I purchased the 40L travel pack a decade ago and haven't checked a bag on any of the fifty-ish flights (up to a month/half-dozen locations at a time) I've taken since. I was overseas last month and th... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The quality of the backpack is incredible, it feels premium, made with very good materials. My best parchase of the year so far!
Rapid delivery was welome. The bag itself is solid with useful compartments. The concealed bottle holder is a little tight on most bottles and a zip top on it would prevent any bottle falling out; I'... Ver mais
This is a very high-quality product. It has plenty of storage space, and the 30L TRAVEL DUFFEL is the perfect size for a trip lasting several days. The bag’s design is very well thought out. I have ev... Ver mais
Detalhes da empresa
Escrito pela empresa
The most functional gear you'll ever buy. The Gomatic range includes Travel Backpacks, Compression packing cubes, Camera backpacks for professionals and more.
Informações de contato
32 Hill Top, , NW116EE, London, Reino Unido
- info@gomatic.co.uk
- gomatic.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very happy with it
Easy to order from the website & tracking number is provided.
The wallet is ideal for the average minimalist - just wish they came in more colours/designs.
The Peter McKinnon Luma 18L camera backpack
The Peter McKinnon Luma 18L didn’t disappoint and was as described, it came well packaged & delivered swiftly.
Will definitely use again & can highly recommend.
Well thought through product
I got Gomatic travel pack, based mostly on Chris Wiliamsons recommendations. As he described the back pack is a well thought through product. It's actually purpose built, spacious and stylish. Also, comfortable to carry.
Great delivery and service
Great delivery and service, awesome bag.
Expensive, however purchased via a Gomatic sale online. A well made rucksack with lots of storage.
I was forced to buy the McKinnon Accessory…
Had to buy the McKinnon Accessory Straps (Set of 2) because they just don’t send it with the £300 Mckinnon camera backpack. They force you to pay extra £12. Prob cost them less than £3 to make it. So why not provide it with the backpack? Or at least one strap? Unbelievable! What a greedy company! Also bought a medium backpack Rain Cover. They’ve sent a very dirty and already opened package. The rain cover was all dirty as if someone had already used. Product is awful comes with a small bag all stitched together. Charged you almost £15 for something that costs £2 max. Very difficul to open and put the cover back. I was so mad that the product went straight to the bin, just didn’t bother returning it. Extra hassle for nothing. That was the order from their website. I also ordered a Gomatic filter case through another vendor and the zippers don’t work properly. So what to say…they’ve just lost a client.
The toilet bag is just what I was…
The toilet bag is just what I was looking for as I do a lot of traveling. The only this for given this 3 stars is that we in the UK cant get the Carry-on Classic or any of the Apparel produces. When will this be available in the UK?
I didn't receive my backpack no contact…
I didn't receive my backpack no contact with customer service

Resposta da gomatic.co.uk
20 litre travel pack
Bought a 20 litre travel pack as a surprise present for my husband. He really likes it. Superb quality and design. Excellent customer service. Thoroughly recommend.
Avoid Gomatic products!!,Bad customer service
Disappointed with Gomatic about Lifetime guarantee. I received a gift and made an registration on their website. The inside pocket of the backpack broke. Since 19.09, they have not been able to replace it. I asked stupid questions such as. Can you tell me where I live and where my receipt is? Is my complaint form filled out with all of this information? I am extremely disappointed and will avoid them in the future! Although it claims to be a lifetime guarantee, it's not!
Terrible support
Terrible support, never on live chat, and generally unhelpful. Buy an AER product, much cheaper, better quality and a lot more helpful.
Does this site even have customer…
Does this site even have customer service? No response on emails - chose express shipping but nothing has been shipped after 3 days. Asked for a refund, no response. Avoid at all cost please
The worst customer service I have ever…
The worst customer service I have ever dealt with. Ordered a bag 10 days ago, it still hasn’t been shipped. Have sent them over 10 emails now. I got first response yesterday, regarding A DIFFERENT ORDER ALL TOGETHER.
There is no contact number, only one email address, that seems to have maybe one person looking at it.
Awful awful service.
2 bags in and only 80% satisfied.
After purchasing the PM travel bag I was stoked when they released the every day bag. The bag came and I noticed the zips they advertised were not on the inside of the bag and I was offered a replacement bag, kind of annoying or petty I thought but they prided themselves on these cool zips.
So the 2nd bag came yesterday and the button for "the loft" was not attached, it looks crushed and won't do up. Emailed GOMATIC again and they offered me a 10% refund as they have no replacement parts and was not offered a replacement bag. For a £370 bag I really dont expect anything to be wrong twice.
Customer Service was quick at sorting it out, the build quality is good but how did I get 2 faulty bags in a row.
Overall the bag is great and I can't knock the rest of it. Just wish there was better quality control and I know thats hard to do when things are made in other countries and you can't check everyone of them. I guess it's just my luck.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







