Resposta da Green Motion Car and Van Rental - Green Motion Bodrum Airport
Thank you for your feedback. We’re glad the vehicle handover in Bodrum was quick.
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Detalhes da empresa
Sobre Green Motion Car and Van Rental - Green Motion Bodrum Airport
Escrito pela empresa
Car and van rental, wherever your journey starts
Green Motion is an international car and van rental brand with branches at airports, railway stations and city centres. We're part of Green Motion International, which operates more than 600 rental locations in over 80 countries across the Green Motion and U-Save brands.
Book online at greenmotion.com to see live prices, choose your vehicle and extras, and collect from the branch of your choice. Our fleet includes small city cars, family SUVs, people carriers and commercial vans, with lower-emission and electric models at many locations.
Before you travel
- Payment card: you'll need a credit card in the main driver's name for the security deposit. Accepted cards and deposit amounts vary by country and are shown before you book.
- Documents: bring your full driving licence and a valid ID. Some countries also need an International Driving Permit.
- Booked through a travel site? Check your voucher for what's included.
Here to help
Questions about a booking are fastest answered by the branch you're renting from. Their details are on your confirmation email. For anything after your rental, including deposits, charges or damage queries, contact our customer care team at ics@cs.greenmotion.com.
We read every review on this page and reply to them. Your feedback goes directly to the branch team so we can keep improving.
Why rent with Green Motion
Escrito pela empresa
- Cars and vans for every trip
- From city cars to 7-seaters and commercial vans, with lower-emission and electric models at many locations.
- Know what you need before you go
- You'll need a credit card in the main driver's name for the deposit, plus your driving licence. The deposit amount and accepted cards are shown before you pay.
- No surprises at the counter
- Optional cover and extras are listed at booking, so you can compare what's included before you reach the counter.
Something not right with your rental?
Our customer care team will look into it personally
If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.greenmotion.com and include:
• your booking reference
• the location you rented from
• a short summary of what happened, plus any photos or receipts
This lets our head office team review your rental record with the branch straight away, rather than coming back to you with questions. Deposit, charge and damage queries are all handled by the same team.
Thank you for telling us. Every review on this page is read, and your feedback goes back to the branch team so we can keep improving.
Informações de contato
Bodrum Airport, Domestic Arrivals Hall, Bodrum, Turquia
- 0090 8503031608
10% off when you book direct
3,3
Bom
2 avaliações
Pede aos clientes que avaliem
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Adds charges for Insurance AFTER the…
Adds charges for Insurance AFTER the rental!!
Greenmotion Turkey in Bodrum Milas Airport
After refusing to take their additional insurance,, and they DID understand that i didnt want it .. i made myself very clear! . This company billed me for 'extra insurance' AFTER the rental period was over. Clearly there is no insurable risk after a the car is returned and withholding this amount form my returnable deposit is tantamount to fraud . When Asked for them by booking.com ( who really wanted nothing to do with it even though it was booked through them!) The company produced unsigned invoices dated after the car was returned .. what justification do they have for taking my money !! FUMING
UPDATE ,THESE FRAUDSTERS ARE STILL SENDING ME BILLS FOR INSURANCE I CATEGORICALLY REFUSED .. THE RESPONSE FROM GREENMOTION ON TRIP ADVISOR IS EMPTY PLATITUTUDES . With all the really negative reviews here i am surprised that an insurance obudsman in each respective company has not investigated this company and their practices !! I can only hope that a potential renter reads these reviews and avoids being defrauded bt GreenMotion
9 de outubro de 2025
Avaliação não solicitada
Resposta da Green Motion Car and Van Rental - Green Motion Bodrum Airport
I’m sorry you have had to challenge an insurance charge after your Bodrum rental. We understand that you say you declined the additional cover and that the invoices and deposit deduction have not answered your concern. Please send our customer service team your booking reference, the rental agreement and the invoices so the sequence of charges can be reviewed and explained in writing.
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