very pro active with the work, very professional , went above and beyond for the company , didnt stop through out the day no matter the weather. employees , Luke , Bradley & Paddy also travelled o... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Driver Jacob went above and beyond to get the job done efficiently. Nothing was too much hassle for him, even in high risk, high pedestrian traffic area, he kept his cool and carried on safely and ef... Ver mais
A empresa respondeu
An absolute pleasure havingt Bradley and Joe down today. Amazing set off lads, got the job done with no questions asked. They both worked great as a team. Would happily have them back again for anothe... Ver mais
A empresa respondeu
We are very impressed. The product is great. The 2nd hand fastcover mats were as described, used but in good condition. The ordering process was good and the sales team were very quick with communicat... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de Equipamentos para Construção
- Fornecedor de Equipamentos
- Serviço de Locação de Equipamentos para Construção Civil
Sobre GroundGuards
Escrito pela empresa
GroundGuards UK are experts in ground protection mats, trackway hire, and temporary access solutions for customers across the UK. For over 20 years, we have supplied ground protection mat hire and sales to the construction, civil engineering, events, utilities, and industrial sectors, helping customers create safe access, protect surfaces, and keep projects running smoothly in all weather conditions. We offer fast delivery, flexible hire or buy options, and expert advice to help you choose the right solution, from pedestrian access mats to heavy-duty trackway for vehicles and machinery.
We pride ourselves on being open, honest, and easy to deal with, and we believe that great service starts with listening to our customers. Customer feedback is incredibly important to us, as it helps us continue to improve and maintain the high standards our customers expect. Our aim is to provide reliable products, helpful support, and a straightforward experience from start to finish.
Informações de contato
GroundGuards, Rudgate, Walton, Wetherby, LS23 7AU, Leeds, Reino Unido
- 0113 267 6000
- info@ground-guards.co.uk
- ground-guards.co.uk
4,7
Excelente
168 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good communication & came when they…
Good communication & came when they said they would.
25 de outubro de 2024
Resposta da GroundGuards
Thank you for your feedback! We're glad to hear you had a positive experience with our team’s communication and reliability. We appreciate your trust and look forward to working with you again!
Best,
Mike - Marketing Manager
Exceptional service
The quality of the delivered service is better than expected. Recommend this company.
24 de outubro de 2024
Avaliação não solicitada
Resposta da GroundGuards
Thanks so much for the feedback! We’re really pleased to hear our service went above and beyond for you. Your recommendation means a lot – if there’s anything else we can do, just let us know!
Best,
Mike - Marketing Manager
Mats turned up when expected
Mats turned up when expected and install team were very efficient
21 de outubro de 2024
Avaliação não solicitada
Resposta da GroundGuards
Thanks for the feedback! Glad to hear the mats arrived on time and that our install team made things easy. Hope to work with you again soon!
Best,
Mike - Marketing Manager
Really prompt and helpful service
15 de outubro de 2024
Resposta da GroundGuards
Thanks for the great feedback! We're glad we could help quickly. If you ever need anything else, just let us know!
Best regards,
Mike - Marketing Manager
Excellent service, go above and beyond to meet your needs
Emma was great help helping me through the whole process, once everything was finalised Emma organised delivery for the next day. Excellent service would recommend for your ground guarding needs :)
30 de setembro de 2024
Resposta da GroundGuards
Thank you for the great feedback! We're so glad Emma could assist you, and that you were happy with the service. If you need anything else, feel free to reach out!
Best regards,
Mike - Marketing Manager
Resposta da GroundGuards
Thank you for your great feedback! We're glad to hear you had a positive experience with our sales team and delivery service.
Best,
Mike - Marketing Manager
FLOORING
We recently purchased flooring, and everything went perfectly. The quality is excellent, the installation was smooth, and the service was outstanding. Highly recommend!
4 de setembro de 2024
Resposta da GroundGuards
Thank you so much for your wonderful review! It’s fantastic to know you're pleased with the quality of our matting and the service you received. Your recommendation means the world to us, and we’re so glad we could help make your project a success! Should you need anything in the future, please don’t hesitate to reach out.
Best,
Mike - Marketing Manager
Resposta da GroundGuards
We’re delighted to know you had a positive experience with us! Thank you for the wonderful review.
Best,
Mike - Marketing Manager
Great service as always ,quick to…
Great service as always ,quick to respond on any issues ..
4 de setembro de 2024
Resposta da GroundGuards
We’re thrilled to hear you’ve had a good experience with us! Thanks for the lovely review.
Best,
Mike - Marketing Manager
Resposta da GroundGuards
We’re so glad to hear you enjoyed our service from start to finish! Thank you for sharing your positive experience.
Best,
Mike - Marketing Manager
Excellent service
Excellent service. Lynton was great with our boys and was very patient with the preparation to start working. Exceedingly helpful with extra material ordering and was a pleasure to be around. Very impressed with this company would highly recommend use of this company and will be dealing with them in future.
11 de junho de 2024
Avaliação não solicitada
Resposta da GroundGuards
Thanks so much for your review! We’re really glad to hear you had a great experience with Lynton and our service. Your feedback means a lot to us. We appreciate the recommendation and look forward to working with you again.
Best,
Mike - Marketing Manager
What a pleasant experience to deal with…
What a pleasant experience to deal with this company. very easy all the way from installing to removing. Very professional. Lynton done an excellent job at site.
18 de maio de 2024
Avaliação não solicitada
Resposta da GroundGuards
Thank you for your review! We're glad you had a great experience. We'll let Lynton know you appreciated his excellent work. Looking forward to helping you again!
Best,
Mike - Marketing Manager
Easy company to deal with
Easy company to deal with. Delivery came when expected. products as stated. Good experience all round.
7 de maio de 2024
Resposta da GroundGuards
Thanks for the great review! We're really glad everything went smoothly with your order and that you were happy with our products. If you need anything else in the future, just give us a shout.
Best,
Mike - Marketing Manager
Resposta da GroundGuards
Thanks for your feedback! We're really glad you found our service helpful and fast. We can't wait to help you again in the future!
Best,
Mike - Marketing Manager
Resposta da GroundGuards
Thanks so much for the kind words! If you need anything else in the future, just give us a shout.
Best,
Mike - Marketing Manager
Excellent service
Excellent service. Although the items I required were unexpectedly out of stock I was up graded to a similar product and delivered next day.
11 de abril de 2024
Resposta da GroundGuards
Thank you for your feedback! We're glad we could fulfil your order and ensure next-day delivery despite the stock issue. Looking forward to serving you again!
Best,
Mike - Marketing Manager
Ultimate Lifting Solutions Limited
Ultimate Lifting Solutions Limited has been a re-seller / distributor for GroundGuards Ground Protection Mats and Kerb Protectors for a long time now. The range is extensive and all products are top quality. Items are usually in stock and delivery is fast.
Thank you for your support
5 de abril de 2024
Resposta da GroundGuards
Thanks for the fantastic review! It's great to hear you're happy with our mats and kerb protectors. We really appreciate your support and look forward to working together more in future. Please reach out if you need anything else.
Best,
Mike - Marketing Manager
Resposta da GroundGuards
Thank you for your feedback! Really appreciate it and we look forward to working with you in future.
fantastic service
Reuben of Ground Guards has been fantastic in providing our business with the product we need on time. Reuben and the team have worked tirelessly to achieve our timelines and have provided an excellent and proactive service.
2 de abril de 2024
Resposta da GroundGuards
Thanks for your positive feedback! We're delighted to know you're pleased with GroundGuards. Reuben and the team are grateful for your feedback and are on standby for any additional support you may need. Looking forward to assisting you again!
Great customer service and efficiency…
Great customer service and efficiency from Emma. Highly recommend
20 de novembro de 2023
Resposta da GroundGuards
Thank you for your kind words! We're thrilled to hear about your positive experience with Emma. Your feedback is hugely appreciated and will be passed on to her. If there's anything more we can do for you, please let us know!
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