Visited Dr S Latif 17-08-25 in Vale of Glamorgan offices - 5/5 stars easily rewarded. He was generous with his time and listened to the facts regarding my health issue and within a matter of moments... Ver mais
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Veja o que dizem as avaliações
I had a car accident recently and made a claim for whiplash injury. Mr Abbasi was amazing in his detailed and careful evaluation. He offered me very helpful advice and the medico legal report was refl... Ver mais
Extremely easy to deal with making a difficult process much easier to navigate. Dr Bashir Al-Shakarchi was very thorough and respectful. Very quick response, producing the medical report very soon a... Ver mais
I started having issues with GRIP after installing some unrelated software. These were very quickly addressed by Muhammed. Impressive level of support and much better than some of the others in the ma... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Medico-legal software and secretarial services provider.
Informações de contato
113 Westmead Road, SM1 4JE, Sutton, Reino Unido
- 07886865342
- mkhan@griptechnologies.co.uk
- griptechnologies.co.uk
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Dr Ali was professional and was very…
Dr Ali was professional and was very thorough in his examination. Listened to my issues and made me feel comfortable.

Resposta da GRIP Technologies Ltd
0 stars
I wish I could give GRIP Technologies 0 stars. I have found that they have no regard for good customer service, and seem to be unable to listen and explain things to their customers in a concise and logical manner. There is no team cohesion with one person in their team advising one thing, and another person advising another thing. It seems that Muhammad who is the Director of the company seems more interested in arguing with his customers than thinking outside the box and trying to compromise. Most importantly, I believe the organisation is not complaint with their data privacy obligations and I’ve had no choice but to refer my concerns to the regulator. I would beware at all costs if I had my time over.
I have seen the response and respectfully disagree. There is nothing illegal or unethical about providing factual information. Your customer service is diabolical. Not responding to emails for several weeks. Hanging up on customers when they call. Speaking over customers when they are trying to speak. All examples of terrible customer service. Buyer beware!

Resposta da GRIP Technologies Ltd
Dr Latif is friendly and provided a…
Dr Latif is friendly and provided a great service. Highly recommend.👍👌

Resposta da GRIP Technologies Ltd
I was greeted and attended very…
I was greeted and attended very quickly. Questions were straightforward and physical examination was easy to understand and do as well

Resposta da GRIP Technologies Ltd

Resposta da GRIP Technologies Ltd
Quick appointment time
Quick appointment time. Good communications regarding the appointment. Straight forward process with no issues. Excellent service.

Resposta da GRIP Technologies Ltd
Excellent service provided by Dr…
Excellent service provided by Dr Mahmood.

Resposta da GRIP Technologies Ltd

Resposta da GRIP Technologies Ltd
Location not great
The process of the medical review for the personal Injury Portal worked well and was efficient and the doctor was nice. However the location for the medical assessment was not. It was held in a small hotel bedroom in a very strange ("described as "quirky") hotel/holiday lodge on the outskirts of Alnwick.
I have just seen the reply to my review and i totally disagree. I have never been in a hotel meeting room that only had chairs for two people and contained two beds and a washbasin.

Resposta da GRIP Technologies Ltd
The doctor was very welcoming
The doctor was very welcoming, he told me when he could see me and said that he was running slightly behind schedule. He was very down to earth and pleasant. He made me feel at ease.

Resposta da GRIP Technologies Ltd
Felt really comfortable with the Doctor

Resposta da GRIP Technologies Ltd
Dr Syed Faisal Raza was highly…
Dr Syed Faisal Raza was highly professional. He made us feel comfortable and at ease.

Resposta da GRIP Technologies Ltd
Really efficient
Really efficient, wouldnt hesitate to use again :)

Resposta da GRIP Technologies Ltd
Professional and calm DR I felt…
Professional and calm DR I felt comfortable with the assessment

Resposta da GRIP Technologies Ltd
Amazing Staff
Brilliant, kind and polite members off staff ensured a smooth and comforting medical assessment. Recommend for anyone else who is seeking a in depth medical report thank you.

Resposta da GRIP Technologies Ltd
Very professional
Very understanding and made me feel at ease with no pressure listened to what i said .

Resposta da GRIP Technologies Ltd

Resposta da GRIP Technologies Ltd
Very patient and understanding
Very patient and understanding, and very well mannered would recommend if you need a sound minded medical professional

Resposta da GRIP Technologies Ltd
Had a great appointment
Had a great appointment, not a bad word to say.

Resposta da GRIP Technologies Ltd
Great service
Great service. Fast service and friendly.

Resposta da GRIP Technologies Ltd
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