Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I love all the Grüum products I've tried so far, and I'm slowly adding new ones and trying them all. I highly recommend the haircare products and serum, body oils, foot cream, sunscreen, massage and b... Ver mais

Avaliado com 5 de um total de 5 estrelas

After using the same beauty regime for years I tried gruum, mainly because of the offer that was being offered at that time. I ordered the melting cleansing balm, exfoliating toner and facial serum. I... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

My order arrived destroyed. Black clay mask wasn't packed properly and somehow got into the shipment box in an open packaging. It went out and dirtied all of my order, I.e. all other items. So I have... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

These are the best soaps for my hair I have used yes they don’t soap up super easy well the shampoo kind of does but the condition you have to rub it in your head is the best way I found but it’s how... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Centro de Saúde e Beleza
  2. Loja de produtos de higiene

Escrito pela empresa

grüum is a young British brand that’s on a mission to make skin, hair and self care products that are kind to you, and the world we share. We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

7 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Amazing Products

I love all the Grüum products I've tried so far, and I'm slowly adding new ones and trying them all. I highly recommend the haircare products and serum, body oils, foot cream, sunscreen, massage and bath products. The small team has been extemely helpful with any queries I've had. Always look forward to my deliveries.

17 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fragrances

I was first introduced to this company by a friend. My purchases have been mainly home fragrances. I have been very pleased with these products. The fragrances are beautiful and long lasting also they are very realistically priced.

1 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Body wash sensitive labs up very well…

Body wash sensitive labs up very well and lost a very long time. Gentle face soap bar is very easy to use and lost a very long time. Shampoo bar works very well. I have bought other products but I’ve not used them at the moment because of how long some of the other products last

16 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Grüum a great English company

I love the fact that Grüum are a small English company. Everything that I have bought from them has been top quality at a reasonable price. I would happily buy more from them however I am a pensioner and at present have more than enough for not only my own use but for gifts too.

30 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The shampoo bar is excellent

The shampoo bar is excellent. My wife has also experienced the lavender sleep assist products and these have helped her night sleeps

7 de abril de 2026
Avaliação não solicitada
logotipo da grüum

Resposta de grüum

Hi Richard, that’s lovely to hear! Great that both the shampoo bar and sleep range are making a difference for you both :)

All the best,
Team grüum

Avaliado com 5 de um total de 5 estrelas

The coconut shampoo bar and conditioner…

The coconut shampoo bar and conditioner bar smell so nice and left my hair so soft.

24 de fevereiro de 2026
Avaliação não solicitada
logotipo da grüum

Resposta de grüum

Hi Jenny, thank you for your lovely feedback - We’re so happy the shampoo and conditioner bars are working so well and leaving your hair soft.

All the best,
Team grüum

Avaliado com 5 de um total de 5 estrelas

Always good products..the wife loves…

Always good products..the wife loves them .. especially for travelling..easy to carry ..and so many options...also good delivery time ...recommended
. Cheers..

10 de abril de 2026
Avaliação não solicitada
logotipo da grüum

Resposta de grüum

Hi Brian, Glad to hear you and your wife are enjoying the products! We really appreciate the recommendation 😊

All the best,
Team grüum

Avaliado com 5 de um total de 5 estrelas

Great products

Great products, they smell lovely and really good prices. Very pleased and will buy again.

14 de abril de 2026
Avaliação não solicitada
logotipo da grüum

Resposta de grüum

Hi Jackie, thanks so much for the 5 stars. This means a lot to us and so pleased to hear you will be back for more!
Warm regards
Mikaela – Team grüum

Avaliado com 5 de um total de 5 estrelas

A great company that cares about the…

A great company that cares about the environment, animals, cost and mostly your skin/hair/health. The products smell great and easy to use.

14 de abril de 2026
Avaliação não solicitada
logotipo da grüum

Resposta de grüum

Hi Suzanne, thanks you for your lovely review and kind words, it means a lot so us!
Warm regards
Mikaela – Team grüum

Avaliado com 5 de um total de 5 estrelas

These are the best soaps for my hair I…

These are the best soaps for my hair I have used yes they don’t soap up super easy well the shampoo kind of does but the condition you have to rub it in your head is the best way I found but it’s how nature is ! We all need to stop slow down a little and remember what’s actually good for us not just what quickest ! Think of it like this mc Donald is quick but is it good ? Haha thank you for creating a genuine clean natural soap 🧼

12 de abril de 2026
Avaliação não solicitada
logotipo da grüum

Resposta de grüum

Hi Mathew, thanks so much for the great review. We are so pleased that you are enjoying our products!
Warm regards
Mikaela – Team grüum

Avaliado com 5 de um total de 5 estrelas

Gruum

The products from this company are amazing have never had anything bad yet.

10 de fevereiro de 2026
Avaliação não solicitada
logotipo da grüum

Resposta de grüum

Hi Rebecca, Thank you so much for the amazing review, We are so pleased to hear that you have had a great experience with our products!
Warm regards
Mikaela – Team grüum

Avaliado com 5 de um total de 5 estrelas

conditioner bars

I always buy their conditioner bars, since I first tried it I always keep buying this conditioner. Lasts a long time, easy to use and leaves the hair shining.

8 de abril de 2026
Avaliação não solicitada
logotipo da grüum

Resposta de grüum

Hi Jo, thank you so much for taking the time to leave a review. We are so pleased to hear that you are enjoying our conditioner bars!
Warm regards
Mikaela Team grüum

Avaliado com 5 de um total de 5 estrelas

Small company that’s sells amazing…

Small company that’s sells amazing products I purchased hair shampoo bars and face cleaners bars and use them at home and take them away on holidays whether home or abroad no liquids so I can pack easier and no getting stopped at passport control for having liquids in my suitcase absolutely brilliant

14 de março de 2026
Avaliação não solicitada
logotipo da grüum

Resposta de grüum

Hi there,

Thank you so much for your wonderful review – we’re really pleased to hear how much you’re enjoying the shampoo and face cleansing bars, and that they’ve been so convenient both at home and when travelling. That’s exactly one of the benefits we aim for!

We truly appreciate your support and kind words.

Alex - Team grüum

Avaliado com 4 de um total de 5 estrelas

“Very good with my dry fluffy hair

“Very good with my dry fluffy hair, and great with my sensitive,  eczema prone skin and scalp. I will be using this in future.  Only peeve, is trying to keep the bar from going gooey after I have used it...”

3 de abril de 2026
Avaliação não solicitada
logotipo da grüum

Resposta de grüum

Hi there,

Thank you so much for your lovely review – we’re really pleased to hear the bar has been working so well for your dry hair and sensitive, eczema-prone skin and scalp.

We also appreciate your feedback about the bar becoming soft. Keeping it somewhere dry between uses, like on a well-draining soap dish, can really help it last longer and stay firm.

Thank you again for your support – it truly means a lot.

Alex - Team grüum

Avaliado com 5 de um total de 5 estrelas

Botanisk - Prickly Pear Oil 30ml

I have been using the prickly pear oil for several months now. It is not a greasy oil at all, it just soaks into your skin and leaves it looking healthy and glowing. It's liquid gold,like botox ironing out any wrinkles when used every day. You only need a little as it goes a long way. Also good for your nail growth too. I absolutely love it.

11 de abril de 2026
Avaliação não solicitada
logotipo da grüum

Resposta de grüum

Hi there,

Thank you so much for your wonderful review – we’re really pleased to hear how much you’re enjoying the Prickly Pear Oil, and that you’ve found it beneficial for your skin and your nails too – such a lovely bonus!

We truly appreciate your support and kind words.

Alex - Team grüum

Avaliado com 5 de um total de 5 estrelas

5 * customer service.

The products are great but I wanted to focus on the customer service. My experience has been very positive when I encountered an issue and they actually went above and beyond with their resolution and were very generous. This fills me with great confidence to have great products backed up by great customer service. Please keep it up!

8 de abril de 2026
Avaliação não solicitada
logotipo da grüum

Resposta de grüum

Hi there,

Thank you so much for the five stars – we’re really pleased to hear you’ve had such a positive experience with our customer service that it gave you confidence in us.

We truly appreciate your kindness and support.

Alex - Team grüum

Avaliado com 5 de um total de 5 estrelas

Great facial products

Bought a skin care range for my wife. She loves them. She says her skin feels smoother and firmer. She will definitely
be buying more.

26 de março de 2026
Avaliação não solicitada
logotipo da grüum

Resposta de grüum

Hi there,

Thank you so much for your lovely review – we’re really pleased to hear your wife is enjoying the skincare range, and that the products are working so well for her.

We truly appreciate your support and hope she continues to enjoy them.

Alex - Team grüum

Avaliado com 5 de um total de 5 estrelas

I've been using the Gruum Shampoo bar…

I've been using the Gruum Shampoo bar for some years now and it's my only go to shampoo. It lathers really quickly after just only a few rubs on my head and I have shoulder length hair. It's more than enough to get my hair really clean. The reason I chose Gruum all those years ago was there was no plastic involved, just a round soap bar in a cardboard box, so it met my ethics of trying to cut down on plastics.

9 de abril de 2026
Avaliação não solicitada
logotipo da grüum

Resposta de grüum

Hi there,

Thank you for your wonderful review – we’re so pleased to hear the shampoo bar has worked so well for you for years.

It also means a lot that our plastic-free approach aligns with your values as well.

We truly appreciate your continued support.

Alex - Team grüum

Avaliado com 5 de um total de 5 estrelas

Gruum - great independent company

Great products from a small, independent company. I especially like the candles. Lovely packaging and great scent. Really good value when a multi-buy option is available.

9 de abril de 2026
Avaliação não solicitada
logotipo da grüum

Resposta de grüum

Hi there,

Thank you so much for your lovely review - we’re really pleased to hear you’re enjoying the products, especially the candles. It’s great to know you appreciate the value, particularly with the multi-buy options.

Your support means greatly to us.

Alex - Team grüum

Avaliado com 5 de um total de 5 estrelas

“Amazing products

“Amazing products, lovely smooth coverage, beautiful uplifting scents. Fab offers. Gracious communication.”

An amazing addition to the natural product industry.

2 de abril de 2026
Avaliação não solicitada
logotipo da grüum

Resposta de grüum

Hi there,

Thank you so much for your wonderful review - we’re really pleased to hear that you’re enjoying the products. It’s also lovely to know you’ve had a positive experience with our communication and offers.

Your kind words about us truly mean a lot.

Alex - Team grüum

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais