genuine quote, but the whole process was really smooth and easy.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Well that time came where some needed cash arose and I didn't just want any cash I wanted a good offer.so I sent my gold off to goldsell with an idea of the value and goldsell far exceeded my expectat... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Despite feeling rather nervous sending my precious gold jewellery in the post, I needn’t have worried. Everything went like clockwork and I was able to see at what stage my gold was on in its valuati... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Negociante de Ouro
  2. Revendedor de Moedas
  3. Comerciante de ouro de prata
  4. Comprador de jóias
  5. Sucatas

Escrito pela empresa

GoldSell is the UK's highest paying online gold buyer. We offer the best prices by cutting out the middleman and basing our valuations on real-time market rates. Our process is simple: order a free Gold Selling Pack, send in your gold via fully insured Royal Mail Special Delivery, and receive a fast, competitive offer. Accept our valuation, and we’ll process your payment instantly. We’re a family-run business with over 50 years of experience in the precious metals industry, and customer satisfaction is our priority. Thousands of happy sellers trust us for our best price guarantee, fast payments, and excellent customer service. If you’re looking for a safe, hassle-free way to sell your gold for it's true value, GoldSell is the name you can trust.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

169 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 11% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Easy to do, even for a Senior.

I had a little wobble before sending off my envelope, you hear so much about how the over 65s can't be trusted with their own money (even Banks won't let you take out over a curtain amount, incase you're being scammed. Then there's AI, you can't even believe your eyes anymore) I sent an email to Goldsell, highlighting these points and saying I'd changed my mind. I had a kind reply, stating that although there was nothing to worry about, they quite understood and wished me all the best. Feeling a little more confident and really wanting tripod ladders, I decided that the broken bits of jewellery, odd earrings (keeping in the hope I'd find the other one) a bracelet that my sister had given me, but had been run over by a car, and my mother's engagement ring that had no sentimental value as it was a bad 2nd marriage. I received neally £800 into my bank account quickly, once I'd agreed the offer. I would definitely recommend.

17 de abril de 2026
Avaliação não solicitada
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Resposta de GoldSell

Thank you so much, Zona what a wonderful review, and what a story!

We're really glad you decided to give us a go in the end, and that nearly £800 for those bits and pieces made it worthwhile. The bracelet run over by a car, the odd earrings kept in hope we love hearing about the items people send in! We're also really pleased our team were able to put your mind at ease when you had second thoughts.

You were absolutely right to trust your instincts, and we hope you enjoy those tripod ladders, We'd be happy to help again anytime.

Alex, GoldSell

Avaliado com 5 de um total de 5 estrelas

First timer experience

This was my first time selling gold and I was a little wary as to whether I would hear back after sending off the gold or if I'd get a genuine quote, but the whole process was really smooth and easy. The pre-paid bag arrived quickly and the instructions were clear. I got an email a few days later with the quote, which I accepted and was paid the money really quickly. The pay out rate was competitive and I would definately use GoldSell again.

16 de outubro de 2025
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Resposta de GoldSell

Thank you so much for taking the time to leave such a lovely review! We completely understand that sending off your gold for the first time can feel daunting, so we're really pleased the whole experience put your mind at ease. It's great to hear the prepaid bag arrived promptly, the process was clear, and that you were happy with both the quote and the speed of payment.

We look forward to welcoming you back whenever you're ready!

Alex, GoldSell

Avaliado com 5 de um total de 5 estrelas

Brilliant service

Brilliant service , envelope sent on the Wednesday and payment accepted on Thursday.
20 minutes later money in the bank.
Will recommend and use again.

1 de março de 2026
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Resposta de GoldSell

Thank you, Amanda Envelope in on Wednesday, payment in the bank by Thursday that's exactly the kind of turnaround we strive for!

We really appreciate your recommendation and look forward to helping you again in the future.

Alex, GoldSell

Avaliado com 5 de um total de 5 estrelas

Excellent communication

Excellent communication
Received payment promptly

18 de dezembro de 2025
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Resposta de GoldSell

Thank you, Marina!

Great communication and prompt payments are two things we always aim to deliver, so it's lovely to hear we hit the mark. We hope to work with you again in the future!

Alex, GoldSell

Avaliado com 5 de um total de 5 estrelas

The whole experience was really good…

The whole experience was really good and the service was efficient

1 de abril de 2026
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Resposta de GoldSell

Thank you, Hayley We're really glad the whole experience was a good one and that the service met your expectations.

We hope to hear from you again in the future

Alex, GoldSell

Avaliado com 5 de um total de 5 estrelas

The entire process was easy

The entire process was easy, not in any way complicated. The result was very satisfying.

15 de janeiro de 2026
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Resposta de GoldSell

Thank you, Diana, Easy, straightforward and satisfying that's exactly the experience we aim to provide for every customer.

We hope to work with you again in the future!

Alex, GoldSell

Avaliado com 5 de um total de 5 estrelas

Very happy very quick response

Very happy very quick response

11 de dezembro de 2025
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Resposta de GoldSell

Thank you, Michelle! We're really pleased you were happy with the service and that everything moved quickly for you.

We hope to hear from you again in the future

Alex, GoldSell

Avaliado com 5 de um total de 5 estrelas

Cash for broken jewellery

For the bits of broken jewellery that was cluttering up the drawers, I received a decent reward.

15 de abril de 2026
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Resposta de GoldSell

Thank you, Viv! It's amazing what those forgotten bits and pieces hiding in the drawer can be worth .

we're really pleased you were happy with the result. We hope to help you again in the future

Alex, GoldSell

Avaliado com 5 de um total de 5 estrelas

Very easy from start to finish and the…

Very easy from start to finish and the monies arrived in my bank within minutes of accepting GoldSell’s offer. I felt my gold was in safe and professional hands. I recommended you to a friend who was also very pleased with her experience of selling her gold through yourselves.

15 de abril de 2026
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Resposta de GoldSell

Thank you so much, Mrs Clark! We're delighted the whole process was smooth and that your payment arrived so quickly. It's wonderful to hear you felt your gold was in safe hands that means a great deal to us. And how lovely that your friend had a great experience too! Word of mouth recommendations like yours are the greatest compliment we can receive.

We hope to work with you both again in the future

Alex, GoldSell

Avaliado com 5 de um total de 5 estrelas

A very positive experience all round

Service was prompt, communication informative and regular. The valuation was a surprise and the money transferred within an hour of confirmation. I would recommend this company without reservation. Many thanks

7 de abril de 2026
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Resposta de GoldSell

Thank you so much, Linda! We're thrilled the whole experience was a positive one and that the valuation came as a pleasant surprise that's always lovely to hear!

Prompt communication and fast payments are something we take great pride in. Your recommendation means the world to us.

We hope to work with you again in the future

Alex, GoldSell

Avaliado com 5 de um total de 5 estrelas

Well that time came where some needed…

Well that time came where some needed cash arose and I didn't just want any cash I wanted a good offer.so I sent my gold off to goldsell with an idea of the value and goldsell far exceeded my expectations which I accepted and very soon after my cash was at my door such a fantastic way to sell gold ect thank you very much goldsell.

11 de dezembro de 2025
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Resposta de GoldSell

Thank you, John! We love hearing that we exceeded your expectations that's exactly what we aim for!

We're really pleased the whole process was straightforward and that your payment came through so quickly.

We hope to be there for you again whenever you need us!

Alex, GoldSell

Avaliado com 1 de um total de 5 estrelas

This company seems unprofessional they…

This company seems unprofessional they can’t rebotherd to use there phones so everything is delayed by emails and there prices are insulting spot price said £42 I sent 17g to them an they offered 377 when other companies give almost double there site says they match prices an pay the highest price and they refuse to match my quote from a better company don’t waste your time thy are not trustworthy and there greedy!

14 de abril de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Told me a price then dropped it by a…

(Told me a price then dropped it by a third thieves )

Customer Experience Following Review
Background
Following the recent review, I was contacted by Gold Sell Management. The review itself was prompted by a misunderstanding and misinterpretation, which were the root causes of the situation.
Resolution
I appreciate the efforts taken to address and resolve these issues. The professionalism demonstrated throughout this process has been commendable.
Customer Service Rating
In recognition of the excellent customer service I received, I have updated my rating to four stars. Thank you for your attention to this matter.

15 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

All smooth

All smooth, professional and quick! Thank you!

18 de março de 2026
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Resposta de GoldSell

Thank you Mary, Smooth, professional and quick that's everything we strive for.

We hope to work with you again in the future!

Alex, GoldSell

Avaliado com 5 de um total de 5 estrelas

So many to choose from but luckily i…

So many to choose from but luckily i chose the best. They were helpful from the start even before i sent them my gold they were true to their word they are honest professional and although i was a little nervous i should not have been, i soon realised i was in good hands. I had an amazing amount of money and paid out quickly, so pleased. Fantastic company 100% recommended

2 de março de 2026
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Resposta de GoldSell

Thank you so much, Hazel what a wonderful review.

We're really glad we could put your nerves at ease and that you felt in safe hands throughout. It's brilliant to hear you were delighted with both the offer and the speed of payment.

We work hard to be the best choice for our customers, so it means everything to hear that you think we are! Your 100% recommendation is truly appreciated.

Alex, GoldSell

Avaliado com 5 de um total de 5 estrelas

Excellent service!

Excellent work.

11 de fevereiro de 2026
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Resposta de GoldSell

Thank you Meldy, We really appreciate the kind words and are glad you had an excellent experience with us.

We hope to hear from you again in the future!

Alex, GoldSell

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