Groupia Avaliações 507

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Tom was absolutely brilliant and so helpful! He made the whole booking process really easy for me. He always responded to my questions straight away and was quick to help whenever I got stuck with any... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Benj was great! I had a LOT of changes to my original request. Bebj and his colleagues were just so helpful and nothing was a problem. Really grateful to them.

Avaliado com 5 de um total de 5 estrelas

Luke has made the booking very easy and quick , any accommodations needed were sorted in a prompt manner and was helpful with any other questions I had. Here’s hoping the rest of the booking is a smoo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Tom from Gohen came back with a quote in less that 24hrs. He planned an itinerary which incorporated all the activities I wanted and 2nights accommodation for under the budget I gave. This has been th... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Organização de Eventos e Cerimonial
  2. Empresa de Organização de Eventos
  3. Planejador de eventos
  4. Operador de turismo

Sobre Groupia

Escrito pela empresa

Group travel made easy.

Groupia are the UK's go-to group travel specialists having sent over 700,000 people off on memorable trips away since 2002.

We organise events in the UK, Europe, and the USA including stag parties, hen weekends, corporate events, golf trips, and more.

Our brands include:

• Groupia (Group Travel)
• GroupiaGolf (Golf Trips)
• GoHen (Hen Parties)
• StagWeb (Stag Parties)
• Company Away Days (Team Building)
• Groupia School Trips (School Trips)

We’re ABTOT-bonded which means you’re protected.

Send us a free enquiry through one of our websites today or give us a call on 01225 474200 (Monday-Friday 8.30-17.30) to get the ball rolling on that next big group trip.

Informações de contato

  • 213 London Road East, Batheaston, BA1 7NB, Bath, Reino Unido

  • groupia.com

4,6

Excelente

O TrustScore é 4.5 de um total de 5

507 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 80% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

these guys make the process of planning…

these guys make the process of planning very easy and organised

20 de outubro de 2025
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Hey Callum!

Thanks for taking the time to leave us a top review!

Glad to hear we took the pain out of the planning for you 🙂

If you know anyone else planning a big weekend or group getaway, be sure to tell them about us – we’d love to help!!

The Groupia Team

Avaliado com 5 de um total de 5 estrelas

Benj Guy was absolutely brilliant to…

Benj Guy was absolutely brilliant to deal with. He was so thorough and patient. He went through loads of options . He was quick to respond and went through every detail ... Thanks for all the help

21 de outubro de 2025
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Hey Maggie 🙂

Thanks for the 5-star feedback!

Glad to hear you had a great experience with us – we’ll be sure to pass on your kind comments to Benj. 😊

If you know anyone else planning a stag, hen or big group event, don’t hesitate to give us a shout – we’d love to help!

Thanks again,

The Groupia Team!

Avaliado com 5 de um total de 5 estrelas

Service very efficient and everyone…

Service very efficient and everyone I’ve dealt with are very friendly. Would definitely use again

8 de outubro de 2025
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Thanks so much, Elaine! 🌟

We’re thrilled to hear you found our service efficient and friendly. 😊

We’d love to help you plan again anytime, and hope your event is absolutely amazing! 🎉

The Groupia Team

Avaliado com 5 de um total de 5 estrelas

Great communication

Great communication, friendly and helpful staff. Everything in one place, making it much easier to put the package together. Everything and everyone catered for.

30 de setembro de 2025
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Thanks so much, Beverley! 🌸

We’re thrilled our team could make organising everything a breeze. 🥳

So happy to hear everyone was catered for, hope you had an amazing time!

The Groupia Team

Avaliado com 5 de um total de 5 estrelas

Amazing customer service! 10/10 recommend

Tom was fantastic at helping me book the perfect hen do for my bestfriend! He was very quick at answering my questions and just overall very helpful! Definitely recommend 😊

26 de setembro de 2025
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Thanks so much, Jordan! ✨

We’re thrilled Tom could help make your best friend’s hen do perfect. 🥂

We really appreciate your kind words and recommendation, hope you all had an unforgettable time!

The Groupia Team

Avaliado com 5 de um total de 5 estrelas

Great communication

Great communication, professional service. Made it easy to get the stag booked with limited fuss

12 de setembro de 2025
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Thanks so much! 🎉

We’re so glad our team could make booking the stag do easy and stress-free. 🍻 We hope it was an amazing weekend!

The Groupia Team

Avaliado com 5 de um total de 5 estrelas

Such a great experience booking my…

Such a great experience booking my daughters hen do simon was so helpful went above and beyond

10 de setembro de 2025
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Thanks so much, Sharon! 💜

We’re thrilled Simon could go above and beyond to help with your daughter’s hen do. 🥳

We hope it was an unforgettable celebration for everyone!

The Groupia Team

Avaliado com 5 de um total de 5 estrelas

Really good experience

Really good experience! Very easy and helpful with individual payments, it makes it easier than chasing everyone. Quick, helpful and professional answers to any questions you have. Had no issues with any part of trip and was perfectly set out.

29 de agosto de 2025
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Thanks so much, Richard! ⛳

We’re so glad everything went smoothly and that the individual payments made things easier for you. 🏌️‍♂️

We really appreciate your kind words about our team, and we’re thrilled you enjoyed the trip!

The Groupia Team

Avaliado com 5 de um total de 5 estrelas

Very transparent and helpful

Very transparent and helpful. The trip went very smoothly.

24 de agosto de 2025
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Thanks so much, Mrs Young! 😊

We’re thrilled to hear everything went smoothly and that you found our team helpful and transparent. ✨ We hope you had an amazing trip!

The Groupia Team

Avaliado com 1 de um total de 5 estrelas

Cancellation 26 days before event

I had a booking with Groupia for a cocktail making experience, which was cancelled because a staff member left 26 days before the event. They offered three alternatives: one that was already included in my package, a spa experience that was unavailable to us due to our other activities, and a bar with poor 1* reviews and mentions of spiking occurring. This left me with no real solution and now it appears I’m being forced us to potentially incur additional costs to secure an alternative ourselves due to the incompetences of their supplier. Groupia was unable to help and felt no real care is being provided except £30 refund, causing unnecessary stress and inconvenience for an event we’ve spent a lot of money on already.
This is not the first time I’ve had issues with them. Their claim of “stress-free” service is far from reality. Adding to my frustration, my booking manager was changed without any explanation, has been on annual leave ever since and I’ve been passed between random people leaving me feeling that there is no real care or service.
After this experience, I’m genuinely anxious about the rest of our event. I expected great service and support, but this experience has been extremely disappointing.

22 de agosto de 2025
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Hi Jade,

Thank you for sharing your feedback with us. We completely understand how important this event is to you, so we want to reassure you and clarify what happened.

The cocktail making cancellation was unfortunately something outside of our control, as the venue’s key staff member left unexpectedly. This wasn’t something anyone could have predicted, and venues often struggle to replace staff this late in the season. That said, the issue has now been resolved, and we’ve covered the full cost of the alternative class you sourced so your group isn’t out of pocket.

Regarding your booking manager, team changes do happen when staff move on to new opportunities. Your new booking manager has been on a short period of annual leave, but was in touch with you before and after this to help. During that time, our team stepped in to make sure all your queries were answered quickly and professionally. From what we can see, there’s been consistent communication and support throughout.

We understand this situation has been frustrating, but we’re confident the rest of your event will be absolutely fantastic. Our team has worked hard behind the scenes to make sure everything else runs smoothly, and we can’t wait for you and your group to enjoy a brilliant experience.

Thank you for your patience and understanding. We’re looking forward to making sure the rest of your celebration is every bit as special as you planned.

The Groupia Team

Avaliado com 5 de um total de 5 estrelas

Very easy in picking what activities we…

Very easy in picking what activities we want and accommodation. Responded within 24 hours with my quote and very easy to book .

21 de agosto de 2025
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Thanks so much, Chelsea! 🌟

We’re so glad the booking process was quick and easy for you, and that you loved picking your activities and accommodation. 🏡🎉 We hope you had an amazing time on your hen do!

The Groupia Team

Avaliado com 5 de um total de 5 estrelas

Tom was very good

Tom was very good, very patient with our ever changing quotes thank you.

18 de agosto de 2025
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Thanks so much, Vicky! 😊

We’re so glad Tom could help and stay patient while everything was changing, he’ll be happy to hear your kind words! 💜

The Groupia Team

Avaliado com 5 de um total de 5 estrelas

Very easy planning and a great time…

Very easy planning and a great time working with Groupia - thank you so making organising the hen less painful than I thought it was going to be!!

11 de agosto de 2025
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Thanks so much, Jenna! 🌸

We’re so glad we could make organising the hen a breeze and a lot more enjoyable! ✨

Hope you all had an amazing celebration!

The Groupia Team

Avaliado com 5 de um total de 5 estrelas

Helpful and stress free.

Tom was great and answered any questions I had, and understood it takes time to get numbers etc sorted.
All the hard work is sorted for you.

8 de agosto de 2025
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Thanks so much, Sonia! 😊

We’re so glad Tom could help make everything easier for you and take the stress out of organising. He’ll be thrilled to hear your kind words! 💛

The Groupia Team

Avaliado com 5 de um total de 5 estrelas

What can I say other than wow.

What can I say other than wow.
From looking for accommodation, fun things to do & booking Luke was amazing. He found an absolutely fantastic, fun packed weekend for myself and my hens.
Great service 👏

4 de agosto de 2025
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Wow, thank you so much, Claire! 🌟

We’re thrilled to hear Luke helped create such a fun-packed weekend for you and your hens, he’ll be so pleased with your kind words!

We really appreciate you taking the time to share your experience and hope you all had an unforgettable time 🎉💛

The Groupia Team

Avaliado com 5 de um total de 5 estrelas

Groupia is a fantastic website and such…

Groupia is a fantastic website and such an easy process to help me book my sisters hen do.

Luke McFarlane directed me with accommodation as well as activities to book for the hen! Luke was so supportive and answered all questions I had when booking.

Would highly recommend!

25 de julho de 2025
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Hey Charlotte,

Thanks so much for your lovely review! 💛 We’re so happy Luke could help make booking your sister’s hen do stress-free and fun, he’ll be thrilled to hear your kind words! We really appreciate your recommendation and hope the hen do was absolutely amazing 🎉

The Groupia Team

Avaliado com 5 de um total de 5 estrelas

Using them again

I've used Groupia to arrange a hen party last year, and I've just booked with them again.
They've been super helpful and patient. Trying to please 15 people is hard, but we managed to get a quote everyone was happy with. That was all down to the team at Groupia.

17 de julho de 2025
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Hiya Mrs Matthews,

Thanks so much for your lovely words! 😊

We’re thrilled to hear you came back to us, and even more thrilled that we could help keep 15 people happy (we know that’s no small feat!).

The team will be so pleased to hear your feedback, and we can’t wait to help make your next hen party just as amazing 🎉💛

The Groupia Team

Avaliado com 5 de um total de 5 estrelas

Hen party, old forge and dance class

Simon who i spoke to on the phone, was very helpful, and answered all my questions, before i booked, then phoned me back reassure me when i was confused how to use the link.

16 de julho de 2025
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Thanks so much, Maxine! 😊

We’re really glad Simon could help and make everything nice and easy for you, he’ll be so happy to hear your kind words. We’re always here if you need a hand with anything else, and we hope you have an amazing time on your trip! 💛

The Groupia Team

Avaliado com 5 de um total de 5 estrelas

Brilliant helpful company

Brilliant helpful company. All booked for 2026.
Simon was great.
I would definitely use Go- hen again
Julie

10 de julho de 2025
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Hey Julie 😊

Well done on being so organised and getting 2026 booked in now – we love to see it 😍

We look forward to partying with you guys next year, but if you know anyone in need of a hen or a stag do before then, we’d love to help 💜

We can’t wait to hear how your weekend goes!

Team Groupia

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