Very pleased with car Lack of confirmation on returning vehicle that all ok
A empresa respondeu
Localização
Trocar localizaçãoArrivals Terminal, Eastwoodbury Crescent, SS2 6YF Southend on Sea, GB
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Veja o que dizem as avaliações
Collection and drop off processes easy, car was as ordered. Internal cleaning was not complete as previous renter rubbish still present. Windscreen wash was empty.
A empresa respondeu
Goede service, ook via mail communicatie goed!
A empresa respondeu
Terrible awful
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Green Motion operates a car hire desk at London Southend Airport (SEN), serving Southend on Sea and the surrounding area. This page also covers the Southend Downtown desk. The rental desk is located inside the Arrivals Hall at the airport terminal, which sits directly opposite Southend Airport Train Station, making it easy to reach on foot for those not arriving by plane. When returning a vehicle, follow signs to the Budget Car Park, enter through the barrier, and head to the return bays on the right-hand side. For queries, call the branch (the number is in the branch details on this page). Desk opening hours (local time): every day 06:00–midnight, including public holidays.
Why rent with Green Motion
Escrito pela empresa
- Cars and vans for every trip
- From city cars to 7-seaters and commercial vans, with lower-emission and electric models at many locations.
- Know what you need before you go
- You'll need a credit card in the main driver's name for the deposit, plus your driving licence. The deposit amount and accepted cards are shown before you pay.
- No surprises at the counter
- Optional cover and extras are listed at booking, so you can compare what's included before you reach the counter.
Something not right with your rental?
Our customer care team will look into it personally
If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.greenmotion.com and include:
• your booking reference
• the location you rented from
• a short summary of what happened, plus any photos or receipts
This lets our head office team review your rental record with the branch straight away, rather than coming back to you with questions. Deposit, charge and damage queries are all handled by the same team.
Thank you for telling us. Every review on this page is read, and your feedback goes back to the branch team so we can keep improving.
Informações de contato
Arrivals Terminal, Eastwoodbury Crescent, SS2 6YF, Southend on Sea, Reino Unido
- 1702660220
10% off when you book direct
3,8
Muito Bom
6 avaliações
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Resposta da Green Motion Car and Van Rental - Green Motion London Southend Airport
Bedankt voor uw beoordeling. Fijn om te horen dat u tevreden was over de service en de communicatie per e-mail.
Resposta da Green Motion Car and Van Rental - Green Motion London Southend Airport
Thank you for your review. We’re glad the service in Southend was prompt and efficient.
Lloyd was exceptional with his…
Lloyd was exceptional with his communication and professionalism . A credit to the company
14 de outubro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion London Southend Airport
Thank you for recognising Lloyd. We’re glad his communication and professionalism made such a positive difference to your Southend rental. We’ll share your kind words with him.
Resposta da Green Motion Car and Van Rental - Green Motion London Southend Airport
We can see that your experience was very disappointing. The review does not say what happened, so we cannot address it specifically here. If you would like us to examine it, please send your rental reference and a brief account privately to ics@cs.greenmotion.com.
Greenmotion car rental Southend airport
Collection and drop off processes easy, car was as ordered. Internal cleaning was not complete as previous renter rubbish still present. Windscreen wash was empty.
23 de setembro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion London Southend Airport
Thank you for your balanced review. We’re glad collection and drop-off were easy and the car matched your booking. We’re sorry the interior still contained rubbish from the previous renter and the washer fluid was empty. Both should have been addressed before handover.
Very pleased with car
Very pleased with car
Lack of confirmation on returning vehicle that all ok
27 de setembro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion London Southend Airport
Thank you for your review. We’re glad you were pleased with the car. We also hear your point that you did not receive confirmation that everything was in order after returning it. Clearer return confirmation would be helpful.
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