Ana Maria at Graham & Brown is truly exceptional. She went above and beyond helping me source and coordinate a mural for a large apartment project in San Diego, and her level of service was unmatc... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
First time ordering and usually choose local but fell in love with your selection of beautiful wallpapers. It was clear to me that Graham and brown are such a reputable and quality company. I felt... Ver mais
A empresa respondeu
Beautiful designs but difficulty being certain about the measurements I needed to give (including cassette). Website says to phone for help and then you are told they can't give help with measuring.... Ver mais
A empresa respondeu
Customer service at the Padiham shop is always excellent, the staff are ready to help and advise when asked. The wallpaper and paint are of high quality. I ordered curtains over the Easter weekend an... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
For over 75 years, Graham & Brown has inspired people to think differently about their interiors through continuous innovation, creativity, and craftsmanship. Founded by two friends - Harold Graham and Henry Brown, the business has been family-run from its Headquarters in Blackburn, Lancashire since 1946. Renowned for a rich design heritage and passion for colour, Graham & Brown offer premium-quality ranges of wallpaper, paint, murals, curtains, blinds, bedding and more, all designed to partner perfectly, offering a seamless coordination that helps simplify the decorating journey - everything you need for a to create stunning rooms.
Informações de contato
Graham & Brown, Stanley Street, BB1 3BW, Blackburn, Reino Unido
- 08081683795
- help.is@grahambrown.com
- grahambrown.com
4,5
Excelente
2 mil avaliações
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very easy to order samples
Very easy to order samples. Good choice between large and small also.
19 de abril de 2026
Love the colour damson divine
Love the colour damson divine! Just be patient and keep going with the many coats. The end results are worth it
6 de abril de 2026
Very simple to fallow and great you can…
Very simple to fallow and great you can get samples delivered to your house
19 de abril de 2026
Easy and quick
Easy and quick. Free sample shipping a nice touch. Can’t wait to see the product.
18 de abril de 2026
Next Day delivery & great product
Next Day delivery & great product. Very happy with coverage of paint & colour.
14 de abril de 2026
Returns take so long to process
I have ordered from them three times but find the return process for unused wallpaper so long. When you phone two weeks after tracking them via DPD to ask if all is ok and you get told that they cannot confirm that it has delivered back to them and will get the refund when they get to it. Not a happy customer.
2 de abril de 2026
Avaliação não solicitada
Free samples..not really. Saw your wallpaper at a Lowe’s and…
Saw your wallpaper at a Lowe’s and decided to check your website out for samples. Got a code for up to 3 samples but when my 3 samples were in the cart it was charging me for two of them. So I had to decide which one I wanted and used the code for that one. Would be nice if the code worked on the three samples as stated on email.
16 de abril de 2026
Easy
Easy to find and order a sample of wallpaper, have bought from Graham & Brown a few times and the quality of the paper is next to none which is why I came back for our next project
16 de abril de 2026
Order of samples could be a little…
Order of samples could be a little clearer. I gave up.
16 de abril de 2026
Resposta de Graham & Brown
thank you for the lovely feedback
When I first logged onto your site you…
When I first logged onto your site you were offering free samples ... but I have had to pay £4.50 as it did not come up at checkout.
15 de abril de 2026
Resposta de Graham & Brown
Thank you for your feedback. We do have promotions on site for free samples i am very sorry you may have missed the promotion please signed up to our newsletter for any upcoming promotions
It was very quick and easy to find the…
It was very quick and easy to find the wallpaper I wanted. The price was good compared to other sites I looked at. Delivery arrived on time.
13 de abril de 2026
Resposta de Graham & Brown
Thank you for the lovely feedback i am pleased to hear that you are happy with the prices and the delivery thank you for the support
Resposta de Graham & Brown
Thank you for your review. We are glad you found the ordering process easy and enjoyed the range of choice.
Beautiful designs - very helpful advice.
Very helpful when phoned for advice re, hanging.
14 de abril de 2026
Resposta de Graham & Brown
Thank you for your review. We are pleased to hear you found our advice helpful and are happy with the designs.
Did not let me know my order was…
Did not let me know my order was complete , called 3 times with no call back . Mike Chambers ,Gateway Property Mgt. Co. LLC
14 de abril de 2026
Resposta de Graham & Brown
Thank you for your feedback and we are sorry for the issues raised.
Please contact our team at help.is@grahambrown.com and we will be happy to assist you further.
Very easy to measure for curtains…
Very easy to measure for curtains following the instructions and easy to order.
Superb range of materials.
14 de abril de 2026
Resposta de Graham & Brown
Thank you for your review. We are pleased to hear you found the measuring and ordering process easy and that you are happy with the range of fabrics.
Resposta de Graham & Brown
Thank you for your great feedback. We’re really pleased to hear you found it quick and easy to order and redeem your points. We appreciate your support.
Gorgeous offerings and ordering was a…
Gorgeous offerings and ordering was a breeze!
14 de abril de 2026
Resposta de Graham & Brown
Thank you for your lovely feedback. We’re so pleased to hear you’re happy with our products and found the ordering process easy. We really appreciate your support.
Resposta de Graham & Brown
Thank you for your feedback. We are pleased to hear you found the website intuitive and easy to use.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.