The lady to whom I spoke on the telephone about cleaning and re-golding my son’s headstone was clear and informative, whilst at the same time kind and understanding. The timing and the charges were fu... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I had been concerned for the fading lettering on my wife’s cremation stone for some time and planned to try to repaint it myself so it was a great relief to find someone to do it as I no longer live i... Ver mais
A empresa respondeu
From start to finish GraveClean were amazing. Roy, who I first spoke to was kind and compassionate. He gave me clear information about what they do, timescales and the cost. There was no pressure sa... Ver mais
A empresa respondeu
So pleased with the experience with Grave Clean. Had two family memorials cleaned. Very helpful knowledgeable staff who explained everything in detail. I would highly recommend Grave Clean. The memori... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
GraveClean provides compassionate, reliable, and expert memorial care across England and Wales. We specialise in professional headstone cleaning, lettering restoration, re-gilding, and monthly care plans – helping families preserve the dignity and memory of their loved ones. Our services are tailored for people who may not be able to visit the grave regularly, with photo updates, SMS notifications, and a respectful, trustworthy team. We are proud to be trusted by thousands of families across the UK. From one-off restoration to long-term maintenance, Grave Clean offers flexible, caring support you can count on. 🕊️
Informações de contato
14-15 Grove Lane, Westend, Gl10 3SL, Stonehouse, Reino Unido
- 0330 043 0456
- info@graveclean.co.uk
- graveclean.co.uk
4,9
Excelente
594 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This company have done an amazing job…
This company have done an amazing job on my Mums and Brothers headstone.
I tried to keep on top of cleaning it myself but parts wouldn’t come up clean at all. My sister got dementia and I didn’t have the time to keep on top of it. The headstone was a complete mess, with it being porous, it absorbed everything.
I wanted to apply a gloss over it for it to last many years but it needed a good clean first.
After this team cleaned the headstone, I didn’t recognise it, it was transformed. Absolutely amazing, this engraving wasn’t damaged, this came up like new. Even the back was super clean.
I would a 1000% recommend this Company for sure. 🌟🌟🌟🌟🌟
13 de julho de 2026
Resposta da GraveClean
Hi Gail,
Thank you so much for taking the time to leave such a wonderful 5-star review.
We are truly delighted to hear how pleased you were with the transformation of your Mum's and Brother's headstone. We understand how difficult it can be to keep a memorial looking its best, especially when family circumstances and other responsibilities understandably take priority.
It's fantastic to know that our team was able to restore the memorial to a condition that exceeded your expectations. Seeing a headstone transformed whilst preserving the engraving and original character of the stone is exactly what we strive to achieve, so we're thrilled that the results made such a positive impression. We're especially pleased to hear that even the rear of the memorial looked as good as new.
Your kind words and recommendation mean the world to us, and we're honoured that you trusted us with such an important memorial.
Thank you again for choosing GraveClean.
Kind regards,
The GraveClean Team
It was fast delivery and the product is…
It was fast delivery and the product is fantastic cleaned the headstone up like new the customer service was spot on very friendly highly recommend this seller you won't buy a better product
30 de julho de 2026
Resposta da GraveClean
Hi Thomas,
Thank you for your fantastic 5-star review.
We're delighted to hear that you were pleased with both the product and the service you received. It's great to know that the headstone cleaner helped restore the memorial to a like-new condition and that our customer service team made a positive impression.
We really appreciate your recommendation and your kind comments about the product. Feedback like this means a great deal to us and helps other customers feel confident in choosing GraveClean.
Thank you again for your support.
Kind regards,
The GraveClean Team
Very friendly staff
Very friendly staff, who understood our needs and have delivered a prompt and efficient service. We are very pleased with the job completed.
5 de agosto de 2026
Resposta da GraveClean
Hi Karen,
Thank you for your wonderful 5-star review.
We're delighted to hear that you found our staff friendly and understanding of your needs. Providing a prompt, efficient, and compassionate service is at the heart of what we do, so it's fantastic to know that you were pleased with both the experience and the completed work.
Your kind feedback means a great deal to the whole team, and we truly appreciate you taking the time to share your experience.
Thank you for choosing GraveClean.
Kind regards,
The GraveClean Team
Fantastic company from start to finish
Fantastic company from start to finish, kept me informed, with lovely phone call's from team members that cared. The result was amazing. Would highly recommend them.
30 de julho de 2026
Resposta da GraveClean
Hi Annie,
Thank you so much for your wonderful 5-star review.
We're delighted to hear that you were happy with the service you received from start to finish. Keeping our customers informed throughout the process is very important to us, and it's lovely to know that our team's calls and communications helped make the experience a positive one.
We're especially pleased that you were happy with the final result and truly appreciate your recommendation. Feedback like yours means a great deal to the whole team.
Thank you for choosing GraveClean.
Kind regards,
The GraveClean Team
Grave Clean is a very help full company…
Grave Clean is a very help full company and very organised not like some of them today and the staff are spot on 🤙
29 de julho de 2026
Resposta da GraveClean
Hi Janice,
Thank you for your brilliant 5-star review.
We're delighted to hear that you found GraveClean to be helpful, organised, and easy to deal with. Providing reliable service and clear communication is something we take great pride in, so your feedback means a lot to us.
We're especially pleased to hear your kind comments about our staff. I'll be sure to pass them on to the team, who will really appreciate the recognition.
Thank you again for your support and for choosing GraveClean.
Kind regards,
The GraveClean Team
I’m so
Very efficient tombstone was perfectly cleaned. A company found the gravestone in a difficult position quickly.
Very satisfied.
3 de agosto de 2026
Resposta da GraveClean
Hi Michael,
Thank you for your fantastic 5-star review.
We're delighted to hear that you were very satisfied with the service provided and the standard of the cleaning carried out on the memorial. Our team works hard to ensure every memorial receives the care and attention it deserves, so it's wonderful to know we achieved that for you.
We're also pleased that we were able to locate the gravestone quickly despite its difficult position. We know how important it is to complete work efficiently and with minimal hassle for our customers.
Thank you again for choosing GraveClean and for taking the time to share your experience.
Kind regards,
The GraveClean Team
Grave Clean
Grave Clean, provided our family with a polite, professional and courteous service. They done a wonderful job of restoration. The "Gold Leaf" lettering is better than the original. Many thanks to all, especially Lynne, who made this happen for us.
Many thanks Phillip & Girls.
3 de agosto de 2026
Avaliação não solicitada
Resposta da GraveClean
Hi Philip,
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear that you and your family were pleased with the polite, professional, and courteous service you received. It's especially rewarding to know that you were happy with the restoration work and that the new gold leaf lettering exceeded your expectations.
We will be sure to pass your kind comments on to Lynne, who will be thrilled to know she helped make the process a positive experience for you and your family.
Thank you once again for your lovely feedback and for choosing GraveClean.
Kind regards,
The GraveClean Team
have been to grave this morning and we…
have been to grave this morning and we are very pleased with the work done, I will definitely use you again and recommend this company to others.thank you for making my parents grave lovely again
17 de julho de 2026
Resposta da GraveClean
Hi John,
Thank you for your wonderful 5-star review.
We're delighted to hear that you were pleased with the work carried out and that your parents' grave is looking lovely again. Knowing that we have helped restore a memorial that means so much to a family is exactly why we do what we do.
Your kind words, recommendation, and future support are greatly appreciated. Thank you for placing your trust in us, and we look forward to assisting you again whenever needed.
Kind regards,
The GraveClean Team
A brilliant job well done.
A brilliant job well done and a photo of before and after not sent until the tradesman was 100% happy with his work.
3 de agosto de 2026
Resposta da GraveClean
Hi Brian,
Thank you for your fantastic 5-star review.
We're delighted to hear that you were pleased with the results and the service provided. Our technicians take great pride in their work and will only submit the final photographs when they are completely satisfied that the memorial has been restored to the highest possible standard.
We're glad the before and after photos helped demonstrate the transformation, and we truly appreciate your kind words.
Thank you for choosing GraveClean.
Kind regards,
The GraveClean Team
Outstanding service and communication…
Outstanding service and communication great value for money
4 de agosto de 2026
Resposta da GraveClean
Hi Robert,
Thank you for taking the time to leave us such a wonderful 5-star review.
We're delighted to hear that you were pleased with both our service and communication, and that you felt we provided great value for money. We always strive to make the process as straightforward and professional as possible, so it's fantastic to know we met your expectations.
Thank you again for choosing GraveClean. It was a pleasure to assist you.
Kind regards,
The GraveClean Team
It was a good result once graves had…
It was a good result once graves had been cleaned
However, i was continually given conflicting information about cleaning dates when enquired & felt i was being fobbed off alot of the time. I had to insist work was completed asap or i would ask for my money to be refunded. Work was completed soon after.
28 de julho de 2026
Resposta da GraveClean
Thank you for taking the time to leave a review and for sharing your experience with us Sharon.
We're pleased to hear that you were happy with the results once the grave had been cleaned. However, we're very sorry to learn about the difficulties you experienced when trying to get updates on the cleaning date. We understand how frustrating it must have been to receive conflicting information and feel that your concerns were not being addressed properly.
We sincerely apologise for the lack of communication and the inconvenience this caused. Since your experience, we have expanded our office team, which is helping us provide more timely and consistent updates to customers regarding the status and scheduling of their work. Improving our communication is a key focus for us, and your feedback has helped highlight the importance of that.
Thank you again for your patience and for giving us the opportunity to complete the work. We appreciate your honest feedback and hope we can provide you with a much smoother experience in the future.
Kind regards,
The Grave Clean Team
Very polite and respectful.
Very polite and respectful.
The work was carried out to our specigifications. Very pleased with the result. Thznk you.
16 de julho de 2026
Resposta da GraveClean
Hi Margaret,
Thank you for your lovely 5-star review.
We're delighted to hear that you found our team polite and respectful throughout the process. We always aim to carry out our work with care and attention to our customers' wishes, so it's wonderful to know that the memorial was restored in line with your specifications and expectations.
Thank you for placing your trust in GraveClean. We're so pleased that you were happy with the finished result.
Kind regards,
The GraveClean Team
My father's headstone looked so good…
My father's headstone looked so good after 38yrs very pleased.
3 de agosto de 2026
Resposta da GraveClean
Hi Tony,
Thank you for your 5-star review.
We're delighted to hear how pleased you were with the restoration of your father's headstone. After 38 years, memorials can naturally become weathered over time, so it's always rewarding to see the difference a professional clean can make.
Thank you for trusting us with the care of your father's memorial. We're so pleased that you were happy with the result.
Kind regards,
The GraveClean Team
Really impressed from start to finish
Really impressed from start to finish. Lynne was lovely on the phone and we really loved the end result. Many thanks.
31 de julho de 2026
Resposta da GraveClean
Hi Mrs Warner,
Thank you for your wonderful 5-star review.
We're delighted to hear that you were impressed with our service from start to finish. Providing a friendly, supportive experience alongside high-quality memorial restoration is something we pride ourselves on, so it's especially pleasing to hear that you were happy with both the service and the final result.
We'll be sure to pass your kind comments on to Lynne, who will be delighted to hear them.
Thank you for choosing GraveClean and for taking the time to share your experience.
Kind regards,
The GraveClean Team
Over the moon with the service provided…
Over the moon with the service provided from start to finish. Thank you to Roy in the first instance, the guys who cleaned my gran's grave, and Lynne who kept in touch. Highly recommend this firm. They carried out an excellent clean of the grave - looks like new! Thank you so much.
5 de agosto de 2026
Avaliação não solicitada
Resposta da GraveClean
Hi Anna,
Thank you so much for your wonderful 5-star review.
We're absolutely delighted to hear that you were over the moon with the service you received from start to finish. It was a pleasure to assist you, and we're thrilled that your gran's memorial now looks like new.
We'll be sure to pass on your kind comments to Roy, Lynne, and the cleaning team. They will be delighted to know that their hard work, care and communication made such a positive impression.
Thank you for your recommendation and for trusting GraveClean with the restoration of your gran's memorial. It was an honour to help preserve such a special tribute.
Kind regards,
The GraveClean Team
Brilliantly cleaned total transformation
Just visited the grave after it was cleaned and was amazed at how good it looked. It was beautifully clean and bright all lichen and mold removed and surface stains removed too (I had tried and failed but you did it) so very pleased indeed
17 de julho de 2026
Resposta da GraveClean
Hi Phil,
Thank you for your fantastic 5-star review.
We're delighted to hear that you were amazed by the results when you visited the memorial. Removing stubborn lichen, mould and surface staining can make an incredible difference, and it's always rewarding to hear from customers who can see that transformation for themselves.
It's especially pleasing to know that we were able to achieve the result you were hoping for after your own efforts hadn't quite done the trick. We take great pride in restoring memorials respectfully and helping families preserve the memory of their loved ones.
Thank you for trusting GraveClean with the care of the memorial, and for taking the time to share your experience.
The GraveClean Team
Great service and communication
I made an enquiry online and the company quickly made contact. They weren’t pushy but explained the process and were polite and helpful. They checked what I wanted in terms of colour and explained what they would do to help the re-lettering to last.
Decent price and pleased with the result. I would recommend this company.
3 de agosto de 2026
Resposta da GraveClean
Hi Sandra,
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that you found our team polite, helpful and informative throughout the process. We believe it's important that our customers understand the options available to them, from colour choices through to the methods we use to help ensure the re-lettering remains looking its best for years to come.
It's great to hear that you were pleased with both the result and the value for money, and we really appreciate your recommendation.
Thank you again for choosing GraveClean.
The GraveClean Team
Gravestone clean
Extremely happy with the way they have made the gravestone look , been over thirty years since it was put on the grave and it was in a bad way , now it looks,s as good as new would definitely recommend, and they were very helpful
26 de julho de 2026
Resposta da GraveClean
Hi Kim,
Thank you so much for your wonderful 5-star review!
We're delighted to hear how pleased you are with the transformation of the memorial. After more than thirty years of exposure to the elements, it's especially rewarding to know that we were able to restore it to a condition that looks as good as new.
We're also pleased that you found our team helpful throughout the process. Providing excellent customer service is just as important to us as delivering high-quality restoration work.
Thank you for your recommendation and for trusting GraveClean with the care of your loved one's memorial.
Kind regards,
The GraveClean Team
Resposta da GraveClean
Hi David,
Thank you for your fantastic 5-star review!
We're delighted to hear that you've received excellent service from us once again. It means a great deal to the whole team that you've chosen GraveClean and continue to be pleased with the service we provide.
Thank you for your continued support and for taking the time to leave your feedback. We look forward to assisting you again in the future.
Kind regards,
The GraveClean Team
Thank you Thank you Thank you a…
Thank you Thank you Thank you a wonderful service from when I contacted you to when the job took place. Roy was so helpful when I was making an enquiry and asking so many questions (sorry Roy).
The restoration is amazing omg when I saw how brilliant it was I cried (buckets) what a wonderful job it looks like a new headstone we are so happy thank you
3 de agosto de 2026
Avaliação não solicitada
Resposta da GraveClean
Hi Christine,
Thank you so much for your heartfelt review.
Reading your comments has truly made us smile. We know how important these memorials are, and it means the world to us to hear how much the restoration meant to you.
We're especially pleased that Roy was able to help answer all your questions and make you feel comfortable throughout the process. Please don't apologise for asking questions. We're always happy to help and want every family to feel fully informed and supported.
Hearing that you were moved to tears when you saw the finished result is incredibly touching. To know that the memorial now looks like a new headstone and has brought so much happiness to you and your family is exactly why we do what we do.
Thank you for your trust, your kind words, and your enthusiastic recommendation. Feedback like yours is so rewarding for the whole team.
With best wishes,
The GraveClean Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.