Sammy Bachillar my arch support specialist helped me so much in investing for my feet and over all health. She took her time and was very patient with us. She was very thorough and made sure we unders... Ver mais
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Sammy was extremely knowledgeable and thorough in her demonstrations. She was patient with my questions and had excellent responses. She was personable, listening carefully and giving me her full atte... Ver mais
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Brie was extremely kind, personable, and helpful throughout my experience at the store. She brought out multiple options, did not pressure, and allowed me space and time to assess the fit and feeling.... Ver mais
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Great customer Service from Sammy!!! She helped my husband from beginning to end!!! Have come back 3 times since for a few extra pieces and Velcro but no regrets! Thank you Sammy for all your help! Yo... Ver mais
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Detalhes da empresa
- Serviço de Prótese
- também em
- Loja de Calçados
Escrito pela empresa
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Good Feet Customer Satisfaction Policy
90-day Customer Satisfaction Policy
Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise
Informações de contato
300 E Colorado Blvd, Suite 118, 91101, Pasadena, CA, Estados Unidos
- 6263435767
4,2
Muito Bom
12 avaliações
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Excellent product knowledge
Excellent product knowledge, kind and thoughtful service. Detailed explanation of use of product and positive attitude.
1 de agosto de 2026
Avaliação não solicitada
Resposta da The Good Feet Store - Pasadena
Hello Monique! Seeing your 5-star review makes us all smile. It's our goal to provide a great experience, and we're happy to know we hit the mark for you. Your trust and feedback mean the world to us. Thank you for choosing The Good Feet Store!
Sammy Bachillar the best Arch Support Specialist in town😊
Sammy Bachillar my arch support specialist helped me so much in investing for my feet and over all health. She took her time and was very patient with us. She was very thorough and made sure we understood everything from top to bottom. We felt like we’re family and not just a customer. Thank you very much.
24 de julho de 2026
Avaliação não solicitada
Resposta da The Good Feet Store - Pasadena
Hello Jettesky, we’re so appreciative of your kind words for Sammy. Hearing how he made your visit memorable really brightens our day. Your recognition is truly valued. Thanks for picking The Good Feet Store!
Sammy was super helpful
Sammy was super helpful, informational and sweet!
24 de julho de 2026
Avaliação não solicitada
Resposta da The Good Feet Store - Pasadena
Hello Heather, we are so grateful you took the time to recognize Sammy! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do.
Good Feet Arch Support Specialists like Sammy are what make the difference between a product and a real solution. Thank you for sharing your experience!
Very knowledgeable
Very knowledgeable, friendly and easy to deal with. Not pushy at all.
23 de julho de 2026
Avaliação não solicitada
Resposta da The Good Feet Store - Pasadena
Hi Marc, this made our team’s day; thank you. Every fitting matters to us, and we’re really glad this one landed right. Come back anytime.
Sammy Take a the time to explain and…
Sammy Take a the time to explain and hear questions. Great customer service and patience to understand concerns that we may have.
12 de julho de 2026
Avaliação não solicitada
Resposta da The Good Feet Store - Pasadena
Hello Rocio, thank you for taking the time to recognize Sammy. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Sammy sees this.
Brie was extremely kind
Brie was extremely kind, personable, and helpful throughout my experience at the store. She brought out multiple options, did not pressure, and allowed me space and time to assess the fit and feeling.
11 de julho de 2026
Avaliação não solicitada
Resposta da The Good Feet Store - Pasadena
Hello Chelsea, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Brie reflect exactly the type of care we strive to provide.
Great customer Service from Sammy!!
Great customer Service from Sammy!!! She helped my husband from beginning to end!!! Have come back 3 times since for a few extra pieces and Velcro but no regrets! Thank you Sammy for all your help! You deserve a raise!
8 de maio de 2026
Avaliação não solicitada
Resposta da The Good Feet Store - Pasadena
Hello GB, thank you for taking the time to recognize Sammy. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Sammy sees this.
Excellent Product & Service
Sammy was extremely knowledgeable and thorough in her demonstrations. She was patient with my questions and had excellent responses. She was personable, listening carefully and giving me her full attention. The efficacy and value of the product was proven during our time together.
10 de julho de 2026
Avaliação não solicitada
Resposta da The Good Feet Store - Pasadena
Hello Debbie, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Sammy reflect exactly the type of care we strive to provide.
Sammy was awesome!
Sammy was very professional, patient and kind. I would highly recommend her!
5 de julho de 2026
Avaliação não solicitada
Resposta da The Good Feet Store - Pasadena
Hello Teri, we are so grateful you took the time to recognize Sammy! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Sammy are what make the difference between a product and a real solution. Thank you for sharing your experience!
Must ask for Sammy
Sammy was very knowledgeable and taught me a lot. She is very patient and answered all the questions I have. I highly recommend her to anyone.
4 de julho de 2026
Avaliação não solicitada
Resposta da The Good Feet Store - Pasadena
Hello there, thank you for taking the time to recognize Sammy. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Sammy sees this.
Sammy was so helpful and thoughtful and…
Sammy was so helpful and thoughtful and patient with me!
3 de julho de 2026
Avaliação não solicitada
Resposta da The Good Feet Store - Pasadena
Hello Nancy, we are so grateful you took the time to recognize Sammy! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Sammy are what make the difference between a product and a real solution. Thank you for sharing your experience!
Unfortunately, I feel this was a very expensive lesson, and I would not make the same purchase again
Two years ago, I spent nearly $1,300 ($1,289.88 including tax) after being told that their arch support system was highly personalized and specifically designed for my feet. During the appointment, the salesperson was very friendly and spent a considerable amount of time measuring my feet and explaining how these products would improve my condition.
Based on that presentation, I purchased:
Classic Arch Support – $449.99
Deluxe Leather Support – $489.99
Two Super Athletic Antimicrobial Inserts – $49.98
Two Arch Activators – $39.98
Lock Laces – $9.99
Brooks Adrenaline GTS 23 shoes – $130.00
After wearing these products for two years, I can honestly say they did not provide the benefits I was led to expect.
Looking back, I feel the fitting process gave the impression that the supports were custom-made or uniquely tailored to my feet. However, I later realized these appear to be standard, mass-produced arch supports rather than truly customized medical devices. Similar over-the-counter arch supports are available online for a fraction of the price.
I want to be clear that my complaint is not about the salesperson. She was courteous, patient, and professional throughout the appointment. My disappointment is with the company's marketing and pricing. I feel I paid a premium for products that did not deliver results that justified the cost.
If you're considering purchasing from The Good Feet Store, I encourage you to research all of your options first, including much less expensive over-the-counter arch supports. I wish I had done more comparison shopping before spending nearly $1,300.
25 de abril de 2026
Avaliação não solicitada
Resposta da The Good Feet Store - Pasadena
Hi Roxy, thank you for sharing your feedback. We're sorry to hear your experience didn't meet your expectations. At The Good Feet Store, we're committed to providing excellent service and support. We'd appreciate the opportunity to learn more. Please feel free to contact me at skessler@goodfeet.com. Your satisfaction is important to us.
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