Grantham's Avaliações 

751
O TrustScore é 4.5 de um total de 5

4,4

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent service had to wait a while due to heavy demand for air conditioning recently, but I was kept informed by pleasant helpful staff. The unit was delivered in perfect shape and was easily inst... Ver mais

Avaliado com 2 de um total de 5 estrelas

Bought a new caravan 2 weeks ago. Salesman went through the process of purchase which included them sending a video of the van after the PDI a few days before collection, but we only got this... Ver mais

Avaliado com 5 de um total de 5 estrelas

Service and speed of delivery were excellent. Easy to use website Had items in stock at great value prices. Would definitely use again. Thanks for your efficiency and service levels.

Avaliado com 5 de um total de 5 estrelas

Pleased with the competitive pricing on a number of CADAC products. Kept us informed when the very popular out of stock item would be in. Also liked the offers on during their recent open day. Friendl... Ver mais

4,4

Excelente

O TrustScore é 4.5 de um total de 5

751 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 4% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(751)

327 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

Bought a new caravan 2 weeks ago.

Bought a new caravan 2 weeks ago.
Salesman went through the process of purchase which included them sending a video of the van after the PDI a few days before collection, but we only got this on the morning of collection.
I asked if the roof could be clean when I ordered, it wasn't.
I also mentioned about the surface scratches on the windows. Salesman said if I was handy with a machine polisher I could get them out.
I spent 2 days cleaning the roof, removing the scratches from the windows. This should have been done by the dealer.
After getting home with the caravan we found there was no lid on the toilet cassette, magnetic door catch is breaking up and there is a small dent.
Contacted salesman he wasn't really interested and passed me on to after sales, which works on email basis. Emailed them twice beginning of last week and not heard anything since.
So couldn't recommend these.
Mind you from our experience we haven't found a caravan dealer yet that is worth recommending.

14 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

⭐ Grantham’s Caravans A Disappointing…

⭐ Grantham’s Caravans A Disappointing Experience After a Promising Start

We purchased our first caravan at Grantham’s Caravans during their summer sales event. Initially, the experience was positive we were looked after by a very pleasant salesman, and we left feeling excited about our new purchase.

Unfortunately, once our £3,000 deposit was taken, everything changed.

🚫 Car Park Damage & No Support Despite CCTV

My husband’s car was damaged in their car park. Grantham’s confirmed they had CCTV covering the area, yet they were unwilling to assist in identifying the individual responsible. This could have been dealt with by the police and our insurance, but instead we were met with complete refusal to help.

⏳ Three Weeks of Poor Communication

We were then left waiting over three weeks with little to no communication about when our caravan would be ready for collection. We knew some work was required, but no timeline was ever provided. We repeatedly asked for evidence that the required work had been completed nothing was forthcoming.

❗ Owner’s Dismissive Attitude

Eventually, we went to the premises to speak directly with the owner due to the lack of updates, evidence, and activity. Rather than addressing our concerns, he immediately offered to refund our £3,000 deposit without acknowledging any responsibility for the delays or the fact that we still had no caravan.

🗓️ Holiday Plans Lost

Because of their delays and lack of communication, we have now lost our summer holiday and our bank holiday arrangements. The six‑month guarantee they offer would have been wasted, as the caravan would be in storage over winter.

⚠️ Sales Events With Skeleton Staff

Be aware: their summer sales events appear to run with skeleton staff in the workshop, and they clearly cannot cope with the workload. The dismissive attitude we experienced was extremely disappointing.

We have taken our deposit back, but the whole experience has left us questioning whether we actually now want to purchase a caravan.

21 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service …

Ordered online and was given an honest assessment of the delivery time and process.
I was kept informed via phone from staff members who were very helpful and knowledgeable.
The delivery arrived as expected and the goods were in excellent condition.
Highly recommend

27 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service.

Excellent service had to wait a while due to heavy demand for air conditioning recently, but I was kept informed by pleasant helpful staff. The unit was delivered in perfect shape and was easily installed by myself. The instructions from Truma could have been better maybe something lost in translation. But I'm sat in my van with a coat on and praying for another heatwave. Thank you for your service.

26 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Pleased with the competitive pricing

Pleased with the competitive pricing on a number of CADAC products. Kept us informed when the very popular out of stock item would be in. Also liked the offers on during their recent open day. Friendly, helpful staff. Good range of accessories.

14 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Preordered an item

Preordered an item, as soon as they could they sent it too me, it was a lifesaver over the hot weather holidays.
Thank you guys

28 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fast delivery and as described

Fast delivery. Ordered on a Wednesday, arrived on the Thursday. Exactly as described and suitably well packaged. Will order from them again based on this first experience.

20 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Competitive price

The item was sold at a very competitive price, and the delivery was quick, and it arrived in perfect condition. My only gripe is that I received a notification from FedEx that I would be having a delivery, but without any identifier to tell me that this was not a phishing email. In addition, the item was predicted to arrive by 12:20 and arrived late in the afternoon. This was a FedEx problem and nothing to do with Grantham.

17 de agosto de 2026
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais