HairClub Avaliações 

942
O TrustScore é 2.5 de um total de 5

2,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

If i can give them half of 1 star I will gladly give it. They are very deceitful, they don’t deliver good job. They use fake hair to cover your alopecia instead of providing solutions to grow your own... Ver mais

Avaliado com 1 de um total de 5 estrelas

DONT DO IT! Everyone knows that Minoxidil is a very temporary solution to hair loss. Stop taking it and you lose everything that you gained. I SPECIFICALLY said I wasn’t interested in Minoxidal dur... Ver mais

Avaliado com 5 de um total de 5 estrelas

Der Hairclub ist wirklich ein Wohlfühlort - stilvoll eingerichtet und sehr gemütlich. Das gesamte Team ist unglaublich freundlich, man wird sofort herzlich aufgenommen und fühlt sich direkt wie zuhau... Ver mais

Avaliado com 1 de um total de 5 estrelas

Do not go to the one in Bedford. EVERYTIME I go in, we’re interrupted at least two times by other employees who need stuff/ have no training. Unless you want an incredibly basic hairstyle, you will ne... Ver mais

Detalhes da empresa

  1. Centro de bem-estar
  2. Farmácia

Escrito pela empresa

For more than 40 years, our hair loss experts have helped over half-a-million clients regrow, replace and restore their hair. No matter what stage of loss you’re experiencing, we’re here to help personalize a solution for you.


Informações de contato

2,4

Ruim

O TrustScore é 2.5 de um total de 5

942 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,4

Todas as avaliações

(942)

20 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Misleading Practices and Poor Customer…

Misleading Practices and Poor Customer Service at Hair Club
I recently had a very negative experience with Hair Club in Virginia Beach, specifically regarding the purchase of an Xtrallux Turbo Pro 316 laser device.
Firstly, the product itself was not as described. The cap was far too large for my head, making it ineffective and impractical to use. I contacted Hair Club about this issue and while a manager was initially supportive, the follow-up communication did not provide any helpful solutions.
Secondly, I discovered a significant and concerning price discrepancy. I purchased the device for $2,099.30 (net), but it is now listed on the Xtrallux website for only $1,299. This drastic price reduction, advertised for the same month I bought the product, feels incredibly misleading.
To make matters worse, the Hair Club failed to inform me of their "No Refund/No Return" policy. This policy was not on my receipt, nor was it verbally disclosed. This lack of transparency contradicts their advertised "satisfaction guarantee" and the Xtrallux 6-month satisfaction guarantee.
I have attempted to resolve this with Hair Club directly, but my concerns have not been adequately addressed. I am extremely disappointed with the product, the misleading pricing, and the poor customer service. I would not recommend purchasing from this Hair Club location.

1 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service by Emeley!!

Excellent service by Emeley!!! I called recently to get information for my boyfriend and she was extremely helpful and informative, explaining exactly what steps to take and how the consultation process works. Super encouraging and very excited to get started! Thank you Emely!

28 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I highly recommend the specialist…

I highly recommend the specialist Holly! Fabulous and intuitive, she knows the answer to my questions before I even ask! Thanks hairclub and holly for helping me with my hair!

24 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing experience at Hairclub Montreal

Went to Hairclub in montreal and had impeccable service. Alyssa really knows her stuff, she convinced me to try something new and I couldn't be happier with the results! Thank you so much! I'm in love with my hair now, and I'm a person obsessed with it.

20 de janeiro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

HairClub change in policy

HairClub in San Antonio, TX is fabulous. The stylists are wonderful and great customer service is evident when you walk in. I've been going there for several years. Recently there was a change in the company though. The hair systems lack quality, they're charging more and I'm really ticked off that after paying for the system and wearing it, I can't take it home if there's any use left in it. I've been able to up until about 6 months ago. I paid for it; it is mine. What a stupid policy. There is competition out there and I'll be looking.

23 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terribly unprofessional place

Terribly unprofessional place! They wasted 3 hrs of my time (2 travel and 1 waiting inside 3 rooms), all -for nothing. I could not believe it what i heard: "Sorry, we can not take you now...". What, Why did you send me 10 reminders to come leading to this appointment- just to reject me once i was there? Why did not you cancel the appointment before it happened? Clueless bunch of unfocused, unprofessional morons. And I am supposed to give them access to my hair & folicles and what not? Who will reimburse me for my 3 lost hours? If you wish to wait, waste your time, get terrible service and high prices, including undisclosed fees- come to HairClub for man. Despicable!

20 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Cindy is the best hairstylist

I have come to HairCkub in Elmwood Park, NJ for almost 5 yrs now. I have a great experience with Cindy . She is amazing, very professional, always in a good mood. She does a great job cutting and giving the right color to my hair She always finds the right hair style that makes it look fuller and stronger.
I would recommend her with all my heart.

21 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I used Hairclub services between…

I used Hairclub services between October 2022 and April 2024. My hair line was slightly thinning and wanted to prevent more hair loss. I was told I was the perfect candidate for great results.
Not only there was no improvement at all, my hair got substantially worse to the point I now shave my head. The staff then said it that I came in too late for treatment or gaslit me by saying that there were improvements by manipulating their charts when visibly things were getting worse.

Avoid Hairclub like the plague.

23 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Jasmine is the besttt💕

Jasmine excels at truly understanding what her clients want. During my first visit, she took the time to ask detailed questions about my hair type, routine, and the specific look I was aiming for. She uses high-quality products and always explains what each one does, and why it’s beneficial for my hair type. The ambiance is calming, with soft lighting and comfortable seating that make you feel pampered from start to finish. Jasmine herself is always professional yet friendly, making each visit feel like catching up with a good friend. She’s punctual with appointments, and I never feel like she’s rushing through my session to get to the next client. If you’re looking for a hairstylist who combines exceptional skill with a genuine passion for hair care, I highly recommend Jasmine.

27 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Jasmine @ HairClub Westmount

Want to recognise the magnificient hairstyle service by Jasmine Mastrangelo. I was confused and she provided excellent guidance in the kind of haircut that would suit me best. She is a great conversationalist with a lovely sense of humor. I am not going anywhere else 🙂

14 de setembro de 2024
Avaliação não solicitada

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