The orange cake I ordered was delivered but left on ground…recipient was at grocery store. She called the customer service and told them ants were all over and inside cake. They immediately sent... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I place an order for Georgia Peaches to be delivered to Connecticut but found out a couple days later that the recipient wouldn't be there to receive the delivery. I called Hales Groves the next... Ver mais
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Lovely tasting mangos, but I received 2 that were almost bursting with rottenness. Most others get big black spots that can be cut out, but kind of ruin the experience. I have pictures. As soon as... Ver mais
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★★★★★ The peaches from Hale Groves were absolutely outstanding. They arrived beautifully packed, and the fruit was fragrant, juicy, and incredibly flavorful—some of the best peaches I've had i... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Hale Groves offers the best citrus and fruit baskets money can buy. Order some for your friends, family or yourself.
The Hale Groves Guarantee
It's Simple
If the gift you order doesn't arrive fresh and perfect—if you and your recipients aren't totally delighted—we'll make it right.
Informações de contato
1650 90th Ave., 32966, Vero Beach, Estados Unidos
- 1-800-562-4502
- customercare@halegroves.com
- halegroves.com
4,4
Excelente
29 mil avaliações
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You all preach was not good I want be…
You all preach was not good I want be ordering any from u all
5 de maio de 2026
Resposta da Hale Groves
Thank you for your feedback. We will reach out to you directly.
Fruit consistently moldy and inedible
Fruit consistently moldy and inedible, and horrible customer service. I cancelled the subscription but they still sent me another box of rotten fruit 3 weeks later and billed me for it. I called to tell them they sent me unordered fruit and that I was not obligated to pay the bill and she turned nasty on me and yelled at me. How are these people in business? Stay far away!
19 de maio de 2026
Avaliação não solicitada
Resposta da Hale Groves
Thank you for your feedback. We would like to extend our sincere apologies to you. We are disappointed that our package did not meet our standards and your expectations. We were unable to find you in our system using your first and last name so that we can make it right for you. Please reach out to customercarereviews@halegroves.com or you may contact us at 800-990-8884 and ask for Cindy at eServices. Please provide your full address, including your zip code along with your order number/account number if you have that information.
Comparing previous orders to this last order made
I have ordered different fruit in the past & was pleased with the customer service & person's manner I spoke to on the phone orders made previously. Based on that experience I thought it would be similar.
I felt the person on the phone was not as experienced maybe? Or new?... I felt I had to control the conversation to get any information out of him. I was even concerned about whether or not my order was even going to be processed correctly! He was not rude, but needed to be more communicative. It felt a bit awkward to me, that I had to sustain the phone order process conversation.
The delivery service was within the time frame promised. No complaints on that!
The product {petite peaches} was packaged carefully, but we were slightly disappointed in the overripeness of at least half the box which created bruising on those pieces of fruit. I do not feel I would repeat a purchase on this type of fruit. Maybe its too delicate for the delivery process. The half that did make it was very good tasting though. I think I will only order hardier fruit from now on though.
5 de maio de 2026
Resposta da Hale Groves
Thank you for your feedback. We will reach out to you directly.
Great product, staff and service.
Every time I have ordered fruit over the phone each person has been pleasant, helpful and verified my order was correct. Also liked the shipped and delivery notifications. The product is great. When the box arrives it makes even an ordinary day special.
5 de maio de 2026
Resposta da Hale Groves
What a beautiful thing to say! Thank you so much for your continued loyalty and for sharing this. We love knowing that our team has consistently made your ordering experience a pleasant one, and that the shipping updates give you peace of mind along the way. There's nothing we enjoy more than hearing that a box of fresh fruit can turn an ordinary day into something special. We look forward to many more deliveries to come!
Late food was spoiled for mothers day
4 de maio de 2026
Resposta da Hale Groves
Thank you for your feedback. We will reach out to you directly.
i ordered peaches and found out after…
i ordered peaches and found out after my order was placed that my peaches where replaced with oranges because peaches can't be sent to Arizona. it would have been better for me i had been told that before i made my order. i will go to a more honest company in the future. on the good side, the oranges are very good
4 de maio de 2026
Resposta da Hale Groves
Thank you for your feedback. We have reached out to you directly.
It was wonderful
It was wonderful, love the oranges and tangerines and all the good are you put in the box? Shipping was great.
4 de maio de 2026
Resposta da Hale Groves
What a sweet review thank you! We're so happy to hear you loved the oranges and tangerines, and that everything arrived quickly and in great shape. We put a lot of care into every box, and it's wonderful to know it shows. We hope to send a little more sunshine your way soon!
Great Customer Service
Very easy to order, expedited shipping happily arranged, perfect ordering experience!
4 de maio de 2026
Resposta da Hale Groves
Thank you so much! We're delighted the ordering process was smooth and that we could get your expedited shipping sorted without any hassle. That's exactly the kind of experience we strive for every time. We hope your gift arrived just in time and was enjoyed to the last bite!
Great Customer service!
The person who took my order was extremely helpful. She went out of her way to get my order to the recipient close to the date I wanted it to arrive. I did not give 5 stars because the company could not ship over the weekend so it could arrive on a Monday.
4 de maio de 2026
Resposta da Hale Groves
Thank you so much for the kind words! We're thrilled to hear our team member went the extra mile to get your order as close to your preferred delivery date as possible that's exactly the experience we always aim to provide. We understand how much timing matters, especially when sending a gift, and we appreciate your patience with our weekday shipping schedule. We hope your recipient enjoyed every bite, and we'd love the chance to make your next experience a full five stars!
I have been using Hale Groves for 2+…
I have been using Hale Groves for 2+ years now to order fresh fruit basket gifts for my family and friends. All of who have revived one of these basket have praise Hale Htives for the freshness of the fruits, cookies and nuts.
This company is on the top of my list for holiday ordering.
17 de maio de 2026
Resposta da Hale Groves
What a wonderful thing to hear thank you! Two years of sharing the taste of Florida with your family and friends means the world to us. We love knowing that everyone who's received one of your gifts has been so pleased with the freshness of the fruits, cookies, and nuts. We look forward to being part of your holiday traditions for many years to come!
Excellent service.
Excellent service.
Art was the agent that I placed my order with on the phone. He is very professional, patient and helpful.
30 de abril de 2026
Resposta da Hale Groves
Thank you for the wonderful feedback! We'll be sure to pass your kind words along to Art this is exactly the kind of experience we want every customer to have. We're lucky to have him on our team, and we're grateful you took the time to share this. We look forward to serving you again soon!
Still waiting!
I ordered 3 different items from your company, to be delivered to 3 different addresses. Out of the 3 deliveries 2 have had spoiled fruit in them. I'm still waiting for the 3rd delivery. My fingers are crossed that no spoiled or rotten fruit is in the 3rd package. When I reached out to the company they said they would replace some fruit (which I'm still waiting for) and refunded me for what they didn't have in stock.
30 de abril de 2026
Resposta da Hale Groves
Thank you for your feedback. We will reach out to you directly.
Customer service was helpful
Customer service was helpful to contact us proactively for a delayed shipment. Also to obtain a credit for product that had been received damaged.
30 de abril de 2026
Resposta da Hale Groves
Thank you for sharing this! We're glad our team was able to reach out ahead of time and make things right with a credit for the damaged items. We hold ourselves to a high standard, and it means a lot to know that came through. We hope your next order arrives in perfect condition and brings a little sunshine your way!
Hale Groves orders are quickly done…
Hale Groves orders are quickly done online and the website is easy to navigate and select from a variety of gift options
30 de abril de 2026
Resposta da Hale Groves
Thank you so much! We're happy to hear the ordering process was quick and easy finding the perfect gift should be the fun part! We hope whoever is on the receiving end enjoys every delicious bite.
The peaches were extremely hard and…
The peaches were extremely hard and tasteless.
30 de abril de 2026
Resposta da Hale Groves
Thank you for your feedback. We will reach out to you directly.
Very good customer service
Very good customer service, oranges replaced that were fungus afficted
30 de abril de 2026
Resposta da Hale Groves
Thank you for sharing this! We're sorry the oranges arrived with that issue, but we're glad we could make it right quickly. You deserve nothing less than perfect fruit, and we appreciate you giving us the chance to fix it!
My order
My order, while arriving after Mothers Day, was exceptional. She absolutely loved it
30 de abril de 2026
Resposta da Hale Groves
We're so happy she loved it! We're sorry the timing didn't quite land on Mother's Day, but we're glad the gift itself made such a wonderful impression. Thank you for sharing that it truly means a lot to us!
My Mom loved this basket...I sent it to…
My Mom loved this basket...I sent it to her for Mother's Day. She said the oranges were as sweet as sugar. I think she ate most of them in one sitting.
30 de abril de 2026
Resposta da Hale Groves
That is the sweetest thing to hear almost as sweet as those oranges! We love knowing your mom enjoyed them so much she couldn't stop. What a wonderful Mother's Day treat. Thank you for sharing this with us!
Resposta da Hale Groves
Thank you so much! We're glad the oranges hit the mark and that everything arrived in good time. We hope to have you back for more soon!
The fruit was perfect and it was…
The fruit was perfect and it was delivered on time. What more can you ask for
30 de abril de 2026
Resposta da Hale Groves
Honestly, nothing that's exactly what we aim for every single time! We're so glad the fruit was perfect and arrived right on schedule. Thank you for the kind words!
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