Reading this could save you thousands...
Reading this could save you thousands—and your sanity.
I strongly recommend thinking twice before renting at Habersham Row. What appears to be a charming extension of the Habersham community was, in my experience, something very different.
I say this as someone with 15+ years of flawless rental history, excellent credit, consistent full deposit returns, and over a decade in professionally managed property environments—this was easily the most problematic experience I’ve had.
In my opinion, my experience with Habersham Row, Engage Management, and Salter Properties was defined by disorganization, lack of accountability, and ongoing frustration.
The unit condition, in my experience, was unacceptable: ongoing pest issues, heavy dust, broken appliances, damaged windows, and serious concerns around basic safety and access control—including situations that raised significant concerns for me about how entry access was being handled.
Quiet enjoyment, responsiveness, and professionalism were, in my experience, largely absent.
From my perspective, on-site management (Ryane Benjamin) felt inconsistent and often unavailable unless higher-level staff were on site. Day-to-day issues I raised were frequently unresolved, delayed, or handled without clear follow-through. Communication was inconsistent and, at times, difficult to rely on.
Escalating concerns to the regional manager (Hannah Brigman) did not lead to meaningful resolution. Instead, the process felt drawn out, with repeated delays and limited accountability.
I experienced communication that felt persistent and, at times, aggressive, including repeated references to collections—even after I had fulfilled all valid charges under the law. Contact also continued after I requested it stop.
Overall, my experience felt characterized by pressure, confusion, and a lack of clear resolution.
I would strongly encourage anyone considering this property to do thorough research. Publicly available reviews (google, BBB, etc) reflect a pattern of negative tenant concerns and experiences that are worth reviewing before making a decision, many strikingly similar to my own.
I am still owed funds under SC law yet additional charges that are disputed and fully invalid continue to be pushed. Based on my understanding, I have concerns about how these issues have been handled.
To be clear, the broader Habersham community is genuinely great. Unfortunately, this property, in my experience, did not reflect that standard.
Document everything and understand your rights—you may need to rely on both.
*Take any 'response' with a serious grain of salt as the history speaks for itself*