Green People Avaliações 

164
O TrustScore é 3 de um total de 5

3,1

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Good products. Atrocious customer service. They advertise 20% off first orders all over their website but don't actually provide it which I'm pretty sure is not legally compliant. Customer services ig... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

I have bought their organic 30 for sensitive skin. It doesn't sting my sensitive eyes. However the last one had white fragments in it, perhaps issue with manufacturing process. The current one i bough... Ver mais

Avaliado com 5 de um total de 5 estrelas

There are so few companies I can recommend these days who match up to the customer & environment focused Green People company. Many companies could learn a lot from Green People. Any issues raised... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Used Green People Moisturising After Sun with natural insect repellent and whilst it moisturised my skin very well and certainly kept any prickly heat at bay, it didn’t keep the mosquitoes at bay in... Ver mais

Detalhes da empresa

  1. Clínica de Dermatologia

Informação fornecida por fontes externas variadas

Discover Green People's organic skin care, hair care, deodorants, toothpaste and sun lotions for all the family. Shop now online or by phone.


Informações de contato

3,1

Bom

O TrustScore é 3 de um total de 5

164 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 13% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,1

Todas as avaliações

(164)

28 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Nice products

I got some really nice shampoo and sun cream from here (although expensive) and would get them again. Very good quality and ingredients. The shampoo is a bit strange because it doesn't foam but leaves my hair really clean and healthier-feeling nonetheless. My wife says the sun cream takes longer to rub in but I found it OK.

27 de julho de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Yellow staining on clothes

I've used Green People sun products for last few years. It's expensive but I liked them and thought I was doing my bit. Unclear if they've changed the formula this year but the factor 30 is leaving big yellow stains on all our white cotton T Shirts and towels. I just cannot get it out. Additionally there is an odd marzipan fragrance. We have had to stop using and gone off to buy non eco till I get home and research another product. Will not use again.

11 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

First and last time

Received a empty sealed box and poor communication via email.

Didn't receive my after sun product and just a free sample sachet. Raise the issue via email enquiring for a refund. However, they decided no refund and to just resend item. This then arrived after my holiday and slow response via email.

First time using 'Green people'

9 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I haven't received any information…

I haven't received any information about the delivery status for over three weeks and contacted customer support multiple times, but unfortunately, I always received an AI response that a team is taking care of my order and that they will get back to me soon (what never happened). Ultimately, I had to cancel my order. At least the refund was processed quickly.

Conclusion: in my opinion, a company that is not able to make the processing status of the order transparent to the customer cannot be taken seriously. Never again!

20 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not received my order and can’t get…

Not received my order and can’t get through to an actual person it’s AI. New customer lost, I’ll get through PayPal to raise a dispute.

29 de agosto de 2025
Avaliação não solicitada
logotipo da Green People

Resposta da Green People

Good morning,

We are truly sorry to hear you've had this experience as a new customer.

Please contact our customer care team on organic@greenpeople.co.uk to discuss this matter further, or alternatively, call us directly on 01403 740350.

Avaliado com 5 de um total de 5 estrelas

No more Heat Rash!

I bought the Green People Suncream for the first time this year. My daughter (now 20) has suffered with either heat rash or prickly heat every time we've been away. She's tried all the generic, off the shelf, allergy lotions but would always end up suffering. Until this year. We're just back from 10 days in Cyprus where it is about 38°. She used Green People cream every day and I can absolutely confirm that she had no heat rash or prickly heat and had the best holiday. She had a big smile every day and has come back glowing. I wish I'd have discovered Green People ages ago and then wouldn't have had to see her suffer so much on every holiday over the years. I actually can't stop telling everyone about how fabulous Green People is!

3 de agosto de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Bit disappointed

Bit disappointed. The eye cream is ok but tge Facial SPF 15 was not good. Its very thick & you have to really massage it in the skin. I ended up with white bits all over my face. Very odd. Fortunately I tried the little tester tubes. Wint be buying again

26 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very Disappointed – Faulty Packaging and Half-Empty Tube

I was really looking forward to trying this £47 cream, but unfortunately, the experience was extremely disappointing. The pump does not work properly – it’s full of air and only dispenses product occasionally after many pumps. On top of that, the 30ml tube looked and felt half empty right from the start.
I contacted customer service, hoping for a resolution, but was simply told the tube is fine and the pump might just have some air in it. That’s it – no real help, no replacement, no concern.
For such a high price, I expected both quality product and functional packaging. Sadly, this feels like a waste of money. I won’t be buying again and I wouldn’t recommend it unless the company seriously improves both the product and the packaging.

20 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding

I am delighted with the outstanding products this company supplies, particularly the organic shampoo and sun cream.

The organic shampoo has transformed me and my families hair care routine, providing nourishment and a fresh clean feeling, without the harsh chemicals often found in conventional products.

Additionally, the sun cream has proven to be a superior choice for sun protection for my daughter. Its lightweight formula allows for easy application while effectively safeguarding my daughters sensitive skin.

I am happy to write a positive review for both products, as I believe they exemplify quality and sustainability.

If you care about what ingredients are used in your cosmetic products, I highly recommend Green People

6 de maio de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Once fantastic products, now changed and sadly not for the better.

I have been using Green People products since they first came onto the market - which is a long time! For most of those years, the products were fantastic. Over the past few years there has been a decline in quality and an increase in less than ideal ingredients when it comes to toxicity. Favourites like Help at Hand vanished from the market and I was advised this had been replaced with a gift set (of fancy hand creams) - very expensive if you just want it for every day use. I also received 2 products - face cream and sun cream last year which were a strange colour and had gone off! The final crunch came recently when I tried the tinted moisturiser which is supposed to be good for older people and is supposed to be like a foundation. All their 'age defy' products seem to promote a 'glow' and I think they must be of the opinion that those of us of a certain age must all have some kind of sallow, pasty wrinkled skin - I am 70 and have none of those and the last thing I need is bright shiny red glowing skin! but that is what I got! I ended up having to use hydrocortisone cream to calm it down. Original Green People products were simple, less ingredients, good for those with sensitive skin and fairly priced. Now the products contain hyped up ingredients, over marketed and over priced. Such a shame.

19 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great quality products

Absolutely great quality products. I admit they are a little pricey, but after ordering for the first time this year and using the products, I put in another order straight away. I use their mineral suncream spf 30 and also their age defy tinted moisturiser. This moisturiser is the best in the market; my skin feels so soft and hydrated at the end od the day, coverage is great (like a foundation) and lasts all day. Ditched all my other expensive makeup foundations for this and havent looked back. I like knowing I am not putting harsh chemicals on my skin and they are excellent quality. Recommend!

20 de março de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Nice clean products

Nice clean products. The sun screens are expensive, so I only aim to purchase in the sales, but are so much kinder to my skin.

Most products are great for my sensitive skin, excema prone skin (including the Gentle Cleanse face wash, which is great!) but some don’t quite hit the mark considering their cost (the Day Solution moisturiser and the mascara in particular). Overall, I use Green People as my go-to for kind skincare

1 de maio de 2025
Avaliação não solicitada
logotipo da Green People

Resposta da Green People

Thank you for your positive review! We are please you are finding our products kind to your sensitive skin.

Avaliado com 5 de um total de 5 estrelas

I love these products

I love these products. The sun cream is particularly good and I actually get a proper tan too! I have never had a bad experience.

2 de maio de 2025
Avaliação não solicitada
logotipo da Green People

Resposta da Green People

Thank you very much for your positive review! We are happy to hear you enjoy using our lovely sun lotions!

Avaliado com 3 de um total de 5 estrelas

Update on Allergic Reaction

Updated Review:

I’m updating this to note that I was eventually refunded, and I appreciate that. I’ve increased my rating slightly to reflect that resolution. However, I shouldn’t have had to fight so hard to get there.

I had an allergic reaction to this company’s product and contacted them immediately. Despite clear evidence and concern for my health, they initially refused to issue a refund simply because I was one day outside their return window. That kind of rigid policy—especially in a situation involving health and safety—is unacceptable. A responsible company should prioritize customer well-being over strict timelines.

To compare, I once had a similar issue with a Chanel product, and they refunded me without hesitation—even weeks later. That’s the level of customer care I expect.

While I appreciate that they replaced a lost package (which I’m also disputing with Royal Mail), the handling of my allergic reaction left a lasting negative impression. Though I did get my refund in the end, it was only after I mentioned this and said I’d begin a chargeback process with my bank. I won’t be ordering from them again.

2 de fevereiro de 2025
Avaliação não solicitada
logotipo da Green People

Resposta da Green People

Hello,

Thank you for your review update. I'm glad that we were eventually able to resolve this matter and issue you with a refund.

Once again, apologies for the miscommunication you received initially. We take all queries and issues raised by our customers seriously, particularly where reactions are concerned, and so your comments will be taken on board.

Best wishes,
Green People

Avaliado com 2 de um total de 5 estrelas

Too much plastic being used!!!

Products are not bad, HOWEVER I was shocked when I received my sun screen and then loads of plastic rubbish inside the same carton box!!! They call themselves GREEN people and then send unnecessary amount of plastic? Not buying again.

19 de março de 2025
Avaliação não solicitada
logotipo da Green People

Resposta da Green People

Hi Marie, thank you for your review.

We use compostable packing chips made from biodegradable non-GMO corn starch.

These packaging chips can be dissolved in water. Simply rinse them in water and watch them vanish. They can also be added to compost heaps or placed in your food waste bin.

We hope this was of some help to you.

-Green People

Avaliado com 5 de um total de 5 estrelas

When I started using this product my…

When I started using this product my skin was in very bad condition: dehydrated, dry and very irritated. I generally have very sensitive and problematic skin so it is very difficult for me to choose the right products but this product did a great job without irritating my skin. I have only been using it for two weeks but it looks promising. Thank you.Xxx

21 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

SCENT FREE CALMING SERUM

SCENT FREE CALMING SERUM
First time I have changed from my usual brand of scent free serum and I was very worried that my extremely sensitive and reactive skin would break out or become irritated . It has not at all . I have been using it for over a week now and my skin feels calm and soft . This has been a great discovery for me and I would recommend anyone with reactive skin to try it .

1 de dezembro de 2024
Avaliação não solicitada
logotipo da Green People

Resposta da Green People

Thank you very much for your positive review. It's great to hear how well our Calming Serum is doing for your skin!

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