Gtechniq Avaliações 270

I had been watching and reading up about your products. There was something extra special that appealed to me about Gtechniq and I am so glad that I decided to purchase.

First class service

Great choice and great prices!
Excellent cleaning products!
Fast, free delivery 👍

Not a good experience. Persuaded to purchase ceramic coating by Porsche East London (with new car) on basis it would "protect paintwork". Never bothered previously. No mention of paint chip exclusion or indeed any other exclusion on limited literature provided. Small but deep chip/scratches caused by small stone noticed about 4 months after purchase. GTechniq pointed me to small print of terms provided on line (tick box only) at registration (some days after purchase) with a list of items not covered. These terms were never sent to me.
They then tell me that chip exclusion is standard practice which is not borne out by my own research. Coating appears to have offered no protection at all against offending small stone - inspection requested/declined by GTechniq. Was ceramic coating applied correctly? How do they know?
It cannot be right to attempt to retro apply terms and conditions after sale.
If you have had similar issues with GTechniq please post here.

Reply to response from GTechniq:

Making a customer aware of product limitations post sale is totally unacceptable. Particularly when it is obviously such a contentious area. Why isn't your marketing material clear?

See independent review below.

Does Ceramic Coating Protect Against Rock Chips? A Clear and Effective Answer (2023) - RideRambler

Extracts:

"In summary, ceramic coating can provide a layer of protection against rock chips, but it is not as effective as PPF.

While wax and sealant can provide some protection against rock chips and other types of damage, they are not as effective as ceramic coating.

Aside from its ability to protect against rock chips, ceramic coating also offers several other benefits for car owners.”

Further Response:
You have still not confirmed why your product limitations are confirmed POST sale. They simply have no validity.
I had reasonable expectations of the product.
If a County Court rules in my favour will you undertake to make a payment of £1000 to a charity of my choice?

Latest updates:

No response from GTechniq. Disappointing but consistent.

08/04/24 - GTechniq now pushes me back to Porsche when they know full well that I have recourse rights against either retailer (Jardine) or manufacturer (GTechniq). Nice.

Having used many different products over the years I am always sceptical when it comes to spending more and being disappointed but have to say after my first experience with several products I ordered recently I'm impressed!

Clear website, fast shipping

excellent product and customer service

Good product. Delivered as expected.

Never used a DIY ceramic coating before. Went on very easily: Crystal Serum Light followed by Evo v4 from the Ultimate Protection Kit. 30ml enough for a smallish SUV (Mazda CX30). It makes the Soul Red really pop. Time will tell how durable it is....

These car cleaning products are the best I’ve ever used.

The products are really good quality and deliver the results each of them promise. Perfect for what I am after!

Such great products. Amazingly easy to apply and my customers are extremely happy with the results. Cannot recommend Gtechniq enough. Their coatings and other products are by far the best without a shadow of a doubt

Swear by their products. Great company. Prompt delivery. What more is there to say other than I would highly recommend.

Great product’s which arrived on time and lovely to use .

Great product, great service and fast delivery

They did what they said on the package and hopefully I will get the long term benefits. Certainly the car now looks fantastic!

Excellent quality and money

I have been using Gtechniq products for over 10 years and find them generally of excellent quality, especially their nano technology coatings.

Best product I have ever used for waterproofing soft top, cant recommend it enough.

Great products

it arrived on time and the wash and foam worked a treat to clean