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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

I would give 4 stars for taste but a company that apparently prides itself on all natural ingredients then used 'natural flavouring' is just plain trying to hide something. I googled 'What are... Ver mais

Avaliado com 2 de um total de 5 estrelas

Been buying their flapjacks for years. The quality went severely downhill in the past year when they replaced their flapjacks ingredients with vegetable oil. Ruined the texture and flavour. Also, the... Ver mais

Avaliado com 1 de um total de 5 estrelas

I used to really enjoy Graze Chilli and Lime, but something has seriously changed. The taste is now awful. The nuts tasted completely off, almost rotten and had a very unpleasant smell last few packs.... Ver mais

Avaliado com 4 de um total de 5 estrelas

I've really liked receiving a weekly box. Came to the office and gave something nice to munch on when the need arose. I guess this is part of the intention behind the name. Maybe a bit pricey but t... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Restaurantes e Bares

Sobre graze.com

Escrito pela empresa

Since 2008, seven friends (and a few helpers!) have been reinventing snacking, one delicious nibble at a time.

We all love food and wanted to get a lot more out of our snacking. So we started inventing snacks that showed off health's more pleasurable side, and working on the best way to get them to busy foodies like us.

We've now catered to over 5,000,000 grazers across both sides of the pond (graze USA est. 2013) - and as of summer 2015, we're in stores in the UK too!

Aside from snacks, we're also proud founders of our very own charity. We're passionate about where food comes from, including the impact on the people involved. When graze was started, so was the graze School of Farming, made to support and develop a sustainable farming community in rural Uganda.

Informações de contato

2,0

Ruim

O TrustScore é 2 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Yummy boxes

All the boxes I have had so far have been really delicious

30 de janeiro de 2023
Avaliação não solicitada
logotipo da graze.com

Resposta da graze.com

This is great to hear, Caroline!

Thanks so much for the review - we wish you continued happy grazing! :)

Avaliado com 5 de um total de 5 estrelas

I tried the 1st free trial and I loved…

I tried the 1st free trial and I loved it! Great product and service! The snacks are heathy + not a lot of plastic used in the packaging so great for the environment.

30 de janeiro de 2023
Avaliação não solicitada
logotipo da graze.com

Resposta da graze.com

Hi Jasmine,

That's great to hear! Happy grazing :)

Avaliado com 5 de um total de 5 estrelas

The best oat bars

The best oat bars I’ve ever tasted in my life 🤩🤩 lemon and blueberry is the best!!! but Honey one is also amazing 😋😋😋when I had the apple crumble one I felt like I was in Charlie and the chocolate factory
I could probably never grow tired of eating these
Would be good if the packets were recyclable

18 de janeiro de 2023
Avaliação não solicitada
logotipo da graze.com

Resposta da graze.com

Hi Ruby,
Thanks so much for your wonderful review! It's great to hear how much you love our flapjacks and oat boosts- who could resist our fruity goodness?!
We are definitely aware that we need to do better packaging-wise, we're working hard to find ways to keep our tasty treats fresh while making the packets recyclable, so hopefully soon we can make that a reality!
Thanks again for boosting our day :)

Avaliado com 3 de um total de 5 estrelas

could be a little bigger but apart from…

could be a little bigger but apart from that nice mixture ,tasty

10 de janeiro de 2023
Avaliação não solicitada
logotipo da graze.com

Resposta da graze.com

Hi Michelle, 

Thank you for this review. 

It's great to hear that you find the snacks tasty. 

Our snack team work with our in-house nutritionist to create perfectly-portioned snacks that are just the right size to keep grazers fuelled between meals but we're sorry for any disappointment with our portion sizes!

We hope that you will continue to enjoy grazing with us, please don't hesitate to get in touch at hello@graze.com if you need any assistance with anything :)

Avaliado com 2 de um total de 5 estrelas

Excessive emails

Far, far too many emails. Feel bombarded.
Product great but the over communicating is annoying, I’m sorry to say.

6 de janeiro de 2023
Avaliação não solicitada
logotipo da graze.com

Resposta da graze.com

Hi Rob,

Thank you for this review - feedback such as this is always appreciated as it helps us improve our service. 

We are very sorry to hear that you are receiving too many emails.

You can opt out of marketing emails via the notifications page on your account, here:

www.graze.com/uk/account/preferences

If you'd like for us to unsubscribe your email address for you, please feel free to get in touch at hello@graze.com and our Customer Service team will assist.

We hope that this has been of help and that you have enjoyed the snacks! 

Avaliado com 5 de um total de 5 estrelas

Delicious and nutritious snacks

Delicious and nutritious snacks, colourful & beautiful packaging, and lovely team .
Thank you graze

4 de janeiro de 2023
Avaliação não solicitada
logotipo da graze.com

Resposta da graze.com

Hi Safiyah,

Thank you so much for this review!

It's fantastic to hear that you're a fan of the snacks and the service you are receiving.

We wish you continued happy grazing! :)

Avaliado com 1 de um total de 5 estrelas

I HAVE STILL NOT RECIEVED ANY OF THE…

I HAVE STILL NOT RECIEVED ANY OF THE BOXES I HAVE PAID FOR. NONE OF THEM HAVE COME AND I HAVE PAID FOR 2 BOXES A WEEK SINCE I SET UP THE SUBSCRITPION.

19 de dezembro de 2022
Avaliação não solicitada
logotipo da graze.com

Resposta da graze.com

Hi Chyna,
Thank you so much for reaching out about this.
We are so sorry that your boxes haven't arrived at all.
If you email us at hello@graze.com our amazing customer service team can make sure they take care of you and try to figure out why you aren't getting your snacks.
We hope we can get this sorted out for you very soon!
All the best,

Avaliado com 5 de um total de 5 estrelas

love graze its so unique

i tried the first box as it was £1 so why not, personally im a picky eater so i just gave it to my classmates and everyone lovedddd it! didnt realised it was a subscription so they took money for the upcoming graze packet even though i wasnt informed but once i told them about the situation they refunded me and sent me two packets after which everyone loved again.
amazing customer service and very kind!

22 de dezembro de 2022
Avaliação não solicitada
logotipo da graze.com

Resposta da graze.com

Hi Aya,
Thanks for reaching out. It's always exciting to hear that our hard working customer service team is appreciated! We try to make each grazer, old or new, feel cared for, so it's wonderful to hear that everything was sorted out for you so well.
Glad to hear our snacks were a hit with your class!
All the best :)

Avaliado com 2 de um total de 5 estrelas

Great product, abysmal delivery service …

My parcel was never delivered despite the fact that APC Overnight stated on their website that it was on Dec.6. They could provide no photo or location evidence of any delivery. I was at home the entire day. Response time from Graze was very slow although polite. I was told that the delivery company was unresponsive to requests to locate the parcel. As this issue could not be resolved within a business week, I had to settle for a refund because I was leaving town for the holidays. As much as I love Graze snacks, I will not be ordering them from their website any more.

14 de dezembro de 2022
Avaliação não solicitada
logotipo da graze.com

Resposta da graze.com

Hi Kale,
Thanks for reaching out about this. It's such a shame to hear that the delivery service was such a let-down. We're so sorry that your snacks didn't arrive, and that the couriers were so difficult to get a hold of. It's nice to hear that we were able to sort out a refund for you in the end, but it's a real shame you didn't get to try your snacks.
We are always looking for ways to improve, so feedback like this is really important- so thank you!
Hopefully you can find some amazing graze goodies in your local shops for now.
All the best :)

Avaliado com 5 de um total de 5 estrelas

Healthy sweet treats, what’s not to love

My husband loves the flapjack and I love the Dark Chocolate Cherry Tart. We like a little bit of sweet at the end of each day, and graze gives us this without a huge calorie count.

It was good to find enough of our favourites in stock and we were able to use a great offer and make a good saving too.

28 de novembro de 2022
Avaliação não solicitada
logotipo da graze.com

Resposta da graze.com

Hi Joanne,
Thanks so much for such kind words!
It's wonderful to hear how much you and your hubby love a guilt-free graze treat in the evenings :)
We love hearing what snacks are our grazers favourites- dark chocolate cherry tarte is a real winner- and getting it on offer makes it even sweeter. Thanks again for being a loyal grazer!
All the best!

Avaliado com 5 de um total de 5 estrelas

Love Graze

Love Graze snacks We tend to go for the savoury one’s but the chocolate dip’s are another favourite. We get the individual punnets as they are the perfect size for a snack. Take to work, picnics etc.

1 de dezembro de 2022
Avaliação não solicitada
logotipo da graze.com

Resposta da graze.com

Hi Katy,

Thanks so much for this review, it's great to hear that you're a fan of the snacks!

We wish you continued happy grazing :)

Avaliado com 2 de um total de 5 estrelas

Did not enjoy the snacks

13 de dezembro de 2022
Avaliação não solicitada
logotipo da graze.com

Resposta da graze.com

Hi Elaine,
We're so sorry that you didn't enjoy the snacks that you received. We are always looking to improv though so the more feedback the better.
If you have any thoughts about what might help make our snacks more to your taste do let us know, since we are always looking for good ideas :)
All the best,

Avaliado com 5 de um total de 5 estrelas

Great meal replacements

I have trouble eating a large meal so this is the ideal meal replacement with so many different flavours

15 de dezembro de 2022
Avaliação não solicitada
logotipo da graze.com

Resposta da graze.com

Hi Laura- It's great to hear that you love our variety of snacks :)
We are always looking for ideas from our loyal grazers, so if you ever have a genius idea for a new little meal replacement that you would like to try then do let us know- we are all ears! (And all tummys- haha)
All the best!

Avaliado com 5 de um total de 5 estrelas

Graze boxes

I like Graze because it allows me to taste many kinds of snacks, and I look forward to its arrival every week. In addition, its package is small and can be eaten at one time without worrying about moisture. It would be even better if its price could be lower.

7 de dezembro de 2022
Avaliação não solicitada
logotipo da graze.com

Resposta da graze.com

Hi Nexi,
It's wonderful to hear how much you love trying a variety of our graze treats each week :) Thanks so much for the kind words- it's awesome to know you enjoy your graze box and all the surprises it has in store for you!
We like to think our prices offer good value, but don't forget to refer friends to graze if you want a free box from time to time!
All the best,

Avaliado com 5 de um total de 5 estrelas

My grace packs have been great

My grace packs have been great. I have loved prettt much all of the assortments I’ve had.
I’ve Ventured to try a few things I’ve not had before and I’ve been pleasantly surprised
I absolute love the milk chocolate flapjacks my my yummy!!!!

7 de dezembro de 2022
Avaliação não solicitada
logotipo da graze.com

Resposta da graze.com

Hi Georgia,
Thanks so much for leaving such a lovely review- it's great to hear how much you love your graze goodies! Our chocolate flapjacks are a crowd-pleaser, so glad that you enjoy them too :)
We are always looking for graze ideas for new and exciting flavours from our fans, so if there's ever anything else you would like to try just give us a shout at hello@graze.com !
All the best,

Avaliado com 4 de um total de 5 estrelas

Tasty snacks

5 de dezembro de 2022
Avaliação não solicitada
logotipo da graze.com

Resposta da graze.com

Hi Anne,

Thanks for the fab review - simple, concise and much appreciated!

We wish you continued happy grazing :)

Avaliado com 1 de um total de 5 estrelas

You're getting 1 star due to the…

You're getting 1 star due to the cancellation process...if someone wants to cancel their subscription, STOP trying to persuade them with this offer that offer...had to bypass 2/3 offers from you beggars tryna make me stay..

6 de dezembro de 2022
Avaliação não solicitada
logotipo da graze.com

Resposta da graze.com

Hi there, 

Thank you for this review.

We are sorry that you were unhappy with our cancellation process. 

We will be sure to pass your comments on.

Any and all feedback is appreciated as it helps us improve our service. 

Avaliado com 2 de um total de 5 estrelas

Tried the £1 box deal

Tried the £1 box deal. Being honest, not worth it at full price. Had the chocolate orange flap jack which was poor, the lemon flap jack which was tasteless, the chocolate flap jack which was bland and pack of nuts which were ok but I can buy cheaper elsewhere. Nice set up, easy to order but food wasn't worth it

28 de novembro de 2022
Avaliação não solicitada
logotipo da graze.com

Resposta da graze.com

Hi Adam,

Thank you for your review.

We are sorry to hear that you were not a fan of the snacks in your £1 box and that you do not think that they would have been worth the full price cost.

We are confident that our price per box, which includes delivery, offers great value for money.

We hope that you might try other snacks in our range through retailers in future and enjoy them.

Avaliado com 3 de um total de 5 estrelas

The company and snacks are good except…

The company and snacks are good except for the fact they keep sending me snacks I do not like even after rating them on the website.

3 de dezembro de 2022
Avaliação não solicitada
logotipo da graze.com

Resposta da graze.com

Hi Tyla, 

Thank you for your review. 

It's great to hear that you're enjoying grazing with us but you should not be receiving any snacks you have rated as bin before the cut-off time for the box. 

We'd very much like to make sure that you only receive the snacks you wish to, so please do get in touch at hello@graze.com so our customer service team can assist with this! 

Avaliado com 4 de um total de 5 estrelas

Great Flavours

1 de dezembro de 2022
Avaliação não solicitada
logotipo da graze.com

Resposta da graze.com

Hi Michelle,

Thanks so much for the feedback- love it!

It's so great to hear that you think our treats are tasty :)

Enjoy you graze goodies!

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