Goods Emporium LTD Avaliações 77

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ordered corner sofa and table from this company as seemed a really good price. Got confirmation email and call the next day to arrange a day for delivery - didn’t get any email confirming delivery whi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent Company to deal with, would give more stars if possible so 5* plus from me. Order (Garden Furniture), delivered on promised date, & within DPD Courier's allocated time slot. On assembly of f... Ver mais

Avaliado com 4 de um total de 5 estrelas

Delivery was quick, item was as described and I managed to put together with not too much difficulty. Pleased with purchase on whole. Though I did contact to query the picture on the assembly instruc... Ver mais

Avaliado com 5 de um total de 5 estrelas

We ordered the 4 seat rattan patio set with parasol. Unfortunately few weeks later the tempered glass was shattered by very strong high winds. I contacted Goods Emporium and they responded by next day... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Móveis
  2. Loja de Móveis de Jardim

Escrito pela empresa

At Goods Emporium, we are more than just a business; we are a family with a shared passion for providing high-quality home and garden products. Our journey began with a simple vision: to curate a collection that brings comfort, style, and functionality to your indoor and outdoor living spaces. As a family-run enterprise, we infuse our heart and soul into everything we do, ensuring that each product we offer is a testament to our commitment and love for what we do. We take pride in staying ahead of the curve and are always introducing new and exciting models to elevate your spaces.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

77 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 5 de um total de 5 estrelas

Would recommend this company

Ordered corner sofa and table from this company as seemed a really good price. Got confirmation email and call the next day to arrange a day for delivery - didn’t get any email confirming delivery which concerned me a little, but I messaged the WhatsApp number and got a quick reply confirming when it would arrive. Item super easy to put together and it looks amazing. Would absolutely recommend this company based on our experience so far!

5 de junho de 2026
Avaliação não solicitada
logotipo da Goods Emporium LTD

Resposta da Goods Emporium LTD

Thank you so much for your wonderful review and recommendation.

We are delighted to hear that you are pleased with your new rattan garden furniture set, and that you found the assembly straightforward. We also appreciate your feedback regarding the delivery confirmation email and are pleased our WhatsApp team was able to reassure you quickly.

We hope you enjoy your new garden furniture, and thank you for choosing Goods Emporium.

Kind Regards
Goods Emporium

Avaliado com 5 de um total de 5 estrelas

Brilliant website

Never heard of the website before and they sold the playpen I wanted. Fast delivery great product would recommend!

18 de maio de 2026
logotipo da Goods Emporium LTD

Resposta da Goods Emporium LTD

Thank you for your lovely review and recommendation.

We are delighted that you found the playpen you were looking for and were pleased with both the fast delivery and the quality of the product.

We hope to welcome you back again in the future.

Kind Regards
Goods Emporium

Avaliado com 5 de um total de 5 estrelas

Great communication and support

Great communication and support for a replacement table top which arrived perfectly

6 de maio de 2026
logotipo da Goods Emporium LTD

Resposta da Goods Emporium LTD

Thank you for your kind review.

We are very pleased to hear that our team was able to assist you promptly and that the replacement table top arrived safely and in perfect condition.

We truly appreciate your feedback and hope you continue to enjoy your furniture.

Kind Regards
Goods Emporium

Avaliado com 5 de um total de 5 estrelas

I’m usually very sceptical buying high…

I’m usually very sceptical buying high cost items from websites I don’t usually use. HOWEVER this company is FANTASTIC, goods are perfect , just what I wanted. Delivery on point , communication was spot on. Have recommended to friends and family. Thank you GD , in love with my garden furniture!

19 de agosto de 2025
Avaliação não solicitada
logotipo da Goods Emporium LTD

Resposta da Goods Emporium LTD

Thank you so much for your kind words and for putting your trust in us – especially when making a high-value purchase. We’re delighted to hear that you love your garden furniture and that our service met your expectations from start to finish. Your recommendation to friends and family means the world to us.

We hope you enjoy many wonderful moments in your garden, and we’re always here if you need us again.

Best wishes,
Goods Emporium

Avaliado com 5 de um total de 5 estrelas

Excellent service

We ordered the 4 seat rattan patio set with parasol. Unfortunately few weeks later the tempered glass was shattered by very strong high winds. I contacted Goods Emporium and they responded by next day and created a custom order for me to replace just the glass. It arrived in perfect order within 5 days in time for our garden event. Thanks for your excellent customer service!

8 de agosto de 2025
logotipo da Goods Emporium LTD

Resposta da Goods Emporium LTD

Thank you for taking the time to share your experience. We’re so pleased to hear that you’re happy with your patio set and that our team could help quickly with the replacement glass in time for your garden event. Providing responsive and reliable customer service is very important to us, and it’s wonderful to know we met your expectations.

We hope you enjoy many more great moments with your rattan set, and we’re always here should you need us again.

Best regards,
Goods Emporium

Avaliado com 5 de um total de 5 estrelas

Great company

Great company, I did not know this company but rest assured a honest and good products, buy in confidence, had a small issue with shipping and spoke to a very pleasant gentleman who was very helpful and resolved it with no fuss. Loved my item, better than expected 5 star. Deserve to do well.

10 de julho de 2025
Avaliado com 1 de um total de 5 estrelas

Impossible to contact you you dont…

Impossible to contact you you dont answer phone or emails will not use you again D Duncan0

14 de julho de 2025
logotipo da Goods Emporium LTD

Resposta da Goods Emporium LTD

We’re sorry to hear you had difficulty reaching us — it looks like our email responses were unfortunately being filtered into your junk folder. We’ve since been in touch directly and are pleased we could get everything resolved for you. If you have any further queries, please don’t hesitate to reach out — we’re always here to assist.

Avaliado com 5 de um total de 5 estrelas

Lovely Furniture Set and Great Company

This is a really great little set. It's so comfortable and very sturdy.

Great to sit outside in the garden. The table has 2 heights which is so practical.

One set of cushions was not quite as water resistant as the others (yes I accidentally left the set uncovered as I was out when it rained) but I contacted the seller and they were perfect. Provided replacement cushions and a "care for" reminder guide. They could not have been more helpful. Replacements were here in a couple of days.

I would definitely 100% recommend this company and would buy from them again.

16 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service & product

Ordered a rattan furniture set with fire pit table. Excellent next day delivery.
Query over number of boxes I had delivered but they were so fast to reply and help me. Now assembled I absolutely love this garden furniture. Really good quality. Table larger than I expected and the cushions are really firm and don’t feel like they’ll flatten like some cheaper companies. All round very happy

11 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The description of garden set was…

The description of garden set was correct of good quality quick delivery easy to get in touch with piece of glass wind guard of the fire pit table got smashed in transit emailed company replaced it straight away and come fast made up with my new set

28 de maio de 2025
Avaliado com 5 de um total de 5 estrelas

The customer service was fantastic and…

The customer service was fantastic and was very helpful when I had shipping difficulties.
Would be happy to purchase from you again. Our purchase looked just as it did online and matched in well with our existing furniture.

7 de maio de 2025
Avaliado com 4 de um total de 5 estrelas

Delivery was quick, seems good so far

Delivery was quick, item was as described and I managed to put together with not too much difficulty. Pleased with purchase on whole. Though I did contact to query the picture on the assembly instructions as that showed a cover for the fire pit itself wind cover and not just the stones. To be honest I’d have liked this idea more than just for the stones and also a cover made of glass to match the table.
The lid/cover was a disappointment and lightweight. Plus the lid/cover for the fire pit with the stones doesn’t actually sit flat unless I remove half the stones, which is fine but also why I think a cover to sit on the wind cover would be much much better.

8 de abril de 2025

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