The lady to whom I spoke on the telephone about cleaning and re-golding my son’s headstone was clear and informative, whilst at the same time kind and understanding. The timing and the charges were fu... Ver mais
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Veja o que dizem as avaliações
I had been concerned for the fading lettering on my wife’s cremation stone for some time and planned to try to repaint it myself so it was a great relief to find someone to do it as I no longer live i... Ver mais
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From start to finish GraveClean were amazing. Roy, who I first spoke to was kind and compassionate. He gave me clear information about what they do, timescales and the cost. There was no pressure sa... Ver mais
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So pleased with the experience with Grave Clean. Had two family memorials cleaned. Very helpful knowledgeable staff who explained everything in detail. I would highly recommend Grave Clean. The memori... Ver mais
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Detalhes da empresa
Escrito pela empresa
GraveClean provides compassionate, reliable, and expert memorial care across England and Wales. We specialise in professional headstone cleaning, lettering restoration, re-gilding, and monthly care plans – helping families preserve the dignity and memory of their loved ones. Our services are tailored for people who may not be able to visit the grave regularly, with photo updates, SMS notifications, and a respectful, trustworthy team. We are proud to be trusted by thousands of families across the UK. From one-off restoration to long-term maintenance, Grave Clean offers flexible, caring support you can count on. 🕊️
Informações de contato
14-15 Grove Lane, Westend, Gl10 3SL, Stonehouse, Reino Unido
- 0330 043 0456
- info@graveclean.co.uk
- graveclean.co.uk
4,9
Excelente
594 avaliações
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Outstanding Service.
I have found the whole service received from start to finish excellent. Roy has been a delight to deal with. He has excellent communication skills , explains everything thoroughly & the work carried out on my parents headstone was completed in a timely manner & to a very high standard. I cannot praise this company enough & would highly recommend them to anyone.
27 de agosto de 2026
Resposta da GraveClean
Thank you for your fantastic 5-star review, Susan!
We're delighted to hear that you had an excellent experience from start to finish. Roy will be especially pleased to read your kind comments. Providing clear communication, taking the time to explain everything thoroughly, and ensuring our customers feel supported throughout the process are all things we take great pride in.
It's wonderful to know that you're happy with the standard of the work carried out on your parents' headstone and that everything was completed in a timely manner.
Thank you for your recommendation and for taking the time to share your experience. It truly means a great deal to the whole team.
Kind regards,
The GraveClean Team
Excellent job
The company were quick to reply to my enquiries and to explain the process . They have done a super job and I recommend them.
29 de agosto de 2026
Avaliação não solicitada
Resposta da GraveClean
Thank you for your 5-star review, Lynn!
We're delighted to hear that you found our team responsive and helpful throughout the process. We always aim to answer enquiries promptly and ensure our customers fully understand the work being carried out.
It's wonderful to know that you're pleased with the results, and we really appreciate your recommendation.
Thank you for choosing us and for taking the time to share your feedback.
The GraveClean Team
Thoroughly Recommended
Staff were courteous, friendly and professional when contacting me. They kept me fully and regularly informed as to how my application was progressing. The regilding work was completed quickly and to an excellent standard.
28 de agosto de 2026
Avaliação não solicitada
Resposta da GraveClean
Thank you for your wonderful 5-star review, Geoff!
We're delighted to hear that you found our team courteous, friendly and professional throughout the process. Keeping our customers fully informed from start to finish is something we take great pride in, so it's fantastic to know that this made a positive difference to your experience.
We're also pleased that you're happy with the quality of the re-gilding work and the speed with which it was completed.
Thank you for choosing us and for taking the time to share your feedback.
The GraveClean Team
Resposta da GraveClean
Thank you for your 5-star review, Tammy! ⭐
We're delighted to hear you found our service friendly. We pride ourselves on providing a helpful, approachable service and keeping our customers informed every step of the way.
Thank you for choosing GraveClean, and please don't hesitate to get in touch if we can assist you again in the future.
Kind regards,
The GraveClean Team
Found them all very helpful
Found them all very helpful, from the
Start, always got back to me. Was completed before we thought it would be.
18 de agosto de 2026
Resposta da GraveClean
Thank you for your kind 5-star review.
We're delighted to hear that you found our team helpful from the very start and that we kept you updated throughout the process. Good communication is something we take great pride in, so it's wonderful to know that we always got back to you when needed.
We're also pleased that the work was completed sooner than you expected and that you were happy with the service provided. Thank you for choosing GraveClean and for taking the time to share your experience.
Kind regards,
The GraveClean Team
Fantastic company who really care…
From the first phone call Madeline was so easy to talk to & supportive, she explained everything & they did a first class job on our family gravestone. We ended up taking out a 5 year maintenance plan & not expensive at all
5 de agosto de 2026
Resposta da GraveClean
Thank you, Susan, for your wonderful 5-star review.
We're delighted to hear that Madeline was able to make the process easy to understand and provide the support you needed from your very first phone call. We know how important it is to offer both clear guidance and compassionate service, so your kind words mean a great deal to us.
It's fantastic to hear that you were pleased with the restoration of your family gravestone and that you felt confident enough in our work to take out one of our 5-Year Maintenance Plans. We're proud to offer an affordable way to keep memorials looking their best for years to come.
Thank you for choosing GraveClean and for taking the time to share your experience. Your support is greatly appreciated.
Kind regards,
The GraveClean Team
Excellent Service
All the team were friendly and professional. Each person I spoke with went the extra mile to help and showed great empathy which was very much appreciated.
25 de agosto de 2026
Resposta da GraveClean
Thank you, Jane, for your wonderful 5-star review.
We're delighted to hear that you found all of our team friendly, professional, and supportive throughout the process. Providing compassionate service is incredibly important to us, and it's especially meaningful to know that the empathy and care shown by our team made a positive difference during what can often be a difficult and emotional time.
We're also grateful for your kind words about our staff going the extra mile to help. Your feedback means a great deal to the whole team and reinforces everything we strive to achieve for the families we support.
Thank you for choosing GraveClean and for taking the time to share your experience.
Kind regards,
The GraveClean Team
Resposta da GraveClean
Thank you, Ross, for your 5-star review.
We're delighted to hear that you were happy with both our communication and the standard of work carried out. Providing excellent customer service and high-quality memorial care is always our priority, so it's wonderful to know we met your expectations.
Thank you for choosing GraveClean and for taking the time to share your feedback. Your support is greatly appreciated.
Kind regards,
The GraveClean Team
GRAVE STONE CLEANER
The product was very disappointing.
Did not do what was expected of it
17 de agosto de 2026
Resposta da GraveClean
Thank you, Angus, for taking the time to leave your feedback.
We're sorry to hear that your experience did not meet your expectations. We would really appreciate the opportunity to understand more about the issues you encountered with the products.
The products we supply are the same professional-grade products used by our trained technicians every day, so we'd be very interested to learn more about what happened in your particular case and review the matter with you.
Please contact us at info@graveclean.co.uk or call us on 0330 043 0456, and a member of our team will be happy to discuss your concerns and see how we can help.
We value all feedback and look forward to hearing from you.
Kind regards,
The GraveClean Team
Did an absolutely brilliant job
Did an absolutely brilliant job. Really responsive to request and explained requirements clearly. Followed up when they said they would. Work carried out is excellent, headstone looks brilliant. Highly recommend.
24 de agosto de 2026
Resposta da GraveClean
Thank you, Lisa, for your fantastic 5-star review.
We're delighted to hear that you were pleased with both our communication and the finished result. Providing clear advice, keeping our customers updated, and delivering work to a high standard are all things we take great pride in, so it's wonderful to know that this was reflected in your experience.
We're especially pleased that you're happy with how the headstone looks now. Thank you for your kind words and for recommending GraveClean. Your feedback means a great deal to the whole team.
Kind regards,
The GraveClean Team
Brilliant clean
Well I looked everywhere to find someone to do something with the grave, and finally found Grave Clean and they have done an amazing job on it. There's only one thing is it says it can be completed in 4 weeks but it took 7 weeks, we were contacted after I phoned and they said they were just waiting to see if they got another one in the same area. The staff are very friendly and polite and they are very helpful to, there is a slight run mark under my sons picture but they have said it will come off so all in all they have done what they said they would do and a good job at that
13 de agosto de 2026
Resposta da GraveClean
Thank you, Debbie, for taking the time to leave such a detailed review.
We're delighted that after searching for the right company, you found GraveClean and were pleased with the transformation of your son's grave. It's wonderful to hear that you found our team friendly, polite, and helpful throughout the process.
We do appreciate your feedback regarding the timescale. While we always aim to complete work within our estimated timeframe, there are occasions when scheduling work in the same area helps us keep our services as efficient and cost-effective as possible. Thank you for your patience and understanding while we arranged this.
We're also pleased that we were able to address your concern regarding the slight run mark and reassure you that it will come away. Most importantly, we're glad that the finished result met your expectations and that we delivered on what we promised.
Thank you again for your recommendation and for trusting us with such an important memorial.
Kind regards,
The GraveClean Team
The young man done a great job
The young man done a great job. I am very pleased with lt
24 de agosto de 2026
Resposta da GraveClean
Thank you, Susan, for your kind 5-star review.
We're delighted to hear that you are very pleased with the work carried out and that our team member did a great job for you. Providing a professional service and achieving results that our customers are happy with is always our goal.
Thank you for taking the time to share your feedback. Your support is greatly appreciated, and it was a privilege to help care for your memorial.
Kind regards,
The GraveClean Team
Excellent communication from start to…
Excellent communication from start to finish. Friendly staff and very helpful. Great job highly recommended
26 de agosto de 2026
Avaliação não solicitada
Resposta da GraveClean
Thank you, Anthony, for your fantastic 5-star review.
We're delighted to hear that you were happy with our communication from start to finish and found our team friendly and helpful throughout the process. It's great to know that you're pleased with the work carried out and that you would highly recommend our services.
Your kind feedback is greatly appreciated and means a lot to the whole team. Thank you for choosing GraveClean.
Kind regards,
The GraveClean Team
Graveclean were very helpful and professional
Graveclean were very helpful and informative all the way through the process. The cleaning has now been done and it is amazing.
I am so very pleased with how the headstone now looks. It looks amazing. First class service and a very professional finish.
I would highly recommend them.
25 de agosto de 2026
Avaliação não solicitada
Resposta da GraveClean
Thank you so much for your wonderful review, Pat.
We're delighted to hear that you found our team helpful and informative throughout the process, and that you're so pleased with the finished result. Knowing that the headstone now looks amazing and that we were able to restore it to a standard you're happy with means a great deal to us.
Thank you for your kind words about our service and workmanship, and for recommending GraveClean. It was our privilege to help, and we truly appreciate you taking the time to share your experience.
Kind regards,
The GraveClean Team
Superb Company
The level of communication was excellent, from the initial quotation to the final work stage, many thanks to Roy, Lynne and Tyler for their service.
The quality of work carried out was first class and we will definitely be using GraveClean again as and when required.
17 de agosto de 2026
Resposta da GraveClean
Hi Patrick,
Thank you for your excellent 5-star review.
We're delighted to hear that you were pleased with both the communication and the quality of the work carried out. We believe that keeping families informed throughout the entire process is just as important as delivering a high standard of workmanship, so it's wonderful to know that this was reflected in your experience.
Thank you also for your kind words about Roy, Lynne and Tyler. We will be sure to pass your feedback on to them, and we're certain they will appreciate the recognition for their hard work and service.
It's fantastic to hear that you found the finished result to be first class, and we truly appreciate your confidence in recommending and using GraveClean again in the future.
Thank you for choosing GraveClean and for taking the time to share your experience.
Kind regards,
The GraveClean Team
Excellent service very pleased with the…
Excellent service very pleased with the outcome and kept informed of progress by email and phone
25 de agosto de 2026
Avaliação não solicitada
Resposta da GraveClean
Hi Peter,
Thank you for your wonderful 5-star review.
We're delighted to hear that you were so pleased with the outcome of the work carried out. We believe that keeping our customers informed every step of the way is an important part of the service, so it's great to know that our email and phone updates were helpful throughout the process.
Thank you for choosing GraveClean and for taking the time to share your experience. Your kind words and support are greatly appreciated.
Kind regards,
The GraveClean Team
Great service
Great service. Ordered on 16 Jun - completed by 1 Jul. What a transformation. Thank you. Would happily recommend.
1 de julho de 2026
Avaliação não solicitada
Resposta da GraveClean
Hi Rosalind,
Thank you for your fantastic 5-star review.
We're delighted to hear that you were pleased with both the speed of the service and the final result. Completing the work within just a couple of weeks and delivering such a transformation is exactly what we strive for, so it's wonderful to know we met your expectations.
Thank you for trusting GraveClean with your memorial and for taking the time to share your experience. Your recommendation means a great deal to us and to families considering our services.
Kind regards,
The GraveClean Team
Brilliant company and done a excellent…
Brilliant company and done a excellent job on my mums grave
5 de maio de 2026
Resposta da GraveClean
Hi Margaret,
Thank you for your wonderful 5-star review.
We're delighted to hear that you were pleased with the work we carried out on your mum's grave. Our team takes great pride in restoring and caring for memorials, so it's incredibly rewarding to know that you're happy with the result.
Thank you for your kind words and for choosing GraveClean. Your support means a great deal to us, and we truly appreciate you taking the time to share your experience.
Kind regards,
The GraveClean Team
I was quite sceptical that this was…
I was quite sceptical that this was going to work but I’m in total shock at the transformation. The work is 100% perfect I can’t stop looking at pictures of the result!
Thank you so much I will have no hesitation in recommending you!
Very friendly staff and a great service!
21 de agosto de 2026
Resposta da GraveClean
Hi Valerie,
Thank you so much for your amazing 5-star review.
We absolutely love hearing feedback like this! We're delighted that the transformation exceeded your expectations and that you're so pleased with the finished result. It's completely understandable to be sceptical at first, which makes it even more rewarding to hear that you were "in total shock" when you saw the outcome.
Our team takes great pride in restoring memorials to the highest possible standard, so knowing that you consider the work to be "100% perfect" means the world to us.
Thank you also for your kind comments about our staff and service. We always aim to provide a friendly, professional experience from start to finish, and we're thrilled that this was reflected in your experience with us.
Your recommendation is greatly appreciated, and we're honoured to have been able to help.
Kind regards,
The GraveClean Team
Took a bit of time to do but looks like…
Took a bit of time to do but looks like brand new.
21 de agosto de 2026
Resposta da GraveClean
Hi Julie,
Thank you for your 5-star review.
We really appreciate your patience throughout the process, and we're thrilled to hear that you are so pleased with the final result. One of our main goals is to restore memorials to the highest possible standard, so hearing that it now looks "like brand new" is fantastic feedback for our team.
Thank you for choosing GraveClean and for taking the time to share your experience. It was a pleasure to help, and we're delighted that the finished memorial has met your expectations.
Kind regards,
The GraveClean Team
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