Poor service, late delivery, broken product
The products look high end quality for sure but the service really not!
First of all, the delivery was chaotic. I placed an order end of November during the Black Friday. Delivery was supposed to happen on December 27th (3 weeks for a delivery from Italy to France is long, but why not). On 27th no news. It got delayed to 28th. On 28th no news. I had to send email to Shopdecor, to call FedEx 3 times and I finally got my delivery on January 3rd.
When I opened the box one delicate item was broken. I paid for 7€ insurance and there is not even 1€ of bubble wrap inside. Very disappointing. When I mentioned the problem, they offered to refund me 50% of the item or I could loose more of my time and ship the product and then they would send me another one.
Runaway from this company! Some of the items are available through amazon. Delivery is fast (around a week) and everything arrive in perfect condition. I will never buy from this company anymore. Ciao!








