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LoadUp Junk Removal Avaliações 1.508

O TrustScore é 4 de um total de 5

4,2

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Outstanding customer care. Kept me informed every step of the way. An extraordinarily worry-free process. I needed my electric motorized wheelchair removed from a friend's driveway (where it dec... Ver mais

Avaliado com 1 de um total de 5 estrelas

This business merely exists to scam naive folks looking to have their junk removes. Charging a 20% cancellation fee when all of their scheduling is done through their automated system is a scam. Charg... Ver mais

Avaliado com 4 de um total de 5 estrelas

Very courteous, professional easy to work with. The only hic-up was having to reschedule 2 times. Just need to have a better network for all your city’s you offer service in. That being said the coupl... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had a bed and couch that needed to be hauled away and LoadUp was the least expensive by far. They were able to come even earlier than we thought which worked out wonderful for us. Communication b... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de gestão de resíduos

Escrito pela empresa

LoadUp is a nationwide full-service junk removal and hauling company specializing in guaranteed upfront pricing online and dedicated customer support. Call 844-239-7711 or book online today.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Do NOT use Load up!

Do NOT use Load up!! I scheduled junk removal 1-month in advance in Wisconsin and no one showed up to remove my items! I received a text 4 hours after the scheduled arrival time saying no crew was available. I rescheduled for 2 days later. Again, no one showed! I cancelled my order after their failures to complete the service and was refunded 50% of my entire service fee!! Buyer beware!! They guys are horrible and a scam!!!

11 de abril de 2026
Avaliação não solicitada
logotipo da LoadUp Junk Removal

Resposta de LoadUp Junk Removal

Hi Eric,
Thank you for bringing this to our attention. We sincerely apologize for the experience you had with us. While we strive to provide timely and reliable service, there are rare occasions where delays occur that are beyond our control despite our best efforts. We will be reaching out to you directly to resolve this issue and make things right. We truly value your satisfaction and appreciate you choosing LoadUp.

Avaliado com 5 de um total de 5 estrelas

Had a great experience with LoadUp Junk…

Had a great experience with LoadUp Junk Removal. The guys were friendly and easy to work with. They had a large trampoline disassembled and loaded in their truck in no time! I would definitely use them again in the future.

13 de abril de 2026
logotipo da LoadUp Junk Removal

Resposta de LoadUp Junk Removal

Thank you for the kind review, O’Neill! We’re thrilled to hear you had a great experience with the team. Your support is truly appreciated.
We look forward to assisting you again in the future. Thank you so much for choosing LoadUp!

Avaliado com 5 de um total de 5 estrelas

Great service! Highly recommend

Great service. Great communication and super quick. They came out next day. 10/10 recommend

6 de abril de 2026
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Resposta de LoadUp Junk Removal

Thank you for the awesome review, Ally! We are glad to hear you had a great experience with the team. We truly appreciate your support. Thank you for choosing LoadUp!

Avaliado com 1 de um total de 5 estrelas

No notice that they could not arrive on the day they committed

LoadUp committed to arrive between 8a and noon on our arranged day. At 11:30 a.m., I called to ask if they were still coming because I'd heard nothing. No. They couldn't get a driver in the scheduled window ... and no one told me. I stayed home from work for this pickup! I cancelled an important meeting as a result. I asked for a discount: they could give me $15 off. Wow.

Rescheduling is understandable. No communication (I had to call them!) is not. This is poor customer service.

14 de abril de 2026
Avaliação não solicitada
logotipo da LoadUp Junk Removal

Resposta de LoadUp Junk Removal

Hi Stephanie,
Thank you for bringing this to our attention. We sincerely apologize for your experience with the team. While we strive to provide timely and reliable services, there are rare occasions when delays occur that are beyond our control despite our best efforts. We understand your time is valuable, and we regret that this delay impacted your experience. If there is anything we can do to assist you further or help make this a better experience, please reach out to us at support@goloadup.com. We appreciate you contacting LoadUp.

Avaliado com 5 de um total de 5 estrelas

Courteous, super nice and very efficient ...

They came the next day to pick up my Furniture and were super nice, courteous and very efficient. They had everything out in no time at a very reasonable price. The whole process was a great experience and I can only highly recommend them to everyone! I will definitely use them again for my future needs. Thank you so much!! *****

14 de abril de 2026
Avaliação não solicitada
logotipo da LoadUp Junk Removal

Resposta de LoadUp Junk Removal

Thank you for the kind review, Ute! We’re thrilled to hear you had a great experience with the team. Your support is truly appreciated. We look forward to assisting you again in the future. Thank you so much for choosing LoadUp!

Avaliado com 5 de um total de 5 estrelas

I made a last-minute request for help…

I made a last-minute request for help with a kitchen project. YOu were very accommodating and scheduled me quickly, communicating the whole time. Driver Elias was so helpful in this unusual request, and we finished quickly! I hated to pay so much for a small job, but I understand the challenges of mountain living, and will use goloadup again!

13 de abril de 2026
logotipo da LoadUp Junk Removal

Resposta de LoadUp Junk Removal

Thank you for the kind review, Linda! We’re thrilled to hear you had a great experience with the team. Your support is truly appreciated. We look forward to assisting you again in the future. Thank you so much for choosing LoadUp!

Avaliado com 5 de um total de 5 estrelas

Loaders were great

Loaders were great! Communicated early and kept me informed of what to expect. They were in and out in no time. So grateful to have that couch and mattress gone!

13 de abril de 2026
logotipo da LoadUp Junk Removal

Resposta de LoadUp Junk Removal

Thank you for the awesome review! We are glad to hear you had a great experience with the team. We truly appreciate your support. Thank you for choosing LoadUp!

Avaliado com 5 de um total de 5 estrelas

It was easy and everything went like…

It was easy and everything went like clockwork. The guys were professional and friendly

6 de abril de 2026
logotipo da LoadUp Junk Removal

Resposta de LoadUp Junk Removal

Thank you for the awesome review, Christopher! We are glad to hear you had a great experience with the team. We truly appreciate your support. Thank you for choosing LoadUp!

Avaliado com 5 de um total de 5 estrelas

The person who picked up my stuff was…

The person who picked up my stuff was nice and wouldn't let me touch a thing to help. I was a little surprised that he was in his personal pickup truck and not a branded box truck. He was done and gone in just minutes. I would definitely use this business again if I need something hauled away. Thanks!

13 de abril de 2026
logotipo da LoadUp Junk Removal

Resposta de LoadUp Junk Removal

Thank you for the kind review, Michael! We’re thrilled to hear you had a great experience with the team. Your support is truly appreciated. We look forward to assisting you again in the future. Thank you so much for choosing LoadUp!

Avaliado com 5 de um total de 5 estrelas

Great service at a great price!

We had a bed and couch that needed to be hauled away and LoadUp was the least expensive by far. They were able to come even earlier than we thought which worked out wonderful for us. Communication between us and the company was fantastic. Smooth experience and a huge help to us. Great company to work with and would highly recommend!

13 de abril de 2026
logotipo da LoadUp Junk Removal

Resposta de LoadUp Junk Removal

Thank you for the awesome review, Sheli! We are glad to hear you had a great experience with the team. We truly appreciate your support. Thank you for choosing LoadUp!

Avaliado com 5 de um total de 5 estrelas

I text the company we talked about how…

I text the company we talked about how everything was going to work out. I gave them the amount of removal that I needed they gave me a date and a price I paid for it they were there very promptly very courteous and very efficient. They were in done and gone very quickly. Would recommend this company

13 de abril de 2026
logotipo da LoadUp Junk Removal

Resposta de LoadUp Junk Removal

Thank you for the awesome review, Tamra! We are glad to hear you had a great experience with the team. We truly appreciate your support. Thank you for choosing LoadUp!

Avaliado com 5 de um total de 5 estrelas

The service was easy to set up

The service was easy to set up! The driver who came out was polite, efficient in loading our washer and dryer. He made it really simple! Well Done, Sir! Thanks!

6 de abril de 2026
logotipo da LoadUp Junk Removal

Resposta de LoadUp Junk Removal

Thank you for the awesome review, Chad! We are glad to hear you had a great experience with the team. We truly appreciate your support. Thank you for choosing LoadUp!

Avaliado com 5 de um total de 5 estrelas

They were fast and efficient

They were fast and efficient, came on time and finished everything quickly. I will use their services again!

6 de abril de 2026
logotipo da LoadUp Junk Removal

Resposta de LoadUp Junk Removal

Thank you for the kind review, Jamirah! We’re thrilled to hear you had a great experience with the team. Your support is truly appreciated. We look forward to assisting you again in the future. Thank you so much for choosing LoadUp!

Avaliado com 4 de um total de 5 estrelas

Very courteous

Very courteous, professional easy to work with. The only hic-up was having to reschedule 2 times. Just need to have a better network for all your city’s you offer service in. That being said the couple that came to pick up our things were soooo sweet! Worked quickly & professionally & I enjoyed our interaction. I would definitely use them again.

6 de abril de 2026
logotipo da LoadUp Junk Removal

Resposta de LoadUp Junk Removal

Thank you for the kind review, Deborah! We’re thrilled to hear you had a great experience with the team. Your support is truly appreciated. We look forward to assisting you again in the future. Thank you so much for choosing LoadUp!

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