Liked the person at the counter very accommodating Car was ok but no adjustment for height on passenger seat DID NOT LIKE OUR DEPOSIT FOR THE CAR HAS NOT BEEN CANCELLED AND IS STILL PENDING ON TH... Ver mais
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Veja o que dizem as avaliações
Ich bin sehr zufrieden mit Green Motion! Die Mitarbeiter in Heraklion am Airport waren sehr zuvorkommend und kompetent. Die Übergabestelle befindet sich direkt am Airport und ist absolut bequem zu... Ver mais
A empresa respondeu
Gut und reibungslos. Schalter im Terminal - ohne Wartezeit (nebenan bei Sixt und Europcar große Schlangen). Übernahme und Übergabe unkompliziert. Das einzige war der geringe Reifendruck auf einem Rei... Ver mais
A empresa respondeu
impossible de faire l'emprunte avec ma carte de crédit j'ai été obligé de payer une assurance tous risques pour obtenir le véhicle cout 140 euros pour une location de 120 euros cela augmente forteme... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Green Motion Car and Van Rental - Green Motion Crete - Heraklion Airport
Escrito pela empresa
Car and van rental, wherever your journey starts
Green Motion is an international car and van rental brand with branches at airports, railway stations and city centres. We're part of Green Motion International, which operates more than 600 rental locations in over 80 countries across the Green Motion and U-Save brands.
Book online at greenmotion.com to see live prices, choose your vehicle and extras, and collect from the branch of your choice. Our fleet includes small city cars, family SUVs, people carriers and commercial vans, with lower-emission and electric models at many locations.
Before you travel
- Payment card: you'll need a credit card in the main driver's name for the security deposit. Accepted cards and deposit amounts vary by country and are shown before you book.
- Documents: bring your full driving licence and a valid ID. Some countries also need an International Driving Permit.
- Booked through a travel site? Check your voucher for what's included.
Here to help
Questions about a booking are fastest answered by the branch you're renting from. Their details are on your confirmation email. For anything after your rental, including deposits, charges or damage queries, contact our customer care team at ics@cs.greenmotion.com.
We read every review on this page and reply to them. Your feedback goes directly to the branch team so we can keep improving.
Why rent with Green Motion
Escrito pela empresa
- Cars and vans for every trip
- From city cars to 7-seaters and commercial vans, with lower-emission and electric models at many locations.
- Know what you need before you go
- You'll need a credit card in the main driver's name for the deposit, plus your driving licence. The deposit amount and accepted cards are shown before you pay.
- No surprises at the counter
- Optional cover and extras are listed at booking, so you can compare what's included before you reach the counter.
Something not right with your rental?
Our customer care team will look into it personally
If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.greenmotion.com and include:
• your booking reference
• the location you rented from
• a short summary of what happened, plus any photos or receipts
This lets our head office team review your rental record with the branch straight away, rather than coming back to you with questions. Deposit, charge and damage queries are all handled by the same team.
Thank you for telling us. Every review on this page is read, and your feedback goes back to the branch team so we can keep improving.
Informações de contato
Heraklion Airport, 71601, Heraklion, Heraklion, Grécia
- 30 2810344279
10% off when you book direct
4,4
Excelente
22 avaliações
Pede aos clientes que avaliem
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Alles perfekt!!
Sehr nettes, kompetentes und hilfsbereites Personal.
Schnelle Abwicklung bei der Annahme und Abgabe. Das Auto war in einem tadellosen Zustand! Ich bekam sogar ein Upgrade ohne Aufpreis!
Immer wieder gerne bei Green Motion!
12 de outubro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Crete - Heraklion Airport
Hi Ira Erasmia,
Thank you for your five-star review.
We are delighted that you found our Green Motion team to be friendly, competent and helpful.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
sehr kompetentes deutsches…
sehr kompetentes deutsches Servicepersonal macht die Verständigung sehr einfach
13 de outubro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Crete - Heraklion Airport
Hi Dr. Thomas Kühn,
Thank you for your five-star review.
We are delighted that you received very competent service from our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Reibungsloser Ablauf
Reibungsloser Ablauf, nette Mitarbeiter , schon zum drittenmal bei Green Motion Auto gemietet. Nächstes Jahr mieten wir wieder bei Green Motion
27 de setembro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Crete - Heraklion Airport
Hi Geleg,
Thank you for your five-star review.
It is great to hear that you found your rental with Green Motion to run smoothly.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Alles unkompliziert
Einfache Übernahme des Fahrzeugs
Guter Fahrzeugzustand.
Einfache Rückgabe des Fahrzeugs
12 de outubro de 2026
Positiva,calidad y rapidez
14 de outubro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Crete - Heraklion Airport
Gracias por su valoración. Nos alegra saber que la experiencia fue positiva y que destacó la calidad y la rapidez del servicio.
Liked the person at the counter very…
Liked the person at the counter very accommodating
Car was ok but no adjustment for height on passenger seat
DID NOT LIKE
OUR DEPOSIT FOR THE CAR HAS NOT BEEN CANCELLED AND IS STILL PENDING ON THE STATEMENT
12 de outubro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Crete - Heraklion Airport
Thank you for recognising the accommodating colleague at the counter. We understand your concern that the deposit still appears pending, and we note that the passenger seat height could not be adjusted. Please email your rental reference and a redacted image showing the pending authorisation privately to ics@cs.greenmotion.com so customer services can check its status and explain the next steps.
Sehr guter Service und engagierte Mitarbeiter
Sehr guter Service und ein super freundlicher Mitarbeiter. Gutes Preis- Leistungsverhältnis.
16 de setembro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Crete - Heraklion Airport
Vielen Dank für Ihre Bewertung. Es freut uns, dass Sie den Service und den freundlichen Mitarbeiter in Heraklion geschätzt haben und das Preis-Leistungs-Verhältnis gut fanden.
Kann ich nur empfehlen
Ich bin sehr zufrieden mit Green Motion!
Die Mitarbeiter in Heraklion am Airport waren sehr zuvorkommend und kompetent. Die Übergabestelle befindet sich direkt am Airport und ist absolut bequem zu erreichen.
Die Übergabe des Fahrzeugs verlief reibungslos, das Fahrzeug war im top Zustand und entsprach absolut meinen Erwartungen. Auch die Rückgabe war unkompliziert und zügig.
Alles in Allem werde ich wieder dort buchen und jederzeit weiterempfehlen.
5 Sterne gebe ich gerne *****
24 de setembro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Crete - Heraklion Airport
Vielen Dank für Ihre ausführliche Rückmeldung. Es freut uns, dass Sie die Mitarbeitenden in Heraklion, die bequeme Lage am Flughafen und den Zustand des Fahrzeugs so positiv erlebt haben. Schön auch, dass Übergabe und Rückgabe reibungslos verliefen.
Helpful staff
Helpful staff, all charges were as expected ,staff patient under difficult circumstances
13 de outubro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Crete - Heraklion Airport
Thank you for recognising the Heraklion team. We’re glad they were helpful and patient, and that the charges matched what you expected.
impossible de faire l'emprunte avec ma…
impossible de faire l'emprunte avec ma carte de crédit j'ai été obligé de payer une assurance tous risques pour obtenir le véhicle cout 140 euros pour une location de 120 euros cela augmente fortement le prix de la location soit 260 euros pour une simple citroen C3 l*je dois de nouveau louer une voiture en décembre je passerai certainement par un autre loueur cordialement
12 de outubro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Crete - Heraklion Airport
Nous comprenons votre déception devant le coût de l’assurance souscrite au comptoir après la difficulté rencontrée avec votre carte, particulièrement par rapport au prix initial de la location. Nous ne pouvons pas déterminer ici pourquoi l’empreinte n’a pas été acceptée ni quelles options étaient disponibles. Si vous souhaitez une vérification, envoyez en privé à ics@cs.greenmotion.com votre référence de réservation, les conditions reçues et le document de facturation.
Resposta da Green Motion Car and Van Rental - Green Motion Crete - Heraklion Airport
Thank you for your review. We’re glad the Heraklion location was convenient and the service was fast.
Esperienza positiva.velocita nel check…
Esperienza positiva.velocita nel check in in areoporto e nel consegnare la vettura.
22 de agosto de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Crete - Heraklion Airport
Grazie per la recensione. Siamo lieti che il check-in in aeroporto e la consegna dell’auto a Heraklion siano stati rapidi.
Todo OK el coche correcto y trato genial
13 de outubro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Crete - Heraklion Airport
Gracias por su reseña. Nos alegra que el coche fuera el adecuado y que recibiera un trato estupendo en Heraclión.
Professionnalisme simplicité et…
Professionnalisme simplicité et tarification très contenue
Je recommande
13 de outubro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Crete - Heraklion Airport
Merci pour votre recommandation. Nous sommes heureux que vous ayez apprécié le professionnalisme, la simplicité et le tarif de votre location en Crète.
Super staff
13 de outubro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Crete - Heraklion Airport
Thank you for your review. We’re glad the Heraklion team made a good impression.
Gut und reibungslos
Gut und reibungslos. Schalter im Terminal - ohne Wartezeit (nebenan bei Sixt und Europcar große Schlangen).
Übernahme und Übergabe unkompliziert. Das einzige war der geringe Reifendruck auf einem Reifen. Das Auto selbst wie beschrieben. Funktionierte alles.
12 de outubro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Crete - Heraklion Airport
Vielen Dank für Ihre Bewertung. Schön, dass Sie ohne Wartezeit starten konnten, die Übergabe einfach war und das Auto der Beschreibung entsprach. Den niedrigen Reifendruck an einem Reifen haben wir ebenfalls zur Kenntnis genommen.
rapidite de prise en charge et de…
rapidite de prise en charge et de restitution
12 de outubro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Crete - Heraklion Airport
Merci pour votre avis. Nous sommes ravis que la prise en charge et la restitution à Héraklion aient été rapides.
Freundlicher Service und reibungslose Abwicklung
Sehr freundliche und unkomplizierte Abwicklung. Die Mitarbeiter von Green Motion waren stets hilfsbereit, die Übergabe des Fahrzeugs verlief schnell und reibungslos. Das Auto war sauber und in einwandfreiem Zustand. Ich kann das Unternehmen uneingeschränkt weiterempfehlen.
12 de outubro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Crete - Heraklion Airport
Vielen Dank für Ihre ausführliche Bewertung. Es freut uns, dass unser Team am Flughafen Heraklion hilfsbereit war, die Übergabe schnell verlief und Sie ein sauberes Fahrzeug in gutem Zustand erhalten haben. Wir schätzen Ihre Empfehlung.
Resposta da Green Motion Car and Van Rental - Green Motion Crete - Heraklion Airport
תודה על חוות הדעת. שמחנו לשמוע שהשירות היה זמין ומצוין, שהמחיר היה הוגן ושהרכב ענה על הציפיות שלכם.
Resposta da Green Motion Car and Van Rental - Green Motion Crete - Heraklion Airport
Merci pour votre avis. Nous sommes heureux que l’accueil ait été agréable et que la récupération du véhicule ait été simple.
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