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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We just like to say thanks for a smooth process & installation, the lads did a great job 👏🏻 thank you 🤩 Highly recommend h20 spa’s, great price, brilliant communication throughout and install... Ver mais

Avaliado com 5 de um total de 5 estrelas

Loving the hot tub from viewing , contemplating, purchasing and installation.....five star service . Assistance available on every question and how to overcome hurdles.....truly recommend. A big thank... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had Dan come and fit a new pump and service my hot tub, rang me to update me on his arrival, clean and efficient from the start. Very polite and friendly certainly a top fella. This company has been... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordered online but well supported by Pauline who answered all of our questions and gave good advice even on a Sunday. Prompt delivery aswell. Fitted by Tony and Ty, a good demonstration and knowledgea... Ver mais

Detalhes da empresa

  1. Loja de banheiras de hidromassagem

Escrito pela empresa

One of the UK's best loved hot tub retailers, offering affordable hot tubs, delivered nationwide, starting from just £2999. Spread the cost with our competitive finance packages and have total peace of mind thanks to our comprehensive warranty. Browse our range of quality spas online or give us a call for a chat to discuss how we can give you the hot tub of your dreams. Over a decade of experience in the industry means we know hot tubs inside & out, and have carefully curated a beautiful collection of spas that have desirable features, powerful pumps and reliable control systems that are economical and built to last. We also have a showroom based in Nottingham, where you can come and view the products for yourself.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

882 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

My hot tub had a leaking 1 way valve…

My hot tub had a leaking 1 way valve which had a previous failed repair.
One of H2O’s engineers “Dan” came out today and replaced the faulty parts in super quick time, leaving everything clean and tidy. He did an excellent job and clearly knew his stuff.
I highly recommend H2O and Dan.

21 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

1000 Series Hot Tub from H2O

After doing some research and visiting some local places, we discovered H2O hot tubs, went to their showroom and we fall in love with the round 1000 series. Best decision ever! I have to thanks Molly and Katie for an exceptional service and communication throughout the process, then Aaron and Tony were fantastic on delivery day, they helped lifting the hot Tub into our garden from our back neighbours, everything went smoothly, and we’ve been enjoying our amazing hot tub since. Looking forward to seeing the team again for our annual service plan sometime next year!

Many thanks to a great team at H2O

Also thanks to Chris from elevate the space for sorting all the electrics needed!

5 de setembro de 2025
Avaliação não solicitada
logotipo da H2O Hot Tubs

Resposta da H2O Hot Tubs

Emilio, thank you for the brilliant review. The Round 1000 Series is a cracking choice and it is great to hear you are already making the most of it. Molly and Katie will be chuffed you mentioned them, and Aaron and Tony will dine out on that delivery-day hero story for weeks 😄

Glad everything went smoothly and we will be ready to welcome you back for your annual service when the time comes. Enjoy every soak in your new hot tub ✨

Avaliado com 5 de um total de 5 estrelas

Great Service

Ordered a replacement hot tub cover as my old one was a bit worn after a few years usage. Updates and service was great. Delivery was fantastic, they were very cheery and professional.

7 de novembro de 2025
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Resposta da H2O Hot Tubs

Michael, thank you for the great feedback. A fresh cover is a simple upgrade that makes a big difference, and it is good to hear the team kept things smooth, cheery and professional 😄

Enjoy the smarter look and extra heat retention on your hot tub, it is the small wins that count

Avaliado com 5 de um total de 5 estrelas

Best company for Hot tubs and spas

From the first phone call I made to require about a hot tub Molly and Katie were so professional and helpful. The whole precudure was a pleasurable experience. When it came to installation, Tony and Lee were friendly, worked safely and explained everything about using the spa.

7 de novembro de 2025
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Resposta da H2O Hot Tubs

Peter, thank you for the fantastic review. Molly and Katie will be pleased to know their help on the phone set things off on the right foot, they do love a well organised start 😄

Great to hear Tony and Lee kept installation friendly, safe and clear, that spa briefing is priceless when you are itching to get the bubbles going. Enjoy every soak in your new hot tub ✨

Avaliado com 5 de um total de 5 estrelas

Big thanks to Tony and Simon the…

Big thanks to Tony and Simon the installation team for all there hard work to get the hot tub installed and working a credit to H20 hot tubs.

11 de novembro de 2025
Avaliação não solicitada
logotipo da H2O Hot Tubs

Resposta da H2O Hot Tubs

Mark, appreciate the kind words. Tony and Simon will be delighted you gave them a shout, they take their installation missions very seriously, even if they pretend it is all in a day's work 😄

Enjoy settling into your new hot tub, it is all bubbles and relaxation from here

Avaliado com 4 de um total de 5 estrelas

Delivered

Has issue with delivery as took 7 days to arrive after paying £10 delivery cost however company phone me to see if they could help which I appreciated and now have the product.

2 de novembro de 2025
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Resposta da H2O Hot Tubs

Hi Michelle - we're sorry that you felt it necessary to leave a negative review instead of contacting us about this.

We can see that your order was despatched the working day after you placed it and that, according to the Royal Mail tracking number, was delivered by the Southend-on-Sea delivery office on 7th November, the day of this review.

If this is not the case, please do contact us at the office so we can get this resolved for you as we don't feel this negative review is fair.

Avaliado com 5 de um total de 5 estrelas

absolutely unreal !

Tony and Aaron were absolutely unreal in the instillation of our hot tub so knowledgable and lovely can’t thank them enough also thank you to molly and Katie who without them we wouldn’t have the most amazing hot tub !

6 de novembro de 2025
Avaliação não solicitada
logotipo da H2O Hot Tubs

Resposta da H2O Hot Tubs

Christine, thank you for the excellent review. Calling Tony and Aaron “unreal” will make their week, they take pride in making tricky installs look routine. Molly and Katie will be pleased you mentioned them too, they are the reason everything runs as smoothly as it does.

Enjoy the hot tub, it sounds like you are already getting the best out of it.

Avaliado com 5 de um total de 5 estrelas

Great service from start to completion

Great service from start to completion. Highly recommend the team.

4 de novembro de 2025
Avaliação não solicitada
logotipo da H2O Hot Tubs

Resposta da H2O Hot Tubs

Thanks so much for your fantastic review! We're so pleased you had a great experience and we thank you for using H2O for your new hot tub!

Avaliado com 5 de um total de 5 estrelas

EXCELLENT ALL ROUND 10/10

Excellent service from molly and katie from start to finish re purchasing👍Full delivery and installation from Aaron and Tony.Top men Arrived on time went beyond and above to explain and set up tub!Cannot recommend them and H2o hot tubs highly enough!Thanks Steve and Deb 10/10

3 de novembro de 2025
Avaliação não solicitada
logotipo da H2O Hot Tubs

Resposta da H2O Hot Tubs

Thanks so much for your fantastic review and for mentioning Molly, Katie, Aaron and Tony! We're so pleased you had a great experience and we thank you for using H2O for your new hot tub!

Avaliado com 5 de um total de 5 estrelas

Everything from trying to find out…

Everything from trying to find out informations about hot tubs to the service and installing was amazing. Tony and Lee were just amazing and explained everything about how to use the hot tub.

30 de setembro de 2025
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Resposta da H2O Hot Tubs

Thanks so much for your fantastic review and for mentioning Tony and Lee! We're so pleased you had a great experience and we thank you for using H2O for your new hot tub!

Avaliado com 5 de um total de 5 estrelas

Absolutely love the pure bliss hot tub

Absolutely love the pure bliss hot tub, H2O where fantastic from start to finish & are always there to help with any questions. Highly recommend

29 de setembro de 2025
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Resposta da H2O Hot Tubs

Thanks so much for your fantastic review! We're so pleased you had a great experience and we thank you for using H2O for your new hot tub!

Avaliado com 5 de um total de 5 estrelas

Excellent. And informative

Aron and Simon arrived on time as expected and got straight to the task at hand took care taking the hot tub off the vehicle and took it into the garden and placed it safely where I wanted it .
They were polite and very knowledgeable and just got on with the job.
They were very informative and explained everything they were doing
It was an excellent experience and want to Thank Aaron and Simon for setting it up and it is working perfectly.
Thankyou.

24 de outubro de 2025
Avaliação não solicitada
logotipo da H2O Hot Tubs

Resposta da H2O Hot Tubs

Thanks so much for your fantastic review! We're so pleased you had a great experience and we thank you for using H2O for your new hot tub!

Avaliado com 5 de um total de 5 estrelas

Although we are a long way from H2O

Although we are a long way from H2O, the distance didn’t impact on the service we received. Very happy with the ThermoChill selected & any advice given promptly with useful video clips. Easy to self-install with this help. Highly recommended.

22 de setembro de 2025
logotipo da H2O Hot Tubs

Resposta da H2O Hot Tubs

Thanks so much for your fantastic review! We're so pleased you had a great experience and we thank you for using H2O for your new hot tub!

Avaliado com 4 de um total de 5 estrelas

Good service overall

Good service overall. Nothing significant to mention.

8 de maio de 2025
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Resposta da H2O Hot Tubs

Thanks so much for your fantastic review! We're so pleased you had a great experience and we thank you for using H2O for your new hot tub!

Avaliado com 5 de um total de 5 estrelas

Excellent service from start to finish

Really pleased with whole experience.
First ever hot tub purchase. The team were very helpful from purchase to arranging delivery.
Delivery and set up went really good.
Now to enjoy the hot tub
Thank you Molly and Katie for help with purchase and arranging delivery.
And thanks to Aaron and Simon for the perfect delivery, installation and all the helpful information on running the hot tub.

21 de outubro de 2025
Avaliação não solicitada
logotipo da H2O Hot Tubs

Resposta da H2O Hot Tubs

Thanks so much for your fantastic review! We're so pleased you had a great experience and we thank you for using H2O for your new hot tub!

Avaliado com 5 de um total de 5 estrelas

Great experience

The whole process from beginning to end was exceptional and our installers Aaron and Simon couldn’t have been friendlier , more hard working or more capable….. just a wonderful stress free experience

20 de outubro de 2025
Avaliação não solicitada
logotipo da H2O Hot Tubs

Resposta da H2O Hot Tubs

Thanks so much for your fantastic review! We're so pleased you had a great experience and we thank you for using H2O for your new hot tub!

Avaliado com 5 de um total de 5 estrelas

Brilliant service

Brilliant service, very helpful & prompt delivery

12 de outubro de 2025
logotipo da H2O Hot Tubs

Resposta da H2O Hot Tubs

Thanks so much for your fantastic review! We're so pleased you had a great experience and we thank you for using H2O for your new hot tub!

Avaliado com 5 de um total de 5 estrelas

Excellent service and prompt…

Excellent service and prompt communication from start to finish. Everyone involved in the sale and installation of our first ever hot tub has been polite, professional, knowledgeable and patient and made the whole journey a real pleasure. Thank you H2O team, Molly, Katie, Simon and Lee.

15 de outubro de 2025
Avaliação não solicitada
logotipo da H2O Hot Tubs

Resposta da H2O Hot Tubs

Thanks so much for your fantastic review! We're so pleased you had a great experience and we thank you for using H2O for your new hot tub!

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