Gorilla Tax Rebates Avaliações 

437
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Wow, couldn't beleive how helpful the guys at Gorilla are. Got myself a nice little rebate which has allowed me pay off some debt and also book myself a cheeky holiday next month, absolutely fantasic!... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant service from Gorilla Tax Rebate. Nick was amazing from start to finish – super helpful, explained everything clearly and made the whole process so easy. I didn’t have to stress ab... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Hi Just thought i would congratulate Harry from Gorilla Tax Rebates for a smooth transaction in getting me Monies through a cash return and a adjusted Tax code. I was sceptical about handing over... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Really impressed by the whole process from start to finish. Clear communication throughout with speedy responses to any questions. Thanks to Nick P, who was my main contact - made everything very stra... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Consultor fiscal
  2. também em
  3. Conselheiro fiscal
  4. Contador
  5. Declaração de impostos
  6. Instituição Financeira
  7. Serviço de declaração de impostos

Escrito pela empresa

At Gorilla Tax Rebates, we provide an efficient and high-quality tax rebate service with low fees for PAYE and CIS workers. Our goal is to simplify the process of claiming tax refunds and provide a smooth pay-out process. We'll assign you a dedicated account manager so you can rest assured you'll receive a prompt response to any queries relating to your claim. Use the free calculator on our website to receive an estimate of what you could receive on your tax refund claim. Then, contact us to start your claim.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

437 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(437)

92 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Charlie was brilliant from start to…

Charlie was brilliant from start to finish. Kept me updating on my tax rebate and it was a speedy service. Would highly recommend.

27 de março de 2026
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Resposta da Gorilla Tax Rebates

Thankyou for your review, Charlie is pleased with your words. We are glad that the service was speedy and that you received frequent updates. We hope to work with you again in the upcoming new tax year!

Avaliado com 5 de um total de 5 estrelas

Gorilla Tax Rebates

Great service, explained all very clearly with full instructions of the process. Harry was polite and made the process seamless. Very little effort for the reward thanks 🤩

23 de fevereiro de 2026
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Resposta da Gorilla Tax Rebates

We are delighted to hear that working with Harry was a seamless process, and we will pass on your kind words. We hope to work with you again in the upcoming tax year.

Avaliado com 5 de um total de 5 estrelas

Was told what I needed to get and it…

Was told what I needed to get and it was sorted within a reasonable amount of time. Very pleased. Thank you, Nick Parish!

20 de março de 2026
logotipo da Gorilla Tax Rebates

Resposta da Gorilla Tax Rebates

Hi Ben, thank you for taking the time to write such kind words. Nick is delighted about your kind words, and hopes to work with you again in the future.

Avaliado com 5 de um total de 5 estrelas

From the first call Charlie was…

From the first call Charlie was extremely professional dealing with everything in a very easy and pleasant way. 100% recommend. Thank you

18 de março de 2026
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Resposta da Gorilla Tax Rebates

Hi, thank you for sharing your experience! We’re thrilled to hear that Charlie was able to make the process easy, professional, and pleasant. We’ll be sure to pass on your kind words to him, he’ll really appreciate it. Thanks again for choosing us!

Avaliado com 5 de um total de 5 estrelas

Smooth Process

Charles Chapman was brilliant throughout the full process. Explained very clear what was needed from me and how it works. From initial conversation to receiving my money was only a few weeks which was brilliant. Defiantly be using yearly and recommend to anyone

18 de março de 2026
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Resposta da Gorilla Tax Rebates

Charles is so delighted with your kind words Ian. We are glad that the process was explained clearly, and that you received your money within a few weeks. We hope to work with you every year going forward!

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service. Would 100% recommend. Josh has been amazing with advice

18 de março de 2026
Avaliação não solicitada
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Resposta da Gorilla Tax Rebates

Good morning Joanne. Thank you for your kind words, Josh is delighted. We hope to work with you again.

Avaliado com 5 de um total de 5 estrelas

Josh Edwards

I have dealt with Josh Edwards for a few years now and have had no problem at all. Josh made the whole process very simple and understandable, takes the time to explain everything and also keeps you up to date throughout the process.

18 de março de 2026
Avaliação não solicitada
logotipo da Gorilla Tax Rebates

Resposta da Gorilla Tax Rebates

Thank you for your lovey review Neil. Josh really appreciates your kind words, and we are glad to hear that he makes the whole process very simple and understandable every year. We hope to work with you again in the upcoming tax years.

Avaliado com 5 de um total de 5 estrelas

Used Gorilla tax a few years running…

Used Gorilla tax a few years running now, I was unaware that as a regional sales account manager there are rebates and claims I could make until they got in touch. I deal with Josh who is always quick to respond and makes the process very easy ⭐️⭐️⭐️⭐️⭐️
Suits me and saves the hassle of doing it all myself

17 de março de 2026
Avaliação não solicitada
logotipo da Gorilla Tax Rebates

Resposta da Gorilla Tax Rebates

Thank you for your kind words. Many people are unaware that they can claim some form of rebate back- which is why we aim to help as many people as possible. We are glad Josh was always quick to respond and made the process easy- especially because it was well suited for you. We hope to work with you again.

Avaliado com 5 de um total de 5 estrelas

Josh Edwards

Josh Edwards has been helping me with my tax rebate the last 2 years and it couldn’t have been smoother, takes the time to talk you through everything while it’s happening so there’s no stress, couldn’t recommend him enough, a great representative for the company

16 de março de 2026
Avaliação não solicitada
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Resposta da Gorilla Tax Rebates

Thank you for you kind words Jake. We will pass this message to Josh- who will be delighted. We also thank you again for choosing us! We hope to work with you again.

Avaliado com 3 de um total de 5 estrelas

Service deteriorated

Used these for a couple of years now. The guy I used to deal with was very responsive. However now dealing with a guy called Josh who can’t seem to be bothered to reply to emails. Service has definitely gone down hill

16 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I had the pleasure of dealing with Nick…

I had the pleasure of dealing with Nick parish and he was very helpful and sorted my queries quickly and promptly and he acquired my rebate when I didn't even know I could get one so I'm very happy with the service I received

13 de março de 2026
Avaliação não solicitada
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Resposta da Gorilla Tax Rebates

Hi Jordan, Thanks so much for your review. We are ecstatic to hear that Nick was helpful and that he sorted your queries quickly. Thank you again for your kind words.

Avaliado com 5 de um total de 5 estrelas

Ask for Charlie!! highly recommend gorilla tax rebates

Great bunch a guys .
I dealt with Charlie and he was fantastic..smooth process from start to finish and went the extra mile for me getting stuff done in 24 hours to not miss the year cut off.
Highly recommend using these guys and in particular Charles Chapman and yes thats his real name 😉 ask for Charles! Tell them david sent you!!

11 de março de 2026
Avaliação não solicitada
logotipo da Gorilla Tax Rebates

Resposta da Gorilla Tax Rebates

Hi David, thank you for taking the time to leave us a review. We're glad Charlie was able to guide you so smoothly, making the process fantastic and quick. He is delighted with the feedback. Thanks again, we hope to work with you again.

Avaliado com 5 de um total de 5 estrelas

Delighted

Wow, couldn't beleive how helpful the guys at Gorilla are. Got myself a nice little rebate which has allowed me pay off some debt and also book myself a cheeky holiday next month, absolutely fantasic!!! Process was quick and simple and they kept me informed throughout - really know their stuff. Thanks again!!

2 de março de 2026
Avaliação não solicitada
logotipo da Gorilla Tax Rebates

Resposta da Gorilla Tax Rebates

Hi Kendra. We are delighted that we were able to claim back your rebate. We hope that we get to work with you again in the near future.

Avaliado com 5 de um total de 5 estrelas

Amazing service

Would definitely recommend!

An amazing service from start to finish.. everything went smoothly and the communication was excellent throughout the entire process. They made what could have been very complicated, straightforward and stress-free. Truly professional and reliable, I couldn’t be happier with the experience!
Thanks again ☺️

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da Gorilla Tax Rebates

Resposta da Gorilla Tax Rebates

Thanks for your review Mairead. We are so glad to hear that we made a process that could've been complicated straight-forward and stress-free. We hope to work with you again.

Avaliado com 5 de um total de 5 estrelas

Great job Nick

If it was not for this company I would not even have known I could get a refund. Thank you Nick for a great job and doing all the hard work for me. It can be complicated I know and you just got on and done it and I got money I did not even know I could get.

2 de março de 2026
Avaliação não solicitada
logotipo da Gorilla Tax Rebates

Resposta da Gorilla Tax Rebates

Nick is delighted with your kind words Chris. We are please to hear that you received money that you did not know you could claim- as this is unfortunately the case with many clients. We hope to work with you in the future, thanks again.

Avaliado com 5 de um total de 5 estrelas

Excellent prompt service

Brilliant no fuss prompt service got me a nice rebate in less than 7 days, I can't thank Charlie Chapman enough

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da Gorilla Tax Rebates

Resposta da Gorilla Tax Rebates

Thanks for your kind words Neil, Charlie is so pleased with this review. We are glad that the process was quick for you! Thanks Again!

Avaliado com 1 de um total de 5 estrelas

I just cannot recommend this service!

I just cannot recommend this service to anyone.

Paper claims (self assessment claims) you can do yourself by sending a letter and calculation to HMRC and general claims for the tax year can be submitted online and you’ll have your money within a few weeks - I did 3yrs online myself and it couldn’t of been any easier and I then did my self assessment tax return with Gorilla.

When I first contacted Gorilla Tax Rebates they were friendly, communicative and they said that my Pension Tax Relief claim would be settled within a month.

October 29th the claim was received by HMRC and the advisor (who I won’t name) said that it should all be done before I travelled on December 3rd. I was very pleased knowing that I wouldn’t have to do anything and this would be settled in around 30days and everything seemed good at the start.

I contacted them again when I returned to the from my travels and noticed that the claim was still ongoing this was around the start of January. Gorilla said that HMRC would review/aim to settle the claim by the 8th of August and that’s the date they had been given. Obviously I was not best pleased with this as that would be 10 months to receive back anything on my claim. Gorilla said there was nothing they could do as they are bound to HMRCs timeframes despite colleagues of mine receiving their money already at this time.

I chased HMRC myself throughout January and again in February and finally I got HMRC to escalate this claim internally. A few days followed and I got a letter saying that the funds had been sent to my tax agent on the 26th of February (Thursday 26/03/26).

I called Gorilla on March 4th (Wednesday 04/03/2026) and my usual contact was away so I spoke to someone new. I let them know my funds were sent on the 26th and they said that they haven’t received the funds and went on to explain cheques take longer to come and clear etc - I stopped the agent and explained my funds were transferred on the 26th so they were 100% in their account and funnily enough it was! I got no confirmation that Gorilla had received my money, they have just been sat on it and gone mute whilst I’ve done all the leg work to get the claim reviewed and settled.

I used Gorilla Tax Rebates for ease, they are an expensive way to do this but I didn’t mind paying their fee (29% commission + VAT) to get my money ASAP and the month window to receive these funds sounded great. In reality I waited almost 6 months, had to chase the claim the whole way through, and had no updates/contact while all Gorilla did was send a letter to HMRC, go quiet and take £648.47 off me for the pleasure.

My claim came to just over £1,800.00 and Gorilla took almost £650 off me by the time their 29% and VAT came off, despite doing almost nothing themselves.

Stay clear, this is easy enough to do yourself and is not worth the time, hassle and cost that comes with using this company.

4 de março de 2026
Avaliação não solicitada
logotipo da Gorilla Tax Rebates

Resposta da Gorilla Tax Rebates

Hi Kieran,

Thank you for your feedback. We’re sorry that the HMRC wait times made the process feel slower than expected.

To clarify, our team had your claim compiled and posted within just six days of you joining us.

​While we appreciate you chose to chase HMRC personally, we were also monitoring your claim within HMRC’s current window for paper amendments. Once HMRC released the funds to us, we transferred your rebate to your account within 24 hours.

Your account manager did take the time to explain the process from the outset, respond in a timely manner to your queries and explain the 10 day lead time between funds being released by HMRC and us receiving them.

We aim to make these complex paper claims as effortless as possible, and we are glad we were able to successfully secure your refund ahead of HMRC's projected schedule.

Avaliado com 1 de um total de 5 estrelas

I was promised two separate payments

I was promised two separate payments. I received the first one and now 8 months later I have not received the second. I have requested updates numerous times from Nick Parish and the info email address and no one is replying. It has been very disappointing the lack of responses and questionable about where my second payment has gone.

5 de março de 2026
Avaliação não solicitada
logotipo da Gorilla Tax Rebates

Resposta da Gorilla Tax Rebates

Hi Kayren,

We are sorry to hear you are unhappy with the wait for your second payment. While your first claim was processed quickly online, resulting in your rebate, the second part of your claim required a paper submission because a tax return had already been filed for those years.

Paper claims are handled entirely by HMRC and take significantly longer to process than online submissions. Our records show that Nick and our team have provided updates whenever possible, though we are often limited to confirming that the claim is still pending with HMRC.

We understand the frustration of waiting, but please be assured we are monitoring this and will contact you the moment the funds are released.

Avaliado com 5 de um total de 5 estrelas

Thank you

Massive thanks to charles for everything. Great comunication throughout. Top fella and worked very hard for me. Thanks again

30 de janeiro de 2026
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Resposta da Gorilla Tax Rebates

Hi Steven, Thankyou so much for your review. We will pass on the positive feedback to Charles. We are glad to hear that your experience was positive and we thankyou for taking the time to write a positive review. Hopefully we will have the opportunity to work with you again.

Avaliado com 5 de um total de 5 estrelas

The whole process went smoothly Tito…

The whole process went smoothly Tito Miguel helped me every step of the way look forward to using them again.

13 de fevereiro de 2026
Avaliação não solicitada
logotipo da Gorilla Tax Rebates

Resposta da Gorilla Tax Rebates

Thanks Jamie for the review. Tito will be delighted with this review and we will pass this message on. Thankyou again for taking the time to create a review and we hope to work with you again sometime in the near future!

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