Grandissons service engineer turned up promptly and carried out our first service on our new log burner. The living room was left clean and tidy.
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Matt Cookman who served us on a busy Saturday morning was unflustered,professional and knowledgeable.Very pleasant and helpful with advice making our journey from North Devon well worth while.
The engineer arrived at the time agreed and quickly diagnosed the issue with our gas fire. Repaired and service undertaken in a very professional manner.
We have been looking to replace our existing electric fireplace fire (inherited when we moved house), and replace with a gas fire. We visited Grandisson show room, and the staff member was most helpf... Ver mais
Detalhes da empresa
Escrito pela empresa
The South West's Largest Fire, Fireplace and Stove Showroom. HETAS and Gas Safe Registered. Supplying and fitting Gas, Electric and Woodburning Fires and Stoves. All of which can be complimented with a vast selection of Wood, Marble, Stone and Granite Fireplaces. Traditional designs through to ultra modern hole in the wall and ceiling hung centerpieces. Large showrooms in Ottery St Mary offering friendly knowledgable advice from highly experienced and qualified staff. Woodburning Stoves from Charnwood, Stovax, Parkray, Hunter, Di Lusso, Termatech, Nordpeis, Varde Ovne, Yeoman and many more. Gas Fires from Gazco, Wildfire and Kinder. Electric Fires from Kalfire, Dimplex, Gazco, Onxy, Charlton and Jenerick, Flamerite and Dru. Fireplaces from Focus Fireplaces, Feature Marble, Wyvern Fireplaces, Montpellier Marble, Newman Fireplaces, FDC, Capital Fireplaces. Bespoke Custom Fireplaces a speciality in all materials and styles. All Gas Safe and HETAS engineers are fully employed, highly skilled and experienced. Surveys undertaken following product choice and showroom estimate. Covering Exeter and East Devon and all areas within 30 miles of Ottery St Mary.
Informações de contato
26-28 Finnimore Ind Est, EX11 1NR, Ottery St Mary, Reino Unido
- 01404 812876
- sales@grandisson.info
- grandisson.info
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Great local business
Great communication, very friendly and easy to deal with. We have been using Grandissons for over 10 years and have always received great service from them
Excellent friendly service.
Fabulous job!
Our woodburner was cleaned and polished and most importantly, our chimney is now soot free!
Excellent job!
Booking was simple enough
Booking was simple enough, Service engineer was polite, professional and efficient,everything’s explained.
The service was effected efficiently.
First class service
We recently had both our gas fire and our boiler serviced. Byron did an excellent job. He was very thorough, professional and friendly throughout.
And its reassuring to know that Matt and Mark are always there and happy to help if you ever have any questions or need support.
As a company, I would highly recommend Grandisson.
Friendly and efficient as always....We…
Friendly and efficient as always....We have had our boiler and gas fire serviced each year by Grandisson. They also give good, practical, unbiased advice e.g when we were considering installing a wood burning stove.
Great friendly service
Arrived on time, team always helpful and friendly. Left everything clean and tidy. Very happy, won't use anyone else.
On time left everything neat and tidy
On time left everything neat and tidy. Good job annual chimney sweep on a multi fuel stove
Very good workmanship and friendly…
Very good workmanship and friendly thoughtful staff.
From our first visit to the showrooms…
From our first visit to the showrooms to the final fitting and commissioning our new gas fire, everyone was exceptionally friendly, very helpful, but completely professional in every respect. They certainly know the product, and the advice given was with the customer in mind and not another sale in the bag. We are I. The middle of the second heat wave of this summer, but we can’t wait for the colder days to come for us to truly enjoy the experience of our new gas fire. The fitters Jay and Cory were beyond excellent, making no mess taking away our open fireplace. The finish of the plaster of the whole wall, fantastic, and even took down our old sky dish whilst they were up the ladder to fit the new cowl. The next day we had Byron arrive to commission the new fire, another very nice member of your staff, he made sure we understood all the details and fitted the alarm etc. Do ALL your staff go to charm school? We have never dealt with such an excellent company, which has made a huge decision to take out our much loved log fire, very easy and just confirmed that it was absolutely the right decision, as we are 81 & 77 yrs old. Thank you, thank you very much indeed.
Very happy with gas boiler servicing
Have had our gas boiler serviced and repaired by Grandisson for many years and always very satisfied.
Grand(isson)!
Always prompt, courteous and efficient. So good to have the same service engineer every year, who knows us and our boiler! Thank you, Grandisson.
Phoned to ask if could arrive early
Phoned to ask if could arrive early, very efficient.
Very professional and explained the service and ensured we knew how to replace the batteries in our fire.
Great service
Great service, from the first call to arrange a booking to the gas fire service! Very efficient.
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