Green People Avaliações 

165
O TrustScore é 3 de um total de 5

3,0

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

I have bought their organic 30 for sensitive skin. It doesn't sting my sensitive eyes. However the last one had white fragments in it, perhaps issue with manufacturing process. The current one i bough... Ver mais

Avaliado com 3 de um total de 5 estrelas

Good products. Atrocious customer service. They advertise 20% off first orders all over their website but don't actually provide it which I'm pretty sure is not legally compliant. Customer services ig... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

this sucks. apparently my package was delivered 2 weeks ago in our publoc hallway but i never got any notification email about an attempted or „successful“ delivery. Now i checked the package after tw... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

There are so few companies I can recommend these days who match up to the customer & environment focused Green People company. Many companies could learn a lot from Green People. Any issues raised... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Clínica de Dermatologia

Informação fornecida por fontes externas variadas

Discover Green People's organic skin care, hair care, deodorants, toothpaste and sun lotions for all the family. Shop now online or by phone.


Informações de contato

3,0

Bom

O TrustScore é 3 de um total de 5

165 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 7% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,0

Todas as avaliações

(165)

25 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Superior quality organic products

I've been using Green People organic products for over fifteen years. They are of the highest quality and perfect for my sensitive mature skin. Many of their products are scent free, which I mostly use. Sometimes I go for a scented cream, the smell is always subtle and delicious!

I cannot rate Green People highly enough. Their customer service is second to none. They are knowledgeable about their products and give helpful advice. No need to go anywhere else!

13 de julho de 2024
Avaliação não solicitada
logotipo da Green People

Resposta da Green People

Thank you so much for your lovely review! We are so glad to hear how much you love our products and that you have been a loyal customer of ours for 15 years!
It is also great to know that our customer care team have been looking after you so well!

Avaliado com 5 de um total de 5 estrelas

Top quality organic skincare

It was easy to find and order the products that I wanted - my favourite products for my sensitive skin. The delivery was very fast and well packed in eco friendly packaging

17 de junho de 2024
Avaliação não solicitada
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Resposta da Green People

Thank you so much for your lovely review! Great to see we met your expectations!

Avaliado com 5 de um total de 5 estrelas

Lovely Products

I have a sensitive skin and been using GP products for quite a long time, 10+years.
So far have never had a bad reaction to any of their products. Would definitely recommend trying them. J

8 de julho de 2024
Avaliação não solicitada
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Resposta da Green People

Thank you so much for your review, that is great to hear!!

Avaliado com 5 de um total de 5 estrelas

Green People

Used Green People for a while now, their products are all organic and an excellent quality. Keep up the goid good work.

7 de julho de 2024
Avaliação não solicitada
logotipo da Green People

Resposta da Green People

Thank you for taking the time to make a review, it is very much appreciated.

Avaliado com 5 de um total de 5 estrelas

Green People produce organic skin care…

Green People produce organic skin care that really do fulfill their promise. Their products are high quality and smell divine. The website is easy to use and have great offers if you join their loyalty club. Can’t recommend them enough.

7 de julho de 2024
Avaliação não solicitada
logotipo da Green People

Resposta da Green People

That's fantastic to hear! Glad we have met your expectations. Thank you for your review.

Avaliado com 5 de um total de 5 estrelas

Great products from a local company

This company is local and uses as much as possible sustainability and organic products. It has a wide range of products for all ages and skin types. I have been a customer for over 10yrs and wouldn’t use anything else.

7 de julho de 2024
Avaliação não solicitada
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Resposta da Green People

Wow 10 years! Thank you so much for your loyalty and for a great review.

Avaliado com 5 de um total de 5 estrelas

Great products and service

I started using Green People products on the recommendation of my oncology team over seven years ago and they are fantastic. I particularly like the travel sizes and sample packs of products so you can try things to see if they suit. Delivered in completely recycled packaging too.

7 de julho de 2024
Avaliação não solicitada
logotipo da Green People

Resposta da Green People

We are so glad you found us all those years ago! Thank you for your review and your loyalty.

Avaliado com 5 de um total de 5 estrelas

GP are great!

GreenPeople are fab, from fantastic quality, highly effective products to speedy shipping and great customer care. So pleased I found them, I wouldn't get my sun creams, make up and skincare anywhere else! :)

15 de março de 2024
Avaliação não solicitada
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Resposta da Green People

We are pleased you found us too! Thank you for your review.

Avaliado com 5 de um total de 5 estrelas

Reliable,customer/environment focused Company

There are so few companies I can recommend these days who match up to the customer & environment focused Green People company. Many companies could learn a lot from Green People.
Any issues raised are dealt with quickly & professionally & everyone I have spoken to or dealt with via email have helped without judgement no matter how minor.
Orders often arrive very quickly often within 2 days….sooner than I would ever expect.

16 de junho de 2024
Avaliação não solicitada
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Resposta da Green People

We are so pleased to hear this! Thank you.

Avaliado com 5 de um total de 5 estrelas

I really love this sun cream

I really love this sun cream. We use it on my toddler, who is now nearly 4, and she has never burnt or had any sort of rash. Other sun creams we have tried regularly caused red rashes and sores.
We recommend it to everyone and our daycare now suggest it for all the kids too as it’s so great on sensitive skin! Love it!

3 de julho de 2024
Avaliação não solicitada
logotipo da Green People

Resposta da Green People

Wow! We are so glad you have found a suitable sun lotion for your toddler! Fantastic that the daycare now recommend it too. Thank you for your review.

Avaliado com 2 de um total de 5 estrelas

I am prone to prickly heat

I am prone to prickly heat, and have dry sensitive skin, the 30spf is very thick, 15spf is a little better to apply but still thick. Once it’s on it’s not too. I started to use spf 30 everywhere on first day of holiday, by the night I felt like I was getting heat rash, by the morning I knew I had it, I continued using it but stopped on day three and not applied anything on get rid of it.
I also brought the aftersun with insect repellent, it was very thick to apply but it did repel mosquitoes, I applied 4 hours after to top it up to ensure I have cover.

2 de julho de 2024
Avaliação não solicitada
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Resposta da Green People

We are sorry to hear that our sun lotions did not help you combat prickly heat. Many of our customers report that they have used our sun lotions without getting the prickly heat that they usually suffer from when using other brands of sun lotion.

Another factor in avoiding prickly heat is making sure a sufficient intake of water is consumed. In hot climates, our bodies need far more water than normal – 2 or 3 litres a day is not unusual. This is in addition to any other fluid intake including fruit juices, tea, coffee, alcoholic drinks, etc. Failing to consume this extra water intake will often result in reduced perspiration, leading to an increased risk of miliaria (prickly heat).

If you would like to discuss this further, please contact our customer care team, who will be happy to help further.

Avaliado com 1 de um total de 5 estrelas

Don't buy the sunscreen if alergic to benzo

Do not buy Green People sunscreen if you are allergic to benzoates!!!
It ruined my holiday by causing severe itchiness, my skin was burning without being sunburned.
I applied the product in the morning and by the nighttime it got itchy, flushed, swollen with little red spots and felt like it’s burning. The symptoms were so unbearable that I couldn't sleep properly.
This product ruined my holiday, I spent much more on medication trying to relieve the symptoms of the allergy.
A full list of ingredients is not included on the GP's website.
Be aware, this product is not friendly to sensitive skin!!!

30 de maio de 2024
Avaliação não solicitada
logotipo da Green People

Resposta da Green People

We are very sorry to hear that you had a reaction to one of the ingredients in our Sun Lotion.
We select our ingredients very carefully but as everybody's skin is different we cannot guarantee every product will be suitable for absolutely everyone.
Our full ingredients can be found on each product page under 'full ingredients' tab.
We do offer a 28 day free return service, for further details see our returns page.

Avaliado com 5 de um total de 5 estrelas

Green People is an excellent and most…

Green People is an excellent and most trustworthy company. Their products are of the best quality and I trust them wholeheartedly, to do what they say they will. I have been a big fan for several years now and have no plans to stop. Bravo to the Green People.

12 de junho de 2024
Avaliação não solicitada
logotipo da Green People

Resposta da Green People

What a lovely review! Thank you.

Avaliado com 2 de um total de 5 estrelas

Where is my order??!

I ordered for the first time with Green People on the 27th May, £32 was taken out of my account on 28th, it is now the 3rd June and I still have no product. We are waiting a whole week for toothpaste. I received no order confirmation or order number, yet money has already been debited from my account and no product. I have no way to track or know what's going on?? No information sent to my email to explain. This is a UK company not overseas I wanted to support as their toothpaste was great even though expensive i chose to use this company and I am instead regretting this, and my family has no toothpaste!! And no way on the website to call and ask as it is not recognising my email.

27 de maio de 2024
Avaliação não solicitada
logotipo da Green People

Resposta da Green People

Good afternoon,

We are so sorry to hear that you have not yet received your order that you have made payment for.

It sounds like your email was not allocated to your order, please do email us on organic@greenpeople.co.uk with your postcode & we will be able to locate your order and ensure delivery is made on priority dispatch.

We are sorry to hear that you are having trouble using our Help Centre on our website.

We will wait to hear from you and will be more than happy to help resolve your issues raised.

Kindest,

Green People Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great Products

All products that I have purchased are great. They really work and are kind to the skin. The website is really easy to use. The delivery times are spot on. When I have had to contact the staff, they have sorted things out promptly.

23 de maio de 2024
Avaliação não solicitada
logotipo da Green People

Resposta da Green People

Thank you for your lovely review.

Avaliado com 5 de um total de 5 estrelas

Highly recommend

I can’t recommend this company more highly. They sell fantastic products that are environmentally friendlly, good value for money and work. They offer great customer service both in person and online and are a pleasure to purchase from.

25 de maio de 2024
Avaliação não solicitada
logotipo da Green People

Resposta da Green People

And it is a pleasure to assist. Thank you very much for your review!

Avaliado com 4 de um total de 5 estrelas

Good reliable company with excellent range of products

Easy use of website
Good range of products I can use on my sensitive skin. I really like the trial sachets it can save you buying a product that may not suit your needs.
Good postal tracking service.
Nice to have points to redeem with out signing up to annual fee.
Easy to contact helpline if needed.

23 de maio de 2024
Avaliação não solicitada
logotipo da Green People

Resposta da Green People

Thank you for your great review!

Avaliado com 2 de um total de 5 estrelas

Customer service could be better..

I love their products & ethos - just think their customer service could be a little better. I mistakenly bought the wrong item in a rush during their sale, and later asked them if I could return the unopened item and exchange for another. I asked if they could please issue me a discount code as well as the sale was over and I had simply made a mistake whilst ordering. But apparently it was a straight no. my mistake 100%, but I mean.. come on. I had just purchased an item discounted, and just wanted to swap it for another. Just think a little unnecessary difficult… Never had any customer service issues with any other similarly businesses..

3 de maio de 2024
Avaliação não solicitada
logotipo da Green People

Resposta da Green People

We are very sorry to hear that you had this experience with our customer care team. This is not the type of service we usually provide. If you were to return the item to us for an exchange, any discounts would be applied to the exchange order anyway, so we are unsure why you were informed this. Please contact our customer care team again, informing us of the discount you needed, and we would be happy to provide you with a new code as a goodwill gesture. Please inform them of this response to you.

We apologise for the issues you had.

Avaliado com 1 de um total de 5 estrelas

Why are you trying to hurt my kids!

I’m so tiered of company’s like this claiming nonsense - just lies!
Toothpaste - organic for children - ORGANIC! How - sodium benzoate also known as E211 which is a preservative added to food in strictly defined doses - not to mention citric acid lol you people are dangerous!!
Organic means the opposite of this product - disgrace to the humans all in the name of profit 84.7% means it’s not organic - I’m refunding this product with major complaint as this is false advertising and relying on peoples unwillingness to research for themselves. Corruption in our food medicine and even tooth paste for kids - it’s everywhere - shame on you… Who do you think you’re dealing with im clued up and educated on this.
This is very sad! (Save our children)

6 de janeiro de 2024
Avaliação não solicitada
logotipo da Green People

Resposta da Green People

Hi Anthony, Thank you for your review.

Sodium Benzoate is widely used throughout the Cosmetic industry, is considered safe for use as a preservative and is used in Green People products in-line with limits set out in Regulations.

We have spent a very considerable amount of time looking into the evidence surrounding the use of Sodium benzoate as a preservative in cosmetics. The vast amount of this evidence supports the use of this material and demonstrates that at the levels used in cosmetics, the topical use of Sodium benzoate is safe and without adverse effects. We take pride in our position as one of the leading authorities on natural and organic cosmetics in the EU. We would not jeopardise that position for the sake of one ingredient if we were not absolutely convinced about its safety.

We can confirm our Children's Mandarin Toothpaste with Fluoride contains 84.7% certified organic ingredients & is 99% natural.

Full information, including the ingredients list and organic percentage is available on our website at the time of purchase. We also provide a 28 day return policy, for products purchased directly from us, should you wish to return a product to us - full details of which can be found on our website.

Should you have any specific concerns you would like to address, please contact us directly and we would be happy to address your queries.

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