The website was easy to navigate. Ordering very simple. Prompt service of delivery. Excellent quality products. Thankyou very much for your awesome service.
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Veja o que dizem as avaliações
Have ruined my mother's Mother's Day! Ordered on Wed and was able select delivery as the Friday before. Checked con note today - the delivery date- only to see that its not even in the same state yet... Ver mais
A empresa respondeu
Only leaves the delivery now to take place without fault and it is the perfect experience. Talk about putting in your thumb and pulling out a plumb, I don't need any other gift hamper service, their... Ver mais
Affordable prices + (they also had discount codes for Valentine’s Day which was good. ) Good variety of products and loved the packaging. Delivery arrived early in the morning just in time for Vale... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Hampers with Bite is a professional gift hamper service, specialising in gifts for all corporate, Christmas, and personal requirements. We are very proud of our products and service, and always welcome feedback.
Informações de contato
55 Victoria St, 3065, Fitzroy, Austrália
- 1300795802
- customerservice@hamperswithbite.com.au
- hamperswithbite.com.au
3,7
Bom
3 mil avaliações
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Wellness gift.
They have a good chose of products. Prices are reasonable, delivery is great.
11 de março de 2023
Avaliação não solicitada
Resposta da Hampers With Bite
Hello Raelene,
Thank you for sharing this positive experience you've had with us; we appreciate it a lot!I'm so happy that you like the hampers, we make sure that there's a bit of everything for different occasions and to suit a variety of personal tastes. We continuously come up with different ideas to add into the mix, and I have to hand it to our Production team for creating those presentable and wonderful boxes and packaging!
All the best,
Joseph
Fantastic customer service and great products
It's always hard to find nice gifts to send to Australia from the Uk but this site is perfect. There is lots of lovely ideas to choose from and the gifts are reasonably priced unlike other sites I have used. The wine hamper box was perfect and my friend loved it.
Will definitely be using this business again.
9 de março de 2023
Avaliação não solicitada
Resposta da Hampers With Bite
Hi Alison,
Thank you for the wonderful review and for taking the time to share your feedback with Hampers with Bite. Your satisfaction is our priority and we are glad that we met that mark! Looking forward to serve you soon.
Kind regards,
HWB Team
Gift recipient loved it!
I purchased a hamper for my sister-in-law's birthday and it was delivered in a timely manner. My sister-in-law rang me the minute she opened the hamper and told me how beautiful it was and how much she loved it. Thank you so much for such a great product and good value. I've already recommended to a couple of friends.
6 de março de 2023
Avaliação não solicitada
Resposta da Hampers With Bite
Hello Vicki,
Good day
Thank you for sharing this positive experience you've had with us; we appreciate it a lot!I'm so happy that your sister-in-law liked the hamper you gifted to her. We make sure that there's a bit of everything for different occasions and to suit a variety of personal tastes. We continuously come up with different ideas to add into the mix, and I have to hand it to our Production team for creating those presentable and wonderful boxes and packaging!
All the best,
Joseph
Website was easy to the eyes and very…
Website was easy to the eyes and very user friendly. Thank you!
8 de março de 2023
Avaliação não solicitada
Resposta da Hampers With Bite
Hello Peyn,
Good day
Thank you for sharing your positive feedback and I'm glad that you find navigating the website easy to follow. Thanks again for your support!
All the best,
Joseph
Thank you Hampers with Bite.
Thank you Hampers with Bite.
It was a delight working with Aidan. He was always professional and quick to respond and resolve any issues. We won't hesitate to use HWB again in the future.
Telstra Adaptive Networks Marketing Team.
8 de março de 2023
Avaliação não solicitada
Resposta da Hampers With Bite
Hi John,
Thank you for the wonderful review and for taking the time to share your feedback with Hampers with Bite. Your satisfaction is our priority and we are glad that we met that mark! We are happy that you enjoyed our hamper. We are looking forward to serve you again soon.
Kind regards,
Crystal
Sent a hamper to a colleague and it…
Sent a hamper to a colleague and it looked great and arrived quickly. Thank you!
2 de março de 2023
Avaliação não solicitada
Resposta da Hampers With Bite
Hi Katie,
I would like to thank you for sharing this great review about our store! We are happy that you enjoyed our hamper. I look forward to serving you again soon.
Kind regards,
HWB Team
Great choice and affordable
Great choice and affordable.
Donating a meal a huge plus!!!!!
28 de fevereiro de 2023
Avaliação não solicitada
A beautiful hamper arrived for my 50…
A beautiful hamper arrived for my 50 birthday from hampers with bite .
It was so beautifully curated, with really lovely packaging and products.
I have now ordered a hamper to send to my cousin in Victoria, knowing she’ll have the same joy I experienced when I opened mine .
25 de fevereiro de 2023
Avaliação não solicitada
Wellness gift
I have just purchased a Wellness box for my best friend. The box contains a variety of items. I highly recommend Hampers with Bite. Will definitely purchase again
23 de fevereiro de 2023
Avaliação não solicitada
Affordable prices
Affordable prices + (they also had discount codes for Valentine’s Day which was good. ) Good variety of products and loved the packaging. Delivery arrived early in the morning just in time for Valentine’s Day. Simple easy process of purchasing. Personalised message on the card could have been more presentable but only minor issue overall would definitely recommend to others and buy hampers again
Thank you hampers with bite my husband loved his beer hamper.
14 de fevereiro de 2023
Avaliação não solicitada
Resposta da Hampers With Bite
Hello Shobhita,
Thank you for sharing this positive experience you've had with us; we appreciate it a lot!
I'm so happy that you like the hamper, we make sure that there's a bit of everything for different occasions and to suit a variety of personal tastes. We appreciate your feedback on the card as this will help us improve our services that our customers deserve.
Sincerely,
HWB team
I loved the experience of shopping with…
I loved the experience of shopping with with hampers with bite, one only thing they can improve is their delivery.
12 de fevereiro de 2023
Avaliação não solicitada
Resposta da Hampers With Bite
Hello Pooja,
Thank you for sharing this positive experience you've had with us; we appreciate it a lot!
I'm so happy that you like the hampers, we make sure that there's a bit of everything for different occasions and to suit a variety of personal taste. We are definitely working closely with the courier to improve the delivery services to ensure customer satisfaction. :)
All the best,
HWB team
I have received a hamper from this…
I have received a hamper from this company and I was amazed at the quality of the products they were very tasty and the gorgeous gift box was beautiful.
After this I ordered a lux pamper pack for a work colleague who is leaving. The amount of beautiful items which has bit of everything is worth it.
12 de fevereiro de 2023
Avaliação não solicitada
Resposta da Hampers With Bite
Hello Abi,
Thank you for sharing this positive experience you've had with us; we appreciate it a lot!
I'm so happy that you like the hamper, we make sure that there's a bit of everything for different occasions and to suit a variety of personal tastes.
All the best,
HWB team
Gift Game Changer
Easy gift option to distribute to people in different states/territories, multiple delivery addresses in one transaction, great hamper options to suit everyone and the customer service is responsive and professional. Also, I absolutely love the meals donated to COTTON:ON Foundation.
8 de fevereiro de 2023
Avaliação não solicitada
Resposta da Hampers With Bite
Hello Shona,
Thank you for sharing this positive experience you've had with us; we appreciate it a lot!
I'm so happy that you like the hampers, we make sure that there's a bit of everything for different occasions and to suit a variety of personal tastes. We continuously come up with different ideas to add into the mix, and I have to hand it to our Production team for creating those presentable and wonderful boxes and packaging. We're happy too that you're part of our charitable cause :)
All the best,
Joseph
I ordered a hamper for my wife
I ordered a hamper for my wife. I’m currently in Las Vegas and she is in Adelaide, it arrived on time and made her day. The whole process was very easy.
Thank you
2 de fevereiro de 2023
Avaliação não solicitada
Resposta da Hampers With Bite
Hello Darren,
Thank you for sharing your positive feedback to us and I'm happy that you find the ordering process easy to follow; I hope your wife loves the hamper you got for her!
All the best,
HWB team
Gluten free is NOT gluten free
Ordered 4 hampers, one being gluten free after checking. Family member rang after spitting out pretzels containing wheat gluten. Rang company and knew immediately I was getting "lip service". Did not ask my name or order number and said production team will be notified. I replied they will do nothing this is company spiel. One month later and they have done exactly that - nothing - still advertising gluten free hamper containing gluten.
Coeliac disease is a life long medical condition not a gluten free lifestyle choice.
I have had a superb response from Hampers with Bite about this original review and they have changed their listings with gluten free hampers.
This original review had 1 star and focused solely on the gluten free hamper, but as stated I bought 4 hampers.
The supply, delivery, packaging and contents of the other 3 hampers deserved a 5 star rating and since the response from the company has been quick and sincere I have changed the experience to 5 stars now.
26 de novembro de 2022
Avaliação não solicitada
Resposta da Hampers With Bite
Hi Margaret
Thank you for leaving your honest feedback although I am surprised to see it, as we spoke regarding you rother review before this was published - but it could simply be a lag on Trustpilot's end.
Again, I am so sorry that a hamper which wasn't entirely gluten free, did come up in search results when searching for "gluten free" on our site - this was because of the crackers within that hamper which themselves are gluten free. Our web team has already made some changes to the search function on the site and are in the process of adding other signifiers to non-GF hampers which contain GF ingredients.
I have already refunded you for this hamper and the shipping costs for the whole order, and the team is on standby for when we receive your relative's address so we can send a certified gluten free hamper out to them.
As I said during our call, I am very disappointed and very sorry that the team gave you incorrect information over the phone and didn't follow through on any corrective action. I've spoken to our entire current team about this and put in place measures on our website to ensure this never happens again.
I've sent you an email recapping our conversation and the next steps, and I'll be in touch next week to make sure I've resolved this for you. As I said earlier, this should have been resolved on first contact (and not happened in the first place), but I am glad for the opportunity to fix it for you now.
Kind regards
Beth | Hampers With Bite
Great Lunar New Year hampers
I loved the selection of Lunar New Year hampers. I ordered two hampers for the same people, without checking contents (Don’t do things in a rush). Long story short, Customer Service had to cancel one order because of overlapping items. But it was done very efficiently and politely, and I got my refund immediately. Even better news, the hamper was really lush, with contents in bright red packaging (something you hardly see) and recipients were very impressed. Will order from again. Only suggestion is to have a wider range of hampers?
18 de janeiro de 2023
Avaliação não solicitada
Resposta da Hampers With Bite
Hi Annabelle,
I would like to thank you for sharing this great review about our store! It made our team smile. We are happy that you enjoyed our hamper. And thank you so much for adding some suggestion this will be forwarded to our team.
Looking forward to serve you soon.
Kind regards,
HWB Team
Fantastic service
Fantastic service,
good quality products, I have had 3 hampers delivered for various occasions.
22 de janeiro de 2023
Avaliação não solicitada
Resposta da Hampers With Bite
Hi Fiona,
Thank you for the wonderful review and for taking the time to share your feedback with Hampers with Bite. Your satisfaction is our priority and we are glad that we met that mark! We are happy that you enjoyed our hamper.
Looking forward to serve you again soon.
Kind regards,
HWB Team
5 stars every time!
Honestly I’ve ordered with these guys a couple of times now and when it comes to value, the lovely packaging, the customer service and the speed of delivery, you really can’t beat it. Thank you Hampers with Bite - the recipients of your hampers (from me) have been absolutely delighted. And so have I. 5 stars ⭐️⭐️⭐️⭐️⭐️
19 de janeiro de 2023
Avaliação não solicitada
Resposta da Hampers With Bite
Hello Annette,
Thank you for your positive review. We are thrilled to hear that you enjoyed our product/service. Your satisfaction is very important to us and we are glad that we were able to meet your expectations. If there's anything else we can assist you with, please let us know. Thank you for choosing us.
Cheers!
Joseph
Incredibly beautiful and amazing quality
I can’t believe how beautiful and perfect the hampers are. I am so happy. This is hamper number 4 I have purchased from the company and there is never even one fault. This will be the only place I ever get my hampers from
18 de janeiro de 2023
Avaliação não solicitada
Resposta da Hampers With Bite
Hello Madiya,
Thank you for your positive review. We are thrilled to hear that you enjoyed our product/service. Your satisfaction is very important to us and we are glad that we were able to meet your expectations. If there's anything else we can assist you with, please let us know. Thank you for choosing us.
Cheers!
Joseph
Rose Chandon Botanical hamper is amazing!
We bought the Rose Chandon Botanical hamper and it was beautiful!! Products are amazing and delivery was super fast. Definitely recommend for your next special occasion.
18 de janeiro de 2023
Avaliação não solicitada
Resposta da Hampers With Bite
Hello Michael,
Thank you for your positive review. We are thrilled to hear that you enjoyed the hamper! Your satisfaction is very important to us and we are glad that we were able to meet your expectations. If there's anything else we can assist you with, please let us know. Thank you for choosing us.
Cheers!
Joseph
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