Lovely staff, both Jason & Fiona..very helpful, no nonsense, really friendly, welcoming, customer service. They quickly evaluated a few pieces of jewellery for me...separating the valuable ( real gol... Ver mais
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We used again H&T Pawnbrokers to exchange 1000 pounds to Euro, service was good, rates are attractive, location is handy to come. Chloe, employee of Shawalands, Kilmarnock road, Glasgow was very kin... Ver mais
We had fantastic service from Jackie and Nicole in the Hamilton location, really quick evaluation of gold necklaces and rings. Gave us a good quote as well for the items we sold. Will definitely retu... Ver mais
Visited H&T Pawnbrokers in Huddersfield today to sell some gold jewellery. The staff were very friendly and helpful also very knowledgeable, smooth transaction, would highly recommend this business.... Ver mais
Detalhes da empresa
Escrito pela empresa
H&T began serving communities around London in 1897. Since then, we have expanded to become one of the most established and leading alternative finance providers in the UK. We offer a broad range of products to our customers that include pawnbroking, foreign exchange, gold buying, cheque cashing, and retail. Since 2006, H&T has accelerated its development by adding new products and services, expanding the store network and developing a complete online service. Our continued investment in the business and the communities we serve has resulted in us growing to become one of the leading providers in the UK with over 280 stores nationwide. In August 2025, H&T Group was acquired by FirstCash Holdings Inc. FirstCash is a leading international operator of pawn stores and provider of technology-driven point-of-sale payment solutions, focused on serving cash and credit-constrained consumers. The Acquisition represents FirstCash's entry into the UK pawnbroking market. We believe everyone should be given choices in how to deal with their financial needs. We endeavour to provide the best service and the broadest choice of financial solutions for the widest group of people
Informações de contato
Times house, SM1 4AP, Sutton, Reino Unido
- 0800 838 973
- info@handt.co.uk
- handt.co.uk
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Respondeu a 98% das avaliações negativas
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Siobhan at H&T whyhenshaw was really…
Siobhan at H&T whyhenshaw was really friendly and helpful. Explained everything thoroughly and answered all my questions! Great service from all the staff in spoke to
Great exchange rate
Great exchange rate, euros in stock and cheerful speedy counter staff.
Hamiton Store staff Nicole and Jackie…
Hamiton Store staff Nicole and Jackie were fantastic. Great price for gold excellent service co-operative and attentive
Nicky is absolutely fab in Stockton…
Nicky is absolutely fab in Stockton branch
Wouldn’t go any where else
Always the best experience when I come…
Always the best experience when I come use the service of the girls Rachael and Nik are brilliant
Donna and Helen from west road HT ,are…
Donna and Helen from west road HT ,are so friendly,very professional staff .
helen and daun are the best polite…
helen and daun are the best polite people i ever met and allways help me when i needed
Brilliant staff
Brilliant staff, Helen and dawn are great! Very professional and always here to help!
The online purchasing team are fantastic.
I purchased a ring online and a couple of days later, I realised that I would not be in, when delivery was attempted. I phoned the online team and spoke to a man, who looked at my order and said he would ensure that I got it when I needed it. He certainly did and I got notification of the delivery later that day and it was actually delivered the day after. Superb service, friendly and efficient and the ring is amazing :) Thank you.
Overall great experience
Huge thank you to Jack and everyone at the shop! I went in with my sentimental ring that needed fixing, and they couldn't have been more helpful. They kindly lent me the tool I needed to sort it and even polished my ring for free, which made it look as good as new.
Jack was so friendly and made the whole experience really easy. I also found out they do really great exchange rates for euros, which was an added bonus! Amazing customer service from start to finish – I'd definitely recommend popping in if you need jewellery advice or holiday money. Thanks again!
Visited Stockport store today and was…
Visited Stockport store today and was really impressed
Went to another shop before this one and was shocked at how much more this store gave me
Really lovely staff, friendly and patient
I will be recommending this store to all my friends
Great experience
Helpful, kind and very professional, all staff good 👍
Under no circumstances use this company
I visited the H&T Pawnbrokers branch in…
I visited the H&T Pawnbrokers branch in Kingsbury on their first anniversary and had a great experience. The staff were friendly, welcoming, and professional throughout the whole process of arranging my loan. Everything was explained clearly, and the service was quick and straightforward.
It was also a lovely surprise that they were celebrating their anniversary by giving customers a small cake and a Werther's Original, which was a thoughtful touch and made the visit feel extra special. Congratulations on your first year in Kingsbury—I wish the team continued success and would happily recommend this branch to anyone looking for friendly, reliable service
Friendly professional service
Two young ladies that served me…
Two young ladies that served me absolutely brilliant customer service
Friendly staff and manager
Friendly staff and manager, the staff gave me the best deal possible.
bought a watch from these guys
bought a watch from these guys , wow!
excellent service, great price, watch was over 15 years old, looks brand new.
again, thanks guys.
An excellent service with a first class…
An excellent service with a first class customer experience at the Worcester Park branch. Francesca went the extra mile and was tremendous 👍🏻
I ORDERED SOME CURRENT WHICH I WAS…
I ORDERED SOME CURRENT WHICH I WAS PROMISED FOR TODAY, RECEIVED NO PHONE CALL, TRAVELLED TO PICK IT UP WHEN I GOT THERE IT THEY HADN'T GOT IT.
I RECEIVED NO NOTIFICATION, AWFUL SERVICE, I ALWAYS GET MY CURRENCY FROM YOU, BUT I WILL NOT BE RETURNING.
STAFF WASNT EVEN BOTHERED.

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