THE GRAFTON BARBER Avaliações 

560
•
O TrustScore é 3.5 de um total de 5

3,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

What can we say about Grafton Barbers-Monika's and Vinil's team. Full of smiles and very welcoming. Will go out of their way to get you seated if needed. Our boys are 10 and 12. Monika's and Vinil tea... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

First time ever in this Grafton Barber and asked for a simple zero fade and to leave the length on top. The barber himself even looked at my hair and could see it had previously been cut with a mid... Ver mais

Avaliado com 5 de um total de 5 estrelas

Got my haircut done by Cormac and honestly couldn’t be happier with it. He absolutely nailed the cut and paid attention to every little detail instead of rushing through it. Sound guy, relaxed atmosph... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We just arrived in Bray with my wife, and I consider myself lucky to have found this gem. Ali epitomizes barber craftmanship. Sitting in his sumptuously decorated shop is a very pleasant experience in... Ver mais

A empresa respondeu

3,7

Bom

O TrustScore é 3.5 de um total de 5

560 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 13% das avaliações negativas

Normalmente responde dentro de 48 horas

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3,7

Todas as avaliações

(560)

74 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Thank you Sabrina

I brought my son to Grafton Barbers Jetland today for his first haircut. I was nervous that he would be out of sorts but Sabrina managed it so well. A great cut and he still has lots of curls ☺️

14 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fabulous service and cool haircuts

Fabulous service and cool haircuts ! Took my son to Grafton Barbers Dundrum today to fix a really bad haircut he got somewhere else .. Zoe did an amazing job !! She was so nice and cool! She is a super progressional and great at her job .. she fixed my sons hair in style in no time ! Thanks a million Zoe !!!

31 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

My son who’s mixed race got his hair…


My son who’s mixed race got his hair done in Wexford, absolute disaster and I’m still feeling bad for taking him there.
His just a toddler, he was absolutely butchered the barber did not spray to wet his hair to make it softer before combing and going in with clippers.
I would have preferred if he had told me he doesn’t know how to do afro hair instead of the pain he caused my child.
It was truly heartbreaking

28 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Man cut

My husband went on Saturday, 24th of August. Been there before but was cut by a man. On last Saturday, it was a woman. My husband showed her an image of what he would like to get. Instead she shaved his sides abd that was it. Very bad service, not recommended at all.

24 de agosto de 2024
Avaliação não solicitada
logotipo da THE GRAFTON BARBER

Resposta da THE GRAFTON BARBER

Hi Katarzyna,

We appreciate your custom and for taking the time to leave us a review. We're disappointed to receive this feedback and would like to look into this further. Could you please email info@graftonbarbers.com the following information:

* The store in question
* Approx. Time of visit
* Description of Barber
* Photo of haircut (If applicable)

We'll then look into for you and revert back asap.

Thanks Katarzyna, we look forward to hearing from you!

- THE GRAFTON BARBER

Avaliado com 5 de um total de 5 estrelas

Best around

Such a positive experience getting my haircut in Fairview the staff are so nice and Clare is lovely! 10/10 would highly recommend

20 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best around!

I have been a Grafton Barber client for many years throughout different stores. I have always felt the staff very attentive & ambiance in the shop to be pleasant. I recently purchased products online & found the online site very user friendly. I received extra free gifts with my purchase which is always a bonus. Thank You Grafton Barber, you have a lifetime client here.

7 de agosto de 2024
Avaliado com 5 de um total de 5 estrelas

The best product range

The best product range , speedy delivery , always a great experience 👍

30 de julho de 2024
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Resposta da THE GRAFTON BARBER

Hi Elaine, thank you for the kind words. We appreciate the custom and look forward to serving you again in the future 👍🏻💈

Avaliado com 5 de um total de 5 estrelas

Attention to detail is 100%👍

Any time i go in the service is great.No matter wich barber does the job its always great.Attention to detail is 100%. Highly recommend🤩

30 de julho de 2024
logotipo da THE GRAFTON BARBER

Resposta da THE GRAFTON BARBER

Hi Janis, thank you for the kind words. We appreciate the custom and look forward to serving you again in the future 👍🏻💈

Avaliado com 5 de um total de 5 estrelas

I have to say great haircut from a…

I have to say great haircut from a great barber Lona,I showed her an image of what I wanted and she delivered to perfection, friendly staff clean and tidy shop I won’t hesitate to call back.

2 de agosto de 2024
Avaliação não solicitada
logotipo da THE GRAFTON BARBER

Resposta da THE GRAFTON BARBER

Hi Alessandro, thank you for the kind words. We appreciate the custom and look forward to serving you again in the future 👍🏻💈

Avaliado com 1 de um total de 5 estrelas

Terrible customer service in academy…

Terrible customer service in academy street cork
Went in Saturday at 1.25 pm
There was a male and female staff member present
I sat down the male and female barber were cutting customers hair the male barber finished the client and the next client sat down and was getting haircut! The female barber then finished her client I was next there was 2 other customers after me it was 1.55 pm
So
I was next ! She started cleaning her station , brushed the hair from floor behind a door into the corner and then said to male barber I’m going to lunch ! I wasn’t particularly happy as I’d been waiting half an hr so I got up and walked out !
Customer service is terrible they don’t engage with clients ! No manners I’d never go near the place … I walked up the street and went into another barbers and was greeted with hi !
And got my haircut by a very nice chatty person with manners
Give this place a pass as ignorant staff

27 de julho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Went to Dundalk on many occasions had…

Went to Dundalk on many occasions had my hair cut from three different barbers all good brilliant service. Was there today and the man who cut my hair butchered it and of course I didn't notice till I went home because he didn't show me the mirror off the back. It's all over the place won't be back disgraceful for €34

28 de julho de 2024
Avaliação não solicitada
logotipo da THE GRAFTON BARBER

Resposta da THE GRAFTON BARBER

Hi Fergal, firstly thank you for your continued custom and for taking the time to leave us a review.

We're extremely disappointed to hear of your experience and would like to make it right with you. At your convenience, if you could send an email to media@graftonbarbers.com with the approx. day/time of this visit and a photo of the haircut in question, once verified we will organise for the cut to be remedied immediately & we'll look after you on a future visit also.

If you could please revert back at your convenience, we'll look into it for you asap.

Thanks Fergal, we look forward to hearing from you!

- THE GRAFTON BARBER


**UPDATE**
Hi Fergal, we've replied to your emails on several occasions in an attempt to rectify this. You received our first but haven't received subsequent emails. We'd advise you to please check your junk/spam folder.

If you could email us with a contact number or with an alternative email address, we'll forward you this correspondence.

Thanks,
THE GRAFTON BARBER 💈

Avaliado com 1 de um total de 5 estrelas

Bought my dad a gift voucher for the…

Bought my dad a gift voucher for the second time in the Ashbourne branch & they did not honor anything on the voucher that was advertised on the website.
They reluctantly washed his hair in a rush & made him feel very uncomfortable.
Will not be buying another service there again.

6 de julho de 2024
logotipo da THE GRAFTON BARBER

Resposta da THE GRAFTON BARBER

Hi Jessica, many thanks for your custom and for taking the time to leave us a review. We're gobsmacked to receive this feedback. At The Grafton Barber we pride ourselves on making our customers feel welcome, anything less is an issue that we'd like to remedy immediately.

Firstly, your dad should have received what was outlined on the voucher as the bare minimum. If you could please email info@graftonbarbers.com with a brief summary of this visit (approx. day/time, any other relevant details that will help) we will revert back to you as soon as possible.

Thanks Jessica, we look forward to hearing from you.

- THE GRAFTON BARBER 💈

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