GolfNow UK Avaliações 

159
•
O TrustScore é 3.5 de um total de 5

3,6

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Quite practical for most of courses. The busy ones could be tricky (pay then wait for reimbursement). But I'd definitely do it again for up to medium price tees.

Avaliado com 1 de um total de 5 estrelas

Asked to enter details of golfing experience which I did for my thirteen year old Grandson through one of their promotions following which he would receive some golf balls. Never received them, email... Ver mais

Avaliado com 5 de um total de 5 estrelas

Really easy to understand and use. A friction-free experience. I would recommend to all, particularly if you are visiting an area you are less than familiar with.

Avaliado com 5 de um total de 5 estrelas

Golf now is the best golf app to book great casual golf at your pace and your tee times. As many golf clubs are so expensive ,golf now is a golfers life saver , playing on the best courses at unbelie... Ver mais

Detalhes da empresa

  1. Serviço técnico

Escrito pela empresa

Our goal is to keep golfers connected to the sport by offering: CONVENIENCE The GolfNow mobile app and site provide 24/7 access to tee times, as well as recommended courses near you and golf club details to help you prepare for your round. UNMATCHED SELECTION With over 1,700 golf clubs (and counting), we offer a wide range of golf courses throughout the UK and Ireland to suit golfers of every skill level. GREAT VALUE


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

159 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Não respondeu a avaliações negativas

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3,6

Todas as avaliações

(159)

38 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great website

Such an easy to use website showing great discounts on loads of courses nationwide, secure payment and telephone number or any questions or enquiries

21 de novembro de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

GolfNow is excellent as far as it goes

GolfNow is excellent as far as it goes. Unfortunately, many golf clubs are now more than happy to take bookings and green fees - including through GolfNow - without communicating shortfalls in product/service/experience prior to the golfer's arrival:
Closed practice greens, warm-up nets, holes and pro-shops, winter tees and greens, shortened holes. Buggy/Electric Trolley/Pull Trolley bans at the drop of a hat and on a whim.
Such types of reduced product (and more that I'm sure many itinerant golfers would add to my list) would necessitate discount or refund in any other customer facing industry.
The opportunity (and frankly obligation) to advertise such inferior product on GolfNow pages would be a great improvement.

2 de novembro de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Improvements

1. When booking on the system it does not clearly differentiate between 9 and 18 holes. There should be a default facility on every members settings to only show either 9 or 18 as selected. Playing from different tees to 9 greens does not constitute 18 holes. Alternatively state number of actual holes in the course information 9, 9/18 or 18.
2. There is no closed course eg due to bad weather or reduction in number of holes open, information mechanism.
3. Sort out distance information eg from my home to Silverdale GC you state 28 miles , whereas RAC route planner accurately states 42 miles
4. I like Golf Now, and regularly use Golf Now but have to constantly remember theses points . If you could just sort them out, that would be excellent

23 de novembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Really disappointed with the service…

Really disappointed with the service and unable to find any way to contact by phone email or the chat option which is said to be available from 9-5
My tee time was cancelled by the course I had booked into play due to wet weather. I have waited days for a refund but nothing has been actioned by way of direct refund or email to advise on refund of my fee. I have been onto the website and app but unable to find any option to contact golfnow to discuss the issue. I have googled how to contact support at golfnow but have got nowhere - I'm still down by my payment with what appears to be no method of discussing this and will be cancelling my account shortly.

22 de novembro de 2023
Avaliação não solicitada
logotipo da GolfNow UK

Resposta da GolfNow UK

Hi Andrew,

Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you've experienced by the golf course closure.

To better understand your concerns and to discuss your refund, please contact customerservice@golfnow.co.uk. They are committed to resolving any issues and ensuring your satisfaction.

Your feedback is valuable to us, and we appreciate the opportunity to make things right. We look forward to assisting you further and appreciate your patience.

Avaliado com 5 de um total de 5 estrelas

Very good at showcasing some very good…

Very good at showcasing some very good deals to play golf in my area. I’ve never had to use it yet, but the new cancellation feature is an awesome idea, it takes the stress and strain out of getting a refund, getting it back into your account, that type of thing, I always look at the availability of local courses and then put it to my playing buddies.

22 de novembro de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Golfpass bargain.

Played Edenmore for the first time in good few years. The course and the greens in particular have improved greatly since I was last there. It was a bit wet underfoot here and there but considering the weather we've had recently, it wasn't bad. Only 14 holes open but we played the 1st four holes again so that was ok. Great Pro shop too, I ended up buying a golf bag that I'd been eyeing up for £20 cheaper than the best online price!
I would just like to pass on a few words about Golfnow while I have the opportunity. I've used Golfnow for a few years, I've always had a good experience. I didn't renew my club membership this year as I was away from home a lot and finally signed up for the Golfpass. What a bargain!!! For £99 upfront, I received a £40 voucher for Taylormade online ( granted their prices are more expensive than other outlets but hey...still a no brainer?) I've received and used my £25 tee time credit every month....big advantage is you have 2 months to use it, slight downside is you can only use your credit against "Hot Deals" and only against only 1 green fee.
Overall I'm very pleased....the app has been easy to use.....no issues at all. I even received an immediate refund when a booked course was closed due to bad weather....I expected an awkward process due to a few poor online reviews but the refund was absolutely painless and very quick.
Golfpass doesn't replace club membership but it certainly provides discounted access to other courses. Ill be keeping my subscription even when I go back to my club.

21 de novembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Payment method not authorised

I've used Golfnow for a couple of years with no issues (so 5 stars !) but recently when trying to book I get the message 'One or more of the provided payment methods were not authorised'. My card details are correct and sometimes if I keep trying it eventually gets accepted, but sometimes I have to give up and ask a friend to book instead. Reported the issue to Golfnow but they don't seem interested.

20 de novembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Said 18, but was only a 9 hole course

I saw an 18 hole course that I hadnt played before & paid for 2 people.
When I got to the course they told me it had been reduced to a 9 hole course months beforehand & GolfNow had been informed - although they still show it as 18holes!
I was angry because I had travelled over 25 miles to get there

3 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Geat Service …

Used the service via the app for a few years now. Can't falt it. A couple of times I have had tee times cancelled due to the weather, I recieved my money back without any drama. Would highly recommend this company.

21 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great value rounds of golf on my local courses.

No problems booking the rounds on a number of local courses here in North Wales. Play once every two weeks so usually only pay for one round a month using the special deals, admittedly at the time provided. But that is not a problem if you are retired and flexible. Mid day starts mainly given priority in special deals. Will certainly join up again next year.

21 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Cheap tee times

I have just renewed my Golf Pass annual subscription for the 3rd time. I find it very good value for money and the monthly vouchers are a bonus if you are able to play at the designated times. As a retired golfer I am happy for any discounts and have recommended Golf Now to several of my friends.

21 de novembro de 2023
Avaliação não solicitada

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